--- title: MRI Property Management Reviews meta_title: 'MRI Property Management Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 184 reviews by the users' company size, role or industry to find out how MRI Property Management works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 184 scale: '5' date_modified: '2026-07-14' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # MRI Property Management Reviews **Vendor:** MRI Software **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 4.1/5.0 **Total Reviews:** 184 ## About MRI Property Management Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Unleash your data. Uncover insights. Unlimit your potential. ## MRI Property Management Pros & Cons **What users like:** - Users find MRI Property Management **easy to use** , appreciating its user-friendly interface and versatile reporting options. (42 reviews) - Users appreciate the **centralized tracking** of MRI Property Management, streamlining rent, leases, and tenant information seamlessly. (30 reviews) - Users value the **powerful reporting features** of MRI Property Management, enabling insightful data analysis and trend recognition. (24 reviews) - Users praise the **excellent customer support** of MRI Property Management, appreciating timely responses and thorough assistance. (23 reviews) - Users value the **efficiency** of MRI Property Management, enjoying its simplicity and quick processes that enhance productivity. (22 reviews) - Users love the **sophisticated reporting tools** in MRI Property Management, making daily operations and audits remarkably efficient. (22 reviews) - Users value the **customization capabilities** of MRI Property Management, enabling tailored solutions for specific business needs. (16 reviews) - All-in-one Solution (14 reviews) - Features (12 reviews) - Organization (11 reviews) **What users dislike:** - Users express concern over **missing features** in MRI, criticizing inefficiencies and lack of essential functionalities compared to previous systems. (16 reviews) - Users struggle with **poor reporting** capabilities, finding it challenging to generate or edit necessary documents efficiently. (14 reviews) - Users find **poor usability** in MRI Property Management, highlighting outdated tools and a confusing tenant ledger format. (14 reviews) - Users find **reporting cumbersome** , often needing extensive training and facing challenges in generating exact reports efficiently. (12 reviews) - Users find the **reporting inadequate** , leading to frustrations with setup delays and username discrepancies. (10 reviews) - Users find the **poor customer support** frustrating, often experiencing delays and lack of thorough assistance in resolving issues. (10 reviews) - Users find the **system complex** , requiring extensive customizations and limiting functionality for reporting and usability. (10 reviews) - Learning Difficulty (9 reviews) - Users note a steep **learning curve** with MRI Property Management, citing difficulties in navigating its outdated system. (8 reviews) - Not User-Friendly (8 reviews) ## MRI Property Management Reviews ### 1. Easy Navigation After Training, but Takes Time to Adjust Having Used Other Systems in Previous Roles **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about MRI Property Management?** After initial training it's easy to navigate and move between modules to get to the correct data or detail. **What do you dislike about MRI Property Management?** I'm used to using Sage as a finance system and while there are similarities, there are also some differences that take time to get the hang of. **What problems is MRI Property Management solving and how is that benefiting you?** They are actively exploring with us alternative modules, add-ons and solutions to help us improve on what we currently have including additional training on building reports. **Official Response from Karen Waite:** > Thank you for your review, we appreciate your feedback. It is great to hear that you are finding our property management software easy to navigate and effective for accessing the data you need. We understand that transitioning from a different system can often take a little time to adjust but we are here to support you every step of the way. If you have any specific areas where you are facing challenges or if you need further assistance in getting accustomed to the differences, please feel free to reach out to our support team. We can provide additional training or guidance to help you make the most of the system. ### 2. All Good So Far—Easy to Use with Helpful Chat Support **Rating:** 4.5/5.0 stars **Reviewed by:** Payal A. | DIRECTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about MRI Property Management?** ALL GUD SO FAR, EASY TO FAR, I LKIE MOST EAST TO CAHT IF ANY PROBLEM COMING. **What do you dislike about MRI Property Management?** All good so far. I don’t feel like I have any complaints. **What problems is MRI Property Management solving and how is that benefiting you?** Adding property, adding invoices. **Official Response from Karen Waite:** > Thank you for your feedback Payal. We are delighted to hear that you are finding our property management software intuitive and easy to use, and that our support team has been helpful whenever you need assistance. It's great to know that the platform is supporting your day-to-day tasks, including property and invoice management. We appreciate your review and look forward to continuing to support your success. ### 3. Versatile and Highly Customizable to Fit Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Shyleigh Q. | Senior Tenancy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about MRI Property Management?** Love how versatile the system is. How editable it is to your needs. **What do you dislike about MRI Property Management?** Initial set up to get it exactly fitting your needs is longwinded. **What problems is MRI Property Management solving and how is that benefiting you?** Easy to pull reports! **Official Response from Karen Waite:** > Thank you for your feedback Shyleigh. We are very pleased to hear that you value the system’s versatility and ease of reporting. We appreciate your comments on the initial setup and will share this with the team as we work to improve the onboarding experience. If you need any support, please feel free to get in touch. ### 4. All solutions under one roof **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2024 **What do you like best about MRI Property Management?** MRI offer a complete PM solution, with all software meeting the needs of both the property manager and the administration teams. **What do you dislike about MRI Property Management?