# Best Community Association Management Software *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)* Community association management software provides property managers, homeowners associations (HOA), condo associations, and co-ops with tools to manage and organize their community. Property managers and HOAs can use community association management software to organize their communities and ensure all members are up to date on their dues and other paperwork and that meetings run smoothly. Resident portals or community websites are often included so both residents and property managers can update the community about important events, schedule meetings or activities, and pay dues or create maintenance requests. Community association management software is similar in many ways to [association management software](https://www.g2.com/categories/association-management), but community association software focuses entirely on residential associations rather than nonprofits or hobby-based groups. Community association software may integrate with [property management software](https://www.g2.com/categories/property-management), [multifamily software](https://www.g2.com/categories/multifamily), or [facility management software](https://www.g2.com/categories/facility-management) in order for property managers to better organize both their physical assets and their residents. To qualify for inclusion in the Community Association Management category, a product must: - Cater to homeowners associations, condo associations, or co-ops - Provide tools to organize the scheduling and outcomes of association meetings - Manage a resident database - Provide a portal for residents and property managers to communicate, pay fees or dues, and make maintenance requests ## Top Community Association Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [AppFolio](https://www.g2.com/products/appfolio/reviews) | 4.6/5.0 (1,021 reviews) | HOA operations with unified owner-portal accounting | "[Makes my job so much easier!!!](https://www.g2.com/survey_responses/appfolio-review-7805718)" | | 2 | [Vantaca](https://www.g2.com/products/vantaca/reviews) | 4.4/5.0 (264 reviews) | Customizable HOA workflows with unified accounting | "[Highly Customizable, Seamless Workflows—Vantaca Is Pushing HOA Management Forward](https://www.g2.com/survey_responses/vantaca-review-13114535)" | | 3 | [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) | 4.6/5.0 (103 reviews) | HOA accounting with bank-integrated automation | "[Comprehensive, Reliable, and Scalable Solution](https://www.g2.com/survey_responses/cinc-systems-review-12035298)" | | 4 | [PayHOA](https://www.g2.com/products/payhoa/reviews) | 4.7/5.0 (95 reviews) | Self-managed HOA dues, accounting, and communications | "[Simplified HOA Finances with an Easy Interface and Helpful Onboarding](https://www.g2.com/survey_responses/payhoa-review-13112332)" | | 5 | [Condo Control](https://www.g2.com/products/condo-control/reviews) | 4.8/5.0 (237 reviews) | Condo community operations with centralized resident communication | "[Essential for Condo Management, But Needs Formatting Fixes](https://www.g2.com/survey_responses/condo-control-review-12991947)" | | 6 | [ResMan](https://www.g2.com/products/resman/reviews) | 4.8/5.0 (424 reviews) | All-in-one multifamily leasing and accounting | "[Effortless Management with Stellar Support](https://www.g2.com/survey_responses/resman-review-12873879)" | | 7 | [Buildium](https://www.g2.com/products/buildium/reviews) | 4.4/5.0 (270 reviews) | HOA operations with centralized owner portals | "[Buildium: The solution you didn't know you needed.](https://www.g2.com/survey_responses/buildium-review-13090967)" | | 8 | [Innago](https://www.g2.com/products/innago/reviews) | 4.8/5.0 (679 reviews) | HOA dues collection with zero-fee ACH | "[Affordable, Easy Property Management for Small Landlords](https://www.g2.com/survey_responses/innago-review-12831076)" | | 9 | [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) | 4.1/5.0 (369 reviews) | HOA ledger tracking with owner portal payments | "[My Best Friend Yardi Breeze](https://www.g2.com/survey_responses/yardi-breeze-review-13118915)" | | 10 | [Enumerate](https://www.g2.com/products/enumerate/reviews) | 4.5/5.0 (127 reviews) | HOA accounting with homeowner-portal engagement | "[User-Friendly Accounting and Reporting with Smooth Integrations and Great Value](https://www.g2.com/survey_responses/enumerate-review-12658627)" | ## G2 Grid® for Community Association Management Software ![G2 Grid® for Community Association Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/community-association-management/grids.png?focus%5B%5D=2747&focus%5B%5D=73119&focus%5B%5D=70264&focus%5B%5D=90496&focus%5B%5D=21955&focus%5B%5D=7280&focus%5B%5D=2748&focus%5B%5D=40896) Highlighted products: AppFolio, Vantaca, CINC Systems, PayHOA, Condo Control, ResMan, Buildium, and Innago. Underlying data: [Grid® JSON](https://www.g2.com/categories/community-association-management/grids.json?focus%5B%5D=appfolio&focus%5B%5D=vantaca&focus%5B%5D=cinc-systems&focus%5B%5D=payhoa&focus%5B%5D=condo-control&focus%5B%5D=resman&focus%5B%5D=buildium&focus%5B%5D=innago) ## How Many Community Association Management Software Products Does G2 Track? **Total Products under this Category:** 114 ### Category Stats (Jul 2026) - **Average Rating**: 4.41/5 (↑0.03 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Zego (+0.67%) - Among all products in this category, Zego recorded the largest rating increase compared to last month *Last updated: July 18, 2026* ## How Does G2 Rank Community Association Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 4,300+ Authentic Reviews - 114+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Community Association Management Software Is Best for Your Use Case? - **Leader:** [AppFolio](https://www.g2.com/products/appfolio/reviews) - **Highest Performer:** [Condo Control](https://www.g2.com/products/condo-control/reviews) - **Easiest to Use:** [Condo Control](https://www.g2.com/products/condo-control/reviews) - **Top Trending:** [Vantaca](https://www.g2.com/products/vantaca/reviews) - **Best Free Software:** [PayHOA](https://www.g2.com/products/payhoa/reviews) --- **Sponsored** ### altaFlow altaFlow generates custom docs with a click, integrates eSignatures, creates webforms, and more without coding. 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[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1473&secure%5Bchosen_at%5D=2026-07-19T22%3A25%3A57Z&secure%5Bdisplayable_resource_id%5D=4&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=116146&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116146&secure%5Bresource_id%5D=1473&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fcommunity-association-management%3Fpage%3D2&secure%5Btoken%5D=8bea95dc523c793afcfbf348bf39cf31dfb5ef8b5f7b5f346cbb5406f7d27a0b&secure%5Burl%5D=https%3A%2F%2Faltaflow.com%2Fg2-demo%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3Dg2clicks&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Community Association Management Software Products in 2026? ### 1. [AppFolio](https://www.g2.com/products/appfolio/reviews) Run your entire portfolio on one powerful platform. AppFolio’s intuitive and user-friendly experience gives your property management team the tools they need to provide excellent service to residents and owners. Whether you manage multifamily apartment complexes, single-family homes, or community associations, our software has everything you need to streamline and grow your business. AppFolio is a comprehensive, cloud-based property management software built to streamline and automate the key processes that keep your business thriving - from accounting to marketing & leasing to maintenance. Whether at the office or out in the field, your team always has access to the same data and reports so you can take control of your business and turn insights into action in minutes. And with the ever growing AppFolio Stack™ integration marketplace, you can connect your favorite property management solutions to AppFolio to boost your team’s productivity and run your business from a single system of record. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,021 **How Do G2 Users Rate AppFolio?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.7/10 (Category avg: 7.6/10) - **Member Profiles:** 9.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind AppFolio?** - **Seller:** [AppFolio](https://www.g2.com/sellers/appfolio) - **Company Website:** https://www.appfolio.com/ - **Year Founded:** 2006 - **HQ Location:** Santa Barbara, CA - **Twitter:** @AppFolio (6,427 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/99055/ (1,763 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 79% Small-Business, 14% Mid-Market #### What Are AppFolio's Pros and Cons? **Pros:** - Ease of Use (364 reviews) - User-Friendly (142 reviews) - Features (122 reviews) - Property Management (118 reviews) - Customer Support (110 reviews) **Cons:** - Missing Features (145 reviews) - Poor Customer Support (61 reviews) - Inadequate Reporting (39 reviews) - Limited Customization (39 reviews) - Poor Reporting (33 reviews) ### What Do G2 Reviewers Say About AppFolio? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of AppFolio beneficial, making property management simpler and more efficient. - Users appreciate the **user-friendly interface** of AppFolio, making navigation and daily tasks simple and efficient. - Users appreciate the **comprehensive and user-friendly features** of AppFolio, enhancing communication and efficiency for property management. - Users appreciate the **user-friendly design** of AppFolio, enhancing efficiency in property management tasks and communication. - Users praise **top-notch customer support** in AppFolio, highlighting prompt responses and helpful feature updates. **Cons:** - Users find the **missing features** in AppFolio frustrating, especially regarding application modifications and scheduling. - Users experience **poor customer support** , struggling with complicated diagnostics and waiting on real person assistance. - Users express concern over **inadequate reporting** options in AppFolio, limiting ability to generate essential financial reports. - Users find **limited customization** in AppFolio, wishing for greater flexibility to tailor the platform to their needs. - Users find **poor reporting** capabilities in AppFolio, with essential reports lacking functionality and needing improvement. #### What Are Recent G2 Reviews of AppFolio? **"[User-Friendly, Well-Integrated, and Keeps Records of Everything](https://www.g2.com/survey_responses/appfolio-review-12642322)"** **Rating:** 5.0/5.0 stars *— Violet M.* [Read full review](https://www.g2.com/survey_responses/appfolio-review-12642322) --- **"[Makes my job so much easier!!!](https://www.g2.com/survey_responses/appfolio-review-7805718)"** **Rating:** 5.0/5.0 stars *— Flannery J.* [Read full review](https://www.g2.com/survey_responses/appfolio-review-7805718) --- #### What Are G2 Users Discussing About AppFolio? - [What is AppFolio Property Manager used for?](https://www.g2.com/discussions/what-is-appfolio-property-manager-used-for) - 1 comment - [Is AppFolio a CRM?](https://www.g2.com/discussions/is-appfolio-a-crm) - 1 comment - [What is AppFolio used for?](https://www.g2.com/discussions/what-is-appfolio-used-for) - 1 comment - [What software do property managers use?](https://www.g2.com/discussions/what-software-do-property-managers-use) - 2 comments - [What is AppFolio property manager?](https://www.g2.com/discussions/what-is-appfolio-property-manager) - 1 comment ### 2. [Vantaca](https://www.g2.com/products/vantaca/reviews) Vantaca is the leading AI-powered HOA software built to transform community association management. Designed for owner/operators, community managers, accounting teams, and boards, Vantaca automates financial operations like AP, AR, bank reconciliation, and budgeting to improve accuracy and compliance. Built-in audit trails and real-time data visibility promote fiscal responsibility and confidence. What sets Vantaca apart is HOAi—our AI-first operating system that powers autonomous workflows, instant homeowner responses, and always-on support. Tools like Scout boost productivity by helping teams focus on high-value work, while HOAi optimizes processes at scale without adding headcount. Communication is seamless with secure, role-based messaging that keeps management teams, boards, and homeowners connected. Trusted by over 50,000 community associations and serving more than 6 million homeowners, Vantaca is redefining what modern HOA software can do—elevating the homeowner experience while driving efficiency, growth, and innovation. **Average Rating:** 4.4/5.0 **Total Reviews:** 264 **How Do G2 Users Rate Vantaca?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.4/10 (Category avg: 7.6/10) - **Member Profiles:** 8.6/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.6/10 (Category avg: 8.4/10) **Who Is the Company Behind Vantaca?** - **Seller:** [Vantaca](https://www.g2.com/sellers/vantaca) - **Company Website:** https://www.vantaca.com/ - **Year Founded:** 2016 - **HQ Location:** Wilmington, North Carolina, United States - **LinkedIn® Page:** https://www.linkedin.com/company/vantaca/ (332 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Community Association Manager, Community Manager - **Top Industries:** Real Estate, Management Consulting - **Company Size:** 59% Small-Business, 38% Mid-Market #### What Are Vantaca's Pros and Cons? **Pros:** - Ease of Use (63 reviews) - Time-Saving (44 reviews) - Customization (34 reviews) - Organization (26 reviews) - Communication (25 reviews) **Cons:** - Learning Curve (23 reviews) - Poor Customer Support (16 reviews) - System Complexity (16 reviews) - Limited Features (15 reviews) - Slow Performance (11 reviews) ### What Do G2 Reviewers Say About Vantaca? