Best Chatbots Software - Page 12

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 771

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: DocsBot (+8.33%) - Among all products in this category, DocsBot recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 80,100+ Authentic Reviews
  • 771+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

marketbetter

marketbetter.ai is the all-in-one AI-powered lead engagement and communication platform used by fortune 5000 companies to acquire and convert new prospects. marketbetter's innovative AI platform 10x's your marketing team. marketbetter's behavioral based nudging helps businesses respond to leads instantly, anytime of the day or night—significantly increasing lead conversion rates and revenue. marketbetter helps businesses book more meetings, generate SEO content for targeted keywords, and auto enriches your leads . Businesses can easily install and identify their top prospects and start engaging with them via channels that are familiar to them such as Microsoft Teams or Slack. Additionally, with marketbetter's AI assistance, businesses can efficiently handle prospect inquiries seamlessly across all communication channels, providing timely and accurate responses that drive leads. marketbetter uses conversational insights to then address content by addressing the most pressing prospect questions and interactions. By using a combination of the interactions, keyword metrics and images, marketbetter is able to provide you content that will leave your competitors in the SEO dust.

Average Rating: 4.8/5.0

Total Reviews: 28

How Do G2 Users Rate marketbetter?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind marketbetter?

Who Uses This Product?

  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 39% Medium, 35% Small

What Do G2 Reviewers Say About marketbetter?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Marketbetter, appreciating its intuitive setup and responsive customer support.
  • Users find Marketbetter's easy setup a significant advantage, facilitating quick onboarding and effective use of the platform.
  • Users appreciate the customizability and flexibility of MarketBetter, enhancing their marketing strategies and organizational efficiency.
  • Users appreciate the task categorization and outreach capabilities of Marketbetter, enhancing their engagement and reply rates significantly.
  • Users find the implementation ease of MarketBetter exceptional, with quick setup and seamless integration enhancing their workflows.
Cons
  • Users face a significant learning curve due to complex UI and backend integrations, requiring time to fully understand.
  • Users find navigation cumbersome and complex, often needing assistance to manage the platform effectively.
  • Users find the interface complex, requiring external help and guidance to navigate effectively and realize its full potential.
  • Users find the complex interface challenging, requiring assistance for navigation and content updates.
  • Users find the complexity of the platform overwhelming, often needing assistance to navigate and utilize its features.

What Are Recent G2 Reviews of marketbetter?

OpenDialog AI

Radically Better Customer Experiences Through OpenDialog’s Unique Approach To Automated Conversations

Average Rating: 4.3/5.0

Total Reviews: 9

How Do G2 Users Rate OpenDialog AI?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 7.1/10 (Category avg: 8.6/10)

Who Is the Company Behind OpenDialog AI?

  • Seller: OpenDialog AI
  • Year Founded: 2017
  • HQ Location: London, England
  • Twitter: @OpenDialogAI
    777 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    15 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 36% Large, 36% Small

What Are Recent G2 Reviews of OpenDialog AI?

ChatInsight.AI

ChatInsight, an AI-powered question-and-answer chatbot, utilizes the Large Language Model (LLM) to offer accurate, multilingual and 24/7 consulting services based on semantic understanding. It can be trained with a customized knowledge base to answer enterprise-specific questions that makes further breakthrough on large language models like ChatGPT. It extends to various applications such as sales consultation, customer support, training, pre-sales, and post-sales inquiries according to the business's needs. Benefits from ChatInsight: Understanding Complexity & Adaptability: Comprehend user queries using semantic understanding and processing capabilities. Generate Natural Language: Create flexible, coherent responses for a more human-like interaction. Context-Awareness: Retain and utilize conversation context to deliver relevant and coherent answers. Multi-Language Support: Provide worldwide services by supporting single or multiple languages in the knowledge base. What Type of AI Bot can you Build? Employee Training: Accelerate onboarding by granting new hires access to files, documents, wikis & more. Supercharge IT Support: Equip IT workers with step-by-step guidance and troubleshooting advice for faster issue resolution. Customer Support: Aid support agents with necessary assistance and FAQs for prompt customer issue resolution. Marketing Support: Develop private, login-required documentation for employees or clients. Sales Assistant: Empower sales teams with instant access to client information and sales processes.