** Despite being hosted by MRI there is still the need for updates during office hours (unless you want to pay for an OOH service!) **What problems is MRI Property Management solving and how is that benefiting you?** Providing flexible and comprehensive platforms for all our service offerings. **Official Response from Karen Waite:** > Thank you so much for your stellar review, we are delighted to hear that our flexible and comprehensive property management platform is providing you with the right tools to meet the needs of each team across the business. We would welcome the opportunity to discuss your concerns further regarding the hosted solution and would encourage you to get in touch with your account manager to review this. ### 5. Valuable Extra Functionality Beyond the Core Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about MRI Property Management?** I like the additional functionality that comes alongside the main product. **What do you dislike about MRI Property Management?** Being able to identify the differences between the GL and PM **What problems is MRI Property Management solving and how is that benefiting you?** Helping solve the management of the our client portfolios ### 6. User-Friendly with Essential Features, But Needs Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Nacole A. **Reviewed Date:** December 16, 2025 **What do you like best about MRI Property Management?** I find MRI Property Management very user-friendly. I use the Vendor Maintenance feature, which allows me to manage vendor history and reports effectively. **What do you dislike about MRI Property Management?** I wish I could retrieve batch reports after they have been posted. I wish I had the capability to edit invoices after they have been entered. **What problems is MRI Property Management solving and how is that benefiting you?** I use MRI Property Management for accounting tasks like AP and AR. It helps with tracking and reporting. I value the Vendor Maintenance feature, which allows me to manage vendor history and reports. ### 7. The de facto solution for Property Management companies. **Rating:** 4.0/5.0 stars **Reviewed by:** Ruben v. | Data Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about MRI Property Management?** MRI really is focused on the property management arena and based on this, is really catered towards that use case and decreases the friction to achieve effective property management. The PMX ERP solution is really unmatched in the industry, because it would take extensive customization to reach these outcomes from other ERP solutions. There are many partners and other solutions by MRI which fit well and play well with the PMX solution. The Global Professional Services (GPS) team is also world-class, and it helps greatly that you can leverage in-house MRI expertise and not have to rely on expensive third-party support. We've been a rather unconventional client in terms of our requirements, but MRI has gone out of their way to accommodate us and cater their products to our use-cases. **What do you dislike about MRI Property Management?** Due to some legacy systems used, it is very difficult to customize (hopefully the X7 update will address this) and because it is an enterprise ERP solution, there are many third-party solutions that don't integrate out of the box and you have to always consider solutions in the MRI ecosystem to cover the functionality you need. **What problems is MRI Property Management solving and how is that benefiting you?** Assist us greatly with billing and collections to ensure effective revenue management across all our properties. They also are quite open in their data-driven approach, the PMX product doesn't feel like a black-box but the database schema and data model makes sense and is accessible and therefore it is easy to inspect the flow of transactions and logs in the system. ### 8. Easy Access to Property Information **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about MRI Property Management?** I can easily find information about a property. **What do you dislike about MRI Property Management?** I don’t use Property Management as my main ledger in MRI, so it’s hard for me to find anything to dislike as of yet. **What problems is MRI Property Management solving and how is that benefiting you?** It helps me confirm that the tenancy terms are accurate and match the bills I receive. **Official Response from Karen Waite:** > Thank you for sharing your positive experience with MRI Property Management! We're glad to hear that you find it easy to access property information and benefit from improved accuracy and verification. If you ever have any questions or need assistance, please feel free to reach out to our support team. ### 9. Easy to Use with Strong Reporting Functionality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about MRI Property Management?** I find Qube easy to use and like that reports can be made to organise data in numerous ways. **What do you dislike about MRI Property Management?** I think I struggle to use Qube to its full potential. **What problems is MRI Property Management solving and how is that benefiting you?** It helps cross departmental reporting, and encourages users who are unfamiliar with software to be able to input data easily. **Official Response from Karen Waite:** > Thank you so much for sharing your feedback. We are glad to hear that you find our property management software easy to use and appreciate its strong cross-departmental reporting functionality. To help you better utilise the system’s features we can offer additional training, support or guidance and will arrange for your account manager to follow up with you. ### 10. Comprehensive Features with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Jonathan J. **Reviewed Date:** December 18, 2025 **What do you like best about MRI Property Management?** I like the wide variety of features that MRI Property Management offers as they provide solutions for different scenarios. It helps me generate reports and keeps track of leases efficiently. **What do you dislike about MRI Property Management?** The tenant ledger format is confusing, and there is not a way currently to transfer balances upon renewals. This needs to be implemented. **What problems is MRI Property Management solving and how is that benefiting you?** I use MRI Property Management to manage leases and tenants, payables, receivables, and reporting. It helps generate reports and keeps track of leases. ### 11. Great Integration, but Too Many Clicks **Rating:** 4.0/5.0 stars **Reviewed by:** Sheila J. