--- title: Mainstay Professional Reviews meta_title: 'Mainstay Professional Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mainstay Professional works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 3 scale: '5' date_modified: '2026-06-04' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # Mainstay Professional Reviews **Vendor:** Powersoft Computer Services **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 3 ## About Mainstay Professional Mainstay is an intuitive end to end PMS software system specifically designed for the hotel market. Mainstay has all the main features required for any busy hospitality environment; enquiries, reservations, billing, conference, sales ledger and marketing and is configurable to each individual hotel for ease of use. ## Mainstay Professional Reviews ### 1. Your complete PMS solution. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Mainstay Professional?** Color-coded room chart reservation status, Easy way for group meetings or conferences, Super smooth marketing module to send personalized offers to customers, Flexible financial reporting options, Telephone call costing module and seamless integration with billing system, Additional items can be offered for sale, support services **What do you dislike about Mainstay Professional?** It is good for small to medium property or hotels as it has scaling issues when room number grows beyond say 30-40 rooms, Should offer more flexibility in customizing color-coding patterns across various screens as per user preferences, Transfer guest or upgrade rooms should be just like drag and drop ideally without too many clicks, Loyalty rewards integration seems to be missing. **What problems is Mainstay Professional solving and how is that benefiting you?** Using it as a complete PMS solution for reservation, billing, marketing promotions. It did help in reducing turnaround time at the front office/lobby to attend to customers and increased customer satisfaction. ### 2. Great hotel management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Mainstay Professional?** The interface is very user-friendly and make our job a lot easier compared to other platforms **What do you dislike about Mainstay Professional?** The support can be a bit slow, especially when there is a system wide issue **What problems is Mainstay Professional solving and how is that benefiting you?** Mainstay Professional help us better manage our listings and generate new leads ### 3. Overall dashboard looks great. Missing group by multiple events **Rating:** 4.5/5.0 stars **Reviewed by:** Shanker P. | Technical Leader, Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2022 **What do you like best about Mainstay Professional?** Charts dashboards, great look and feel. Live data charts **What do you dislike about Mainstay Professional?** Not too much but requires easy way to switch dashboard **What problems is Mainstay Professional solving and how is that benefiting you?** Getting realtime metrics from amplitude ## Mainstay Professional Discussions - [What is Mainstay Professional used for?](https://www.g2.com/discussions/what-is-mainstay-professional-used-for) - [View Mainstay Professional pricing details and edition comparison](https://www.g2.com/products/mainstay-professional/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-20+09%3A48%3A17+-0500&secure%5Bsession_id%5D=81edd50f-792f-49c0-8e5b-5bc4d20d7270&secure%5Btoken%5D=feb17f3568ba489cdb192530e3fea123b378bd7088d3d0800114009d833db896&format=llm_user) ## Mainstay Professional Features **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging **Staff Management** - Housekeeping - Shift Scheduling **Platform** - Reporting and Analytics - Channel Manager Integration **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance ## Top Mainstay Professional Alternatives - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews) - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)