# Best Hotel Management Software - Page 6

## How Many Hotel Management Software Products Does G2 Track?

**Total Products under this Category:** 389

### Category Stats (Jul 2026)

- **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Oracle Hospitality OPERA Property Management System (+0.14%) - Among all products in this category, Oracle Hospitality OPERA Property Management System recorded the largest rating increase compared to last month

_Last updated: July 01, 2026_

## How Does G2 Rank Hotel Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 389+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Hotel Management Software
 ![G2 Grid® for Hotel Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/hotel-management/grids.png?focus%5B%5D=20712&focus%5B%5D=42211&focus%5B%5D=7241&focus%5B%5D=47853&focus%5B%5D=56505&focus%5B%5D=79185&focus%5B%5D=21228&focus%5B%5D=49302)

Highlighted products: Mews, Cloudbeds, Oracle Hospitality OPERA Property Management System, SkyTouch Technology, HotelRunner, Canary Technologies, 360HMS, and StayNTouch Cloud PMS.

Underlying data: [Grid® JSON](https://www.g2.com/categories/hotel-management/grids.json?focus%5B%5D=mews&focus%5B%5D=cloudbeds&focus%5B%5D=oracle-hospitality-opera-property-management-system&focus%5B%5D=skytouch-technology&focus%5B%5D=hotelrunner&focus%5B%5D=canary-technologies&focus%5B%5D=360-mango-solutions-pvt-ltd-360hms&focus%5B%5D=stayntouch-cloud-pms)

### [GUSTO PMS Suite](https://www.g2.com/products/gusto-pms-suite/reviews)

GUSTO PMS Suite is a leading-edge, cloud-based suite of web-based products that delivers maximum value to hoteliers.

**Average Rating:** 4.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate GUSTO PMS Suite?

- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind GUSTO PMS Suite?

- **Seller:** [Gustodian](https://www.g2.com/sellers/gustodian)
- **Year Founded:** 1995
- **HQ Location:** Singapore, SG
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=913d2fc3f52d19b99a618caa5cb2a108472bd2ecd9203d9a7b02dece0435ba02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgustodian%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of GUSTO PMS Suite?

**["Satisfied Customer"](https://www.g2.com/survey_responses/gusto-pms-suite-review-11398521)**

**Rating:** 5.0/5.0 stars

_— Danford C._

[Read full review](https://www.g2.com/survey_responses/gusto-pms-suite-review-11398521)

#### What Are G2 Users Discussing About GUSTO PMS Suite?

- [What is GUSTO PMS Suite used for?](https://www.g2.com/discussions/what-is-gusto-pms-suite-used-for)

### [HoteloPro](https://www.g2.com/products/hotelopro/reviews)

HoteloPro is a web-based hotel management solution built specifically for small hotels, inns, B&Bs and vacation rentals.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate HoteloPro?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 8.3/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind HoteloPro?

- **Seller:** [HoteloPro](https://www.g2.com/sellers/hotelopro)
- **Year Founded:** 2011
- **HQ Location:** Oradea, RO
- **Twitter:** @HoteloPro  
81 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=066c13e6dfaab4f5abe1537ac3f9d14163cc5d42bc7095d0f7825e2caff0a993&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2379751&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of HoteloPro?

**["Nice Integration with Travel Websites"](https://www.g2.com/survey_responses/hotelopro-review-7948989)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/hotelopro-review-7948989)

**["Amazing experience with HoteloPro"](https://www.g2.com/survey_responses/hotelopro-review-7943945)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/hotelopro-review-7943945)

#### What Are G2 Users Discussing About HoteloPro?

- [What is HoteloPro used for?](https://www.g2.com/discussions/what-is-hotelopro-used-for)

### [Hotel Report](https://www.g2.com/products/hotel-report/reviews)

Provides a full range of property management functionality with an unlimited number of properties & rooms for motels and large hotels.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Hotel Report?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Hotel Report?

- **Seller:** [MDansby](https://www.g2.com/sellers/mdansby)
- **HQ Location:** N/A
- **Twitter:** @mdansby  
52 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of Hotel Report?