Average Rating: 4.6/5.0

Total Reviews: 8

How Do G2 Users Rate ChatInsight.AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 8.6/10 (Category avg: 8.8/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)
  • Collection of information: 8.1/10 (Category avg: 8.6/10)

Who Is the Company Behind ChatInsight.AI?

  • Seller: Sand Studio
  • Year Founded: 2011
  • HQ Location: Singapore, SG
  • Twitter: @AirDroidB
    184 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    92 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 40% Medium, 30% Large

What Do G2 Reviewers Say About ChatInsight.AI?

AI-generated summary from verified user reviews

Pros
  • Users find ChatInsight.AI to be extremely helpful in providing accurate answers and guidance for their technical queries.
  • Users find ChatInsight.AI to be easy to understand, significantly enhancing their professional workflow and guidance.
  • Users find ChatInsight.AI to be user-friendly, making their work easier with reliable guidance and useful features.
  • Users appreciate the advanced features of ChatInsight.AI, which enhance productivity and offer reliable support for their work.
Cons
  • Users find the language limitations of ChatInsight.AI frustrating, as it struggles with multilingual queries.
  • Users often face performance issues with ChatInsight.AI due to connectivity problems and occasional error messages.
  • Users experience software bugs that occasionally result in errors, hindering the overall performance of ChatInsight.AI.

What Are Recent G2 Reviews of ChatInsight.AI?

Cohere

Cohere is the next generation customer platform that enables you to automate conversations and interactions while driving support costs down and CSAT scores up. Exceed customer expectations every single time with accurate answers to complex questions, eliminate transfers with instant routing and triage, and proactively solve issues with powerful workflows – all within your existing CX stack.

Average Rating: 4.3/5.0

Total Reviews: 10

How Do G2 Users Rate Cohere?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Control: 9.4/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Cohere?

  • Seller: Ramp Financial
  • Year Founded: 2019
  • HQ Location: New York
  • Twitter: @tryramp
    37,469 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,713 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 77% Small, 27% Medium

What Are Recent G2 Reviews of Cohere?

Customerly

Customerly is the AI customer support platform built around Aura — an autonomous AI agent that resolves and act on 81% of live chat, Whatsapp and email conversations end-to-end at a 4.3 CSAT, grounded in your own help center and product data so the answers are actually right.

Average Rating: 4.4/5.0

Total Reviews: 38

How Do G2 Users Rate Customerly?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)
  • Control: 7.1/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Customerly?

  • Seller: Customerly
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Dublin, IE
  • Twitter: @customerlyio
    162 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 74% Small, 24% Medium

What Do G2 Reviewers Say About Customerly?

AI-generated summary from verified user reviews

Pros
  • Users praise the excellent customer support provided by Customerly, noting quick responses and effective solutions.
  • Users appreciate the user-friendly features of Customerly, enhancing team collaboration and boosting efficiency significantly.
  • Users appreciate the efficiency of automation in Customerly, enhancing team communication and improving customer support significantly.
  • Users find Customerly's helpful support team exceptional, ensuring smooth operations and quick resolutions for customer interactions.
  • Users love the quick setup of Customerly, finding it user-friendly and adaptable to their business needs.
Cons
  • Users find the pricing plans expensive and note limitations in integrations and other minor issues.
  • Users note the cost limitations of Customerly, citing pricey plans and limited integrations as significant drawbacks.
  • Users find Customerly's pricing to be expensive, with costly plans and limited integrations affecting overall satisfaction.
  • Users express concerns about AI limitations, preferring human interaction and noting challenges with training the AI effectively.
  • Users report frustrating bugs like missing notifications and slow response times, hindering their overall experience with Customerly.