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Vantaca, benefiting from streamlined processes and effective task management. - Users value Vantaca for its **time-saving features** , streamlining communication and tracking tasks efficiently. - Users value the **customization options** in Vantaca, allowing tailored solutions that enhance operational efficiency. - Users value the **streamlined organization** Vantaca provides for governance tasks and enhancing overall productivity and transparency. - Users value the **effective communication** features of Vantaca, enhancing interactions with owners and residents significantly. **Cons:** - Users find **the learning curve steep** for Vantaca, leading to frustration and time-consuming setup experiences. - Users face **poor customer support** with Vantaca, experiencing delays and difficulties in resolving critical issues. - Users find the **system complexity** of Vantaca challenging, with confusing features and unreliable functionalities impacting usability. - Users express concern over **limited features** in Vantaca, hindering effective management and user experience. - Users experience **slow performance** with Vantaca, especially during setup and when accessing features in low connectivity areas. #### What Are Recent G2 Reviews of Vantaca? **"[Highly Customizable, Seamless Workflows—Vantaca Is Pushing HOA Management Forward](https://www.g2.com/survey_responses/vantaca-review-13114535)"** **Rating:** 5.0/5.0 stars *— Ben K.* [Read full review](https://www.g2.com/survey_responses/vantaca-review-13114535) --- **"[The Partner We Needed to Scale Without Limits](https://www.g2.com/survey_responses/vantaca-review-12960761)"** **Rating:** 5.0/5.0 stars *— Chris V.* [Read full review](https://www.g2.com/survey_responses/vantaca-review-12960761) --- #### What Are G2 Users Discussing About Vantaca? - [What is Vantaca used for?](https://www.g2.com/discussions/what-is-vantaca-used-for) ### 3. [CINC Systems](https://www.g2.com/products/cinc-systems/reviews) CINC Systems is the community association management industry’s largest technology partner, supporting more than 50,000 communities and over 5 million residents. CINC's AI-powered, all-in-one platform unifies accounting, banking, operations, and resident engagement for every community type—single-family, condominium, high-rise, lifestyle, and more. Backed by Hg Capital, CINC helps management companies work smarter and more profitably while delivering an exceptional experience to the communities they serve. **Average Rating:** 4.6/5.0 **Total Reviews:** 103 **How Do G2 Users Rate CINC Systems?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.7/10 (Category avg: 7.6/10) - **Member Profiles:** 8.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind CINC Systems?** - **Seller:** [CINC Systems](https://www.g2.com/sellers/cinc-systems) - **Company Website:** https://www.cincsystems.com - **Year Founded:** 2005 - **HQ Location:** Duluth, GA - **Twitter:** @CINCSystems (218 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cinc-systems-llc/ (295 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** President, Community Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 77% Small-Business, 19% Mid-Market #### What Are CINC Systems's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Efficiency (19 reviews) - Integrations (16 reviews) - Continuous Improvement (15 reviews) - Updates (13 reviews) **Cons:** - Missing Features (14 reviews) - Poor Customer Support (12 reviews) - Slow Response (11 reviews) - Learning Difficulty (7 reviews) - Limited Customization (7 reviews) ### What Do G2 Reviewers Say About CINC Systems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CINC Systems, enhancing efficiency and collaboration for community management. - Users find CINC Systems enhances **efficiency** by providing easy access to homeowner information, streamlining account management. - Users value the **seamless integrations** of CINC Systems, enhancing efficiency and elevating industry standards for their businesses. - Users value the **continuous improvement efforts** of CINC Systems, enhancing functionality and meeting evolving customer needs effectively. - Users value the **exceptional support and transparency** provided by CINC Systems, enhancing their operational efficiency and satisfaction. **Cons:** - Users highlight **missing features** in CINC Systems, pointing out limitations in reporting and navigation that hinder functionality. - Users express frustration with **poor customer support** , noting slow responses and unresolved ticket issues significantly impact their experience. - Users experience **slow response times** from CINC's customer support, delaying issue resolution and frustrating their overall experience. - Users find the **learning difficulty** of CINC Systems challenging, needing more training to fully utilize its features. - Users express a need for more **customization options** in CINC Systems, particularly for reporting and tracking functionalities. #### What Are Recent G2 Reviews of CINC Systems? **"[Comprehensive, Reliable, and Scalable Solution](https://www.g2.com/survey_responses/cinc-systems-review-12035298)"** **Rating:** 5.0/5.0 stars *— Tracy D.* [Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12035298) --- **"[CINC Systems: Driving Efficiency and Innovation for Our Business](https://www.g2.com/survey_responses/cinc-systems-review-12034752)"** **Rating:** 5.0/5.0 stars *— Kyle P.* [Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12034752) --- #### What Are G2 Users Discussing About CINC Systems? - [What is CINC Systems used for?](https://www.g2.com/discussions/what-is-cinc-systems-used-for) ### 4. [PayHOA](https://www.g2.com/products/payhoa/reviews) PayHOA is the leading all-in-one community management software built for self-managed associations and professional community association managers. Designed to simplify and scale day-to-day operations, PayHOA centralizes everything in one platform. From invoicing, payments, and accounting to voting, requests, violations, compliance, websites and more. Whether your board is led by volunteers, elected members, or supported by a property manager, PayHOA empowers leadership to run communities with ease, accuracy, and professionalism. No accounting degree or IT expertise required. With an intuitive interface, automated workflows, and robust reporting tools, PayHOA eliminates manual processes, reduces costs, and saves valuable time. Trusted by over 5.5k associations, we’re more than just software. We’re a partner helping communities operate smarter, communicate more effectively, and build places people are proud to call home. Together, we’re redefining modern community management. **Average Rating:** 4.7/5.0 **Total Reviews:** 95 **How Do G2 Users Rate PayHOA?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.5/10 (Category avg: 7.6/10) - **Member Profiles:** 9.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind PayHOA?** - **Seller:** [PayHOA](https://www.g2.com/sellers/payhoa) - **Company Website:** https://www.payhoa.com/ - **Year Founded:** 2018 - **HQ Location:** Lexington, KY - **LinkedIn® Page:** https://www.linkedin.com/company/payhoa/ (30 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Treasurer - **Top Industries:** Real Estate, Non-Profit Organization Management - **Company Size:** 89% Small-Business, 6% Mid-Market #### What Are PayHOA's Pros and Cons? **Pros:** - Ease of Use (26 reviews) - Customer Support (14 reviews) - Time-Saving (13 reviews) - Payment Management (10 reviews) - Communication (8 reviews) **Cons:** - Payment Issues (4 reviews) - Learning Curve (3 reviews) - Setup Issues (3 reviews) - Banking Integration (2 reviews) - Email Management Issues (2 reviews) ### What Do G2 Reviewers Say About PayHOA? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of PayHOA, making management tasks intuitive and efficient. - Users praise the **fast and efficient customer support** of PayHOA, always ready to resolve queries and issues. - Users value the **time-saving features** of PayHOA, simplifying access to documents and streamlining processes effectively. - Users commend the **ease of payment management** with PayHOA, enhancing the overall efficiency of HOA operations. - Users praise the **responsive communication** of PayHOA, appreciating quick support via phone, text, and email. **Cons:** - Users experience **payment issues** with delays and complications in managing transactions and schedules on PayHOA. - Users find the **learning curve steep** , especially for less tech-savvy individuals navigating PayHOA's features. - Users face **setup issues** with PayHOA, particularly in managing payment schedules and system updates requiring manual intervention. - Users experience **delays in bank transaction syncing** with PayHOA, complicating account balance management and review processes. - Users face **email management issues** due to lack of an embedded system and limited formatting options for communications. #### What Are Recent G2 Reviews of PayHOA? **"[Simplified HOA Finances with an Easy Interface and Helpful Onboarding](https://www.g2.com/survey_responses/payhoa-review-13112332)"** **Rating:** 4.5/5.0 stars *— Mitch R.* [Read full review](https://www.g2.com/survey_responses/payhoa-review-13112332) --- **"[Great Value and Support That Makes HOA Management Easy](https://www.g2.com/survey_responses/payhoa-review-12892240)"** **Rating:** 4.5/5.0 stars *— Love M.* [Read full review](https://www.g2.com/survey_responses/payhoa-review-12892240) --- #### What Are G2 Users Discussing About PayHOA? - [What is PayHOA used for?](https://www.g2.com/discussions/what-is-payhoa-used-for) - 1 comment ### 5. [Condo Control](https://www.g2.com/products/condo-control/reviews) Condo Control is an all‑in‑one, cloud‑based community‑operations platform built for condominiums and HOAs. Guided by our mission “to make ourselves an integral part of successful communities by digitizing, streamlining and automating community operations,” we unite 40 + modules e‑voting & violations, portfolio management, architectural requests, parking control, amenity bookings, maintenance, payments, violations, AI‑powered resident self‑service and more into a single, intuitive experience that delights residents and frees managers to focus on higher‑value work. **Average Rating:** 4.8/5.0 **Total Reviews:** 237 **How Do G2 Users Rate Condo Control?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.6/10 (Category avg: 7.6/10) - **Member Profiles:** 9.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.4/10 (Category avg: 8.4/10) **Who Is the Company Behind Condo Control?** - **Seller:** [Property Control](https://www.g2.com/sellers/property-control) - **Company Website:** https://propertycontrol.com/ - **Year Founded:** 2008 - **HQ Location:** Toronto, ON - **Twitter:** @CondoCC (582 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/condo-control/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Condominium Manager - **Top Industries:** Real Estate, Security and Investigations - **Company Size:** 65% Small-Business, 31% Mid-Market #### What Are Condo Control's Pros and Cons? **Pros:** - Ease of Use (37 reviews) - Efficiency (15 reviews) - Time-Saving (13 reviews) - Communication (12 reviews) - Mass Communication (12 reviews) **Cons:** - Missing Features (6 reviews) - Slow Performance (6 reviews) - Inefficient Processes (5 reviews) - Poor Usability (5 reviews) - Search Functionality (5 reviews) ### What Do G2 Reviewers Say About Condo Control? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Condo Control, making service requests and information access straightforward. - Users appreciate the **efficiency** of Condo Control, as it simplifies management and enhances self-service for residents. - Users find Condo Control a **time-saving tool** that enhances efficiency in managing requests and communication effectively. - Users appreciate the **streamlined communication** in Condo Control, enjoying centralized access to important updates and requests. - Users value the **user-friendly communication** of Condo Control, facilitating seamless announcements and amenities management. **Cons:** - Users highlight the **missing features** in Condo Control, such as a camera option and improved reporting capabilities. - Users experience **slow performance** during peak times, affecting navigation and overall functionality of Condo Control. - Users find the **inefficient processes** in Condo Control cumbersome, hindering quick and easy management of tasks. - Users find **poor usability** in Condo Control, with complicated processes and unintuitive design hindering their experience. - Users find the **search functionality lacking** , complicating the process of finding parking and car information. #### What Are Recent G2 Reviews of Condo Control? **"[Seamless Condo Management Solution!](https://www.g2.com/survey_responses/condo-control-review-10733153)"** **Rating:** 5.0/5.0 stars *— Verified User in Building Materials* [Read full review](https://www.g2.com/survey_responses/condo-control-review-10733153) --- **"[Essential for Condo Management, But Needs Formatting Fixes](https://www.g2.com/survey_responses/condo-control-review-12991947)"** **Rating:** 4.5/5.0 stars *— Lourdes M.