--- title: HotelSync Reviews meta_title: 'HotelSync Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how HotelSync works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 3 scale: '5' date_modified: '2026-09-03' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # HotelSync Reviews **Vendor:** HotelSync **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 3 ## About HotelSync HotelSync is an AI all-in-one hospitality platform built for hotels that want to grow without adding more software, more manual work, or more complexity. More than 5,000 hospitality businesses across 25+ markets use HotelSync to manage operations, distribution, direct bookings, guest communication, payments, housekeeping, revenue opportunities, and reporting from one connected system. Instead of stitching together a PMS, Channel Manager, Booking Engine, payment tools, guest apps, and multiple operational platforms, HotelSync brings the core hotel technology stack into a single interface designed around automation. Hotels use HotelSync to reduce repetitive work, increase direct revenue, automate payment collection, improve team efficiency, and uncover revenue opportunities that would otherwise be missed. ## HotelSync Reviews ### 1. Easy to use Hotel Management Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol A. | Consultant, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 01, 2023 **What do you like best about HotelSync?** OTA Sync provides a lot of easy to use features that are really beneficial to manage our chain of hotels in a better way. **What do you dislike about HotelSync?** Have tried few other management solutions as well and that too at a cheaper price than OTA Sync but it provides cloud based data storage which is an added advantage. **What problems is HotelSync solving and how is that benefiting you?** It helped us in replacing the old redundant way of hotel management with advanced software platform. This led to improved staff productivity and higher occupancy due to real time availability check. ### 2. OTAsync is useful for hostels which you can book on various websites, but sometimes it is bugging. **Rating:** 4.0/5.0 stars **Reviewed by:** Tijana V. | Insurance Assistant and Customer Support, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** November 21, 2023 **What do you like best about HotelSync?** You can cancel a reservation easily on OTAsync, without going to Booking, Airbnb, etc. **What do you dislike about HotelSync?** Sometimes it doesn't allow me to cancel a reservation via phone OTAsync app. **What problems is HotelSync solving and how is that benefiting you?** It makes it easier to follow the reservations in general. It benefits the receptionists a lot. ### 3. This is fantastic software, reccommended! **Rating:** 5.0/5.0 stars **Reviewed by:** Ilija M. | Co-Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 31, 2020 **What do you like best about HotelSync?** Their applications and super easy to use web interface are like the only thing you'll ever need if you have up top 50 rooms. But I see they are working hard and pushing new changes weekly so soon it will be perfect for large complexes too. **What do you dislike about HotelSync?** I need to write here something as this is a required field but actually, there is nothing I dislike. **What problems is HotelSync solving and how is that benefiting you?** Managing 5 channels from 1 extranet Automatic Emails Easy statistics and reports mobile app so everything is always with me ## HotelSync Discussions - [What is OTA Sync used for?](https://www.g2.com/discussions/ota-sync-what-is-ota-sync-used-for) - [What is OTA Sync used for?](https://www.g2.com/discussions/what-is-ota-sync-used-for) - [View HotelSync pricing details and edition comparison](https://www.g2.com/products/hotelsync-hotelsync/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-03+12%3A22%3A47+-0500&secure%5Bsession_id%5D=5e19b6ee-274c-46cb-9c17-a6254f423005&secure%5Btoken%5D=a5e50f3c73eeb4a2b6c68faa949ced8778b7cea8a44f8f8980517ceffc7dec40&format=llm_user) ## HotelSync Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics - Calendar Management - Invoice Management - Discount Management - Availability Management - Price/Margin Management - Pipeline Management - Content Management - Partner Management - Incentive Management - Opportunity Management - Promotions Management - Commission Management - Real-Time Analytics - Channel Analytics **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management - Multi-Channel Distribution - Discount Management - Reservations Management - Restriction Management - Promotions Management - Employee Management - Channel Management - Task Management - Billing Rate Management - Template Management - Price/Margin Management - Booking Management - Contact Management - Multi-Channel Management - Availability Management - User Management - Calendar Management - Invoice Management - Inventory Management - Front Desk Management - Housekeeping Management - Maintenance Management - Website Management - Guest Experience Management - Email Management - Communications Management - Reviews Management - Tax Management - Document Management - Work Order Management - Spa/Activity Management - Financial Management - Rate Management **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging - Multi-Channel Marketing - SMS Messaging **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management - Collaboration Tools - Order Management - Referral Management - Multi-Channel Management - Campaign Management - Task Management - Workflow Management - Lead Management - Template Management **Staff Management** - Housekeeping - Shift Scheduling - Maintenance Scheduling **Marketing** - Online Reputation Management - Marketing Tools **Additional Functionality** - Email Templates - Partner Portal - Real-Time Data - Activity Tracking - Electronic Payments - Customizable Templates - Customizable Branding - Data Import/Export - AI Copilot - Inventory Tracking - Data Synchronization - Generative AI - Inventory Control - Customizable Reports - API - Sales Reports - Dynamic Pricing - Real-Time Updates - Multi-Channel Distribution - Multi-Channel Campaigns - Activity Dashboard - Performance Metrics **Platform** - Reporting and Analytics - Channel Manager Integration - Website Integration - Channel Analytics **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Multi-Language - Marketing Automation **Additional Functionality** - Billing & Invoicing - Reporting & Statistics - Multi-Location - Event Calendar - Mobile Access - Customizable Reports - Customizable Fields - Accounting - Online Booking - Customizable Branding - Room Booking - Email Templates - Electronic Payments - Data Import/Export - Search/Filter - Real-Time Data - Dynamic Pricing - Multi-Channel Sync - AI Copilot - API - Alerts/Notifications - Kill Switch - Drag & Drop - Customizable Templates - Credit Card Processing - Activity Dashboard - Generative AI - Payment Processing - Multi-Currency - Point of Sale (POS) - Customer Database - CRM - Customer History - Availability Indicator - Ratings/Reviews - Data Synchronization - Built-in Accounting - Guest Check-in/Check-out - Single Property ## Top HotelSync Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (413 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (128 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)