What Are Recent G2 Reviews of Customerly?

What Are G2 Users Discussing About Customerly?

LobeChat

LobeChat - An open-source, modern-design ChatGPT/LLMs UI/Framework. Supports speech-synthesis, multi-modal, and extensible plugin system. One-click **FREE** deployment of your private OpenAI ChatGPT/Claude/Gemini/Groq/Ollama chat application. Features ### 1. Multi-Model Service Provider Support In the continuous development of LobeChat, we deeply understand the importance of diversity in model service providers for meeting the needs of the community when providing AI conversation services. Therefore, we have expanded our support to multiple model service providers, rather than being limited to a single one, in order to offer users a more diverse and rich selection of conversations. In this way, LobeChat can more flexibly adapt to the needs of different users, while also providing developers with a wider range of choices. #### Supported Model Service Providers We have implemented support for the following model service providers: - **AWS Bedrock**: Integrated with AWS Bedrock service, supporting models such as **Claude / LLama2**, providing powerful natural language processing capabilities. - **Anthropic (Claude)**: Accessed Anthropic's **Claude** series models, including Claude 3 and Claude 2, with breakthroughs in multi-modal capabilities and extended context, setting a new industry benchmark. - **Google AI (Gemini Pro, Gemini Vision)**: Access to Google's **Gemini** series models, including Gemini and Gemini Pro, to support advanced language understanding and generation. - **ChatGLM**: Added the **ChatGLM** series models from Zhipuai (GLM-4/GLM-4-vision/GLM-3-turbo), providing users with another efficient conversation model choice. - **Moonshot AI (Dark Side of the Moon)**: Integrated with the Moonshot series models, an innovative AI startup from China, aiming to provide deeper conversation understanding. - **Groq**: Accessed Groq's AI models, efficiently processing message sequences and generating responses, capable of multi-turn dialogues and single-interaction tasks. - **OpenRouter**: Supports routing of models including **Claude 3**, **Gemma**, **Mistral**, **Llama2** and **Cohere**, with intelligent routing optimization to improve usage efficiency, open and flexible. - **01.AI (Yi Model)**: Integrated the 01.AI models, with series of APIs featuring fast inference speed, which not only shortened the processing time, but also maintained excellent model performance. ### 2. Local Large Language Model (LLM) Support To meet the specific needs of users, LobeChat also supports the use of local models based on Ollama, allowing users to flexibly use their own or third-party models. ### 3. Model Visual Recognition LobeChat now supports OpenAI's latest model with visual recognition capabilities, a multimodal intelligence that can perceive visuals. Users can easily upload or drag and drop images into the dialogue box, and the agent will be able to recognize the content of the images and engage in intelligent conversation based on this, creating smarter and more diversified chat scenarios. This feature opens up new interactive methods, allowing communication to transcend text and include a wealth of visual elements. Whether it's sharing images in daily use or interpreting images within specific industries, the agent provides an outstanding conversational experience. ### 4. TTS & STT Voice Conversation LobeChat supports Text-to-Speech (TTS) and Speech-to-Text (STT) technologies, enabling our application to convert text messages into clear voice outputs, allowing users to interact with our conversational agent as if they were talking to a real person. Users can choose from a variety of voices to pair with the agent. Moreover, TTS offers an excellent solution for those who prefer auditory learning or desire to receive information while busy. In LobeChat, we have meticulously selected a range of high-quality voice options (OpenAI Audio, Microsoft Edge Speech) to meet the needs of users from different regions and cultural backgrounds. Users can choose the voice that suits their personal preferences or specific scenarios, resulting in a personalized communication experience. ### 5. Text to Image Generation With support for the latest text-to-image generation technology, LobeChat now allows users to invoke image creation tools directly within conversations with the agent. By leveraging the capabilities of AI tools such as DALL-E 3, MidJourney, and Pollinations, the agents are now equipped to transform your ideas into images. This enables a more private and immersive creative process, allowing for the seamless integration of visual storytelling into your personal dialogue with the agent. ### 6. Plugin System (Function Calling) The plugin ecosystem of LobeChat is an important extension of its core functionality, greatly enhancing the practicality and flexibility of the LobeChat assistant. By utilizing plugins, LobeChat assistants can obtain and process real-time information, such as searching for web information and providing users with instant and relevant news. In addition, these plugins are not limited to news aggregation, but can also extend to other practical functions, such as quickly searching documents, generating images, obtaining data from various platforms like Bilibili, Steam, and interacting with various third-party services. ### 7. Agent Market (GPTs) In LobeChat Agent Marketplace, creators can discover a vibrant and innovative community that brings together a multitude of well-designed agents, which not only play an important role in work scenarios but also offer great convenience in learning processes. Our marketplace is not just a showcase platform but also a collaborative space. Here, everyone can contribute their wisdom and share the agents they have developed. ### 8. Mobile Device Adaptation We have carried out a series of optimization designs for mobile devices to enhance the user's mobile experience. Currently, we are iterating on the mobile user experience to achieve smoother and more intuitive interactions. If you have any suggestions or ideas, we welcome you to provide feedback through GitHub Issues or Pull Requests. ### What's more Beside these features, LobeChat also have much better basic technique underground: - [x] **Quick Deployment**: Using the Vercel platform or docker image, you can deploy with just one click and complete the process within 1 minute without any complex configuration. - [x] **Custom Domain**: If users have their own domain, they can bind it to the platform for quick access to the dialogue agent from anywhere. - [x] **Privacy Protection**: All data is stored locally in the user's browser, ensuring user privacy. - [x] **Exquisite UI Design**: With a carefully designed interface, it offers an elegant appearance and smooth interaction. It supports light and dark themes and is mobile-friendly. PWA support provides a more native-like experience. - [x] **Smooth Conversation Experience**: Fluid responses ensure a smooth conversation experience. It fully supports Markdown rendering, including code highlighting, LaTex formulas, Mermaid flowcharts, and more. More features will be added when LobeChat evolves