* [Read full review](https://www.g2.com/survey_responses/condo-control-review-12991947) --- #### What Are G2 Users Discussing About Condo Control? - [What is Condo Control used for?](https://www.g2.com/discussions/what-is-condo-control-used-for) ### 6. [ResMan](https://www.g2.com/products/resman/reviews) ResMan stands as the unrivaled choice in the multifamily and affordable housing real estate marketplace, embraced by owners, operators, and investors. Our platform is thoughtfully designed to provide tailored and seamless solutions that match your specific needs. With ResMan, you enjoy open, scalable architecture and freedom through our expanded product suite, including budgeting, fraud detection, utilities management, and the innovative AI chatbot "Leasing Assistant." Discover the simplicity of managing your property with our intuitive platform, integrating a comprehensive marketing suite, advanced accounting, reporting, and property management capabilities. ResMan's Marketing Suite includes Websites, CRM, Contact Center, and the AI-powered Leasing Assistant chatbot, providing a complete solution to attract and retain tenants while improving communication and lead conversion. Our leading-edge UI/UX transforms complexity into clarity, saving valuable time and boosting efficiencies. ResMan’s platform also includes powerful tools for applicant screening, maintenance optimization, and real-time analytics, ensuring every aspect of property management is covered. Our dedicated customer support and seamless implementation ensure a hassle-free experience. The benefits of ResMan extend further with features designed to address the needs of multifamily and affordable housing properties. ResMan makes property management easier by integrating solutions such as budgeting, fraud detection, and utility management, ensuring comprehensive operational control. One of ResMan's standout features is its open integration partner network, allowing organizations to build their product suite the way they want. This flexibility ensures that you can tailor the platform to meet your specific needs, leveraging partnerships that enhance and expand the functionality of ResMan. Elevate your property management with ResMan, where innovation meets practicality, empowering your success in today's competitive real estate landscape. With ResMan, property management becomes more than just a task—it’s a seamless, efficient experience that transforms operations and drives growth. Discover why ResMan is ahead of the competition and take your property management to new heights. **Average Rating:** 4.8/5.0 **Total Reviews:** 424 **How Do G2 Users Rate ResMan?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.2/10 (Category avg: 7.6/10) - **Member Profiles:** 9.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.6/10 (Category avg: 8.4/10) **Who Is the Company Behind ResMan?** - **Seller:** [Inhabit IQ](https://www.g2.com/sellers/inhabit-iq) - **Company Website:** https://inhabit.com/ - **Year Founded:** 2016 - **HQ Location:** Knoxville, US - **LinkedIn® Page:** https://www.linkedin.com/company/inhabit-iq (2,600 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 47% Small-Business, 43% Mid-Market #### What Are ResMan's Pros and Cons? **Pros:** - Ease of Use (103 reviews) - User-Friendly (53 reviews) - Ease of Learning (39 reviews) - Customer Support (33 reviews) - Features (28 reviews) **Cons:** - Missing Features (16 reviews) - Slow Performance (14 reviews) - Poor Usability (13 reviews) - Slow Speed (12 reviews) - Not User-Friendly (10 reviews) ### What Do G2 Reviewers Say About ResMan? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of ResMan, highlighting its intuitive design and seamless integration for efficient management. - Users love ResMan for its **user-friendly layout** , making it easy to navigate and learn quickly. - Users find ResMan to be **user-friendly and easy to learn** , facilitating seamless management of work orders and tenant profiles. - Users appreciate the **exceptional customer support** from ResMan, praising their dedicated assistance and availability of support staff. - Users appreciate the **user-friendly interface** of ResMan, which makes operations smooth and organized for everyone. **Cons:** - Users express frustration over **missing features** like a payroll module and difficulties in accessing shared documents. - Users report experiencing **slow performance** with ResMan, particularly during updates and when accessing schedules. - Users struggle with **poor usability** in ResMan, finding navigation and document access frustrating and error-prone. - Users experience occasional **slow speeds** on ResMan, particularly when searching for units, affecting overall performance. - Users find the **interface not user-friendly** , with some features being unintuitive and difficult to navigate. #### What Are Recent G2 Reviews of ResMan? **"[ResMan: Reliable, Organized Property Management with Powerful Integrations](https://www.g2.com/survey_responses/resman-review-13000353)"** **Rating:** 5.0/5.0 stars *— Jazmyn C.* [Read full review](https://www.g2.com/survey_responses/resman-review-13000353) --- **"[Effortless Management with Stellar Support](https://www.g2.com/survey_responses/resman-review-12873879)"** **Rating:** 5.0/5.0 stars *— Kelly B.* [Read full review](https://www.g2.com/survey_responses/resman-review-12873879) --- #### What Are G2 Users Discussing About ResMan? - [What is ResMan used for?](https://www.g2.com/discussions/what-is-resman-used-for) ### 7. [Buildium](https://www.g2.com/products/buildium/reviews) Buildium is the platform trusted by property management pros to take control of every aspect of their business and drive more revenue per door. It’s all-in-one software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.” Jump in today with a free 14-day trial loaded with real-world scenarios (no credit card needed) and get ready to build your Buildium. **Average Rating:** 4.4/5.0 **Total Reviews:** 270 **How Do G2 Users Rate Buildium?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.0/10 (Category avg: 7.6/10) - **Member Profiles:** 8.9/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.1/10 (Category avg: 8.4/10) **Who Is the Company Behind Buildium?** - **Seller:** [Buildium](https://www.g2.com/sellers/buildium) - **Company Website:** https://www.buildium.com - **Year Founded:** 2004 - **HQ Location:** Boston, MA - **Twitter:** @Buildium (4,680 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/475207/ (288 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 86% Small-Business, 7% Mid-Market #### What Are Buildium's Pros and Cons? **Pros:** - Ease of Use (27 reviews) - Tenant Management (18 reviews) - Property Management (17 reviews) - Customer Support (13 reviews) - Rent Collection (13 reviews) **Cons:** - Missing Features (14 reviews) - Limited Customization (10 reviews) - Lease Management (8 reviews) - Update Issues (6 reviews) - Difficult Learning Process (5 reviews) ### What Do G2 Reviewers Say About Buildium? *AI-generated summary from verified user reviews* **Pros:** - Users find Buildium's **ease of use** and supportive resources crucial for efficient property management daily. - Users value the **efficient tenant management** features of Buildium, enhancing organization and communication for property management. - Users value the **efficient property management** features of Buildium, enhancing organization and improving tenant-owner communication. - Users appreciate the **responsive customer support** from Buildium, making their property management tasks easier and efficient. - Users value the **seamless rent collection** process, enhancing efficiency and ease of managing multiple properties effortlessly. **Cons:** - Users find Buildium **lacking essential features** , causing frustration and inefficiencies in property management tasks. - Users find **limited customization** options in Buildium, leading to frustrations with navigation and reporting difficulties. - Users express frustration with **inefficient lease management and poor support** , complicating their overall experience with Buildium. - Users experience **update issues** that disrupt functionality, requiring adjustments and leading to frustration during system changes. - Users find a **difficult learning process** with Buildium, necessitating many online courses to become proficient. #### What Are Recent G2 Reviews of Buildium? **"[Buildium: The solution you didn't know you needed.](https://www.g2.com/survey_responses/buildium-review-13090967)"** **Rating:** 4.5/5.0 stars *— Jennifer F.* [Read full review](https://www.g2.com/survey_responses/buildium-review-13090967) --- **"[Buildium is a One Stop Shop for all your Management Needs](https://www.g2.com/survey_responses/buildium-review-13109847)"** **Rating:** 4.5/5.0 stars *— Marvel E.* [Read full review](https://www.g2.com/survey_responses/buildium-review-13109847) --- #### What Are G2 Users Discussing About Buildium? - [What is Buildium used for?](https://www.g2.com/discussions/what-is-buildium-used-for) - 1 comment - [How much is buildium per month?](https://www.g2.com/discussions/how-much-is-buildium-per-month) - [What is the best property management software?](https://www.g2.com/discussions/what-is-the-best-property-management-software) - [Does buildium integrate with QuickBooks?](https://www.g2.com/discussions/does-buildium-integrate-with-quickbooks) - 1 comment - [What is buildium software?](https://www.g2.com/discussions/what-is-buildium-software) ### 8. [Innago](https://www.g2.com/products/innago/reviews) Innago is a free property management software designed to help landlords and property managers simplify and organize rental management. Built for landlords of all sizes, the platform provides an easy-to-use, all-in-one solution for managing properties, tenants, leases, and finances more efficiently. Innago includes features such as online rent collection, tenant screening, property listing management, work order tracking, digital lease signing, and financial organization tools. The platform also helps improve communication between landlords and tenants, making it easier to handle maintenance requests, questions, and day-to-day property operations. In addition, landlords can customize rental applications and lease agreements to fit their specific needs and management style. By combining essential property management tools into one platform, Innago helps landlords save time, stay organized, and create a smoother rental experience for both property owners and tenants. **Average Rating:** 4.8/5.0 **Total Reviews:** 679 **How Do G2 Users Rate Innago?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.8/10 (Category avg: 7.6/10) - **Member Profiles:** 10.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Innago?** - **Seller:** [Innago](https://www.g2.com/sellers/innago) - **Company Website:** https://www.innago.com - **Year Founded:** 2017 - **HQ Location:** 1216 Central Pkwy, Cincinnati, OH 45202 - **Twitter:** @InnagoSoftware (1,332 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16215518/ (37 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 97% Small-Business, 0% Mid-Market #### What Are Innago's Pros and Cons? **Pros:** - Ease of Use (175 reviews) - Property Management (128 reviews) - Tenant Management (104 reviews) - Customer Support (91 reviews) - Rent Collection (91 reviews) **Cons:** - Missing Features (43 reviews) - Payment Issues (43 reviews) - Poor Usability (38 reviews) - Difficult Learning Process (24 reviews) - Lease Management (24 reviews) ### What Do G2 Reviewers Say About Innago? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy-to-use interface** of Innago, allowing seamless property management and multiple user access. - Users value the **ease of use and essential features** of Innago, enhancing their property management experience significantly. - Users appreciate the **tenant management features** of Innago, finding them easy and effective for property oversight. - Users value the **excellent customer support** of Innago, always providing timely and detailed assistance with their queries. - Users highlight the **easy rent collection process** with Innago, simplifying management and enhancing overall landlord efficiency. **Cons:** - Users find the **missing features** in Innago frustrating, particularly concerning navigation and reporting limitations. - Users face **payment issues** , including additional fees and confusion over processing, affecting overall satisfaction with Innago. - Users express concerns about **poor usability** , finding navigation confusing and the layout less intuitive than expected. - Users face a **difficult learning process** at first, needing time to navigate and understand the platform effectively. - Users note the **slow payment processing** and wish for improved customization and functionality in the lease management features. #### What Are Recent G2 Reviews of Innago? **"[One-Stop Solution for Hassle-Free Rental Management](https://www.g2.com/survey_responses/innago-review-12881631)"** **Rating:** 5.0/5.0 stars *— Jaclyn P.* [Read full review](https://www.g2.com/survey_responses/innago-review-12881631) --- **"[Affordable, Easy Property Management for Small Landlords](https://www.g2.com/survey_responses/innago-review-12831076)"** **Rating:** 5.0/5.0 stars *— Lyndsey S.