Best Chatbots Software - Page 16

How Many Chatbots Software Products Does G2 Track?

Total Products under this Category: 1,074

Category Stats (Nov 2026)

  • Average Rating: 4.52/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: CustomGPT.ai (+12.5%) - Among all products in this category, CustomGPT.ai recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank Chatbots Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 81,400+ Authentic Reviews
  • 1,074+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Chatbots Software

G2 Grid® for Chatbots Software plotting products by satisfaction and market presence

Highlighted products: Qualified, Zendesk for Customer Service, Fin, Jotform AI Agents, Tidio, Birdeye, Genesys Cloud CX, and Paylocity.

Underlying data: [Grid® JSON](https://www.g2.com/categories/chatbots/grids.json?focus%5B%5D=qualified&focus%5B%5D=zendesk-for-customer-service&focus%5B%5D=fin&focus%5B%5D=jotform-ai-agents&focus%5B%5D=tidio&focus%5B%5D=birdeye&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=paylocity)

Infobip

Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty. Infobip's infrastructure reaches over 7 billion mobile devices across six continents through 10,000+ connections, including 800+ direct operator connections - one of the largest carrier networks in the industry. New to Infobip? Start for free, no credit card required. The Infobip Self-Service portal lets businesses sign up and start testing in minutes. Explore SMS, WhatsApp, Email, Viber, and Voice on a free trial with up to 100 messages included. When you're ready to scale, choose a pay-as-you-go model for flexible usage, or opt for volume packages with dedicated onboarding, support, and professional services. Whether you're a startup exploring your first campaign or an enterprise managing billions of interactions globally, Infobip has a path that fits. Founded in 2006 by CEO Silvio Kutić and Izabel Jelenić. Headquartered in London with offices across 6 continents.

Average Rating: 4.2/5.0

Total Reviews: 58

How Do G2 Users Rate Infobip?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Infobip?

  • Seller: Infobip
  • Year Founded: 2006
  • HQ Location: London, England
  • Twitter: @Infobip
    33,954 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,531 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 43% Medium, 38% Small

What Do G2 Reviewers Say About Infobip?

AI-generated summary from verified user reviews

Pros
  • Users find Infobip's interface to be easy to use, enhancing integration and omnichannel communication effortlessly.
  • Users highlight the easy integrations with various tools, enhancing efficiency and simplifying customer engagement.
  • Users praise the easy integrations of Infobip, providing a comprehensive solution for seamless omnichannel communication.
  • Users appreciate the omnichannel engagement of Infobip, facilitating easy customer connection and enhanced segmentation options.
  • Users value the engagement increase offered by Infobip, seamlessly connecting with customers across multiple channels.
Cons
  • Users experience poor customer support with slow response times, often waiting up to three days for assistance.
  • Users experience delays in support responses, often waiting three days for assistance, impacting their overall experience.
  • Users experience poor response times from Infobip's support, often waiting three days for assistance.
  • Users experience delay issues with the support team, impacting their overall satisfaction with Infobip's service.
  • Users feel the need for limited features like cropping options in emails, impacting overall satisfaction with Infobip.

What Are Recent G2 Reviews of Infobip?

What Are G2 Users Discussing About Infobip?

IntelliTicks

IntelliTicks engages your visitors using intelligent conversations and connects the HOT prospects with your best reps in Real Time.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate IntelliTicks?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind IntelliTicks?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of IntelliTicks?

What Are G2 Users Discussing About IntelliTicks?