Average Rating: 4.2/5.0

Total Reviews: 8

How Do G2 Users Rate LobeChat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.2/10)
  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.6/10 (Category avg: 8.5/10)
  • Collection of information: 7.6/10 (Category avg: 8.6/10)

Who Is the Company Behind LobeChat?

Who Uses This Product?

  • Company Size: 69% Small, 25% Medium

What Do G2 Reviewers Say About LobeChat?

AI-generated summary from verified user reviews

Pros
  • Users find LobeChat's easy setup beneficial, allowing quick deployment without needing technical expertise.
  • Users find LobeChat's ease of use exceptional, allowing effortless chatbot creation without technical expertise.
  • Users appreciate the seamless integrations of LobeChat, enhancing their experience across various applications effortlessly.
  • Users value the customization options of LobeChat, enhancing their experience with a user-friendly interface.
  • Users praise the ease of understanding of LobeChat, enabling effortless chatbot creation without technical skills.
Cons
  • Users find LobeChat's limited language support and high pricing a challenge for small businesses.
  • Users report communication issues, including limited tool integrations and delays in support responsiveness.
  • Users find the pricing steep for LobeChat, especially small businesses facing numerous limitations.
  • Users find the inefficient reporting in LobeChat leads to slow responses and inconsistent, conflicting answers.
  • Users face integration issues with LobeChat due to limited tools and delays in support response times.

What Are Recent G2 Reviews of LobeChat?

