Total integration of owner/resident information with accounting and maintenance features. This provides the advantage of everything in one place and facilitates communications and calculations. The system handles multiple sites.
What do you dislike?
Interface is somewhat dated. Seems more designed for Windows XP than Windows 10. Reports could be somewhat more flexible however this is overcome by exporting to excel.
Recommendations to others considering the product
Very good software. Like any package sometimes you need to adapt procedures to accommodate CM. CM support will create custom reports for you but most reporting requirements are available through their wizard.
What business problems are you solving with the product? What benefits have you realized?
Single entry serves multiple purposes. For example, the calculation of condo fees is automatic and takes seconds to perform rather than each condo fee calculated at a time.
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