JivoChat

JivoChat is an all-in-one business messenger designed to enhance customer communication by integrating multiple channels into a single platform. It enables businesses to engage with clients through live chat, social media, messengers, and phone calls, ensuring seamless and efficient interactions. Key Features and Functionality: - Omnichannel Support: Consolidates various communication channels, including WhatsApp, Instagram, Facebook, Telegram, email, and Apple Business Chat, allowing businesses to interact with customers on their preferred platforms. - Live Chat for Websites and Mobile Apps: Provides customizable chat widgets for both web and mobile platforms, facilitating real-time engagement with website visitors and app users. - Chatbots and AI Integration: Utilizes AI-powered chatbots to handle standard inquiries, automate responses, and operate 24/7, thereby reducing the workload on human agents. - Proactive Engagement Tools: Features proactive chat invitations, pre-chat buttons, and real-time visitor monitoring to initiate conversations and boost conversion rates. - CRM Integration: Offers built-in CRM capabilities and integrates with existing CRM systems, enabling efficient management of customer interactions and data. - Telephony and Video Calls: Supports voice calls, video calls, and callback features, providing versatile communication options to meet diverse customer needs. Primary Value and Solutions Provided: JivoChat addresses the challenge of fragmented customer communication by unifying various channels into a single interface, enhancing response times and customer satisfaction. Its AI-driven automation and chatbot features allow businesses to handle a high volume of inquiries efficiently, reducing operational costs. The platform's proactive engagement tools and real-time monitoring capabilities help in capturing leads and increasing conversion rates. By integrating with existing CRM systems and offering comprehensive analytics, JivoChat empowers businesses to streamline their customer service processes and build stronger relationships with their clients.

Average Rating: 4.6/5.0

Total Reviews: 48

How Do G2 Users Rate JivoChat?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Control: 7.5/10 (Category avg: 8.8/10)
  • Analytics: 7.5/10 (Category avg: 8.5/10)
  • Collection of information: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind JivoChat?

  • Seller: JivoChat
  • Year Founded: 2012
  • HQ Location: Vitória, BR
  • Twitter: @JivoChat
    109 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    100 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Consultant
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 61% Medium, 37% Small

What Are Recent G2 Reviews of JivoChat?

What Are G2 Users Discussing About JivoChat?

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Kaily.ai

Kaily.ai is your conversational AI agent, designed to work like a teammate, not just a chatbot. Businesses of all sizes use Kaily to deliver personalized, interactive experiences through natural language conversations across websites, apps, WhatsApp, email, and voice. Powered by advanced language models like GPT-4o, Claude, Gemini, and Llama, Kaily understands intent, responds in context, and guides users through tasks in a chat window. From resolving support issues to capturing leads and scheduling meetings, Kaily makes conversations feel seamless and human-like while helping teams handle more with less effort. What Kaily can do Automate and support key customer journeys, including: - Lead capture and qualification - Demo and meeting scheduling - Multilingual customer support - Order tracking and status updates - FAQ and knowledge base assistance Why teams choose Kaily - Omnichannel conversations: Engage on web, mobile, WhatsApp, email, and more. - Smooth agent handover: AI assists on initial queries with seamless human takeover when needed. - Custom workflows: Automate everyday processes like ticketing, order lookups, and appointment booking. - Code-free customization: Configure Kaily’s personality, flows, and styling without writing code. - Powerful integrations: Connect with CRMs, e-commerce platforms, helpdesks, and calendars. - Enterprise-ready: GDPR, SOC 2, ISO 27001 certified, role-based access, and dedicated support. - Industry-specific models: Retail and e-commerce, education, healthcare, finance, travel, and more. The benefits - Provide instant, personalized assistance in natural conversations 24/7. - Engage customers in chat, voice, and video for a complete experience. - Proactively engage visitors and convert them into customers. - Automate repetitive queries to free up your team. - Gain insights from chat data to improve engagement. - Scale customer interactions without scaling costs.

Average Rating: 4.8/5.0

Total Reviews: 7

How Do G2 Users Rate Kaily.ai?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Kaily.ai?

  • Seller: Kaily.ai
  • Year Founded: 2023
  • HQ Location: San Jose, US
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 40% Large

What Do G2 Reviewers Say About Kaily.ai?