**["The Hotel Report test was successful"](https://www.g2.com/survey_responses/hotel-report-review-7105874)**

**Rating:** 5.0/5.0 stars

_— CR P._

[Read full review](https://www.g2.com/survey_responses/hotel-report-review-7105874)

**["Great resource for industry info!"](https://www.g2.com/survey_responses/hotel-report-review-7134299)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/hotel-report-review-7134299)

### [Hotel Superhero](https://www.g2.com/products/hotel-superhero/reviews)

Hotel Superhero is a next-gen, cloud-based property management software which is built to empower hoteliers and lend a remarkable experience to their guests. With its completely integrated modules ranging from front desk to finance, rate manager to customer profiles, POS to channel manager Superhero is ready to change the PMS ecosystem completely. Join the trend now to experience an unprecedented control over your core business, which is to keep your guests happy, and be the Superhero of your properties.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Hotel Superhero?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Hotel Superhero?

- **Seller:** [Ruptub Solutions Pvt Ltd](https://www.g2.com/sellers/ruptub-solutions-pvt-ltd)
- **Year Founded:** 2019
- **HQ Location:** Bengaluru, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=64aa11c7577016b5ef1ced352cc16e60dfd06c7c4e6629f071b56ed5d27c3aba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotelsuperhero%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Large

#### What Are Recent G2 Reviews of Hotel Superhero?

**["HOTEL SUPERHERO REVIEW"](https://www.g2.com/survey_responses/hotel-superhero-review-7059464)**

**Rating:** 5.0/5.0 stars

_— DEANNA W._

[Read full review](https://www.g2.com/survey_responses/hotel-superhero-review-7059464)

**["Hotel Superhero Streamlines Hotel Operations with an Intuitive All-in-One Platform"](https://www.g2.com/survey_responses/hotel-superhero-review-12815060)**

**Rating:** 5.0/5.0 stars

_— Atharva S._

[Read full review](https://www.g2.com/survey_responses/hotel-superhero-review-12815060)

#### What Are G2 Users Discussing About Hotel Superhero?

- [What is Hotel Superhero used for?](https://www.g2.com/discussions/what-is-hotel-superhero-used-for)

### [Hotel System](https://www.g2.com/products/hotel-system/reviews)

Browser-based solution to manage accommodation, room reservations and billing for a single guest house or an entire group of hotels.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Hotel System?

- **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 9.2/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 9.2/10 (Category avg: 8.8/10)
- **Revenue Management:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Hotel System?

- **Seller:** [Sinclair Design](https://www.g2.com/sellers/sinclair-design)
- **HQ Location:** Denbighshire, Wales
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c6e8bd4b763b83836473e9c674bd7ab62694337e0b41043086dd0a3eb6d97d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fin%2Froysinclair%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Large

#### What Are Recent G2 Reviews of Hotel System?

**["Hotel System - All What Is Required For A Hotel"](https://www.g2.com/survey_responses/hotel-system-review-7453147)**

**Rating:** 4.5/5.0 stars

_— Vaibhav Raj S._

[Read full review](https://www.g2.com/survey_responses/hotel-system-review-7453147)

**["Amazing Experience"](https://www.g2.com/survey_responses/hotel-system-review-7453382)**

**Rating:** 4.5/5.0 stars

_— Samar D._

[Read full review](https://www.g2.com/survey_responses/hotel-system-review-7453382)

### [Landlord Terminal PMS](https://www.g2.com/products/landlord-terminal-pms/reviews)

Web-based hotel booking/property management system to help manage your customer's reservations, check-ins, checkouts and repairs.

**Average Rating:** 4.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Landlord Terminal PMS?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Landlord Terminal PMS?

- **Seller:** [Landlord Terminal](https://www.g2.com/sellers/landlord-terminal)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Landlord Terminal PMS?

**["Landlord terminal helps you manage your properties"](https://www.g2.com/survey_responses/landlord-terminal-pms-review-7106135)**

**Rating:** 4.5/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/landlord-terminal-pms-review-7106135)

**["Landlord PMS"](https://www.g2.com/survey_responses/landlord-terminal-pms-review-7437625)**

**Rating:** 4.5/5.0 stars

_— Danita W._

[Read full review](https://www.g2.com/survey_responses/landlord-terminal-pms-review-7437625)

### [Mainstay Professional](https://www.g2.com/products/mainstay-professional/reviews)

Mainstay is an intuitive end to end PMS software system specifically designed for the hotel market. Mainstay has all the main features required for any busy hospitality environment; enquiries, reservations, billing, conference, sales ledger and marketing and is configurable to each individual hotel for ease of use.