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2025 **What do you like best about MRI Property Management?** ability to handle different portfolios in one platform - residential, commercial, investment etc. **What do you dislike about MRI Property Management?** too many clicks - want to renew a lease, want to increase rent, want to see a document such as a lease or an invoice - count the clicks, more than 3 is too many (property, tenant, action) **What problems is MRI Property Management solving and how is that benefiting you?** implementing RentPayment which will handle credit reporting as required by the state and allow electronic payment of rent. ### 12. Great Accounting Features, But Support and Costs Could Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about MRI Property Management?** the shared chart of accounts the ability to alter journal entries during the month before closed, versus having to void and re-enter being able to drill into a transaction **What do you dislike about MRI Property Management?** the cost and need to continually pay more per lease The change from support previously being willing to log in and assist with issues versus now leaning more toward wanting to just email written directions **What problems is MRI Property Management solving and how is that benefiting you?** MRI works well for our commercial real estate entities ### 13. Not Using It Effectively Yet—Needs Better Guidance **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about MRI Property Management?** Holds the required information on tenants and properties. **What do you dislike about MRI Property Management?** Not as efficient as previous property management systems used in different businesses. **What problems is MRI Property Management solving and how is that benefiting you?** Awaiting updates on a request sent in December regarding adding a new description to be created on the unit note level – void property inspection. **Official Response from Karen Waite:** > Thank you for your review. We are pleased to hear that our software is supporting the management of your tenant and property information. We are sorry however, to learn that your experience has not been as efficient as expected and we appreciate you sharing this insight. Regarding your request submitted in December, please can you provide us with your account details or contact your account manager directly so that we can follow up on this matter promptly. We are committed to solving any issues you may have and would appreciate the opportunity to discuss your concerns in more detail. ### 14. Very comprehensive PM system **Rating:** 4.0/5.0 stars **Reviewed by:** Hele R. | Portfolio Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MRI Property Management?** The system can do a lot for you - calculate certain things and back bill etc, if you use it correctly. For our organisation specifically, all teams can work on one product, which is very beneficial for us. **What do you dislike about MRI Property Management?** Due to complexities in the system, the set-up is very intensive. If something is not correct it is quite difficult to determine what is incorrect, as there are numerous things that could affect it. Errors from the system is not always straight forward to understand WHAT is wrong. Support Team is not delivering as expected, majority of the time we have LONG delays and then 80% of the time core products are escalated to GPS team, resulting in additional costs from our side, to get a solution. **What problems is MRI Property Management solving and how is that benefiting you?** Visibility across all aspects of PM, giving us a holistic view of the properties we manage ### 15. Simple, User-Friendly, and Easy to Adopt **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about MRI Property Management?** the simplicity of the product and how user friendly it is **What do you dislike about MRI Property Management?** That there is not a lot of in built software's included in the subscription price unlike PME etc **What problems is MRI Property Management solving and how is that benefiting you?** Nothing that i can note at present **Official Response from Karen Waite:** > Thank you so much for taking the time to share your feedback. It’s great to hear that you have found MRI Property Management straightforward and easy to use, as creating a simple and intuitive user experience is a key focus for us. We also appreciate your thoughts on the subscription inclusions and have shared these comments with our product and sales teams for consideration as we continue improving the platform and expanding the value we offer our customers. ### 16. Faster Bank Statement Uploads That Boost Efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Amy I. | Finance manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about MRI Property Management?** I’m able to upload bank statements more quickly, which helps improve efficiency. **What do you dislike about MRI Property Management?** Some parts of the system needs tweaking but aware MRI are working on things currently **What problems is MRI Property Management solving and how is that benefiting you?** Changing the system for the RRA **Official Response from Karen Waite:** > Thank you for your review Amy. We are delighted to hear that you're experiencing improved efficiency with our bank statement uploads! We appreciate your feedback on areas that may need improvement and rest assured, our team is actively working on enhancements to provide our clients with an even better experience. In the meantime, please don’t hesitate to reach out if there is anything further we can assist you with. ### 17. Easy Navigation, Clear Search, and Effortless Excel Exports **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about MRI Property Management?** Easy to move through the Property's, Units and tenants. Clear search functions and easy to export into excel **What do you dislike about MRI Property Management?** Difficult to create reports or correspondence without full training. **What problems is MRI Property Management solving and how is that benefiting you?** The system allows me to send out blanket invoices saving me time raising them individually. **Official Response from Karen Waite:** > Thank you for your review. We are pleased to hear that the navigation, search and Excel export features are proving beneficial in streamlining tasks. We apologise for any difficulties you have experienced in creating reports or correspondence. We appreciate your comments and will share these with the relevant team as we continue to enhance support and usability in these areas. In the meantime, please feel free to reach out directly if you require assistance with report building. ### 18. Exceptional Support and Expertise **Rating:** 4.5/5.0 stars **Reviewed by:** Kalli V. | RAD Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about MRI Property Management?