BuildingLink Reviews & Product Details

BuildingLink is a trusted community management platform designed to help condominium, HOA, and multifamily teams run their properties more efficiently, no matter the size of the community. Our community management system brings everything into one place, including maintenance requests, resident and staff communication, package tracking, amenity reservations, and document management. Instead of juggling multiple tools, your team can manage daily operations through one streamlined platform. With more than 65 integrated features, including TippingLink, a secure way to manage cashless tips, BuildingLink helps reduce manual work, improve response times, and keep both staff and residents on the same page.

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BuildingLink

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BuildingLink Community

Overview by

Gabe Stevens

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User Insights

Average based on 14 real user reviews.

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Verified User in Real Estate

Enterprise (> 1000 emp.)

5/24/2025

"Building Manager"

2.5/5

What do you like best about BuildingLink?

It has key tools boards and management companies need to use to be effective at their jobs. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

I think it is a little outdated by UX and it is very expensive Review collected by and hosted on G2.com.

Samantha L.

HR Manager

Small-Business (50 or fewer emp.)

10/15/2021

"Great utilization!"

4.5/5

What do you like best about BuildingLink?

Buildinglink has multiple sections that can truly assist you with resident information. It is very thorough and is essential for a concierge. The "dashboard" has pertinent information... everything from "Action Items", "Active Announcements", " Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

I haven't explicitly come across something that I dislike about Buildinglink. Review collected by and hosted on G2.com.

What problems is BuildingLink solving and how is that benefiting you?

If a resident comes down to the Concierge and only gives their name... You can quickly look up their unit number and vice versa... events can be scheduled in the calendar... packages are maintained efficiently. It is beneficial to have an email automatically sent to the resident once scanned and saved. We can keep track of keys going in and out, who is allowed in the building, and who is not. The software enables us to make people accountable for their actions, therefore truly minimizing human error. Review collected by and hosted on G2.com.

James P.

Concierge Administrator

Mid-Market (51-1000 emp.)

12/27/2018

"The Industry Standard and with Good Reason"

4.5/5

What do you like best about BuildingLink?

Easy to learn, easy to navigate, easy to use...what's not to love about BuildingLink. The database we used prior to BuildingLink left us asking "I wish there was software that could...." questions. Today, all of our resident management concerns are met with this one piece of software. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

There are one or two features that could be easier accessed with one click instead of two...maybe the ability to customize a shortcut menu; also pop-up or blinking reminders. Other than that, it does everything well. Review collected by and hosted on G2.com.

Verified User in Human Resources

Small-Business (50 or fewer emp.)

8/30/2018

"Great Tool For Building Management"

5/5

What do you like best about BuildingLink?

Front desk instruction, dashboard tools are easily accessible. The ease of going from the computer site to the mobile app is seamless. The ease of a virtual mailbox within the site to send out daily emails about renovations or water shut off is awesome. There is concierge version that can be used offline and helps keep records up to date when the internet is out. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

That you have to force refresh the mobile application for it to update. The maintenance tab and information is great but there are kinks when it comes to printing more than single page reports at a time. Review collected by and hosted on G2.com.

Recommendations to others considering BuildingLink:

The system goes out if the internet is down. They have developed a concierge version that can be used offline and helps keep records up to date when the internet is out. Review collected by and hosted on G2.com.

What problems is BuildingLink solving and how is that benefiting you?

Instant Access to community information, rules, regulations, safety alerts, etc. Review collected by and hosted on G2.com.

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

8/11/2018

"I use Buildinglink..com for multiple uses while working and Inputting data could not be easier."

5/5

What do you like best about BuildingLink?

I like that everything is basically right there at your fingertips, literally. Every option on the screen is self explanatory and if you happen to get confused, all you have to know how to do is read. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

Honestly, I haven’t found anything that I dislike about Buildinglink.com. As I said previously, it’s so easy to use even for someone like me who is not sure of themselves while using technology. Review collected by and hosted on G2.com.

Recommendations to others considering BuildingLink:

I simply have 3 words for others considering BuilingLink.com, Go For It!! Review collected by and hosted on G2.com.

What problems is BuildingLink solving and how is that benefiting you?

BuildingLink provides business benefits such as keeping my tenants packages and dry cleaning logged & organized so nothing can be misplaced or stolen. It also provides me residential access at the push of a button, meaning I can find phone numbers or any other pertinent information ASAP. The whole system/setup is a huge benefit. Organization is key. Everything from incident reports to the weather is all right there for you to access with ease. Review collected by and hosted on G2.com.

Suyash S.

Security Supervisor

Small-Business (50 or fewer emp.)

7/11/2018

"A Complete Package"

5/5

What do you like best about BuildingLink?

Understanding the Website and/or Mobile App is super easy. BuildingLink gives Staff & Residents an equal platform of making online communications with simplicity and speed.

Private Information is securely stored on their servers and is easily manageable. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

Multiple Hyperlinks for changing multiple details for the same Unit. Could be a significant improvement as it is very time consuming. Review collected by and hosted on G2.com.

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

10/26/2018

"Great Tool for Building Management"

5/5

What do you like best about BuildingLink?

The easy flow from a computer application to a mobile app. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

Sometimes it is slow to update the data input. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

7/31/2018

"BuildingLink makes Communicating a Breeze!"

4.5/5

What do you like best about BuildingLink?

The user interface is designed well, making this very easy to use. Compared to other rivaling software, like Rent Cafe, Building Link is much better organized and intuitive. It's easy to send out group e-mails without having to shuffle through Outlook's clunky address book. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

I can't really think of anything I dislike, as compared to some of the other similar platforms I used (like Microsoft Outlook or Rent Cafe), every rival's shortcomings are resolved through BuildingLink. Review collected by and hosted on G2.com.

Recommendations to others considering BuildingLink:

BuildingLink is superior to many other property management software available on the market. I highly recommend it for its usability. Review collected by and hosted on G2.com.

What problems is BuildingLink solving and how is that benefiting you?

Communicating easily with condo owners/residents as well as the concierge, Property Manager, and any other on-site staff. I can easily post notices on the bulletin board as well. BuildingLink is excellent! Review collected by and hosted on G2.com.

Verified User in Professional Training & Coaching

Small-Business (50 or fewer emp.)

9/18/2018

"Great concept - stuck in 2014"

2.5/5

What do you like best about BuildingLink?

It's a great concept, easy to use, simple place to put all relevant community information and post updates. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

App and user interface stuck in 2014. Looks and feels old, outdated, lacks a robust mobile and app experience. Review collected by and hosted on G2.com.

Verified User in Real Estate

Enterprise (> 1000 emp.)

9/19/2018

"User friendly"

4.5/5

What do you like best about BuildingLink?

This product is very user friendly and it is easy to navigate. One can learn its features in less than 10 minutes. Review collected by and hosted on G2.com.

What do you dislike about BuildingLink?

So far I dont dislike anything about the product Review collected by and hosted on G2.com.