**Average Rating:** 4.2/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Mainstay Professional?

- **Seller:** [Powersoft Computer Services](https://www.g2.com/sellers/powersoft-computer-services)
- **Year Founded:** 1986
- **HQ Location:** Horsham, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3df6575c94e035982643e65daf0411898db3b43a768dfe03a43379835a421c09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F354785&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Large

#### What Are Recent G2 Reviews of Mainstay Professional?

**["Your complete PMS solution."](https://www.g2.com/survey_responses/mainstay-professional-review-5418151)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/mainstay-professional-review-5418151)

**["Great hotel management"](https://www.g2.com/survey_responses/mainstay-professional-review-6895870)**

**Rating:** 4.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/mainstay-professional-review-6895870)

#### What Are G2 Users Discussing About Mainstay Professional?

- [What is Mainstay Professional used for?](https://www.g2.com/discussions/what-is-mainstay-professional-used-for)

### [OTA Sync](https://www.g2.com/products/ota-sync/reviews)

Comprehensive Accommodation Cloud Management Software, Ideal for Medium and Small Size Hotels, Boutique Hotels, Hostels, Guest Houses and Vacation Rentals. Increase your bookings, efficiently manage your accommodation and drive more revenue. We’ve got the tools you need to grow your business and create the perfect guest experience.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate OTA Sync?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)
- **Reporting and Analytics:** 10.0/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind OTA Sync?

- **Seller:** [OTA SYNC](https://www.g2.com/sellers/ota-sync)
- **Year Founded:** 2021
- **HQ Location:** Wilmington, Delaware, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8c66b46f086b820cc761500dcc0079b9b56dc7ac18e400fbd01f9dde7d8b031&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fota-sync&secure%5Burl_type%5D=linkedin_company_website)  
30 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of OTA Sync?

**["Easy to use Hotel Management Solution"](https://www.g2.com/survey_responses/ota-sync-review-8793687)**

**Rating:** 5.0/5.0 stars

_— Anmol A._

[Read full review](https://www.g2.com/survey_responses/ota-sync-review-8793687)

**["OTAsync is useful for hostels which you can book on various websites, but sometimes it is bugging."](https://www.g2.com/survey_responses/ota-sync-review-8909919)**

**Rating:** 4.0/5.0 stars

_— Tijana V._

[Read full review](https://www.g2.com/survey_responses/ota-sync-review-8909919)

#### What Are G2 Users Discussing About OTA Sync?

- [What is OTA Sync used for?](https://www.g2.com/discussions/ota-sync-what-is-ota-sync-used-for)
- [What is OTA Sync used for?](https://www.g2.com/discussions/what-is-ota-sync-used-for)

### [RDPWin](https://www.g2.com/products/rdpwin/reviews)

RDPWin is a property management software that provides tools and features to help manage your properties and bookings for the properties.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate RDPWin?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind RDPWin?

- **Seller:** [Resort Data Processing](https://www.g2.com/sellers/resort-data-processing)
- **Year Founded:** 1981
- **HQ Location:** Avon, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=69fcf507111288845076b64a93a04a7bdc2491b64a14dc000bb7d70d5c1fde19&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresort-data-processing-inc.%2F&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of RDPWin?

**["Easy to use property management system for resort "](https://www.g2.com/survey_responses/rdpwin-review-561724)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/rdpwin-review-561724)

**["Great PMS system for Small Resorts"](https://www.g2.com/survey_responses/rdpwin-review-447754)**

**Rating:** 4.0/5.0 stars

_— Pritesh P._

[Read full review](https://www.g2.com/survey_responses/rdpwin-review-447754)

### [ResNexus](https://www.g2.com/products/resnexus/reviews)

When it comes to award-winning property management software, efficiency counts. That's why ResNexus is an all-in-one solution, helping thousands of hospitality businesses balance all the plates that come with the job, from online bookings and revenue management to powerful reporting and digital marketing. Plus, ResNexus provides industry-leading customer support that brings all these important tools together with a personalized and caring approach that is dedicated to helping your business grow. Takeaways Digital Marketing - A property's website is often the first point of contact with new customers; that's why ResNexus provides professional website design to leave a lasting first impression. Property Management Software - ResNexus makes property management easy, from adjusting rates and making reservations to collecting payments and managing retail items. Travel Protection - One thing that sets ResNexus apart is its built-in Travel Protection service which protects your business from lost revenue from last-minute cancellations due to illness. Best Online Shopping Experience - Provide the best experience to your guests who book online with a frictionless booking process and sidebar add-ons. Customer Support - Even first-rate software isn't worth much without industry-leading support. That's why ResNexus provides annual account reviews and coaching for subscribed properties, as well as quality phone support.