** They are always willing to assist and are very knowledgeable. **What do you dislike about MRI Property Management?** I can't think of anything off the top of my head. **What problems is MRI Property Management solving and how is that benefiting you?** They are very attentive to program issues. And readily send updates. ### 19. With MRI we have confidence our business can meet the needs of our team, clients and business. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony T. | Partner and Head of Property Management, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about MRI Property Management?** Difficult to pick just one thing I like best however i find the power generate and create reports and understand the data of our business is second to none. This allows us to be notice trends, develop and deploy new policies or projects to improve our CX and plan for the future. **What do you dislike about MRI Property Management?** I find that with so much data in the system, and insights into how users / businesses use this data, then MRI could learn from these repetitive trends and develop support systems to provide more powerful tool to our users. Automations like rent reviews based on leasing results / property data and populate a landlord + tenant script along with CMA and increase letter as well as recommend when the rent review date should be in alignment with legislation. This could be offered to other processes such as rental arrears and lease renewals for example. **What problems is MRI Property Management solving and how is that benefiting you?** At a basic level it is an exception property management tool however it has great features that allow us to plan and organize dollar productive services such as rent increases and lease renewals along with integrations with FLK it over, Inspection Manager and Bricks & Agent which allows my team to be as efficient as possible. The benefit of this means my team has capacity to manage more properties easier thus having a positive impact on our business. ### 20. MRI Consolidates Nearly All Our Operations into One Integrated Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about MRI Property Management?** MRI has allowed us to consolidate almost 100% of our operations into a single, integrated environment. **What do you dislike about MRI Property Management?** The report creator tools feel outdated, and they’re very complicated to use. **What problems is MRI Property Management solving and how is that benefiting you?** Manual operation of lease and contract management, along with the creation of dashboards. ### 21. User Friendly System that simplifies Property Management tasks **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** October 02, 2025 **What do you like best about MRI Property Management?** MRI Property Manager is easy to use and well designed. The layout is clean and intuitive, so users can quickly find what they need without digging through menus. Whether you're new to the system or an experienced user, it helps you get things done efficiently—like tracking properties, managing tasks, or running reports. It’s built to support your workflow, not slow it down. **What do you dislike about MRI Property Management?** At times, entering more complex billing terms can be somewhat involved. **What problems is MRI Property Management solving and how is that benefiting you?** Managing a large and complex estate while making sure that essential data is readily available and easy to access is a significant task. ### 22. Scalable and Easy to Use, but with Improvable Reports **Rating:** 4.0/5.0 stars **Reviewed by:** Uriel C. **Reviewed Date:** December 16, 2025 **What do you like best about MRI Property Management?** I like the usability and scalability of the tool. **What do you dislike about MRI Property Management?** reports with various variables like the Rent Roll are not harmonious and are difficult to visualize **What problems is MRI Property Management solving and how is that benefiting you?** I use MRI Property Management for the management of industrial properties, automating workflows and improving contact with suppliers and internal operational, accounting, administration, and finance teams. ### 23. MRI/MDA always has my back **Rating:** 5.0/5.0 stars **Reviewed by:** Zuleka S. | Property Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2025 **What do you like best about MRI Property Management?** I started on MDA Property Manager windows app in 2015, and haven't looked back since. I've used this program for every working day since, so to say I've used it frequently is an understatement. The modules are easy to use, concise and clear in the reporting and my favourite has to be the audit trails, sometimes it's handy for accountability but most times, there's tha one transaction that's throwing your whole report off and finding a needle in a haystack is always difficult for a reason. But with the audit trails, once you have the batch ID you can trace anything, absolutely amazing and has gotten me out of more jams than I can remember over these last 10 years. Not to mention the fact that support is always ready on hand to assits and go the extra mile to ensure they have at least an answer if not a full resolution. Also the GTE, supplier and bank statement imports. Makes implementation of data intensive tasks a breeze on MDA app. I'm excited to learn the new formats with MRI and love that most of the new introductions are actually either in line with or intergrate with MDA. **What do you dislike about MRI Property Management?