AI-generated summary from verified user reviews

Pros
  • Users highlight the easy integrations of Kaily.ai, allowing quick setup of chatbots with various data sources.
  • Users praise the seamless AI integration of Kaily.ai, enhancing efficiency with dynamic virtual assistance and chatbot deployment.
  • Users value the seamless integration of data sources in Kaily.ai, enhancing customer experience with an easy-to-setup chatbot.
  • Users find Kaily.ai's interface easy to use, allowing quick chatbot integration and efficient coding support.
  • Users appreciate the easy setup of Kaily.ai, which enhances their experience with seamless integration and responsive support.
Cons
  • Users experience delayed responses with Kaily.ai, causing frustration due to lag and irrelevant answers during queries.
  • Users are frustrated by the lack of WhatsApp integration, which hinders their desired functionality and experience.
  • Users experience slow loading times, leading to frustration during search and result retrieval.
  • Users experience slow performance with lag in search results, causing frustration during use.
  • Users experience unreliable service with Kaily.ai, facing downtime and irrelevant responses to their queries.

What Are Recent G2 Reviews of Kaily.ai?

Leadster

Leadster is the best marketing chatbot focused on increasing the generation of qualified leads through the website. We approach your website visitors in a personalized and proactive way, to convert your traffic into leads. Conversation flows are created in a simple and intuitive way by the platform. After capturing the leads, they are integrated directly with the CRM that the company already uses, such as: Hubspot, Salesforce, RD Station, etc. and also via Zapier and webhook. We send the conversion event of generated leads to Google Analytics, Google ADS and Meta ADS to optimize your paid media campaigns. We have a dashboard focused on the main conversion metrics to monitor the performance of chatbot flows across each marketing channel. We offer 14 days free for you to see the results! How it works: https://youtu.be/AOYTb-SGhl0

Average Rating: 3.5/5.0

Total Reviews: 4

How Do G2 Users Rate Leadster?

  • Has the product been a good partner in doing business?: 3.3/10 (Category avg: 9.1/10)
  • Analytics: 5.8/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Leadster?

  • Seller: Leadster
  • Year Founded: 2015
  • HQ Location: Curitiba, BR
  • LinkedIn® Page: www.linkedin.com
    37 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Do G2 Reviewers Say About Leadster?

AI-generated summary from verified user reviews

Pros
  • Users love the easy integrations with Pluga, making setup and form conversion quick and efficient.
  • Users find the easy setup of Leadster allows quick transformation of forms into conversational leads.
  • Users find easy integration with Pluga and quick form changes enhance Leadster's usability and efficiency.
  • Users find Leadster simple to implement, allowing easy transition to chat-like forms with quick integration.
Cons
  • Users face challenges with data inaccuracy due to lack of implements and difficulty in extracting report data.
  • Users struggle with the learning curve of Leadster due to insufficient tools and challenging data extraction.
  • Users report experiencing poor customer support, making it difficult to resolve issues and extract report data.

What Are Recent G2 Reviews of Leadster?

Manifest AI

Manifest AI is an AI shopping assistant and customer support agent for Shopify and ecommerce brands. It recommends products, answers pre-purchase questions and resolves order tracking, return, exchange and refund queries across web chat, email, Instagram and WhatsApp, handing over to your team or helpdesk when needed. Manifest AI is trained on your catalog, policies and past conversations, and integrates with Shopify, Gorgias, Zendesk and Klaviyo. It replies in the shopper's language. Pricing is usage-based at $0.05 per AI reply, with 80%+ of tickets automated or your money back. Manifest AI is backed by Y Combinator and used by 500+ brands. Example result: at Brabar, shoppers who chatted with Manifest AI converted at 1.49% vs 0.25%, and 87% of queries were resolved by AI.

Average Rating: 4.5/5.0

Total Reviews: 6

How Do G2 Users Rate Manifest AI?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Manifest AI?