* [Read full review](https://www.g2.com/survey_responses/innago-review-12831076) --- #### What Are G2 Users Discussing About Innago? - [What is Innago used for?](https://www.g2.com/discussions/what-is-innago-used-for) - 1 comment ### 9. [Yardi Breeze](https://www.g2.com/products/yardi-breeze/reviews) Streamline your property marketing, leasing, accounting and operations with Yardi Breeze. Your entire portfolio can be managed with one solution for residential, commercial, affordable housing, manufactured housing, condo/associations and self storage markets. ​ For enhanced capabilities, see Yardi Breeze Premier. Unlock automated invoice processing, job costing, custom reporting, menu-level security controls and more. **Average Rating:** 4.1/5.0 **Total Reviews:** 369 **How Do G2 Users Rate Yardi Breeze?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 5.5/10 (Category avg: 7.6/10) - **Member Profiles:** 6.5/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 6.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Yardi Breeze?** - **Seller:** [Yardi](https://www.g2.com/sellers/yardi) - **Company Website:** https://www.yardi.com - **Year Founded:** 1984 - **HQ Location:** Santa Barbara, CA - **Twitter:** @Yardi (10,781 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/12674/ (7,014 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Controller - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 92% Small-Business, 5% Mid-Market #### What Are Yardi Breeze's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Property Management (20 reviews) - Customer Support (17 reviews) - Organization (16 reviews) - Navigation Ease (15 reviews) **Cons:** - Missing Features (21 reviews) - Inadequate Reporting (12 reviews) - Not User-Friendly (12 reviews) - Poor Usability (12 reviews) - Poor Customer Support (9 reviews) ### What Do G2 Reviewers Say About Yardi Breeze? *AI-generated summary from verified user reviews* **Pros:** - Users find Yardi Breeze's **ease of use** exceptional, facilitating efficient property management and data organization. - Users appreciate the **efficiency in managing property data** with Yardi Breeze, enhancing accessibility and organization for property management. - Users value the **responsive customer support** of Yardi Breeze, appreciating the prompt assistance when needed. - Users value the **organized data management** of Yardi Breeze, making property management tasks straightforward and efficient. - Users appreciate the **navigation ease** of Yardi Breeze, finding it intuitive and user-friendly for real estate management. **Cons:** - Users express frustration over **missing features** in Yardi Breeze, including tenant transfers and exporting Excel reports. - Users experience **inadequate reporting** options and limited analytics, impacting their ability to export and utilize data effectively. - Users find Yardi Breeze **not user-friendly** , citing a complicated interface that complicates simple tasks and maintenance requests. - Users find **poor usability** with Yardi Breeze, citing navigation difficulties and excessive steps for simple tasks. - Users express frustration over **poor customer support** , with unavailability and lack of knowledge hindering their experience. #### What Are Recent G2 Reviews of Yardi Breeze? **"[Breeze: User-Friendly, Dependable, and Backed by Priceless Support](https://www.g2.com/survey_responses/yardi-breeze-review-12676659)"** **Rating:** 5.0/5.0 stars *— Cadie B.* [Read full review](https://www.g2.com/survey_responses/yardi-breeze-review-12676659) --- **"[My Best Friend Yardi Breeze](https://www.g2.com/survey_responses/yardi-breeze-review-13118915)"** **Rating:** 4.5/5.0 stars *— Staff A.* [Read full review](https://www.g2.com/survey_responses/yardi-breeze-review-13118915) --- #### What Are G2 Users Discussing About Yardi Breeze? - [Who owns Yardi breeze?](https://www.g2.com/discussions/who-owns-yardi-breeze) - 3 comments - [Does Yardi Breeze have a mobile app?](https://www.g2.com/discussions/does-yardi-breeze-have-a-mobile-app) - 3 comments - [What property types are supported in Yardi breeze?](https://www.g2.com/discussions/what-property-types-are-supported-in-yardi-breeze) - 1 comment - [What is a main aspect of Yardi breeze?](https://www.g2.com/discussions/what-is-a-main-aspect-of-yardi-breeze) ### 10. [Enumerate](https://www.g2.com/products/enumerate/reviews) Enumerate, formerly known as TOPS, is a best-in-class provider of property management software and payments solutions for community associations, HOAs and condo associations. We make it easier to run associations by digitizing and optimizing their accounting processes, operational workflows, AR & AP payments, and resident engagement, ultimately reducing administrative tasks by over 75%. With tens of thousands of communities and millions of homes managed, Enumerate is a leader in supporting tens of thousands communities across America. **Average Rating:** 4.5/5.0 **Total Reviews:** 127 **How Do G2 Users Rate Enumerate?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.0/10 (Category avg: 7.6/10) - **Member Profiles:** 8.9/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Enumerate?** - **Seller:** [Enumerate](https://www.g2.com/sellers/enumerate) - **Company Website:** https://goenumerate.com/ - **Year Founded:** 1985 - **HQ Location:** Clearwater, FL - **Twitter:** @goenumerate (1,114 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/goenumerate/ (148 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Property Manager, Community Manager - **Top Industries:** Accounting, Real Estate - **Company Size:** 87% Small-Business, 11% Mid-Market #### What Are Enumerate's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Customer Support (5 reviews) - Customization (2 reviews) - Navigation Ease (2 reviews) - Search Functionality (2 reviews) **Cons:** - Poor Customer Support (2 reviews) - Poor Reporting (2 reviews) - Accounting Complexity (1 reviews) - Email Management Issues (1 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Enumerate? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Enumerate, highlighting its intuitive interface and seamless integration with other systems. - Users commend the **excellent customer support** from Enumerate, praising their responsiveness and dedication to resolving issues. - Users love the **customization options** in Enumerate, finding it easy to use and integrative with other systems. - Users enjoy the **navigation ease** of Enumerate, appreciating its smooth interface and user-friendly accessibility. - Users value the **global search functionality** of Enumerate, making it easy to access community updates and forms. **Cons:** - Users experience **poor customer support** , facing delays of up to a week for assistance and limited flexibility in edits. - Users highlight **poor reporting** features in Enumerate, resulting in challenges with tracking and message revisions. - Users find **accounting complexity** with Enumerate, citing issues with edits, voids, and tracking sent emails effectively. - Users face **email management issues** with slow support responses and inflexible tracking and editing capabilities. - Users find the **limited features** of Enumerate hamper customization, making it difficult to tailor tools to their needs. #### What Are Recent G2 Reviews of Enumerate? **"[User-Friendly Accounting and Reporting with Smooth Integrations and Great Value](https://www.g2.com/survey_responses/enumerate-review-12658627)"** **Rating:** 4.0/5.0 stars *— Alexis B.* [Read full review](https://www.g2.com/survey_responses/enumerate-review-12658627) --- **"[Easy, Board-Ready Reporting and Effective Account Management](https://www.g2.com/survey_responses/enumerate-review-12382876)"** **Rating:** 4.0/5.0 stars *— Angie Y.* [Read full review](https://www.g2.com/survey_responses/enumerate-review-12382876) --- #### What Are G2 Users Discussing About Enumerate? - [How has Enumerate Central supported your community association management, and what features do you rely on?](https://www.g2.com/discussions/how-has-enumerate-central-supported-your-community-association-management-and-what-features-do-you-rely-on) - [What is TOPS [ONE] used for?](https://www.g2.com/discussions/what-is-tops-one-used-for) ### 11. [Zego](https://www.g2.com/products/gozego/reviews) Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates NOI growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. From payments and utility management to resident engagement, Zego’s automated workflows seamlessly integrate with leading property management systems giving users real-time and accurate information at their fingertips. The Zego platform consists of: Zego Pay: Collect rent and HOA dues with modern payment software that offers maximum payment flexibility. All payments are automatically digitized whether residents pay online, by check, or with cash. Zego Utility: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Zego Mobile Doorman: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Learn more about what makes Zego one of the best workflow automation platforms for property management at www.gozego.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Zego?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.3/10 (Category avg: 7.6/10) - **Member Profiles:** 8.3/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Zego?** - **Seller:** [Global Payments](https://www.g2.com/sellers/global-payments) - **Year Founded:** 1967 - **HQ Location:** Atlanta, US - **Twitter:** @GlobalPayInc (6,042 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/global-payments/ (25,141 employees on LinkedIn®) - **Ownership:** NYSE:GPN **Who Uses This Product?** - **Who Uses This:** Property Manager, Assistant Property Manager - **Top Industries:** Real Estate, Accounting - **Company Size:** 70% Small-Business, 24% Mid-Market #### What Are Zego's Pros and Cons? **Pros:** - Customer Support (9 reviews) - Ease of Use (8 reviews) - Time-Saving (7 reviews) - Online Payments (6 reviews) - Payment Management (6 reviews) **Cons:** - Payment Issues (7 reviews) - Communication Issues (3 reviews) - Inefficient Processes (2 reviews) - Limited Customization (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About Zego? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of Zego, ensuring assistance is always available when needed. - Users find ZEGO's platform easy to use, appreciating its **intuitive interface and responsive customer support**. - Users highlight the **time-saving capabilities** of Zego, enhancing efficiency in payment processing and account management. - Users highlight the **convenience of online payments** with Zego, streamlining transactions for both landlords and tenants. - Users praise Zego for its **efficient payment management** , streamlining processes and enhancing convenience for both landlords and tenants. **Cons:** - Users experience **payment issues** that take too long to resolve, leading to confusion among residents regarding billing. - Users highlight **communication issues** with slow response times and confusion impacting residents’ experience and operations. - Users find Zego's **inefficient processes** frustrating, especially when managing bank accounts and properties through a confusing interface. - Users find Zego's interface **limited and confusing** , making tasks like adding properties excessively complicated and outdated. - Users find the **missing customizable features** in Zego hinder their ability to streamline tenant communications effectively. #### What Are Recent G2 Reviews of Zego? **"[Smooth Rent Manager Integration with Versatile Benefits](https://www.g2.com/survey_responses/zego-review-13054422)"** **Rating:** 4.5/5.0 stars *— Nicole B.* [Read full review](https://www.g2.com/survey_responses/zego-review-13054422) --- **"[Seamless Real-Time Payments and Exceptionally Responsive Support](https://www.g2.com/survey_responses/zego-review-12939752)"** **Rating:** 5.0/5.0 stars *— Rebecca H.* [Read full review](https://www.g2.com/survey_responses/zego-review-12939752) --- #### What Are G2 Users Discussing About Zego? - [Who uses ZEGO?](https://www.g2.com/discussions/who-uses-zego) - [What is PayLease?](https://www.g2.com/discussions/what-is-paylease) - [Does ZEGO PayLease charge a fee?](https://www.g2.com/discussions/does-zego-paylease-charge-a-fee) - 2 comments - [Is ZEGO the same as PayLease?](https://www.g2.com/discussions/is-zego-the-same-as-paylease) - 3 comments ### 12. [DoorLoop](https://www.g2.com/products/doorloop/reviews) DoorLoop is a property management software solution designed to assist mid-sized and large property managers in effectively managing their rental portfolios. This comprehensive platform streamlines various essential functions, including accounting, rent collection, maintenance management, and tenant communication, all within a single, user-friendly system. DoorLoop is particularly beneficial for property managers overseeing portfolios of 50 or more units, where enhancing operational efficiency, achieving financial transparency, and boosting team productivity are critical objectives. The software caters to property managers who are looking to minimize manual tasks and improve the accuracy of their reporting. By consolidating multiple fragmented tools and outdated legacy systems into one cohesive platform, DoorLoop enables users to operate more efficiently without the need to hire additional staff. This is especially advantageous for property management teams that are experiencing growth and require a robust solution to support their expanding operations. Key features of DoorLoop include online rent payment capabilities with automated reminders, which significantly enhance on-time collection rates. The accounting tools provided within the software allow for seamless bank reconciliation and real-time financial reporting, giving property managers a clear view of their financial health. Additionally, DoorLoop offers maintenance request tracking across various properties and units, ensuring that issues are addressed promptly and efficiently. Centralized communication tools facilitate interaction between tenants and property owners, fostering better relationships and improving overall satisfaction. One of the standout benefits of DoorLoop is its ability to reduce operational overhead by consolidating multiple systems into one. Users report an average time savings of 5.3 hours per week, allowing property managers to focus on strategic initiatives rather than getting bogged down in administrative tasks. This time efficiency is crucial for property managers who are scaling their operations, as it enables them to handle increased workloads without the necessity of expanding their team. DoorLoop is particularly well-suited for property managers transitioning from outdated software or disparate tools, as it provides a modern solution that enhances efficiency and supports ongoing portfolio growth. By leveraging the capabilities of DoorLoop, property managers can streamline their operations, improve their financial oversight, and ultimately deliver a better experience for both tenants and property owners. **Average Rating:** 4.8/5.0 **Total Reviews:** 249 **How Do G2 Users Rate DoorLoop?