** The three downsides to MRI that have personally affected me thus far are the file center being blocked from MDA - it used to be so easy to check if metering/any supporting docs uploads were done correctly, just type the tenant code, tab out and boom the display screen shows the necessary for the particular tenant. Tab back and you can check the next one. MRI has made this function clunky and inefficient. When you have literally hundreds of tenants, the time taken to check each upload is stupidly wasted on MRI when compared to how easy it was on MDA app. I'm still sore over this. The supplier and bank statement imports have this cluncky issue as well - suppliers transactions already on import files but not in currect use can just be skipped on MDA, but for MRI the entire import file gets rejected, then you have to amend each one that isnt in use and reimport, not much different from manually capturing each invoice - again inefficient and time wasted. MRI has definitely not improved on MDA in this one. As for bank statement imports, I was told that I'd have to manually populate the sample file to import receipts on MRI or just do it manually, whereas on MDA I get the CSV from the banking platform and with a few clicks, those same hundreds of tenants' receitps are imorted with nary an issue. As it is today, I wouldn't leave the MDA app for MRI because honestly, MRI introduces more work, is not as easy, efficient or useful as MDA for just these thee mondules so far - file center, supplier imports and bank statement imports. Who knows how future changes will affect. Please don't ever remove supplier imports and bank statement imports. from the MDA app the way the file center was removed until MRI imports for these modules are as effortless as MDA. **What problems is MRI Property Management solving and how is that benefiting you?** MDA makes working with tenants a breeze, and the reporting fucntions to the landlords are always relevant. The need for mauanl reports is basically nil as you can get these directly form MDA, amazing. ### 24. Easy Meter Uploading for Properties **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about MRI Property Management?** The uploading of the meters for the properties **What do you dislike about MRI Property Management?** Reporting Can Be Difficult Although MRI offers many reports, users say it can be hard to generate the exact report needed, and sometimes it’s impossible to open multiple reports side‑by‑side. **What problems is MRI Property Management solving and how is that benefiting you?** Streamlining Financial Operations & Accounting MRI provides enterprise-level property accounting, integrates with real‑time property data, supports multi‑entity/multi‑property accounting, and automates routine financial tasks. **Official Response from Karen Waite:** > Thank you for sharing your feedback. We are pleased to hear that the meter upload functionality is supporting your property management processes effectively and the system’s features are contributing to more streamlined and efficient financial operations for your business. We appreciate your comments regarding reporting and will ensure these are shared with the relevant team for review. In the meantime, if you need any assistance with reporting or generating specific outputs, please do not hesitate to reach out directly to our support team who will be happy to help. ### 25. PropertyTree is the best program for Property Management operations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about MRI Property Management?** Easy to manage dashboard, detailed business insights and easy-to-run reports. There are also a lot of automations that make compliance/arrears management + rent reviews, routine inspections easy to track and manage. Our account manager, Amy, is also wonderful. **What do you dislike about MRI Property Management?** It would be great to have better year on year data comparisons that could be run for FY revenue comparisons etc. Would also be good if BDM's could use the program for pipeline management. **What problems is MRI Property Management solving and how is that benefiting you?** For us, it is a central management tool for our entire rent roll. It benefits us by creating consistency across the team, and ensuring that document keeping/procedures are all followed in the same way. ### 26. Powerful and comprehensive solution **Rating:** 4.5/5.0 stars **Reviewed by:** Stephan v. | Senior Executive - Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about MRI Property Management?** That it is comprehensive and caters for most aspects of our property management needs. **What do you dislike about MRI Property Management?** The fact that we are still forced to use some aspects of MDA which have not been translated to MRI yet. **What problems is MRI Property Management solving and how is that benefiting you?** Hosting and keeping track of all our intellectual property in terms of the properties we manage and their accounts. ### 27. Overall easy to use on a day to day basis **Rating:** 4.0/5.0 stars **Reviewed by:** Jenna W. | Sales Ledger Clerk, Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about MRI Property Management?** I like the general running of the application. It is easy to find what you are looking for, particularly with the find menu items. If I am looking for anything in particular everything is also categorized making finding it smoother. I like that is easy to raise any issues that we may have & that customer support get back to us in a timely manner so that our issues can be solved. I like that I can do pretty much everything for more role on MRI rather than using multiple applications, I therefore use MRI everyday in my work life. **What do you dislike about MRI Property Management?** Sometimes I find MRI can be very slow for a period of time and this sometimes causes the site to crash if you try and do too much Along with this sometimes I find that sometimes errors occur in particular when it comes to Commercial Management invoices **What problems is MRI Property Management solving and how is that benefiting you?** It is helping with time management, as it helps get work done in a efficient time. As majority of what I need to do my role is in the same place ### 28. Solid Space-Orientated Real Estate ERP **Rating:** 4.0/5.0 stars **Reviewed by:** Catherine v. | Financial Systems Tech Lead, Enterprise (> 1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about MRI Property Management?** Property Management X (PMX) is easy to integrate with other systems e.g. P2P and Data Warehousing. Our organisation uses PMX throughout the business day and the tool is reasonably easy to implement if you are an experienced consultant. Users can occasionally be confused by the vernacular in the product which may lead to additional training and development but the tool has a handy feature to change some of these terms with configuration. **What do you dislike about MRI Property Management?** Jurisdictions outside the US don't have the same level of product development as US use cases do for Property Management X which means that features are sometimes missing. Support for the products can be lacklustre and often requires escalations before proper root causes and solutions are provided. **What problems is MRI Property Management solving and how is that benefiting you?