Best Exit Interview Management Software for Small Business

How Many Exit Interview Management Software Products Does G2 Track?

Total Products under this Category: 22

Category Stats (Oct 2026)

  • Average Rating: 4.16/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: SurveySparrow (+0.02%) - Among all products in this category, SurveySparrow recorded the largest rating increase compared to last month

Last updated: October 20, 2026

How Does G2 Rank Exit Interview Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 2,900+ Authentic Reviews
  • 22+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Exit Interview Management Software

G2 Grid® for Exit Interview Management Software plotting products by satisfaction and market presence

Highlighted products: SurveySparrow, Qualtrics Employee Experience, and Humanforce.

Underlying data: [Grid® JSON](https://www.g2.com/categories/exit-interview-management/grids.json?focus%5B%5D=surveysparrow&focus%5B%5D=qualtrics-employee-experience&focus%5B%5D=humanforce&segment=small-business)

SurveySparrow

SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%. They work across every channel customers use: surveys, reviews, social, support, calls, email, SMS, WhatsApp, auto-translated into their language. Understand: Every response is read for sentiment and theme the moment it lands. Act: Workflows route the right response to the right team and push it into Salesforce, HubSpot, Slack, Jira, and 1,500+ other tools automatically. A CSAT of 2/5 can open a ticket, assign your CSM, notify Slack, and trigger a follow-up survey. End-to-end, nobody has to touch it. It's built so any team can run it, whether or not you have a dedicated CX or research function. A sophisticated feedback program, without a sophisticated setup. Also built in: Offline Surveys for field teams, Video Surveys for research that needs a human face, HIPAA compliance for regulated industries, and full white-labeling. Try it free for 14 days. No credit card, no onboarding call required.

Average Rating: 4.4/5.0

Total Reviews: 2,023

How Do G2 Users Rate SurveySparrow?

  • Ease of Admin: 8.8/10 (Category avg: 8.6/10)
  • Performance: 9.2/10 (Category avg: 8.5/10)
  • Interoperability: 8.8/10 (Category avg: 7.9/10)
  • Visualization: 9.1/10 (Category avg: 8.5/10)

Who Is the Company Behind SurveySparrow?

  • Seller: SurveySparrow Inc.
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Palo Alto, California
  • Twitter: @surveysparrow
    904 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    396 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 68% Small, 25% Medium

What Do G2 Reviewers Say About SurveySparrow?

AI-generated summary from verified user reviews

Pros
  • Users love the intuitive and engaging interface of SurveySparrow, making survey creation quick and seamless.
  • Users find SurveySparrow very helpful, enhancing engagement and making customer outreach easier with its advanced features.
  • Users appreciate the clean and engaging user interface of SurveySparrow, which enhances survey creation and response rates.
  • Users love the conversational interface of SurveySparrow, enhancing engagement and making feedback collection seamless and intuitive.
  • Users appreciate the intuitive design of SurveySparrow, enhancing engagement and making survey creation effortless.
Cons
  • Users find the reporting options limited, making quick analysis and export cumbersome for their regular survey needs.
  • Users find difficult reporting a challenge, citing limited options and inconvenient export features for daily use.
  • Users find limited customization options in SurveySparrow, requiring advanced skills for deeper modifications and reporting enhancements.
  • Users find the limited reporting capabilities of SurveySparrow an obstacle for in-depth analysis and comparison.
  • Users find the product expensive due to necessary upgrades for advanced features and Enterprise plan requirements.

What Are Recent G2 Reviews of SurveySparrow?

What Are G2 Users Discussing About SurveySparrow?

Qualtrics Employee Experience

Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management. Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action. Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale. Employee Engagement & Pulse Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market. Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale. Employee Lifecycle Management Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data. Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition. 360 Development Feedback Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization. Qualtrics XM Platform Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational. Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.

Average Rating: 4.4/5.0

Total Reviews: 449

How Do G2 Users Rate Qualtrics Employee Experience?

  • Ease of Admin: 8.2/10 (Category avg: 8.6/10)
  • Performance: 9.1/10 (Category avg: 8.5/10)
  • Interoperability: 8.8/10 (Category avg: 7.9/10)
  • Visualization: 9.1/10 (Category avg: 8.5/10)

Who Is the Company Behind Qualtrics Employee Experience?

