Best Conversational Marketing Software - Page 20

How Many Conversational Marketing Software Products Does G2 Track?

Total Products under this Category: 358

Category Stats (Sep 2026)

  • Average Rating: 4.56/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Qencia (+5.56%) - Among all products in this category, Qencia recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Conversational Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,300+ Authentic Reviews
  • 358+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Conversational Marketing Software

G2 Grid® for Conversational Marketing Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Marketing Hub, Qualified, ActiveCampaign, Birdeye, Podium, Storylane, SalesCaptain, and Exceed.ai.

Underlying data: [Grid® JSON](https://www.g2.com/categories/conversational-marketing/grids.json?focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=qualified&focus%5B%5D=activecampaign&focus%5B%5D=birdeye&focus%5B%5D=podium&focus%5B%5D=storylane&focus%5B%5D=salescaptain-inc-salescaptain&focus%5B%5D=exceed-ai)

Modern

Modern lets you communicate with fans and customers across Instagram, Facebook and Twitter in real-time.

Who Is the Company Behind Modern?

MonoChat

MonoChat is an all-in-one AI-powered communication and automation platform that enables businesses to manage all customer interactions from a single, centralized dashboard — across WhatsApp, Instagram, Facebook Messenger, Telegram, Google Business Messages, and WebChat. Built for modern businesses seeking scalability, MonoChat goes far beyond traditional live chat systems. It combines multi-channel messaging, AI agent orchestration, and workflow automation to help teams streamline customer communication, sales, and support operations in one unified experience. Whether you're a real estate agency scheduling appointments via WhatsApp, a dental clinic handling 24/7 inquiries through Instagram DMs, or a travel agency selling tours via Telegram — MonoChat gives you the tools to automate, personalize, and scale your conversations. Key Capabilities: 🔁 Omnichannel Inbox: Manage conversations from all channels in one shared inbox. 🤖 AI Assistant Orchestration: Build and deploy AI agents tailored to each business scenario — from answering FAQs to generating leads or completing bookings. 🧩 Custom Integration Layer: Connect MonoChat with your existing systems (CRMs, ERPs, booking tools) using APIs or MonoChat’s JS-based custom functions. 🛠️ No-Code Flow Builder: Design intelligent customer journeys using complex event processing — rule-based, AI-driven, or hybrid. 💬 Hybrid Agent Support: Seamlessly switch between AI agents and human agents, ensuring personalized service at scale. 📈 Custom Dashboards & Reporting: Track metrics, build dashboards, and monitor conversation performance across channels. Why Businesses Choose MonoChat: - Speed-to-launch: Set up an AI-powered chatbot and start engaging customers in under 15 minutes. - Built-in AI App Store (MonoStore): Choose from industry-specific AI bots tailored for real estate, automotive, clinics, NGOs, and more. - No developer dependency: Empower business teams to build and deploy without writing code. - Flexible monetization: Subscription plans, support tiers, and usage-based billing supported out of the box. MonoChat is already trusted by companies in real estate, healthcare, tourism, automotive, and nonprofit sectors to automate conversations, generate leads, and boost conversions — all without the need for a website. If you’re looking to turn every message into an opportunity — fast, smart, and at scale — MonoChat is the platform built for you.

Average Rating: 4.3/5.0

Total Reviews: 3

Who Is the Company Behind MonoChat?

  • Seller: Bordo.io
  • Year Founded: 2011
  • HQ Location: Samsun, TR
  • LinkedIn® Page: www.linkedin.com
    21 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Do G2 Reviewers Say About MonoChat?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of MonoChat, enabling quick onboarding and efficient chat management for businesses.
  • Users value the responsive and helpful customer support of MonoChat, enhancing their experience and addressing custom needs effectively.
  • Users value the responsive support team of MonoChat, who consistently provide helpful solutions and customization options.
  • Users value the real-time customer support of MonoChat, enhancing their overall experience and operations effectively.
  • Users value the robust analytics of MonoChat, enhancing their ability to understand chat interactions effectively.
Cons
  • Users report slow performance on MonoChat during high traffic, affecting the overall experience despite positive feedback on updates.
  • Users find MonoChat has limited capabilities for handling complex queries, affecting its overall effectiveness.
  • Users experience slight delays in loading speed with MonoChat, which affects overall performance despite positive feedback on other aspects.
  • Users find that MonoChat has limited AI capabilities, struggling with complex queries beyond basic customer questions.
  • Users find the limited customization options in MonoChat restrict their experience and adaptability for their needs.

