SightX Reviews & Product Details

Our Customer Success Manager, Peter, has been a delight to work with and has exhibited patience with every question we've had. Additionally, given the kinds of things that we've been testing, SightX has made concept testing very efficient, quick, and easy to implement. There has been very little time invested to actually get integrated with the tool and the simplicity allows to put together surveys to run on an on-demand basis. Review collected by and hosted on G2.com.

There are not many downsides that we've experienced so far to SightX but the one thing that we're getting more used to is how to effectively have open-ended questions be a part of our surveys, since the responses can often contain little usable value. As we use the tool more, we learn more from each prior survey we ran that makes the next survey more actionable. Review collected by and hosted on G2.com.

We have been working with SightX for several months, and our experience so far has been extremely positive. The platform stands out for its user-friendly interface, which makes survey programming and data analysis intuitive even for complex research designs. We also appreciate the constant improvements and updates that show the team’s commitment to innovation and to listening to customer feedback.

Another highlight is the outstanding support we receive from the SightX team, especially from Daryl and Kelly, who are always proactive, approachable, and solution-oriented. Their guidance has been instrumental in helping us make the most out of the platform and ensuring smooth project execution.

From a research perspective, SightX enables us to combine flexibility, speed, and advanced methodologies in one place, which adds real value to our Consumer & Market Insights work. Review collected by and hosted on G2.com.

If we were to suggest one area for improvement, it would be the development of more advanced data visualization and reporting options, to make it easier to share insights directly with business stakeholders without additional formatting. Review collected by and hosted on G2.com.

The platform is powerful, intuitive, and user-friendly—ideal for quick-turnaround projects. It's easy to integrate their analysis and outputs into our reports.

Their team shows a commitment to improvement - they're always releasing new features and listening to user suggestions.

A special shoutout to Peter and Steven, who have both been incredibly helpful throughout our partnership. Peter is a go-to for tech support and brainstorming. Steven is quick to provide quotes and transparent with pricing. Their support makes a real difference. Review collected by and hosted on G2.com.

Sometimes it lacks the more complex programming needs we require for certain projects, but they've continued to improve this over the years. Review collected by and hosted on G2.com.

SightX feels more like a partner than a platform. It’s intuitive to script even complex studies and turn around analysis quickly, which keeps our teams closer to consumers and decisions. I especially value the continuous product improvements and how responsive the team is to feedback.

Special kudos to Daryl Maloney McCall and Kelly Balsky for proactive, solution‑oriented support that consistently unblocks us and elevates each project. Review collected by and hosted on G2.com.

The built‑in data visualization and reporting could go further. Richer, stakeholder‑ready dashboards (branding, storytelling, and distribution options) would reduce the need for off‑platform formatting. Review collected by and hosted on G2.com.

Easy to use, lots of analysis features, great help articles but also human support Review collected by and hosted on G2.com.

Nothing really to dislike, it all works well. Review collected by and hosted on G2.com.

Always reliable data, quick to collect responses, one of the best features is disqualifications option which gets you answers only from the target audience you'd looking to test + geotargeting and the fast turn-around.

Customer support is at 5 stars! Always reachable and helpful - never had an issue. Review collected by and hosted on G2.com.

All great feedback - would love to have refreshers in a live session format to see what functionality is there that we are not utilizing. Review collected by and hosted on G2.com.

SightX platform can go head to head with any of the other DIY tools. Easy to use. Need help, they back it up with great customer service. They are constantly improving their offering and happy to get feedback. Would definitely recommend. Review collected by and hosted on G2.com.

Can't really say there is a dislike. They have a module coming up with the platform that will really up their game. I imagine I am like many, would like it yesterday. Review collected by and hosted on G2.com.

The flexibility and control I have to build, DISTRIBUTE, and analyze data in one platform is incredible! The different question types have enriched my ability to collect insights and the reporting features and new template have allowed me to save countless hours on projects, which makes my market research pricing more competitive for clients. Review collected by and hosted on G2.com.

Ada is a good start, but the tool is very glitchy. It crashes SightX often. Even when I have the question analysis tool open, she often cannot read the page and her outputs are not useful. Sometimes I use her functions but more often than not I abandon them and ask my question in ChatGPT instead. Review collected by and hosted on G2.com.

Easy to use software

Great customer service Review collected by and hosted on G2.com.

It doesn't have some of the features that Qualtrics has, but it looks like some of them are being added as we speak. Review collected by and hosted on G2.com.

The question types are pretty advanced and allow me to create the survey that I need without charging extra for specific "premium" questions. I like that it is an all-inclusive price because it allows me to price studies for my clients easily. Review collected by and hosted on G2.com.

I needed additional support on a project, we signed a contract, but the team was unable to deliver and walked away from the project. This left me in an uncomfortable spot with my client. I have stopped using SightX and partnered with a new supplier who is able to provide additional services when I need help. Review collected by and hosted on G2.com.