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.5/10 (Category avg: 7.6/10) - **Member Profiles:** 8.3/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind DoorLoop?** - **Seller:** [DoorLoop](https://www.g2.com/sellers/doorloop) - **Company Website:** https://www.doorloop.com - **Year Founded:** 2019 - **HQ Location:** Miami, Florida - **Twitter:** @doorloopapp (677 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/doorloop/ (270 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 95% Small-Business, 4% Mid-Market #### What Are DoorLoop's Pros and Cons? **Pros:** - Ease of Use (24 reviews) - Property Management (12 reviews) - Customer Support (11 reviews) - Tenant Management (11 reviews) - Efficiency (10 reviews) **Cons:** - Missing Features (9 reviews) - Expensive (4 reviews) - High Fees (4 reviews) - Inadequate Reporting (4 reviews) - Payment Issues (4 reviews) ### What Do G2 Reviewers Say About DoorLoop? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of DoorLoop, consolidating all management tasks in one organized platform. - Users value the **easy navigation** of DoorLoop, appreciating its intuitive features and efficient management capabilities. - Users appreciate the **top-notch customer support** of DoorLoop, enhancing their property management experience significantly. - Users appreciate the **easy navigation and intuitive features** of DoorLoop, enhancing tenant management efficiency and accessibility. - Users appreciate the **efficiency** of DoorLoop, enabling streamlined management of tasks and enhancing overall productivity. **Cons:** - Users find the **missing features** in DoorLoop frustrating, particularly regarding data import and commercial rental options. - Users find DoorLoop's pricing to be **expensive** , especially for those managing smaller portfolios with fewer needs. - Users are frustrated by the **high fees** associated with DoorLoop, impacting affordability and timely payments. - Users report **inadequate reporting** capabilities in DoorLoop, seeking better flexibility and smoother export options for their needs. - Users face **payment issues** due to high fees and slow processing times, causing delays in fund availability. #### What Are Recent G2 Reviews of DoorLoop? **"[Intuitive and Effective Property Management with DoorLoop](https://www.g2.com/survey_responses/doorloop-review-12387397)"** **Rating:** 5.0/5.0 stars *— Michael G.* [Read full review](https://www.g2.com/survey_responses/doorloop-review-12387397) --- **"[Easy to Learn and Keeps Our Leases Organized and Up to Date](https://www.g2.com/survey_responses/doorloop-review-12980176)"** **Rating:** 5.0/5.0 stars *— Rhonda M.* [Read full review](https://www.g2.com/survey_responses/doorloop-review-12980176) --- #### What Are G2 Users Discussing About DoorLoop? - [What is DoorLoop used for?](https://www.g2.com/discussions/what-is-doorloop-used-for) ### 13. [HOA Central](https://www.g2.com/products/hoa-central/reviews) HOA Central is modern HOA management software that brings operations, communications, and governance into one cloud based platform. Boards, property managers, and self managed communities use HOA Central to reduce manual work, improve transparency, and deliver a better resident experience across single communities and multi property portfolios. What you can run in one place: Work orders, preventive maintenance, and inspections ARC and ACC requests with digital plans, workflows, and approvals Violations with photo evidence, letters, and follow up tracking Secure online voting with eligibility checks and audit trails Announcements, two way messaging, and community surveys Amenity reservations, calendars, and clubhouse bookings Resident portal and mobile app for documents, payments, and requests Vendor, contract, and insurance management Parking permits and visitor passes for staffed or gated communities Portfolio dashboards, role based permissions, and reusable templates Integrations with leading association accounting systems like Quickbooks and online payments Automation for reminders, approvals, and escalations Teams adopt quickly with guided onboarding, training, and responsive support. With HOA Central, communities get a single, reliable system to streamline daily tasks, stay organized for meetings, and create a smoother experience for homeowners. **Average Rating:** 4.9/5.0 **Total Reviews:** 20 **How Do G2 Users Rate HOA Central?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.4/10 (Category avg: 7.6/10) - **Member Profiles:** 10.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.7/10 (Category avg: 8.4/10) **Who Is the Company Behind HOA Central?** - **Seller:** [HOA Central](https://www.g2.com/sellers/hoa-central) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/hoa-central/ **Who Uses This Product?** - **Top Industries:** Commercial Real Estate, Real Estate - **Company Size:** 85% Mid-Market, 15% Enterprise #### What Are HOA Central's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Resident Engagement (7 reviews) - Centralized Management (5 reviews) - Time-Saving (5 reviews) - Communication (4 reviews) **Cons:** - Difficult Learning (2 reviews) - Limited Functionality (2 reviews) - Navigation Issues (2 reviews) - Slow Performance (2 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About HOA Central? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in HOA Central, streamlining processes from violations to maintenance requests. - Users value the **resident engagement features** of HOA Central, enhancing community interaction and simplifying event participation. - Users appreciate the **centralized management** of HOA Central, streamlining processes and enhancing efficiency across multiple communities. - Users enjoy the **time-saving features** of HOA Central, making management tasks faster and more efficient. - Users value the **efficient communication** within HOA Central, streamlining approvals and keeping everyone informed effortlessly. **Cons:** - Users report that **difficult learning** curves make navigating HOA Central challenging, especially for less tech-savvy residents. - Users find the **limited functionality** of HOA Central restricts their ability to manage tasks and engage effectively. - Users note that **navigation issues** can be challenging, especially for older residents who are less tech-savvy. - Users experience **slow performance** with HOA Central, particularly with large file uploads and delayed page refreshes. - Users find the **learning curve challenging** , but the benefits of HOA Central become clear once they adapt. #### What Are Recent G2 Reviews of HOA Central? **"[HOA Central made property management simpler](https://www.g2.com/survey_responses/hoa-central-review-11561281)"** **Rating:** 5.0/5.0 stars *— Verified User in Commercial Real Estate* [Read full review](https://www.g2.com/survey_responses/hoa-central-review-11561281) --- **"[A true upgrade from old systems](https://www.g2.com/survey_responses/hoa-central-review-11824389)"** **Rating:** 5.0/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/hoa-central-review-11824389) --- ### 14. [Smartwebs](https://www.g2.com/products/smartwebs/reviews) Smartwebs is the all-in-one HOA management platform built for management companies and self-managed communities that want enterprise-grade power without enterprise complexity or cost. For more than 18 years, Smartwebs has been built exclusively for the HOA industry, not retrofitted from generic property management software. That focus shows in everything from how the accounting is structured to how the mobile app performs without a cell signal. One login. One seamlessly integrated platform. One incredible experience. From accounting automation and violations to homeowner portals, reservations, resale certificates, and branded community websites, Smartwebs connects everything managers, residents, boards, and partners need in a single platform designed specifically for the HOA industry. No patched-together tools, no disconnected systems, no hidden costs. Accounting at the core Accounting is not an add-on at Smartwebs. It is the foundation on which the entire platform is built. HOA teams can track budgets and reserves with confidence, manage assessment collections and payments, automate routine financial tasks, and generate board-ready financial reports on demand. Audit-friendly records and real-time financial visibility keep associations compliant, financially healthy, and positioned to make informed decisions at every board meeting. For management companies, that means less time reconciling and more time serving clients. Purpose-built for HOA operations Smartwebs supports the full range of tasks HOA managers and board members handle every day. Violation tracking and enforcement run automatically, with iOS and Android apps that work fully offline for field inspections, so documentation stays complete even without a cell signal. Architectural review management gives teams a structured way to track requests, communicate decisions, and maintain a clear approval record. Work order and maintenance management lets staff create, assign, and track tasks in real time, keeping properties well-maintained and vendors accountable. Every function connects back to accounting, so nothing operates in a silo. Communication and resident access Keeping residents informed and engaged is easier with Smartwebs. Mass communication tools allow management teams to send notices, reminders, and updates from a single centralized system, reaching homeowners via email, text, and voice. Secure homeowner portals give residents direct access to their account information, community documents, payment history, and service requests, reducing inbound calls and administrative overhead while improving the overall resident experience. Built for scale, designed for simplicity Smartwebs is built with a mobile-first, design-first approach that makes it intuitive for managers, board members, and residents alike, with no IT background required. Management companies use Smartwebs to grow their portfolios without growing their overhead. Self-managed associations use it to operate with the kind of structure and transparency that protects property values and builds trust with homeowners. And both benefit from transparent, accessible pricing that makes enterprise-grade tools available to communities of every size. Smartwebs is rated 4.6 on G2, 4.4 on Capterra, 4.5 on Google, and 4.4 on Software Advice by the managers, boards, and communities who use it every day. That is the Smartwebs Advantage. **Average Rating:** 4.6/5.0 **Total Reviews:** 36 **How Do G2 Users Rate Smartwebs?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.0/10 (Category avg: 7.6/10) - **Member Profiles:** 7.4/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Smartwebs?** - **Seller:** [Smartwebs, Inc.](https://www.g2.com/sellers/smartwebs-inc) - **Company Website:** https://smartwebs.com/ - **Year Founded:** 2008 - **HQ Location:** Round Rock, US - **Twitter:** @SmartwebsINC (335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/smartwebs-llc/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate, Management Consulting - **Company Size:** 47% Mid-Market, 47% Small-Business #### What Are Smartwebs's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Time-Saving (2 reviews) - Ease of Learning (1 reviews) - Organization (1 reviews) - Search Functionality (1 reviews) **Cons:** - Accounting Complexity (1 reviews) - Editing Difficulty (1 reviews) - Invoice Management (1 reviews) - Navigation Issues (1 reviews) ### What Do G2 Reviewers Say About Smartwebs? *AI-generated summary from verified user reviews* **Pros:** - Users find Smartwebs to be **intuitive and easy to use** , streamlining Architectural processes and enhancing workflow efficiency. - Users value how Smartwebs provides **time-saving features** that streamline processes and enhance efficiency for all users. - Users find Smartwebs easy to learn, with a **light learning curve** that suits all technical skill levels. - Users value the **organization and clarity** Smartwebs provides, improving their workflow and keeping tasks on track. - Users value the **search functionality** of Smartwebs, enhancing organization and streamlining processes for better efficiency. **Cons:** - Users find the **accounting complexity** in Smartwebs challenging, often struggling with invoice tracking and homeowner statements. - Users find **editing documents** in Smartwebs to be inconsistent, complicating organization and overall management. - Users find the **invoice management process to be complicated** , requiring more effort and clicks than necessary for simple tasks. - Users report **navigation issues** with Smartwebs, finding invoice tracking and document management overly complicated and unintuitive. #### What Are Recent G2 Reviews of Smartwebs? **"[Veronica Navarro, Executive Administrative Assistant](https://www.g2.com/survey_responses/smartwebs-review-12433908)"** **Rating:** 4.0/5.0 stars *— veronica n.