  • Seller: Qualtrics
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Provo, UT
  • Twitter: @Qualtrics
    42,137 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11,647 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Senior Data Analyst, Business Data Analyst
  • Top Industries: Higher Education, Information Technology and Services
  • Company Size: 48% Large, 38% Medium

What Do G2 Reviewers Say About Qualtrics Employee Experience?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Qualtrics Employee Experience, enabling efficient data collection and engaging insights.
  • Users appreciate the easy data collection and real-time insights from Qualtrics, enhancing analysis and decision-making capabilities.
  • Users appreciate the customizable dashboards and access to real-time insights, enhancing data analysis and employee engagement.
  • Users find the helpful benchmarks and insights provided by Qualtrics invaluable for improving decision-making and employee engagement.
  • Users commend the exceptional customer support of Qualtrics Employee Experience, enhancing ease of implementation and usage.
Cons
  • Users find the difficult usability of Qualtrics Employee Experience overwhelming, especially for those unfamiliar with design and data analysis.
  • Users find the tool to have a steep learning curve, making it challenging for newcomers to navigate effectively.
  • Users find the complex usability of Qualtrics Employee Experience challenging, particularly for new users navigating multiple surveys.
  • Users find the cost issues of Qualtrics Employee Experience to be burdensome, especially for smaller organizations.
  • Users find the service expensive, with high fees that can be burdensome for smaller organizations.

What Are Recent G2 Reviews of Qualtrics Employee Experience?

What Are G2 Users Discussing About Qualtrics Employee Experience?

Humanforce

Humanforce is an all-in-one HCM platform built for frontline and flexible workforces. We deliver intelligent, employee-centred, and compliant solutions across Workforce Management (WFM), HR, Talent, Payroll, and Benefits. Founded in 2002, Humanforce supports mid-to-large organisations across Australia, New Zealand, the United Kingdom, and beyond. Our platform is trusted in shift-based industries like aged care, childcare, hospitality, retail, events, and local government. Our goal is simple: make work easier and life better. We help frontline teams stay engaged and productive with mobile-first tools for rosters, leave, timesheets, and communication - while giving leaders full visibility and control to optimise operations, improve compliance, and reduce costs. Key capabilities: - Workforce Management (WFM) - Simplify rostering, optimise labour costs, automate compliance, and engage with your team - HR - End-to-end human management system designed to create a better work life for employees - Talent - A candidate-centric solution empowering the flow of the world's talent - Benefits - Ultimate financial wellbeing tools designed to boost productivity and attract and retain talent - Payroll - End-to-end payroll solution that ensures accurate, timely and automated calculations Humanforce offers the flexibility, scalability, and local support businesses need to manage today’s workforce challenges - and tomorrow’s growth. www.humanforce.com

Average Rating: 4.7/5.0

Total Reviews: 158

How Do G2 Users Rate Humanforce?

  • Ease of Admin: 9.3/10 (Category avg: 8.6/10)
  • Performance: 8.5/10 (Category avg: 8.5/10)
  • Interoperability: 8.3/10 (Category avg: 7.9/10)
  • Visualization: 9.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Humanforce?

  • Seller: Humanforce
  • Year Founded: 2002
  • HQ Location: North Sydney, New South Wales
  • Twitter: @humanforce
    43 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    288 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Staffing and Recruiting, Hospitality
  • Company Size: 44% Medium, 38% Small

What Do G2 Reviewers Say About Humanforce?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and user-friendly interface of Humanforce, enhancing their overall HR management experience.
  • Users value the intuitive interface of IntelliHR, which simplifies HR management and enhances overall efficiency.
  • Users appreciate the helpfulness of IntelliHR, simplifying employee management and improving overall HR efficiency.
  • Users appreciate the simple and intuitive interface of Humanforce, enhancing their overall experience and efficiency.
  • Users appreciate the intuitive and user-friendly interface of intelliHR, enhancing efficiency and making HR tasks enjoyable.
Cons
  • Users note that the pricing is steep for smaller businesses, which may limit accessibility despite the tool's value.
  • Users experience technical issues with syncing changes from eHub, leading to data inaccuracies and delays.
  • Users find the learning curve steep due to overwhelming features and customizations in Humanforce.
  • Users find limited customization options frustrating, often relying on support for tasks that should be self-service.
  • Users experience poor customer support, facing delays and lack of self-service options in critical tasks.

What Are Recent G2 Reviews of Humanforce?

What Are G2 Users Discussing About Humanforce?

Grace Savides
GS
Researched and written by Grace Savides
Updated