OnceHub

OnceHub is a single platform to engage, screen, and schedule across phone and web channels. The right booking experience creates a solid first impression and prioritizes your team's time. OnceHub screens visitors for fit, matches them to the right expert, and delivers a polished, branded experience before the conversation even begins. Professional booking pages eliminate back-and-forth. Smart routing ensures only high-value conversations reach your calendar. When the office is closed, OnceHub stays open. Phone agents answer calls and book meetings around the clock. Web chatbots answer questions and route visitors to the right outcome. Financial advisors, healthcare providers, universities, coaches, and recruitment teams start every day with booked calendars and conversations that are already qualified. Every booking triggers the details automatically — video links, email & SMS notifications, and reminders created the moment a meeting is confirmed. One-on-one, multi-host, group, or concurrent meetings are all supported, with hosts pre-assigned or dynamically matched to the right person. Monitor team utilization, track booking performance, and identify where conversions are won or lost. Customizable dashboards give managers full visibility into every host, calendar, and meeting outcome across the organization. For enterprises in regulated industries, OnceHub maintains compliance with GDPR, FINRA, HIPAA, and FERPA. Tiered permissions, real-time utilization tracking, and full interaction visibility give operations teams the control they need without slowing anyone down. OnceHub works with the tools your team already runs on: Google and Microsoft calendars, Salesforce and HubSpot for CRM, Stripe and PayPal for payments, plus thousands more through automation platforms like Zapier, Make, and others. Start a free 14-day trial. No credit card required.

Average Rating: 4.4/5.0

Total Reviews: 58

How Do G2 Users Rate OnceHub?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.2/10)

Who Is the Company Behind OnceHub?

  • Seller: OnceHub
  • Year Founded: 2006
  • HQ Location: Claymont, DE
  • Twitter: @OnceHub
    1,384 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    171 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 71% Small, 17% Medium

What Do G2 Reviewers Say About OnceHub?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of OnceHub, making setup and integration with other tools a breeze.
  • Users praise the seamless integrations with tools like Zoom and Google Calendar, enhancing their overall experience effortlessly.
  • Users highlight the easy integrations of OnceHub, making setup seamless with tools like Zoom and Google Calendar.
  • Users admire the easy setup of OnceHub, finding integration with other tools seamless and effortless.
  • Users love the user-friendly interface and extensive features of OnceHub, making integration seamless and efficient.
Cons
  • Users find the learning curve steep, as understanding the process and terminology can be challenging initially.
  • Users express disappointment over the limited features of OnceHub, particularly the absence of booking with approval.
  • Users find the learning curve difficult due to the unintuitive process and terminology, but it improves over time.
  • Users are frustrated by the missing booking approval feature, which limits flexibility in scheduling appointments on different days.
  • Users face compliance issues with appointment selection, leading to reduced flexibility due to back-to-back bookings.

What Are Recent G2 Reviews of OnceHub?

What Are G2 Users Discussing About OnceHub?

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 743

How Do G2 Users Rate Plivo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • Twitter: @plivo
    12,543 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

Siit

Siit is the modern Service Desk for IT and internal operations teams. Our AI-powered platform streamlines ticketing, automates workflows, and enhances internal efficiency. Seamlessly integrating with existing tools, Siit eliminates complexity, accelerates resolution times, and transforms internal support into a strategic advantage.

Average Rating: 5.0/5.0

Total Reviews: 29

How Do G2 Users Rate Siit?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)

Who Is the Company Behind Siit?

  • Seller: Siit
  • Year Founded: 1976
  • HQ Location: Paris, FR
  • Twitter: @siitapp
    35 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    91 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 55% Small, 45% Medium

What Do G2 Reviewers Say About Siit?

AI-generated summary from verified user reviews

Pros
  • Users find SIIT's ease of use remarkable, enhancing efficiency and streamlining internal support with intuitive tools.
  • Users value the seamless integrations of Siit with tools like Slack and Teams, enhancing efficiency in workflows.
  • Users commend SIIT for its exceptional customer support, providing fast, intuitive assistance directly through Slack and Teams.
  • Users appreciate the seamless communication with Siit, enhancing support efficiency and employee satisfaction through Slack integration.
  • Users appreciate the communication efficiency of Siit, enhancing support speed and collaboration within teams.
Cons
  • Users feel that Siit's inadequate reporting limits their ability to gain valuable insights into support operations.
  • Users desire inadequate reporting features from Siit, seeking enhanced analytics for improved support insights.
  • Users suggest enhancing Siit by addressing integration issues for a more seamless onboarding experience.
  • Users often face connectivity issues with Siit, hindering their experience due to the dependency on stable internet.
  • Users feel there's a need for limited customization, as they desire more options and advanced reporting capabilities.