What Are Recent G2 Reviews of MonoChat?

nativeMsg

nativeMsg is a Chicago company providing a single platform to create, manage and deploy automated, intelligent messaging experiences across multiple channels (SMS/MMS/RCS, Messenger, Twitter, Alexa, web chat, and more). They are an early leader in the new 5G RCS business messaging space. RCS is a new exciting channel that moves features of a native mobile application into the native SMS inbox of a mobile device. The SMS inbox will transform into a host of mini-applications and become a direct conversation link between consumers and brands allowing 1:1 direct marketing. They are working closely with brands using their platform to deploy these messaging experiences.

Who Is the Company Behind nativeMsg?

  • Seller: nativeMsg
  • Year Founded: 2017
  • HQ Location: Chicago, US
  • Twitter: @TheNativeMsg
    2,230 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Neurologic Leads

Conversational Marketing Platform that increases your Lead Generation by 3 times. Transform your contact form into a friendly conversation between your company and your customer, automatically and available 24 hours a day. With our chatbot focused on conversion we increased the conversion into leads on the site, increasing sales and increasing the ROI of marketing. The main method of capturing leads online is the forms, they emerged after the beginning of the internet in 1996 and until today have not undergone any major changes. Due to high online competition, acquiring traffic is increasingly expensive, which brings the need to increase the conversion of the site. Neurologic consists of a tripod composed of: 1. Its own methodology and proven in more than 15 market segments; 2. Tool with online conversion optimization features; 3. Performance consultancy where we apply our experience with more than 150 sites.

Who Is the Company Behind Neurologic Leads?

NexusAI - Shadow-Proxy Sales Overlay

NexusAI is a shadow-proxy conversational AI sales overlay that injects intelligent virtual sales assistants onto any existing website without requiring code modifications. It automatically crawls website knowledge, matches brand styling, captures qualified leads, and collects bookings 24/7.

Who Is the Company Behind NexusAI - Shadow-Proxy Sales Overlay?

Nibble

Nibble is the award-winning AI negotiation platform that empowers business and brands to negotiate 1-1 with their customers on demand. Through a combination of academically-backed negotiation science and industry-recognised conversation design, they deliver win-win outcomes at scale.

Average Rating: 5.0/5.0

Total Reviews: 2

Who Is the Company Behind Nibble?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Nibble?

NimbleBiz AI

NimbleBiz is a 24×7 multilingual omnichannel AI Conversations Platform that helps businesses capture every opportunity, engage customers instantly, convert more leads and automate support across WhatsApp, websites, voice and social channels. With AI-powered conversations, intelligent workflows, CRM automation, appointment booking, lead qualification, multilingual support in 25+ languages and real-time analytics, NimbleBiz transforms every customer conversation into measurable business growth.

Who Is the Company Behind NimbleBiz AI?

Nobi

Nobi is an AI site and search assistant for websites, particularly websites that sell products or services online. We help site visitors find the right products and answer questions faster, while allowing you to control the full user experience and functionality of the assistant. Instead of using outdated keyword searches or endless clicking, Nobi understands intent and delivers clear answers, recommended pages/resources, and guided paths tailored to each question. The assistant can compare options, clarify policies, troubleshoot issues, and surface the most relevant content so users don’t bounce or open unnecessary tickets. You stay in control of tone and priorities, and Nobi can even trigger custom approved actions like booking time, submitting forms, or running simple workflows. Built-in analytics reveal what people are trying to do, where they get stuck, and what to improve, helping teams increase conversions, reduce support load, and create a smoother site experience.

Who Is the Company Behind Nobi?

  • Seller: Nobi
  • Year Founded: 2023
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Nolam Hub

Nolam is a conversational AI platform for businesses, combining AI voice agents and a multichannel CRM in one system. Nolam Agents handles inbound and outbound calls 24/7 with natural-sounding voice AI — booking appointments, qualifying leads, and transferring to humans when needed. Nolam Hub unifies every customer channel (WhatsApp, webchat, email, Telegram, Instagram) into a single inbox with automatic lead scoring and follow-up workflows. Built for Spanish SMBs with native Spanish voice, EU-hosted infrastructure, and GDPR compliance.

Who Is the Company Behind Nolam Hub?

Novalya

Novalya is a powerful platform that automates lead generation and client management for businesses on Facebook and Instagram. Leveraging advanced artificial intelligence, Novalya allows users to target prospects based on various criteria such as location, interests, and hashtags. The platform also enables automated messaging, AI-powered commenting, and contact management, helping entrepreneurs to save time, reduce manual tasks, and increase engagement with minimal effort. With a 14-day free trial, Novalya delivers instant results, making it ideal for salespeople, freelancers, and business owners looking to grow their client base without spending on ads.

