cluvo

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cluvo is a WhatsApp Business API platform for small and medium businesses, built and hosted in Italy and available in seven languages. Teams answer customers from a shared inbox with roles, assignment, internal notes and tags; the same number can keep working on the WhatsApp Business app (Meta coexistence). A visual flow builder automates conversations with buttons, lists, forms, appointment booking, tickets and an AI assistant that answers from your own knowledge base and hands over to a person when it does not know. Campaigns send Meta-approved templates to segments, with per-contact consent and automatic opt-out. Ready-made recipes cover appointment reminders, deadline reminders, document requests, order and shipping updates, abandoned carts and review requests. Integrations: WooCommerce, Shopify, Salesforce, webhooks and a public API. Flat monthly plans, starting free. Message traffic is billed by Meta directly at public rates: no markup, no overage charges.