What Are Recent G2 Reviews of Siit?

SiteGPT

SiteGPT is an AI chatbot which helps users build AI chatbots and train them on their websites or files or any other source of information. With SiteGPT users can 1. Build a personalised AI based chatbot in under 2 minutes 2. Train the chatbot on website, internal knowledge base (files, google drive, one drive or any other source of information) 3. Remove reliance on human support by providing highly accurate answers 24*7 at a fraction of the cost 4. Automate customer workflows by helping customers execute actions like (downloa my receipts, what is my current plan etc) 5. Convert visitors into prospects by providing them with hyper personalised responses

Average Rating: 4.9/5.0

Total Reviews: 8

How Do G2 Users Rate SiteGPT?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 9.6/10 (Category avg: 8.8/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind SiteGPT?

  • Seller: SiteGPT
  • Year Founded: 2023
  • HQ Location: Bangalore, IN
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 33% Medium

What Are Recent G2 Reviews of SiteGPT?

Unifonic

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. It streamlines conversations at every touchpoint throughout the customer journey by unifying communication channels, messaging apps, and chatbots. Unifonic’s solutions integrate customer communication channels, including text, voice, messaging, and web, into a single platform that enables companies to create stronger customer relationships. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication returns on investment. From SMS for online banking to WhatsApp customer service support, Unifonic empowers organizations to transform their customer experiences while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects local enterprises with their customers. This includes leading banks, financial institutions and government entities throughout the Middle East and North Africa, as well as healthcare providers, retail and e-commerce, and transport and logistics providers worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by a local corporate presence in five countries and a dedicated team of 300+ professionals serving clients 24/7. For additional information about Unifonic, please visit https://www.unifonic.com/.

Average Rating: 4.8/5.0

Total Reviews: 13

How Do G2 Users Rate Unifonic?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Control: 7.5/10 (Category avg: 8.8/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Unifonic?

  • Seller: Unifonic
  • Year Founded: 2006
  • HQ Location: Riyadh, KSA
  • Twitter: @Unifonic
    4,569 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    552 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 77% Medium, 15% Large

What Do G2 Reviewers Say About Unifonic?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful automation features of Unifonic, enhancing customer engagement through streamlined communication channels.
  • Users value the integrated automation tools of Unifonic, enhancing customer engagement and service efficiency.
  • Users commend Unifonic for its unified and scalable omnichannel communication, enhancing customer engagement and service efficiency.
  • Users value the ease of use of Unifonic, benefiting from a unified platform for seamless communication across channels.
  • Users value the efficiency of Unifonic, benefiting from streamlined customer interactions through a unified communication platform.
Cons
  • Users express concerns about billing issues, citing lack of transparency and unexpected costs in Unifonic's pricing structure.
  • Users express concerns about transparent pricing issues and complexities in the billing structure that may lead to unexpected costs.
  • Users often face complexity in billing and manual management of campaigns, leading to frustration and unexpected costs.
  • Users express concerns over lack of transparent pricing and a complex billing structure leading to unexpected costs.
  • Users experience message delivery delays with Unifonic, impacting time-sensitive communications like OTPs and overall reliability.

What Are Recent G2 Reviews of Unifonic?