  • Seller: BIK
  • Year Founded: 2019
  • HQ Location: Palo Alto
  • Twitter: @Bikglobal
    46 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    358 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 33% Medium

What Do G2 Reviewers Say About Manifest AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the responsive customer support of Manifest AI, enhancing navigation and boosting conversions effectively.
  • Users value the highly effective customer engagement of Manifest AI, enhancing support and driving conversions seamlessly.
  • Users appreciate the exceptional support of Manifest AI, enhancing customer experience and boosting conversions effectively.
  • Users value the effective client management of Manifest AI, enhancing support and engagement while boosting conversions.
  • Users value the ease of use of Manifest AI, enhancing customer navigation and support efficiency on their websites.
Cons
  • Users find the chatbot's responses too concise, pointing out a lack of detail that limits the overall experience.
  • Users find the navigation difficult, indicating the backend system could be more user-friendly and intuitive.
  • Users find the navigation difficult, indicating the back end system could be more user-friendly.
  • Users find the testing difficulty of Manifest AI challenging, requiring extensive adjustments for optimal performance.

What Are Recent G2 Reviews of Manifest AI?

Personal.AI

Personal AI is the largest supplier of AI workers, serving Enterprise and SMB markets with proprietary Personal Language Models (PLMs). Each PLM (or “Persona”) has a specific function or role, with deep knowledge in its area, and is designed for both human collaboration and autonomous workflows. The Company was founded in 2020 by Suman Kanuganti, Sharon Zhang, and Kristie Kaiser. For more information, visit https://personal.ai

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate Personal.AI?

  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Personal.AI?

Who Uses This Product?

  • Company Size: 75% Small, 25% Large

What Do G2 Reviewers Say About Personal.AI?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of implementation of Personal.AI enhances their engagement with its diverse features.
  • Users appreciate the ease of use of Personal.AI, enjoying its accessible features through natural language interaction.
  • Users find the intuitive features of Personal.AI easy to use, enhancing their engagement and efficiency.
  • Users find implementation easy, effortlessly utilizing Personal.AI's features by simply asking in their own language.

What Are Recent G2 Reviews of Personal.AI?

Plazbot

Plazbot's purpose is to eliminate the dissatisfaction gap that exists between companies and their customers with artificial intelligence and a centralized customer service platform that has the following modules: - Creation of Chatbots with No-Code module and conversation flows - Omnichannel platform that centralizes the service channels of Whatsapp, Facebook, Webchat, Telegram, Instagram, Mercadolibre, SMS. - WhatsApp marketing platform with massive shipments. - Telephone exchange for Vozip calls - Powerful CRM for closing sales. - Chatgpt integration and support for agents and chatbots. - Management of service agents. With Plazbot we go to medium and large companies and corporations where we attack all the pain points that exist in a customer service and sales area.

Average Rating: 4.5/5.0

Total Reviews: 4

How Do G2 Users Rate Plazbot?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Control: 8.9/10 (Category avg: 8.8/10)
  • Analytics: 9.4/10 (Category avg: 8.5/10)
  • Collection of information: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind Plazbot?

  • Seller: Plazbot
  • Year Founded: 2019
  • HQ Location: Lima, PE
  • LinkedIn® Page: www.linkedin.com
    9 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Plazbot?

Posh

Posh is building agentic AI for community banks and credit unions, helping them serve customers, reach new audiences, and empower their teams. Purpose-built for financial services, Posh's AI works across voice, digital, and knowledge channels, powering conversational customer service, 24/7 self-service, and dramatically more efficient frontline teams. From customer-facing assistants to employee productivity tools, Posh helps institutions serve their communities, reach more people, and empower the staff behind every interaction. Backed by leading AI and financial services experts, Posh delivers measurable gains in both customer and employee experience. Explore posh.ai and follow Posh on LinkedIn to learn more.

Average Rating: 4.9/5.0

Total Reviews: 4

How Do G2 Users Rate Posh?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Posh?

  • Seller: Posh AI
  • Year Founded: 2018
  • HQ Location: Boston, US
  • LinkedIn® Page: www.linkedin.com
    184 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Small

What Are Recent G2 Reviews of Posh?

re:tune

re:tune is a platform to create, train and publish fully-customizable AI chatbots for your business.