**Average Rating:** 4.5/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate ResNexus?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ResNexus?

- **Seller:** [Convoyant](https://www.g2.com/sellers/convoyant)
- **HQ Location:** Salem, UT
- **Twitter:** @ResNexus  
107 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a6c3dcc5a28374a1267e560319ef63b1d026dd4150f7b2043ea0f5650ca1ce09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconvoyant-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality
- **Company Size:** 77% Small, 23% Medium

#### What Are Recent G2 Reviews of ResNexus?

**["Excellent Experience - for company and for guests"](https://www.g2.com/survey_responses/resnexus-review-4694612)**

**Rating:** 4.5/5.0 stars

_— Samantha C._

[Read full review](https://www.g2.com/survey_responses/resnexus-review-4694612)

**["Easy to use, versatile reservation software"](https://www.g2.com/survey_responses/resnexus-review-908923)**

**Rating:** 5.0/5.0 stars

_— Ryan E._

[Read full review](https://www.g2.com/survey_responses/resnexus-review-908923)

#### What Are G2 Users Discussing About ResNexus?

- [What is ResNexus used for?](https://www.g2.com/discussions/what-is-resnexus-used-for)

### [SimpleRez](https://www.g2.com/products/simplerez/reviews)

SimpleRez is an online booking engine that provides functionality and usability in order to manage the visitor's experience and manage room nights in the destination with features and tools to help you manage the booking process.

**Average Rating:** 4.7/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate SimpleRez?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind SimpleRez?

- **Seller:** [Meridian Reservation Systems](https://www.g2.com/sellers/meridian-reservation-systems)
- **Year Founded:** 1999
- **HQ Location:** Niagara-on-the-Lake, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e8c94879b55cc00e67de8fe5cdc0056ccf79d4c8fefafdf206e8d59463e5b1c1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmeridian-reservation-systems%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of SimpleRez?

**["Simple solution for business reservation management"](https://www.g2.com/survey_responses/simplerez-review-8811110)**

**Rating:** 4.0/5.0 stars

_— Vijay K._

[Read full review](https://www.g2.com/survey_responses/simplerez-review-8811110)

**["The program for managing hotel reservations"](https://www.g2.com/survey_responses/simplerez-review-8712805)**

**Rating:** 5.0/5.0 stars

_— Raymond L._

[Read full review](https://www.g2.com/survey_responses/simplerez-review-8712805)

#### What Are G2 Users Discussing About SimpleRez?

- [What is SimpleRez used for?](https://www.g2.com/discussions/what-is-simplerez-used-for)

### [Agilysys LMS](https://www.g2.com/products/agilysys-lms/reviews)

Agilysys' property management solution gives you the freedom to cater to guest's expectations and contribute to business growth.Agilysys provides property management software for automating hotel, resort and casino operations.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Agilysys LMS?

- **Seller:** [Agilysys](https://www.g2.com/sellers/agilysys)
- **Year Founded:** 1963
- **HQ Location:** Alpharetta, Georgia
- **Twitter:** @agilysys  
3,244 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b80cc8c5f4dccb2f2118df756b6c5f2efe1bf653df968e4eaf01f72bb15de72&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fagilysys&secure%5Burl_type%5D=linkedin_company_website)  
2,868 employees on LinkedIn®
- **Ownership:** NASDAQ: AGYS

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Agilysys LMS?