** PMX handles the property accounting and some of the fund accounting for our assets. We are looking to onboard the property management and asset management parts of the business in the foreseeable future. ### 29. Reliable, flexible software with excellent reporting features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about MRI Property Management?** MRI makes day-to-day property management much smoother. The system is flexible, and I really like how easy it is to pull reports and keep everything organised. It’s clearly designed with real users in mind — not overly complicated, but still powerful enough to handle the detail we need in block management. **What do you dislike about MRI Property Management?** It can take a bit of time to get to grips with everything, especially if you’re new to it. Some features aren’t immediately obvious and could do with better guidance or tutorials built in. Once you're past the learning curve though, it's great. **What problems is MRI Property Management solving and how is that benefiting you?** MRI is helping us stay on top of complex property and leasehold management tasks — everything from tracking service charges and budgets to managing repairs and communications. It cuts down on manual work and makes it easier to find what we need quickly, which means fewer mistakes and more time to focus on residents and strategy. ### 30. High level of Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Marie F. | Director Of Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about MRI Property Management?** We view our relationship with MRI as a partnership. The level of customer service provided to us has been exceptional. We aren't necessarily an easy client either; we make sure our opinions are known, especially when enhancements could be made to make the product better. Our voice is alwasy heard and we feel valued. MRI is our core software provider and we use it every day. When needed, MRI support is great. We have concierge level and feel that it is well worth the investment. Our sales team is top notch, responding quickly and professionally. **What do you dislike about MRI Property Management?** I feel the documentation associated with implementation is lacking. We ended up generating our own documents because very few were provided. When integrating with software that does not have a partnership with MRI, the connection can be challenging. It takes a lot of work. I do think the suite of products offered, could integrate more seamlessly; however, we make sure that those requests for enhancements are given to our sales team and many of them have already been addressed. **What problems is MRI Property Management solving and how is that benefiting you?** MRI is working to better integrate with Engage through a SSO platform. This will be a huge benefit as our teams were used to one location where everything lived. We can't wait for this to roll out! The integration with RentPayment remains a challenge. We have worked closely with the RentPayment and TAM team to educate ourselves, our end users, and ultimately the residents who live onsite on how to best use the software. We are anxiously awaiting a custom report to make bank reconciliation easier for our accounting and onsite teams. ### 31. Awesome Accounting Package That Delivers **Rating:** 4.5/5.0 stars **Reviewed by:** L T . | Controller, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about MRI Property Management?** The accounting package is awesome. Great reporting. **What do you dislike about MRI Property Management?** There aren't any discounts for long term users. **What problems is MRI Property Management solving and how is that benefiting you?** we a looking to add Angus to help with maintenace ### 32. Associate Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about MRI Property Management?** I appreciate the flexibility of this product, as it allows us to easily integrate both our own solutions and third-party vendors to support our internal processes and meet the needs of our clients. Additionally, MRI offers a solid core foundation that we can adapt to better align with our business requirements. **What do you dislike about MRI Property Management?** Since CBRE self-hosts MRI, whenever a bug is discovered or troubleshooting is required, it often takes a long time to receive support and implement code fixes. This results in a lengthy wait before a permanent solution is put in place. **What problems is MRI Property Management solving and how is that benefiting you?** Provides a consistent reporting package that is repeatable for the majority of our clients. ### 33. Easy to Use and Perfect for Public Housing **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. **Reviewed Date:** December 11, 2025 **What do you like best about MRI Property Management?** I like that the system is easy to use. **What do you dislike about MRI Property Management?** Nothing **What problems is MRI Property Management solving and how is that benefiting you?** I use MRI Property Management for public housing and it helps with issues related to HUD. The software is easy to use. ### 34. Efficient and Professional property system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about MRI Property Management?** MRI property management is a system where all the reporting and data is in one place for you to easily use, analyze and report on. The benefit of using this system is to have everyone work on the same platform, data to be updated and use immediately and simultaneously. It's an international system where you can get a lot of exposure to international standards, assistance, support and property guidelines. The technical support so far with the migration were exceptional which made the implementation much easier and the process of change more manageable. **What do you dislike about MRI Property Management?** Nothing to note at this point in time as we are still in the first year of migration. **What problems is MRI Property Management solving and how is that benefiting you?** MRI's support team is quite good, quickly and professional. If an issue was noted with the product, they will give you a work around in the mean time. ### 35. Exceptionally Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Eliza G. | Senior Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2025 **What do you like best about MRI Property Management?** How easy it is to use, I love that there is a search button **What do you dislike about MRI Property Management?** I couldn't fault it, its super easy to use **What problems is MRI Property Management solving and how is that benefiting you?