AiGPT Free

Unleash the power of ChatGPT with 🚀AiGPT_Free, the World's Most User-Friendly AI! Engage in endless creativity, all for FREE and with unlimited access. Experience the magic of AI that's backed by industry experts and loved by thousands globally. It's time to supercharge your chat experience with AiGPT! 🤔Are you tired of memorizing AI prompts? Say hello to AiGPT! Our intelligent system understands your needs and provides accurate results - no complex prompts required. 🛠️Are you tired of Juggling multiple tools for different tasks? Simplify your life with AiGPT! It's your one-stop solution for generating text, images, reports, and much more. ⏰Are you tired of running out of free usage limits? With AiGPT, say goodbye to limits! Enjoy endless fun creating cool stuff - all for free! 🪄Are you tired of complicated setups and installations? With AiGPT, jump straight into the action. Just one click on a link, and you're in our Telegram Ai bot, ready to chat and create. Convenience at your fingertips! AiGPT🤖 is revolutionizing the way people interact with artificial intelligence. It's not just a tool; it's a gateway to unlimited creative possibilities - all free, forever! No longer worry about paying hefty fees for using AI tools. Tools Overview- 🔧 Quick Grammar Fix - Fixes your grammar to make sentences sound fancy, just like a pro! 🏃 Quick Email/Message - Tell it a bit about your email or message, and it will do the rest! 🗨️ Just ChatGPT - Have a chit-chat with our smart AI friend who knows a lot of things! 🧙 Magic Prompt - Generating a perfect prompt from your vague instructions, using the data of millions of prompts we will provide the perfect prompt for your task. 👂 Voice ChatGPT - Just speak to it, no more typing! 📃 Generate Reports - It loves to help you create super cool reports like homework, essays, or business plans! 🔬 Chat With PDF/Web - It can chat, summarize, or help you understand things from your PDF file! 🎨 Generate Image - Makes pictures using special AI magic. Fast creations with Dall-E. Fancy images with Stable diffusion. 🔃 Reply Assistant - Helps you reply to emails, messages, or tweets super quick! 📸 Social Media - It can think up awesome captions for your Instagram pictures or write cool posts for Facebook and Twitter! AiGPT is not just a product; it's a mission to democratize AI and make it an integral part of daily life🧬. We envision a world where AI is not a luxury but a handy tool, always ready to assist, inspire, and amaze. Join the revolution with AiGPT today! Let's make every interaction count and turn every chat into a masterpiece. Explore, create, and transcend the ordinary with the extraordinary powers of AiGPT. Get started now, and let your creativity soar! 🎉

Average Rating: 3.9/5.0

Total Reviews: 7

How Do G2 Users Rate AiGPT Free?

  • Has the product been a good partner in doing business?: 6.1/10 (Category avg: 9.2/10)
  • Control: 7.9/10 (Category avg: 8.8/10)
  • Analytics: 7.1/10 (Category avg: 8.5/10)
  • Collection of information: 6.9/10 (Category avg: 8.6/10)

Who Is the Company Behind AiGPT Free?

  • Seller: AiGPT
  • Year Founded: 2023
  • HQ Location: Mumbai, IN
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 62% Small, 31% Medium

What Do G2 Reviewers Say About AiGPT Free?

AI-generated summary from verified user reviews

Pros
  • Users find AiGPT Free's ease of use exceptional, enabling quick responses and stable performance on mobile devices.
  • Users value the helpful assistance of AiGPT Free, enabling quick response generation and key point extraction on-the-go.
  • Users value the speed and stability of AiGPT Free, enabling quick responses on-the-go without interruptions.
Cons
  • Users feel the service is good, yet there's a need for more detailed information on data security and privacy.

What Are Recent G2 Reviews of AiGPT Free?

GaliChat

Your 24/7 AI Support Assistant that helps you grow your business. Our AI-powered chatbot handles the lead generation & customer service for you. It cuts your business's costs by offering personalized responses that makes your customers happy.

Average Rating: 4.5/5.0

Total Reviews: 7

How Do G2 Users Rate GaliChat?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.2/10)
  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)
  • Collection of information: 6.7/10 (Category avg: 8.6/10)

Who Is the Company Behind GaliChat?

Who Uses This Product?

  • Company Size: 57% Small, 43% Medium

What Do G2 Reviewers Say About GaliChat?