Average Rating: 3.6/5.0

Total Reviews: 4

How Do G2 Users Rate re:tune?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 7.8/10 (Category avg: 8.8/10)
  • Analytics: 7.2/10 (Category avg: 8.5/10)
  • Collection of information: 7.8/10 (Category avg: 8.6/10)

Who Is the Company Behind re:tune?

Who Uses This Product?

  • Company Size: 50% Small, 25% Medium

What Are Recent G2 Reviews of re:tune?

REVE Chat

REVE Chat is a powerful AI-first omnichannel customer engagement platform that enables businesses to connect, support, and convert users across all major digital touchpoints — from your website to messaging apps and mobile platforms. With a unified platform for live chat, LLM-driven Chatbot & AI Agents, automated campaigns, ticketing, and voicebots, REVE Chat gives you complete control over the customer journey — across WhatsApp, Instagram, Facebook Messenger, Telegram, YouTube, Google My Business, Play Store, App Store, and in-app SDKs, alongside integrations with your CRM, helpdesk, and analytics tools. Whether you're handling high-volume support, driving sales via automation, or delivering proactive onboarding, REVE Chat helps your team work smarter with a mix of automation, AI, and human support — all from one platform.

Average Rating: 4.3/5.0

Total Reviews: 16

How Do G2 Users Rate REVE Chat?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
  • Control: 9.2/10 (Category avg: 8.8/10)
  • Analytics: 8.3/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind REVE Chat?

  • Seller: Revechat
  • Year Founded: 2014
  • HQ Location: Singapore, Singapore
  • Twitter: @REVEChat
    1,216 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    34 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 56% Medium, 25% Small

What Do G2 Reviewers Say About REVE Chat?

AI-generated summary from verified user reviews

Pros
  • Users value the seamless chat communication of REVE Chat, enhancing support efficiency and customer satisfaction significantly.
  • Users commend the effective customer engagement capabilities of REVE Chat, enhancing support efficiency and satisfaction significantly.
  • Users commend the exceptional customer support of REVE Chat, which enhances communication and operational efficiency.
  • Users value the customization options of REVE Chat, enabling tailored experiences that align perfectly with their brand identity.
  • Users appreciate the intuitive interface and robust features of REVE Chat, enhancing customer support and satisfaction significantly.
Cons
  • Users face lagging issues in the chat interface, disrupting conversations and affecting overall user experience.
  • Users find the learning curve steep due to confusing documentation, making it hard to locate important details.
  • Users find the documentation confusing, making it difficult to locate essential elements like the auth token.
  • Users experience poor integration with third-party tools, limiting their ability to use diverse applications effectively.
  • Users report poor interface design, citing lag and a lack of intuitive navigation on the mobile app.

What Are Recent G2 Reviews of REVE Chat?

socialboost

Whether you're expanding your Facebook presence with more pages, or just beginning, the SocialBoost platform is right for you

Average Rating: 4.6/5.0

Total Reviews: 5

How Do G2 Users Rate socialboost?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 9.2/10 (Category avg: 8.5/10)
  • Collection of information: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind socialboost?

  • Seller: SocialBoost
  • Year Founded: 2012
  • HQ Location: Veghel, NL
  • Twitter: @SocialBoostNow
    166 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of socialboost?

What Are G2 Users Discussing About socialboost?