Who Is the Company Behind Novalya?

nqzai

nqzai is a conversational marketing platform for uncovering high-potential leads beyond conventional prospecting. It researches prospects, drafts personalised outreach, automates email campaigns, and tracks responses through a simple conversation. It also improves SEO and answer engine optimisation (AEO), identifies backlink opportunities, and turns complex growth work into actions you can request as needed. You pay for results on your terms, without subscriptions or pressure.

Who Is the Company Behind nqzai?

Odoo WhatsApp Connector

Best Odoo WhatsApp Connector in live.Odoo WhatsApp connector is purpose-built to effectively collect and oversee all your audience data within a user-friendly, unified platform. Say goodbye to scattered information and embrace enhanced management with centralized control. With a single WhatsApp number for the entire company, we enable efficient lead management from a single, consolidated hub. User-Friendly Interface Broadcast Messaging Bot Flow Builder Template Messaging

Who Is the Company Behind Odoo WhatsApp Connector?

  • Seller: Odox SoftHub
  • Year Founded: 2018
  • HQ Location: Kozhikode, IN
  • Twitter: @Odoxsofthub
    311 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Onlive.Site

Onlive.site is a website plugin that delivers an immersive, sales-efficient digital retail experience. It serves as a video commerce software solution designed to enhance customer engagement and conversion by transforming your website into a virtual shopping universe. Onlive.site caters to businesses looking to bridge the gap between online and in-person retail, offering brands and their customers an interactive environment that mirrors the experience of a physical store but with the flexibility and reach of the digital world. Onlive.site was founded in 2020 and is headquartered in Barcelona, Spain. Our mission is to help companies embrace the new wave of audiovisual creativity and use it to build stronger relationships with customers, bringing brands to life in ways that were not previously possible. With Onlive.site: - Interact in real-time: Your customers immerse themselves into a personalized shopping experience, resolve complex questions, and get that human touch they value so much, converting them into sales qualified leads instantly. Engage directly through live video, chat, or voice, replicating the personal touch of an in-store visit. - Participate in group sessions: Shoppers can join live shopping events or product demonstrations, fostering a sense of community and shared experience among customers. Onlive.site transforms video calls and sessions into unforgettable and interactive shopping experience. - Show products virtually: Implement a 3D virtual space or an interactive shopping environment, where customers can view products from multiple angles, and even see them in use, enhancing their decision-making process. - Gather direct customer insights at scale: Onlive.site shows you exactly what's being discussed in each call and compiles it into an AI-powered analytics dashboard, providing v-call transcriptions, summaries, and structured feedback at scale. This helps you understand your customers' pains, wishes and objections, and refine your products and sales strategies based on real customer insights. Onlive.site is particularly beneficial for industries selling complex, high-value products such as automotive, consumer electronics, telecommunications, and real estate. This solution supports a range of use cases, from launching new products in a virtual setting to hosting exclusive sales events, ultimately driving an enhanced customer experience, higher customer satisfaction and sales conversion rates.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Onlive.Site?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Onlive.Site?

ORBITXPRO

The premier global lead conversion ecosystem engineered to turn anonymous website traffic into loyal customers. By fusing advanced conversion technology with elite human led infrastructure, we provide the ultimate operational framework to capture, qualify, and close high intent prospects worldwide. Maximize your digital marketing return on investment across every single channel. - Instant CHAT-X Engagement: Turn cold traffic into active conversations immediately. We connect with every incoming lead within seconds across live chat, email, text, and calls to ensure you never miss an opportunity. - Frictionless Workflow Automation: Eliminate human error and manual delays. The platform automatically triggers follow ups, books qualified appointments, and syncs routing rules so your sales pipeline runs flawlessly around the clock. - Centralized Performance Hub: Stop logging into ten different tools. Bring all lead activity, multi channel communications, and real time ROI analytics into a premium unified dashboard designed for rapid growth.

Who Is the Company Behind ORBITXPRO?

Ovo Flow

Ovo Flow is an AI sales assistant for small businesses that answers Instagram, WhatsApp and Messenger DMs in the owner's own voice, 24/7, and turns them into organized orders. It includes a unified inbox, a customer list (CRM), a delivery calendar, automated email promotions (birthday, win-back, review requests), a public order page, and analytics. Bilingual (English/Spanish) and charges 0% commission on orders.

Who Is the Company Behind Ovo Flow?

Yukta Rustagi
YR
Researched and written by Yukta Rustagi
Updated October 3, 2024