* [Read full review](https://www.g2.com/survey_responses/smartwebs-review-12433908) --- **"[Superb Violations Module That Streamlines Covenant Enforcement](https://www.g2.com/survey_responses/smartwebs-review-12433747)"** **Rating:** 4.0/5.0 stars *— Hilary B.* [Read full review](https://www.g2.com/survey_responses/smartwebs-review-12433747) --- ### 15. [Flamingo Resident Engagement Platform](https://www.g2.com/products/flamingo-resident-engagement-platform/reviews) ​From Greystar to AIMCO to ZRS, ​​Flamingo's All-In-One Platform is used in 400,000+ units to centralize resident engagement & consolidate tools​.​ For residents, Flamingo's Resident Engagement App means one app for everything they need - rent, maintenance, event RSVPs, rewards, access control, amenities, eBulletin, on-demand fitness, etc. ​ For staff, Flamingo means one platform to book events, survey residents, automate move-ins, monitor reputation, request reviews, communicate with residents, verify renter's insurance, etc. Flamingo also integrates with dozens of tools including Yardi, RealPage, & Entrata. ​ **Average Rating:** 4.8/5.0 **Total Reviews:** 49 **How Do G2 Users Rate Flamingo Resident Engagement Platform?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.2/10 (Category avg: 7.6/10) - **Member Profiles:** 8.2/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 7.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Flamingo Resident Engagement Platform?** - **Seller:** [Flamingo Resident Engagement Platform](https://www.g2.com/sellers/flamingo-resident-engagement-platform) - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @GoGetFlamingo (143 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/getflamingo/ (33 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Real Estate - **Company Size:** 67% Small-Business, 24% Mid-Market #### What Are Flamingo Resident Engagement Platform's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Resident Engagement (2 reviews) - Communication (1 reviews) - Customer Support (1 reviews) - Ease of Access (1 reviews) **Cons:** - Missing Features (2 reviews) - Editing Difficulty (1 reviews) ### What Do G2 Reviewers Say About Flamingo Resident Engagement Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive ease of use** of Flamingo, making navigation and task completion simple and frustration-free. - Users value the **intuitive interface and responsive support** of the Flamingo Resident Engagement Platform for enhancing resident experiences. - Users appreciate the **efficient communication** features of Flamingo, enjoying quick and easy interactions with residents. - Users value the **excellent customer support** of Flamingo, noting its promptness and helpfulness in resolving issues. - Users love the **ease of access** in Flamingo, with everything organized for a simplified resident experience. **Cons:** - Users note the **missing features** like event image formatting and the long-awaited newsletter functionality hinder their experience. - Users find the **editing difficulty** with image formatting to be a minor inconvenience within the platform. #### What Are Recent G2 Reviews of Flamingo Resident Engagement Platform? **"[Real-Time Engagement Insights in an Easy-to-Use Flamingo](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-12821856)"** **Rating:** 5.0/5.0 stars *— Imogene F.* [Read full review](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-12821856) --- **"[Intuitive Platform with Exceptional Support](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-11938431)"** **Rating:** 4.0/5.0 stars *— Marnee P.* [Read full review](https://www.g2.com/survey_responses/flamingo-resident-engagement-platform-review-11938431) --- #### What Are G2 Users Discussing About Flamingo Resident Engagement Platform? - [What is Flamingo Resident Engagement Platform used for?](https://www.g2.com/discussions/what-is-flamingo-resident-engagement-platform-used-for) ### 16. [Condo Manager](https://www.g2.com/products/condo-manager/reviews) Condo Manager is a HOA and condo management software for property managers and self managed associations by people in the industry. **Average Rating:** 4.0/5.0 **Total Reviews:** 11 **How Do G2 Users Rate Condo Manager?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 7.8/10 (Category avg: 7.6/10) - **Member Profiles:** 8.3/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 9.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Condo Manager?** - **Seller:** [Consultants Ingenium](https://www.g2.com/sellers/consultants-ingenium) - **Year Founded:** 1990 - **HQ Location:** Drummondville, QC - **Twitter:** @hoasoftware (5,566 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/condo-manager/ (13 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 64% Small-Business, 36% Mid-Market #### What Are Condo Manager's Pros and Cons? **Pros:** - Communication (2 reviews) - Communication Management (1 reviews) - Efficiency (1 reviews) - Maintenance Management (1 reviews) - Mass Communication (1 reviews) **Cons:** - Limited Customization (2 reviews) - Limited Features (1 reviews) ### What Do G2 Reviewers Say About Condo Manager? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effective communication** capabilities of Condo Manager, enhancing collaboration and task management within the association. - Users praise the **smooth communication management** in Condo Manager, enhancing collaboration across various teams effectively. - Users value the **efficiency** of Condo Manager, streamlining tasks like communication and maintenance management. - Users find Condo Manager's **maintenance management** incredibly efficient, streamlining tasks like resident communication and repair requests. - Users value the **seamless communication** in Condo Manager, enhancing collaboration and promoting efficient workflows across teams. **Cons:** - Users face **limited customization** options in Condo Manager, making it difficult to generate tailored reports and workflows. - Users find the **limited functionality** of Condo Manager restricts adjustments in workflows, impacting their overall experience. #### What Are Recent G2 Reviews of Condo Manager? **"[All-in-One Condo Manager That Streamlines Accounting, Maintenance, and Communication](https://www.g2.com/survey_responses/condo-manager-review-12897214)"** **Rating:** 4.0/5.0 stars *— Waqas F.* [Read full review](https://www.g2.com/survey_responses/condo-manager-review-12897214) --- **"[Modern Solution for Better Condo Living](https://www.g2.com/survey_responses/condo-manager-review-12705355)"** **Rating:** 5.0/5.0 stars *— Sarah S.* [Read full review](https://www.g2.com/survey_responses/condo-manager-review-12705355) --- #### What Are G2 Users Discussing About Condo Manager? - [How do you tell if a condo is well managed?](https://www.g2.com/discussions/how-do-you-tell-if-a-condo-is-well-managed) - [What makes a good condo property manager?](https://www.g2.com/discussions/what-makes-a-good-condo-property-manager) - [What does a condo manager do?](https://www.g2.com/discussions/what-does-a-condo-manager-do) ### 17. [eUnify](https://www.g2.com/products/eunify/reviews) eUnify is the premier all-in-one software solution for community managers who want to flourish! Intentionally built to boost efficiency and improve performance, eUnify's ecosystem provides both front- and back-end solutions. eUnify is a fully-customizable platform, with both core functionalities and user-specified features. Its core functionalities - complete accounting, board member and homeowner portals, and management solutions - are complemented by in-suite elections, payments, and fulfillment platforms. eUnify is truly dedicated to helping your association thrive! **Average Rating:** 4.7/5.0 **Total Reviews:** 7 **How Do G2 Users Rate eUnify?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 8.1/10 (Category avg: 7.6/10) - **Member Profiles:** 8.1/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 7.9/10 (Category avg: 8.4/10) **Who Is the Company Behind eUnify?** - **Seller:** [eUnify](https://www.g2.com/sellers/eunify) - **Year Founded:** 2002 - **HQ Location:** Gilbert, US - **Twitter:** @e_Unify (1,399 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/eunify/?originalSubdomain=tr (26 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 86% Small-Business, 14% Mid-Market #### What Are eUnify's Pros and Cons? **Pros:** - Centralized Management (1 reviews) - Ease of Learning (1 reviews) - Navigation Ease (1 reviews) - User-Friendly (1 reviews) **Cons:** - Poor Customer Support (1 reviews) - Software Bugs (1 reviews) ### What Do G2 Reviewers Say About eUnify? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **centralized management** of eUnify, enhancing user experience through optimized interface and accessibility. - Users appreciate the **user-friendly interface** of eUnify, making it easy for anyone to navigate and learn. - Users appreciate the **optimized user interface** of eUnify, making navigation easy and intuitive for everyone. - Users praise the **user-friendly interface** of eUnify, making it easy for everyone to navigate and utilize effectively. **Cons:** - Users report **poor customer support** , making it challenging to resolve issues effectively. - Users note that while there are few **software bugs** , they are promptly resolved by customer support. #### What Are Recent G2 Reviews of eUnify? **"[Eunify - One of best integration for Payment & Accounting](https://www.g2.com/survey_responses/eunify-review-11133592)"** **Rating:** 4.0/5.0 stars *— Deepsagar N.* [Read full review](https://www.g2.com/survey_responses/eunify-review-11133592) --- **"[Simple Helpful Platform for Daily Work Management le, Reliable, and Helpful for Task Management](https://www.g2.com/survey_responses/eunify-review-12813922)"** **Rating:** 4.0/5.0 stars *— Shambhu Kumar S.* [Read full review](https://www.g2.com/survey_responses/eunify-review-12813922) --- ### 18. [Shiftsuite](https://www.g2.com/products/shiftsuite/reviews) The World’s Best Condominium & Strata Software Ecosystem. Centrally manage your entire portfolio: all your managers, administrators, board members and owners collaborate on our single platform. An intuitive and comprehensive bundle of Shiftsuite Applications that includes: Accounting, Property Management, and Community Websites. This bundle provides every staff member with tools to manage better and every property a community website. We are actively working on this bundle, but you can look forward to a powerful combination of Shiftsuite Applications that provide solutions for Online Proxies, Electronic Voting, and community polling. Successful management companies do not operate the same way they used to years ago. Your residents and staff demand powerful digital technology; that’s where we come in. **Average Rating:** 4.8/5.0 **Total Reviews:** 13 **How Do G2 Users Rate Shiftsuite?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 5.6/10 (Category avg: 7.6/10) - **Member Profiles:** 6.3/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 8.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Shiftsuite?** - **Seller:** [Shift Next Level Innovations Inc.](https://www.g2.com/sellers/shift-next-level-innovations-inc) - **Year Founded:** 2002 - **HQ Location:** Toronto, Ontario - **LinkedIn® Page:** https://www.linkedin.com/company/shiftsuite/ (10 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Accounting - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Shiftsuite? **"[Condo Management Made Easy](https://www.g2.com/survey_responses/shiftsuite-review-9534099)"** **Rating:** 5.0/5.0 stars *— Patrick K.* [Read full review](https://www.g2.com/survey_responses/shiftsuite-review-9534099) --- **"[Worry free property management solution](https://www.g2.com/survey_responses/shiftsuite-review-9537560)"** **Rating:** 5.0/5.0 stars *— Tracey G.* [Read full review](https://www.g2.com/survey_responses/shiftsuite-review-9537560) --- ### 19. [ADDA ERP](https://www.g2.com/products/adda-erp/reviews) ADDA ERP is a comprehensive, end-to-end society, apartment, and villa management software designed to simplify and strengthen residential community operations. Trusted by 25,000+ societies, ADDA ERP acts as the digital backbone of modern communities by bringing accounting, operations, security, and communication into one integrated platform. At its core, ADDA ERP focuses on building strong financial processes, including automated maintenance billing, invoicing, expense management, bank reconciliation, and real-time financial reporting, ensuring complete transparency and audit readiness. When a community’s finances are structured and robust, governance becomes smoother and more predictable. Beyond accounting, ADDA ERP streamlines day-to-day operations such as managing owner and tenant data, handling resident complaints through a structured helpdesk, tracking visitors and staff entries at the gate, booking facilities and amenities, managing assets and inventory, overseeing vendor contracts and AMCs, and securely storing important community documents. Residents benefit from the ADDA Community SuperApp, where they can pay dues, raise requests, approve visitors, book amenities, and stay updated with announcements, all in a secure, ad-free environment. One of ADDA ERP’s key differentiators is automation. Repetitive manual tasks like billing cycles, defaulter reminders, ticket routing, and vendor tracking are automated, freeing up Management Committee members and Community Managers to focus on strategic improvements rather than daily firefighting. By integrating finance, facility management, security, and communication into a single, purpose-built system, ADDA ERP enables communities to operate more efficiently, transparently, and professionally than ever before. **Average Rating:** 4.7/5.0 **Total Reviews:** 3 **How Do G2 Users Rate ADDA ERP?