**["Good product"](https://www.g2.com/survey_responses/agilysys-lms-review-7105605)**

**Rating:** 4.0/5.0 stars

_— Donnie S._

[Read full review](https://www.g2.com/survey_responses/agilysys-lms-review-7105605)

**["Old school "](https://www.g2.com/survey_responses/agilysys-lms-review-1974297)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/agilysys-lms-review-1974297)

#### What Are G2 Users Discussing About Agilysys LMS?

- [What is Agilysys LMS used for?](https://www.g2.com/discussions/what-is-agilysys-lms-used-for)

### [AutoClerk PMS](https://www.g2.com/products/autoclerk-pms/reviews)

AutoClerk PMS is a Microsoft Windows application typically deployed on premise at your hotel, but can also be deployed at a hotels off-site data center

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind AutoClerk PMS?

- **Seller:** [Autoclerk](https://www.g2.com/sellers/autoclerk)
- **Year Founded:** 1985
- **HQ Location:** Walnut Creek, US
- **Twitter:** @autoclerk  
72 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=23423d0010538b765aaf6a3416741cf84e0f472507821327385bdce677b3eab4&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fautoclerk-inc.&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of AutoClerk PMS?

**["Great hotel guest manager "](https://www.g2.com/survey_responses/autoclerk-pms-review-1681052)**

**Rating:** 4.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/autoclerk-pms-review-1681052)

**["Easy and efficient!"](https://www.g2.com/survey_responses/autoclerk-pms-review-3445095)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/autoclerk-pms-review-3445095)

### [Check-Inn PMS](https://www.g2.com/products/check-inn-pms/reviews)

Check-Inn hotel management software by Innsoft is a flexible, easy-to-use, Windows based property management system that is trusted by thousands of hotels and motels nationwide. Our in-house, U.S. based, support experts provide excellent customer service making training and operations quick and efficient.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Check-Inn PMS?

- **Reporting and Analytics:** 8.3/10 (Category avg: 8.7/10)
- **Facility Maintenance:** 10.0/10 (Category avg: 8.8/10)
- **Revenue Management:** 10.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Check-Inn PMS?

- **Seller:** [Innsoft](https://www.g2.com/sellers/innsoft)
- **HQ Location:** N/A
- **Twitter:** @Innsoft\_Inc  
129 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f577a6badeb8bfe5817a340e9a61dd24ab77a9c795eae417218c5a5a6694c812&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finnsoft-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Check-Inn PMS?

**["Efficient and User-Friendly, but Needs Modern Cloud Features"](https://www.g2.com/survey_responses/check-inn-pms-review-11809765)**

**Rating:** 5.0/5.0 stars

_— Jordan ._

[Read full review](https://www.g2.com/survey_responses/check-inn-pms-review-11809765)

#### What Are G2 Users Discussing About Check-Inn PMS?

- [What is Check-Inn PMS used for?](https://www.g2.com/discussions/what-is-check-inn-pms-used-for)

### [eZee Absolute Hotel PMS](https://www.g2.com/products/ezee-absolute-hotel-pms/reviews)

eZee Absolute is a complete cloud-based hotel PMS system which helps hotels in automating operations right from front-office, back-office, check-in, check-out, reservations, billing, housekeeping, and many more. eZee Absolute helps hotels to improve the guest experience they impart and increase their revenue. eZee Absolute is a perfect fit for all types and sizes of accommodations viz. hotels, motels, guest houses, B&Bs, serviced and boutique apartments, hostels, and even hotel groups.

**Average Rating:** 4.3/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate eZee Absolute Hotel PMS?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind eZee Absolute Hotel PMS?

- **Seller:** [eZee Technosys Pvt. Ltd](https://www.g2.com/sellers/ezee-technosys-pvt-ltd)
- **Year Founded:** 2005
- **HQ Location:** Surat, Gujarat
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=091b845a7c73b9d3ec3f093afb367cb22f43fadf28456c1933e6f2916a48c133&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2943576%2F&secure%5Burl_type%5D=linkedin_company_website)  
591 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Small

#### What Are Recent G2 Reviews of eZee Absolute Hotel PMS?

**["eZee Absolute Hotel PMS"](https://www.g2.com/survey_responses/ezee-absolute-hotel-pms-review-8826882)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/ezee-absolute-hotel-pms-review-8826882)

**["Effortless Management with Outstanding Features"](https://www.g2.com/survey_responses/ezee-absolute-hotel-pms-review-12095464)**

**Rating:** 5.0/5.0 stars

_— Abralee M._

[Read full review](https://www.g2.com/survey_responses/ezee-absolute-hotel-pms-review-12095464)