** Invoices ### 36. MRI Best Accounting software for Property Management **Rating:** 5.0/5.0 stars **Reviewed by:** Angie B. | Property Management Accountant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2024 **What do you like best about MRI Property Management?** Very user friendly and the customer service is amazing. There are many products / partners that help business run smoothly. **What do you dislike about MRI Property Management?** Nothing really. Some products are a little pricey. **What problems is MRI Property Management solving and how is that benefiting you?** I've been using MRI for over 25 years. It's user friendly and provides everything that I need to give clients financial reports that are thorough and easy to understand. ### 37. from an IT management perspective **Rating:** 4.5/5.0 stars **Reviewed by:** James V. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about MRI Property Management?** application of user security rights and permissions **What do you dislike about MRI Property Management?** my web installation crashes frequently zzz **What problems is MRI Property Management solving and how is that benefiting you?** manage financials statement and reporting ### 38. Great Support and Data Access, But Outdated Features and Frequent IRs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about MRI Property Management?** Ease of use. Access to support and the raw data when troubleshooting. **What do you dislike about MRI Property Management?** Some functionality is outdated. We have encountered many IRs while using the software. **What problems is MRI Property Management solving and how is that benefiting you?** Manage the day to day operations of residential and commercial properties. ### 39. User-Friendly Interface That Simplifies Tasks **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about MRI Property Management?** It is user friendly and has a wide variety of options for your business **What do you dislike about MRI Property Management?** It lacks the ability to show current usage levels without having to "pay" for the data **What problems is MRI Property Management solving and how is that benefiting you?** They are helping us solve our Corporate AR integration challenges which deal with multiple COAs and corporate region consolidations ### 40. Good support and the product roadmap is encouraging. There is good commitment to resolve issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Johannes J. | Business Solutions Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about MRI Property Management?** Comprehensive financials. Web architecture. Modernisation is ongoing and evident. Open frameworks. **What do you dislike about MRI Property Management?** Some IRs have been open for too long. Performance remains a concern for high volume processing. The regionalisation packs do not enjoy the same status as core product and roadmaps are not clear. Release notes are not searchable and tagged properly. There seems to be competition between partners and core product development that may not be good for clients in their regions. **What problems is MRI Property Management solving and how is that benefiting you?** Comprehensive property management, financials, consolidation. Integrated data and processes. ### 41. Integrated and Easy Reporting, But Add-Ons Can Get Pricey **Rating:** 4.0/5.0 stars **Reviewed by:** Diana T. | Accounting Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about MRI Property Management?** Everything is integrated & reporting is easy to read **What do you dislike about MRI Property Management?** A lot of the add ons add up & we aren’t about to fully utilize it **What problems is MRI Property Management solving and how is that benefiting you?** Budgeting & forecasting all in one program ### 42. Excellent experience with MRI/Property Tree **Rating:** 4.0/5.0 stars **Reviewed by:** Andrew H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2025 **What do you like best about MRI Property Management?** A reliable product for both in-office and remote workers. Great support from our client manager Sam Kennedy and **What do you dislike about MRI Property Management?** Some of the reporting could be clearer in some instances for business owners **What problems is MRI Property Management solving and how is that benefiting you?** Recent addition of Business insights package is helpful ### 43. MRI is easy to use and very customizable, regardless of business size. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about MRI Property Management?** The rent ledgers and reporting are excellent. The customization of canned reports is very helpful and tracking works well. The journal entry screen is easy to use and the bank reconciliations are greatly improved. I like that MRI listens to user solutions and responds quickly to reviews. I use MRI on a daily basis. **What do you dislike about MRI Property Management?** For some of our business purposes, we have had to spend considerable time customizing solutions. **What problems is MRI Property Management solving and how is that benefiting you?** MRI is giving us a home master database of tenants, suites, capital projects and vendor payments. It is saving us time and money and saving us from human error. It has reduced data duplication and increased efficiency. ### 44. Excellent system, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew N. | Finance Business Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about MRI Property Management?** Smooth implementation with excellent trainers and customer support. Day to day operations provide an easy to use system without complicated screens to navigate. We have successfully integrated to several of our other IT systems via API's. **What do you dislike about MRI Property Management?** Being on a shared server can infrequently result in downtime as a result of other MRI clients requesting large amounts of data. **What problems is MRI Property Management solving and how is that benefiting you?** The commercial management solutions within MRI allows us to invoice over 1,200 of our customers at the push of a button. The recurring charge setup is unmatched in the market. ### 45. My MRI Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about MRI Property Management?** Can access financials of all properties under one platform. **What do you dislike about MRI Property Management?** Various steps needed to generate reports. **What problems is MRI Property Management solving and how is that benefiting you?