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) **Who Is the Company Behind ADDA ERP?** - **Seller:** [3five8 Technologies](https://www.g2.com/sellers/3five8-technologies) - **HQ Location:** Bangalore, IN - **Twitter:** @ADDASoftware (1,963 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3five8-technologies-private-limited (10 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Recent G2 Reviews of ADDA ERP? **"[ADDA is a well customized Product where training on Accounting is much easier during Deployment and ](https://www.g2.com/survey_responses/adda-erp-review-2289760)"** **Rating:** 5.0/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/adda-erp-review-2289760) --- **"[Good experience using Adda](https://www.g2.com/survey_responses/adda-erp-review-3925735)"** **Rating:** 4.0/5.0 stars *— Srini N.* [Read full review](https://www.g2.com/survey_responses/adda-erp-review-3925735) --- ### 20. [AssociationVoice](https://www.g2.com/products/associationvoice/reviews) AssociationVoice is a community association manager solution for single community assocations and large management companies with many communities. **Average Rating:** 3.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate AssociationVoice?** - **Has the product been a good partner in doing business?:** 4.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 6.7/10 (Category avg: 7.6/10) - **Member Profiles:** 6.7/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 6.7/10 (Category avg: 8.4/10) **Who Is the Company Behind AssociationVoice?** - **Seller:** [AssociationVoice](https://www.g2.com/sellers/associationvoice) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Mid-Market #### What Are Recent G2 Reviews of AssociationVoice? **"[Good Platform](https://www.g2.com/survey_responses/associationvoice-review-496773)"** **Rating:** 4.0/5.0 stars *— Margaret N.* [Read full review](https://www.g2.com/survey_responses/associationvoice-review-496773) --- #### What Are G2 Users Discussing About AssociationVoice? - [What is AssociationVoice used for?](https://www.g2.com/discussions/what-is-associationvoice-used-for) ### 21. [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews) Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Unleash your data. Uncover insights. Unlimit your potential. **Average Rating:** 4.1/5.0 **Total Reviews:** 181 **How Do G2 Users Rate MRI Property Management?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 0.0/10 (Category avg: 7.6/10) - **Member Profiles:** 0.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 0.0/10 (Category avg: 8.4/10) **Who Is the Company Behind MRI Property Management?** - **Seller:** [MRI Software](https://www.g2.com/sellers/mri-software) - **Company Website:** https://www.mrisoftware.com/ - **Year Founded:** 1971 - **HQ Location:** Solon, OH - **Twitter:** @mrisoftware (2,773 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/751259/ (4,450 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Controller, Property Administrator - **Top Industries:** Real Estate, Commercial Real Estate - **Company Size:** 41% Small-Business, 39% Mid-Market #### What Are MRI Property Management's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - Property Management (30 reviews) - Reporting Features (24 reviews) - Customer Support (23 reviews) - Efficiency (22 reviews) **Cons:** - Missing Features (16 reviews) - Poor Reporting (14 reviews) - Poor Usability (14 reviews) - Reporting Issues (12 reviews) - Inadequate Reporting (10 reviews) ### What Do G2 Reviewers Say About MRI Property Management? *AI-generated summary from verified user reviews* **Pros:** - Users find MRI Property Management to be **easy to use** , appreciating its user-friendly interface and versatile reporting options. - Users appreciate the **centralized tracking of commercial real estate** offered by MRI Property Management, enhancing efficiency and organization. - Users value the **powerful reporting features** of MRI Property Management, enhancing data organization and trend analysis. - Users commend the **excellent customer support** and reliable technology of MRI Property Management, enhancing their overall experience. - Users appreciate the **efficiency** of MRI Property Management, enjoying quick processes and streamlined access to essential features. **Cons:** - Users express frustration over **missing features** , including invoice attachment and property statement limitations, complicating management tasks. - Users struggle with **poor reporting** , citing difficulties in creating reports and lacking documentation for effective use. - Users find the **poor usability** of MRI Property Management complicates functionality and hinders efficient report creation and management. - Users find **reporting issues** significant, citing difficulties in generating necessary reports without extensive training. - Users find the **inadequate reporting** capabilities frustrating, complicating tasks like user setup and report retrieval. #### What Are Recent G2 Reviews of MRI Property Management? **"[Adaptable and Highly Customisable for a Variety of Setups](https://www.g2.com/survey_responses/mri-property-management-review-13035646)"** **Rating:** 4.0/5.0 stars *— Alex N.* [Read full review](https://www.g2.com/survey_responses/mri-property-management-review-13035646) --- **"[MRI Property Management Review](https://www.g2.com/survey_responses/mri-property-management-review-11397297)"** **Rating:** 4.5/5.0 stars *— Verified User in Real Estate* [Read full review](https://www.g2.com/survey_responses/mri-property-management-review-11397297) --- #### What Are G2 Users Discussing About MRI Property Management? - [What is MDA property management System?](https://www.g2.com/discussions/what-is-mda-property-management-system) - [How many customers does MRI software have?](https://www.g2.com/discussions/how-many-customers-does-mri-software-have) - [What does property management software do?](https://www.g2.com/discussions/what-does-property-management-software-do) - [What is MRI used for in property management?](https://www.g2.com/discussions/what-is-mri-used-for-in-property-management) - 1 comment ### 22. [Village Management Software](https://www.g2.com/products/village-management-software/reviews) VMS is not just a single program, but a suite of management tools including everything from accounting, compliance, collections, and delinquency control, to interactive web modules allowing residents, property managers, board members and vendors to interact and communicate in real time. **Average Rating:** 3.0/5.0 **Total Reviews:** 3 **How Do G2 Users Rate Village Management Software?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 2.5/10 (Category avg: 7.6/10) - **Member Profiles:** 6.7/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 4.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Village Management Software?** - **Seller:** [Village Management Software](https://www.g2.com/sellers/village-management-software) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 67% Small-Business, 33% Mid-Market #### What Are Village Management Software's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Navigation (2 reviews) - Navigation Ease (2 reviews) - Accessibility (1 reviews) - Customization (1 reviews) **Cons:** - Limited Features (1 reviews) - Manual Processes (1 reviews) - Missing Features (1 reviews) - Poor Reporting (1 reviews) - Reporting Issues (1 reviews) ### What Do G2 Reviewers Say About Village Management Software? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Village Management Software enhances navigation and accessibility throughout the system. - Users appreciate the **easy navigation** of Village Management Software, finding it user-friendly and accessible from anywhere. - Users highlight the **navigation ease** of Village Management Software, finding it user-friendly and highly accessible. - Users value the **accessibility** of Village Management Software, finding it easy to navigate from any location. - Users appreciate the **customization capabilities** of Village Management Software, allowing tailored solutions to meet their needs. **Cons:** - Users find the **limited features** of Village Management Software lead to inefficient processes and excessive manual work. - Users find the **excessive manual processes** cumbersome, hindering efficiency and complicating the system's functionality. - Users find the **missing features** in Village Management Software lead to excessive manual work and inefficiencies. - Users face **poor reporting** that requires excessive manual work and lacks efficient automation, complicating their overall experience. - Users face **inefficient reporting issues** due to excessive manual work and lack of effective automation in the software. ### 23. [C3](https://www.g2.com/products/c3/reviews) C3 is a customizable, cloud-based solution designed to streamline, standardize, and automate the daily requirements of communities. **Average Rating:** 4.5/5.0 **Total Reviews:** 3 **How Do G2 Users Rate C3?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 9.2/10 (Category avg: 7.6/10) - **Member Profiles:** 10.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 6.7/10 (Category avg: 8.4/10) **Who Is the Company Behind C3?** - **Seller:** [Advanced Technology Group](https://www.g2.com/sellers/advanced-technology-group) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 33% Enterprise, 33% Mid-Market #### What Are Recent G2 Reviews of C3? **"[It was a wonderful experience and made me a better startup ceo.](https://www.g2.com/survey_responses/c3-review-4811664)"** **Rating:** 5.0/5.0 stars *— Othman A.* [Read full review](https://www.g2.com/survey_responses/c3-review-4811664) --- **"[Great software for community associations ](https://www.g2.com/survey_responses/c3-review-1609487)"** **Rating:** 5.0/5.0 stars *— Rita Khan M.* [Read full review](https://www.g2.com/survey_responses/c3-review-1609487) --- #### What Are G2 Users Discussing About C3? - [What are C3 AI products?](https://www.g2.com/discussions/what-are-c3-ai-products) - [What is C3 AI used for?](https://www.g2.com/discussions/what-is-c3-ai-used-for) - [What is C3 software?](https://www.g2.com/discussions/what-is-c3-software) ### 24. [Caliber Portal](https://www.g2.com/products/caliber-portal/reviews) Caliber Portal is a management company portal product that enables homeowners and board members to access information in Caliber in REAL time. **Average Rating:** 2.3/5.0 **Total Reviews:** 2 **How Do G2 Users Rate Caliber Portal?** - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.9/10) - **Digital Bulletin Board:** 5.0/10 (Category avg: 7.6/10) - **Member Profiles:** 5.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 5.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Caliber Portal?** - **Seller:** [Caliber Software](https://www.g2.com/sellers/caliber-software-7b34bc71-b742-47fd-930e-d6a9c5c6a739) - **Year Founded:** 2000 - **HQ Location:** Mesa, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Mid-Market, 50% Small-Business #### What Are Recent G2 Reviews of Caliber Portal? **"[Good Program For HOAs](https://www.g2.com/survey_responses/caliber-portal-review-1125483)"** **Rating:** 4.5/5.0 stars *— Stephanea L.* [Read full review](https://www.g2.com/survey_responses/caliber-portal-review-1125483) --- #### What Are G2 Users Discussing About Caliber Portal? - [What is Caliber Portal used for?](https://www.g2.com/discussions/what-is-caliber-portal-used-for) ### 25. [HOA Hub](https://www.g2.com/products/hoa-hub/reviews) HOA Hub is HOA management software your whole community will actually use. As the world's first HOA Relationship Management platform, HOA Hub is purpose-built for self-managed HOAs. It organizes your board's work and brings your entire community together in one place. Volunteers spend less time managing and residents stay connected and informed. Started by a frustrated board member who wanted to help frustrated residents and board members, it is designed to easily answer resident and board member questions about governing documents, simplify the billing process, provide timely updates as to the status of resident requests, and organize community events better. It's the one platform where your board stays organized and your residents feel connected. Most HOA software focuses on the board. HOA Hub is built around HOA Relationship Management (HRM): the idea that every feature should serve both the board and the residents. A well-run community is one where everyone is connected, informed, and engaged. This HRM philosophy is what drives every feature - violation tracking, online billing, document storage with integrated AI chat, events calendar, a directory, tickets with custom forms, and emails broadcasts to your community - it's designed to improve HOA processes, communication, and reduce management and resident headaches. Ease of use is a priority throughout the software. It was designed to help you get the most use of everything the platform has to offer. HOA Hub is designed for self-managed HOAs: communities where volunteers run the board and every dollar matters such as single family homes, condos, and townhomes. If your community is self-managed, HOA Hub was built for you. Many HOA tools are board-only. HOA Hub is built for the entire community: residents can view events, search documents with AI, submit requests, and stay informed about what's happening in their neighborhood. That's what drives adoption and makes the investment worthwhile. We offer a guided setup to get you and your community up and running at your pace. **Average Rating:** 4.8/5.0 **Total Reviews:** 2 **How Do G2 Users Rate HOA Hub?