G2

Verified User in Law Practice

Mid-Market (51-1000 emp.)

12/26/2021

"Claim Suite Best of Best"

4.5/5

What do you like best about ClaimSuite?

Platform fits our existing database and security profiles, ease of use to load. The data that we're able to collect from this platform is more effective than using multiple web-based programs and specialty programs that the law firms and insurance companies we worked with previously fiercely connect to. This solves the issue of five different sites holding duplicate information. Review collected by and hosted on G2.com.

What do you dislike about ClaimSuite?

Cost is really expensive, not sure we can afford to keep it. Somehow, when we are remote, sometimes the data doesn't load as quickly using our VPN. Our IT department is trying to resolve this issue. It's not our Internet or our home Internet; everyone has been upgraded to the fastest Internet speed available through Comcast, so it's not that. Review collected by and hosted on G2.com.

Recommendations to others considering ClaimSuite:

I recommend contacting a representative and letting them walk you through all the programs and different capabilities of the program, and then requesting a trial use with your live data to see how it compares to the way in which your organization intends to use it. Review collected by and hosted on G2.com.

What problems is ClaimSuite solving and how is that benefiting you?

Having data in multiple platforms because it comes directly from insurance companies, it can be loaded here easily. We're also solving the issue of time—how long it takes from inception of a case to the time we are able to push it out to a class action via this platform. Review collected by and hosted on G2.com.