** Accessing vendor ledgers, chart of accounts, expenses, rents, etc. ### 46. Overall easy to use but its constantly slow **Rating:** 4.0/5.0 stars **Reviewed by:** Fernando M. | Leasing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2025 **What do you like best about MRI Property Management?** Its easy to navigate and learn to use it is easy as well. **What do you dislike about MRI Property Management?** It is constantly slow and this causes for a lack of workflow at times. **What problems is MRI Property Management solving and how is that benefiting you?** MRI is easy to navigate and integrates with other softwares ### 47. Retail Management - MRI **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about MRI Property Management?** The support staff is very helpful and usually very responsive to tickets. The different modules make it easy to complete tasks. Implementation and training were straightforward. We use the program daily with great success. **What do you dislike about MRI Property Management?** The inability to customize reports without using the support team. **What problems is MRI Property Management solving and how is that benefiting you?** It is our primary accounting software. ### 48. Director of Property Accounting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about MRI Property Management?** What I appreciate most about MRI Property Management software is its comprehensive and user-friendly platform that streamlines all aspects of property management. **What do you dislike about MRI Property Management?** MRI Property Management software could develop further to better support the specific needs of third-party property managers. Enhancing features, customization options, and integration capabilities tailored to third-party workflows could improve your experience and efficiency. **What problems is MRI Property Management solving and how is that benefiting you?** Implementing MRI during the Covid pandemic eliminated the necessity of maintaining a dedicated server, thereby granting our accounting staff increased flexibility to work remotely. ### 49. We've been able to effectively streamline our business processes with MRI using Qube. **Rating:** 4.0/5.0 stars **Reviewed by:** Mark L. | Application Support & Development Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2025 **What do you like best about MRI Property Management?** It is very easy to use with good features and support are very helpful. **What do you dislike about MRI Property Management?** The system can be very slow at times and looks a little out-dated compared to other MRI products. **What problems is MRI Property Management solving and how is that benefiting you?** Building safety, resident engagement, tenant and supplier invoicing ### 50. Streamlined, Reliable, and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about MRI Property Management?** The ongoing updates and customer support have been excellent. We’ve been using Property Tree and MRI Inspect, and we couldn’t be happier. Both platforms are intuitive and reliable. **What do you dislike about MRI Property Management?** Creating a new user login when we have used that email address is a nightmare. We should be able to edit the user and change the name. **What problems is MRI Property Management solving and how is that benefiting you?** None, it's just a reliable program that the staff and our clients enjoy using. ## MRI Property Management Discussions - [What is MRI used for in property management?](https://www.g2.com/discussions/what-is-mri-used-for-in-property-management) - 1 comment - [View MRI Property Management pricing details and edition comparison](https://www.g2.com/products/mri-property-management/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+05%3A23%3A23+-0500&secure%5Bsession_id%5D=fa3915b3-5db4-436b-a462-a7318ddaf903&secure%5Btoken%5D=c01fd18dbf0283ab3b6d800b93855650986f6ca247b6b38b4fd63352f0e2a879&format=llm_user) ## MRI Property Management Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Anyone Home](https://www.g2.com/products/anyone-home/reviews) - [CheckPoint](https://www.g2.com/products/checkpoint/reviews) - [ClickPay](https://www.g2.com/products/clickpay/reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - [Fixflo Lettings](https://www.g2.com/products/fixflo-lettings/reviews) - [Inspection Express](https://www.g2.com/products/inspection-express/reviews) - [InventoryBase](https://www.g2.com/products/inventorybase/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [MRI Angus](https://www.g2.com/products/mri-angus/reviews) - [Nexus](https://www.g2.com/products/nexus-compliance-nexus/reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - [RentPayment from MRI Software](https://www.g2.com/products/rentpayment-from-mri-software/reviews) - [Spreadsheet Server by insightsoftware](https://www.g2.com/products/spreadsheet-server-by-insightsoftware/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) ## MRI Property Management Features **Lease Administration Platform Features** - Portfolio Administration - Lease Accounting - Lease Auditing - Document Management - Critical Date Alarms - Regulatory Compliance - Localization - Integration / APIs - Reporting - Dashboards **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Communication** - Mass Communication - Calendar - Member Notifications - Digital Bulletin Board - Website Builder **Client Management** - Lead Scoring - Contact Management - Lead Generation **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Member Management** - Member Profiles - Member Database **Task Management** - Marketing Automation - Document Management - Third-Party Integration **Agentic AI - Lease Administration** - Cross-system Integration **Platform Features** - Contact & Account Management - Opportunity & Pipeline Management - Task / Activity Management - Listing Management - Email Marketing - Transaction Management - Lead Management - CMA Management - Forecasting & Reporting - Dashboards **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Property Management** - Payment Gateway - Maintenance Requests - Property Management Tools - Community Association Management **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Real Estate CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance - Natural Language Interaction - Decision Making **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top MRI Property Management Alternatives - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews) - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 3.9/5.0 (234 reviews) - [Entrata](https://www.g2.com/products/entrata/reviews) - 4.6/5.0 (801 reviews)