** - **Member Profiles:** 10.0/10 (Category avg: 8.1/10) - **Property Management Tools - Community Association Management:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind HOA Hub?** - **Seller:** [HOA Hub](https://www.g2.com/sellers/hoa-hub) - **Year Founded:** 2023 - **HQ Location:** Minneapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/hoa-hub/ (1 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of HOA Hub? **"[HOA Hub Billing Is a Lifesaver—Fast, Intuitive, and Great Value](https://www.g2.com/survey_responses/hoa-hub-review-12622469)"** **Rating:** 4.5/5.0 stars *— Verified User in Civic & Social Organization* [Read full review](https://www.g2.com/survey_responses/hoa-hub-review-12622469) --- **"[HOA Hub Brings Our Processes Together with Fast, AI-Assisted Search](https://www.g2.com/survey_responses/hoa-hub-review-12647187)"** **Rating:** 5.0/5.0 stars *— Cameron L.* [Read full review](https://www.g2.com/survey_responses/hoa-hub-review-12647187) --- ## What Is Community Association Management Software? [Real Estate Software](https://www.g2.com/categories/real-estate) ## What Software Categories Are Similar to Community Association Management Software? - [Property Management Software](https://www.g2.com/categories/property-management) - [Lease Administration Software](https://www.g2.com/categories/lease-administration) - [Rental Payment Software](https://www.g2.com/categories/rental-payment) --- ## How Do You Choose the Right Community Association Management Software? ### What You Should Know About Community Association Management Software ### What is Community Association Management Software? Community association management software helps condominium, apartment, and residential community managers automate administrative tasks, address any tenant or building issues, and focus on fostering authentic relationships with and between residents. The software also enables property managers to communicate more effectively with board members. With community association management software, property and association managers can reduce the time and resources spent on everyday administrative and operational tasks so that they can focus on crafting and maintaining an ideal living community space. Community association management software is distinct from [association management software](https://www.g2crowd.com/categories/association-management), as the latter simplifies and streamlines the management of clubs, leagues, and other membership-based associations. Key Benefits of Community Association Management Software - Streamlines, automates, and simplifies operational, administrative, and management workflows and functions - Consolidates all resident and property information into a centralized database - Provides residents and homeowners with an easy-to-use portal - Facilitates effective management of units, buildings, and properties ### Why Use Community Association Management Software? Community association managers grapple with a distinct set of challenges. Those challenges range from the management of properties and communication with both residents and board members to community and property maintenance and effective accounting management. The managers and board members must also address issues that crop up, like noncompliance, lease and architectural applications, and community security. With community association management software, association and property managers can create significant efficiencies in their workflows, reduce costs across the board, and improve the lives of their residents. Community association management software also makes it possible to provide modern community features to residents. Everything else in the world has incorporated technological advancements, turning to mobile devices and other means of convenience—so should living communities, if only to get a leg up on their competition. ### What are the Different Kinds of Community Association Management Software? Not all living communities are equal, so community association management software should not be created equally. A condo or a co-op has different needs than an HOA (homeowners association), and managers are looking at different feature sets when comparing products. Superficially, the solutions may satisfy the same needs, but a community association management software tailored for condominiums or apartments must deal with the fact that not all tenants will own their units, unlike residents who are part of an HOA. **Homeowners Association (HOA) —** Planned housing developments that are made up of single-family homes generally have an HOA in place. The homeowner of a single home owns the building, the land underneath the building, and the land around the building (e.g., a front or backyard). Multiple homeowners create a board of directors that has the responsibility of maintaining the community and determining any community fees and regulations. HOA software, then, goes beyond the all-in-one community management functionalities that are found in any community association management software. With HOA-tailored community association management software, the features that are most desired are a robust tenant contact database, a built-in financial management system, business intelligence and reporting, and regulation transparency. **Apartments and Condominiums —** Residents who reside in an apartment or condo do not need to own their unit and generally can turn to property managers to step in to fix any maintenance issues. Those who own units within the apartment or condo become members of the building association, and must adhere to community rules and regulations. Condo and apartment building managers are drawn towards community association management software that can help property managers provide concierge services, manage the amenities of the apartment or condo, and optimize tasks like processing visitors and tracking packages. **Co-Op Buildings —** No one who resides in a cooperative (co-op) building owns their unit. Owners of a co-op receive proprietary rights to occupy a specific unit with specific dimensions in the building. The co-op is run by a board of directors that manages the overall co-op, its amenities, and any occupancy agreements that all co-op tenants must abide by. One of the most desired features of co-op-tailored community association management software is a field service management feature, which helps the board hire and manage outside vendors to complete repair and other maintenance work. Significantly comprehensive tenant screening is also a necessary feature for co-ops, because co-op boards thoroughly vet potential new members, even more so than HOAs and condominiums. ### Community Association Management Software Features The features of community association management can run the gamut, including monitoring and tracking community violations, providing access to critical association information to the community board, and managing the outsourcing of maintenance services. Based on the type of living community you and the relevant board manages, they might not all be necessary. The following are standard features that can be found across the board in any version of community association management software: **Communication System —** Communication with homeowners and residents can range from newsletters, building updates, notifications about community violations, to community discussion boards. All community association management solutions provide some sort of resident portal, board, or digital marketing integration. The granularity of the specific communication offerings and functionality depends on the vendor. **Maintenance Requests —** Community boards exist to ensure that the living experiences of the residents are superb and consistent. A web portal or system to field, manage, and track maintenance service requests is necessary and will be used often. Keep an eye out for software that can coordinate the schedules and activities of any outsourced maintenance personnel, should you need it. **Financial Management —** Billing, invoicing, and accounting functionality helps community associations reduce gaps, streamline workflows, and keep better track of business operations. Some community association management solutions simply offer integrations or partnerships with accounting services instead of providing built-in accounting functionalities. **Payment Technology —** On the resident-facing side of financial management is rental payment technology and systems. At this point, it’s more unconventional for residents to physically drop off a rent check every month. Digital banking practices have made it almost expected for residents to be able to pay rent and utilities online. Beyond the convenience and security that rental payment systems provide to residents, built-in payment technology can also ensure that property managers and owners are paid faster and on time. **Security —** Security within an apartment building, condo, co-op, or development is crucial. Residents will not continue to live in a community that doesn’t offer at least a bare minimum of security. Many community association management solutions provide visitor tracking functionality, which helps property and community managers keep track of their residents, the guests of their residents, and even the status of recurring services like package delivery. ### Trends Related to Community Association Management Software Community association management software, specifically, has gone from a luxury tool to a must-have solution. Overall real estate trends impact community association management software, and features like resident portals must take cues from user experience wants and pain points to continue to get used. **Living Community Demographics —** The demographics of those who live in apartments, condos, and co-ops are not homogeneous. Community managers and members should be prepared to deal with and service any kind of demographic, whether that’s a mishmash of millennials and baby boomers or not. Software that can set up and maintain automated or entirely digital processes—from rental payments to maintenance request portals to e-newsletters—will be much more desirable. **Social Media vs. Legal Issues —** Social media channels are being used more and more by property managers to market and advertise to both potential and existing residents. Social media engagement helps managers engage with their residents, but there isn’t a realistic way for community board members to regulate activities conducted on social media. Handbooks can work, but board directors must create and implement policies in scenarios when board members accidentally cause legal issues to arise. ### Potential Issues with Community Association Management Software The biggest hurdle when it comes to deploying and implementing a community association management software is whether to invest in a potentially bloated solution when something like QuickBooks suffices. While arguments abound about what automation can do to create efficiency, promote transparency, and optimize resident relationships, software developers and marketers need to be able to outweigh the benefits versus the drawbacks. ### Software and Services Related to Community Association Management Software **Property Management —** Property management software automates the operational, financial, and leasing responsibilities of property managers. Property management software is built to facilitate more efficient real estate business operations by simplifying and streamlining tasks like lease administration, facility management, accounting, and tenant/landlord communication. Living communities are made up of properties and even HOAs can benefit from streamlined front-office activities. **Facility Management —** Facility management software is used by building managers to manage and maintain physical properties. Optimizing the requests for building and unit maintenance and the easy scheduling and management of personnel and resources are the two biggest benefits of facility management software. Residents and managers of apartments, condos, and co-ops benefit from community association management software that provides built-in features or easy integrations with facility management tools. **Rental Payment —** With rental payment software, both property managers and tenants can look forward to simplified, automated rent collection. Bills and invoices are automatically created and dispersed, payments can be collected and processed online, and even partnerships with banks are made much easier.