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Spotlight Categories

[Corporate Performance Management (CPM) Software](https://www.g2.com/categories/corporate-performance-management-cpm)

[Employee Intranet Software](https://www.g2.com/categories/employee-intranet)

[Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

[Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing)

[Field Service Management Software](https://www.g2.com/categories/field-service-management)

Similar Categories

- [Catering](/categories/catering)
- [Channel Management](/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)

- [Concierge](/categories/concierge)
- [Guest Messaging](/categories/guest-messaging)

- [Hotel Revenue Management Systems (RMS)](/categories/hotel-revenue-management-systems-rms)

[Browse Hotel Management Themes](/categories/hotel-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated March 3, 2025

Hotel management software helps hoteliers manage front desk tasks and day-to-day operations, from room bookings and guest services to sales and marketing. These specialized property management solutions may be sold as desktop or cloud applications, with the latter providing more flexibility for staff to engage with guests and maintain greater control over the property. While the full features of hotel management products vary, users can at least expect reservation and room management, guest CRM, staff workflow management, and email communication features. Some products may offer functionalities of [restaurant POS systems](https://www.g2.com/categories/restaurant-pos) for on-premise dining, native or integrated [vendor management](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e), and marketing and loyalty program capabilities. Basic financial reporting and accounting features usually exist as well; however, integration with dedicated [accounting software](https://www.g2.com/categories/accounting) may be necessary.

For larger hotels and chains, a [good hotel management software](https://learn.g2.com/best-hotel-management-software) is necessary to provide guests with a smooth check-in and check-out process, improve staff productivity, and optimize revenue. Products in this category go beyond managing reservation systems to cover the entire guest journey and keep daily operations running. In contrast, products in G2’s [hotel reservations software](https://www.g2.com/categories/hotel-reservations) category are point solutions for smaller hotel and lodging businesses that need a booking engine. For this reason, products in these two categories are mutually exclusive.

To qualify for inclusion in the Hotel Management category, a product must:

- Track and monitor hotel administration activities such as housekeeping or maintenance
- Manage availability and rates for rooms, conference venues, or other facilities, and support check-in and check-out processes
- Provide guest communication and/or sales marketing tools
- Provide OTA/GDS integration either through built-in or third-party channel managers

Show More

* * *

## How Do You Choose the Right Hotel Management Software?

### What You Should Know About Hotel Management Software

### What is Hotel Management Software?

Hotels are extremely complex machines with many moving parts. From front desk workers to housecleaning staff, concierges to restaurant cooks and servers, hotels require considerable coordination and organization to ensure guests are enjoying themselves. And since hotels are so involved, there is no one software solution that will fit every hotel’s business model. Hotel management software can look like a lot of different things, but the end goal is always to make sure the hotel runs smoothly and efficiently.

For instance, reservations are the backbone of the hotel industry, and in this day and age, booking a hotel online is an expected feature. For everything from small hotels or boutique hotels to huge hotel chains, no reservations means no business. For that reason, reservation software is a mainstay component of hotel management tools.

Customers expect a certain level of convenience, and that means elements such as online bookings, virtual check-in and check-out, and flexible services. Hoteliers are turning more to cloud-based solutions over on-premise options because of the easy implementation and integrations. Increasingly, smart hotel software is becoming available to provide a completely customizable experience for customers. With innovations such as using customers’ mobile devices as room keys or in-room television remotes, the world of technology is opening up for the hospitality business.

### Why Use Hotel Management Software?

Hospitality management is difficult. The day-to-day operations of a hotel are often elaborate and entangled, involving many different individuals in many different roles. In some ways, chain hotels have many advantages over independent hotels, given that some resources such as marketing and sales may already be provided. However, hotel management software can be an equalizer that streamlines processes that were once manual and required communication with several different departments.

Aside from [reservations](https://www.g2.com/categories/hotel-reservations), hotels may need [accounting](https://www.g2.com/categories/accounting) tools, [marketing](https://www.g2.com/categories/marketing) tools, [hotel property management (PMS)](https://www.g2.com/categories/property-management) tools, housekeeping tools, [sales](https://www.g2.com/categories/sales) tools, and more. Hotel management software is built to meet some or all of these needs to ease some of the pain of running a hotel and hospitality business. For instance, the advantage of having one tool that handles both front desk check-in and housekeeping is that front desk workers will know in real time which rooms are ready for new guests, allowing guests that arrive early to receive a room rather than being forced to wait until a certain time.