AI-generated summary from verified user reviews

Pros
  • Users value the helpful interactions of GaliChat, as it efficiently addresses customer queries and issues.
  • Users commend the excellent customer support of GaliChat, ensuring prompt responses and effective issue resolution.
  • Users love the amazing features of GaliChat, enhancing customer support and streamlining task management effectively.
  • Users love the interactive user interface of GaliChat, enhancing support responsiveness and customer interaction efficiency.
Cons
  • Users find the cost prohibitive for fully testing GaliChat, impacting their experience with the bot.
  • Users note that GaliChat can be expensive, limiting experimentation with its full potential due to costs.
  • Users express concerns over time delays and costs associated with fully utilizing GaliChat's features.

What Are Recent G2 Reviews of GaliChat?

InsertChat

InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your business data, offering a customized AI chatbot solution. This powerful combination allows businesses to fully harness their data sources, such as website content, helpdesk information, knowledge bases, documents, YouTube videos, podcasts, and more, to provide intelligent and accurate responses to both customers and employees. InsertChat is built to understand the nuances of your products, services, and customer interactions, offering a personalized AI chatbot experience that can streamline customer support, amplify customer engagement, and optimize workforce efficiency. With InsertChat, businesses can leverage the power of ChatGPT while utilizing the unique aspects of their business data, achieving a synergy that enhances the overall customer and employee experience. For those interested in utilizing InsertChat's capabilities, the platform offers a simple three-step process to get started. Users can sign in or register for free, choose the desired features and customize their AI chatbot, and then train the AI using the provided tools. InsertChat has been highly rated by users, receiving an average rating of 5/5, with many praising its features, value for money, and the positive impact it has had on their operations, so join us to discover the next generation of AI chatbots!

Average Rating: 4.5/5.0

Total Reviews: 7

How Do G2 Users Rate InsertChat?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.2/10)
  • Control: 7.5/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind InsertChat?

Who Uses This Product?

  • Company Size: 78% Small, 33% Medium

What Do G2 Reviewers Say About InsertChat?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use and customization offered by InsertChat, enhancing their customer support experience.
  • Users appreciate the full customizability of InsertChat, enhancing their customer service support across languages.
  • Users find InsertChat to be easy to use and implement, greatly enhancing customer service support through customization.
  • Users value the easy setup of InsertChat, appreciating its seamless implementation and customization options.
  • Users find InsertChat easy to use and implement, appreciating its customizability for enhanced customer service support.
Cons
  • Users find InsertChat to be costly and have experienced software bugs affecting their satisfaction with the product.
  • Users report costly software bugs in InsertChat, affecting usability and raising concerns about pricing competitiveness.

What Are Recent G2 Reviews of InsertChat?

It's Alive

ItsAlive is a chatbot builder that enables to create, publish and manage facebook messenger chatbots.

Average Rating: 4.4/5.0

Total Reviews: 7

How Do G2 Users Rate It's Alive?

  • Control: 7.2/10 (Category avg: 8.8/10)
  • Analytics: 8.9/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind It's Alive?

Who Uses This Product?

  • Company Size: 57% Medium, 43% Small

What Do G2 Reviewers Say About It's Alive?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of automation, allowing quick chatbot deployment without any coding or technical skills.
  • Users value the user-friendly setup of It's Alive, making chatbot creation accessible without technical expertise.
  • Users love the ease of use of It's Alive, effortlessly creating chatbots without any coding skills.
  • Users appreciate the easy setup of It's Alive, making chatbot creation quick and accessible for everyone.
  • Users love how easy It’s Alive is to use, making chatbot creation accessible for everyone, no coding required.
Cons
  • Users face integration issues with It's Alive, limiting their chatbot's functionality to only Facebook Messenger.
  • Users find the limited platform options of It's Alive constraining for expanding customer engagement beyond Facebook Messenger.

What Are Recent G2 Reviews of It's Alive?

What Are G2 Users Discussing About It's Alive?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026