But the obvious advantage is the opportunity to save money by using one tool that does the work of several. Utilizing hotel management software allows hoteliers to save both money and precious time, since implementing one tool is much faster than implementing and integrating several. And if you already own several tools, hotel management software will often integrate with some if not all of the tools already in use. Property management, not to mention hotel management, is complex and involved, and hotel management solutions seek to ease some of those burdens.

### What are the Different Kinds of Hotel Management Software?

Hotel management software is a broad category. The end goal of every hotel management solution is to aid with the running of a hotel, resort, or bed and breakfast, but that may look different for every organization. Because every business is unique, the array of features offered by hotel management software varies from solution to solution. Listed here are some common iterations.

**Bookings-focused –** Hotel booking is crucial to maintaining a hospitality business, so there are many hotel management tools that focus heavily on online booking features that either integrate with a hotel’s website or with other online booking engines. [Payment gateways](https://www.g2.com/categories/payment-gateway) and billing features may also feature heavily.

**Operations-focused –** As mentioned earlier, hotels have many moving pieces that require constant organization. Hotel management tools that focus on operations will have plenty of accounting, employee scheduling, inventory management, and possibly even sales and marketing features. The goal with these solutions is to improve operational efficiency and lower costs while increasing revenue.

**Property management-focused –** PMS, or property management tools, are essentially end-to-end solutions that cover all aspects of a hotel’s business. Hotel management software that is also considered a PMS will have many features that touch on every important facet of the business, from front desk to back office.

### Hotel Management Software Features

- Booking/reservation manager: A means for guests to make reservations online, as well as a way to monitor availability, change reservations, and possibly make group bookings (wedding blocks, for example)
- Front desk/front office operations: Guest check-in and check-out, room allocation, housekeeping, laundry management, and guest profiles
- Channel management: Planning room availability and rates, managing bookings from multiple channels in one place, dashboards to easily relay information
- Property management: Inventory, facility, and maintenance management
- Mobile support: Access to features from mobile devices
- Sales and marketing tools: Tools to drive sales and bring more customers to the hotel, such as [CRM](https://www.g2.com/categories/crm) and [SEO](https://www.g2.com/categories/seo)
- Analytics: Reporting on key metrics such as guest trends and finances

### Trends Related to Hotel Management Software

The hospitality industry is seeing more than a few tech trends take hold. Both IoT (internet of things) and [AI](https://learn.g2.com/trends/artificial-intelligence) are driving innovation in the hospitality industry.

**Smart hotel software –** Artificial intelligence applied to hotel software can provide insights into guest behavior and trends, as well as find opportunities for increased efficiency. Customer service can also benefit from AI with [chatbots](https://www.g2.com/categories/chatbots) freeing up time to focus on guests.

**Mobile check-in –** The front desk has become somewhat passé, potentially leading to wait times for tired guests. Mobile check-in allows guests to check in themselves using kiosks in the lobby or with staff members posted around the lobby holding mobile devices.

**Smart rooms –** To facilitate mobile check-in, some hotels are using mobile phones as room keys. Mobile phones can also be used to control room televisions, temperature, and curtains. Room phones may also be replaced with a customer’s own mobile phone, allowing them to text or chat with hotel staff rather than calling the front desk or concierge.

### Software and Services Related to Hotel Management Software

[Hotel reservations software](https://www.g2.com/categories/hotel-reservations) allows hotels to create online reservations portals that integrate with a current website. These tools enable customers to book, change, or cancel reservations while processing payments or loyalty rewards.

[Property management software](https://www.g2.com/categories/property-management) is primarily meant for real estate businesses, but does contain facility management features that may be helpful for a hotel.

[Travel agency software](https://www.g2.com/categories/travel-agency) and [tour operator software](https://www.g2.com/categories/tour-operator) may interact with online reservations portals, allowing travel agents to book accomodations for their clients.

[Accounting software](https://www.g2.com/categories/accounting) aids with back office financial tracking, while [core HR software](https://www.g2.com/categories/core-hr) maintains employee records, schedules, and payroll.

[Event management software](https://www.g2.com/categories/event-management) may also be helpful for the planning and running of hotel events such as weddings, corporate meetings, conferences, and charity events.