VOICEplug AI

VOICEplug AI is a Voice AI platform purpose-built for the restaurant industry, automating food ordering and customer engagement across every channel — phone, drive-thru, kiosk, and reservations — using natural, conversational AI technology. Restaurants lose thousands of dollars every week to missed calls, long hold times, and understaffed front-of-house teams. VOICEplug solves this at the root. Our AI-powered phone ordering system answers every incoming call, takes orders in natural conversation, handles customer inquiries, communicates limited-time offers, and manages reservations — 24 hours a day, 7 days a week, without putting a single customer on hold or adding headcount. Phone AI captures every phone order and reservation automatically, turning your busiest hours into your most efficient ones. Drive-Thru AI replaces the traditional intercom with intelligent voice ordering — cutting wait times, reducing errors, and upselling at every interaction. Kiosk AI enables touchless, voice-powered ordering inside and outside the restaurant, freeing staff to focus on hospitality rather than order-taking. Reservations AI handles table bookings, modifications, and confirmations over the phone without tying up your team. Unlike generic conversational AI tools, VOICEplug is trained specifically for restaurant ordering complexity — modifier-heavy menus, combo structures, size variants, coupons, dietary preferences, and real-time upsells are all handled natively. The platform continuously learns from every live interaction, improving accuracy, personalizing responses, and adapting to your menu and your customers over time. VOICEplug integrates seamlessly with 50+ restaurant technology systems — including leading POS systems, online ordering platforms, loyalty programs, and payment gateways — with no new hardware required and zero downtime during deployment. It supports multiple languages, enabling restaurants to serve a more diverse customer base without additional staffing. Restaurants and QSR chains using VOICEplug AI see measurable results fast: 100% of calls answered — zero missed orders, zero lost revenue 12–25% increase in average check size through intelligent, in-conversation upselling 50–75% reduction in order-related labor costs Up to 20% more repeat orders through personalized, remembered customer experiences Live in days — fast onboarding with no disruption to existing operations From independent pizzerias and fast-casual concepts to multi-location restaurant chains and enterprise QSR brands, VOICEplug AI transforms every customer touchpoint — phone call, drive-thru lane, kiosk, reservation request — into a consistent, accurate, and revenue-generating experience. Stop losing orders to missed calls and overwhelmed staff. With VOICEplug AI, every customer is answered, every order is captured, and every interaction builds loyalty — automatically.

Average Rating: 4.1/5.0

Total Reviews: 4

How Do G2 Users Rate VOICEplug AI?

  • Control: 8.3/10 (Category avg: 8.8/10)
  • Analytics: 8.8/10 (Category avg: 8.5/10)
  • Collection of information: 7.9/10 (Category avg: 8.6/10)

Who Is the Company Behind VOICEplug AI?

  • Seller: VOICEplug
  • Year Founded: 2020
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    69 employees on LinkedIn®
  • Ownership: Privately Held
  • Phone: +1 650-918-6100

Who Uses This Product?

  • Company Size: 60% Medium, 40% Small

What Do G2 Reviewers Say About VOICEplug AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the enhanced customization of VOICEplug AI, enabling effortless order modifications and inquiries through conversation.
  • Users appreciate the ease of use provided by VOICEplug AI, simplifying order placements and enhancing customer experience.
  • Users appreciate the easy integrations of VOICEplug AI, enhancing convenience for both customers and employees in order placement.
  • Users value the customization and conversational order-taking features of VOICEplug AI, streamlining their ordering process.
  • Users appreciate the convenience of integrations with VOICEplug AI, enhancing order placement through conversational commerce.
Cons
  • Users express frustration with frequent connectivity issues, leading to dropped orders and a negative experience for everyone involved.
  • Users note a lack of insight into customer behavior during voice interactions, limiting the effectiveness of reporting features.
  • Users feel the reporting features are somewhat limited, lacking insights into customer behavior during voice interactions.
  • Users report a high rate of software bugs, leading to dropped orders and frustrating repeated processes.

What Are Recent G2 Reviews of VOICEplug AI?

Worknet

Worknet is an in-app AI agents powered customer journey engine that gives every user their own dedicated agent—working proactively to drive inbound leads to trial conversion, retention, and expansion. It engages users in real time, resolves issues instantly when possible, and brings in the right teammate when human help is needed—whether from Customer Success, Support, Sales, or Product. Worknet doesn’t wait for users to ask for help. It identifies intent, uncovers friction, and initiates conversations at key moments—ensuring customers move forward and never feel stuck. Key capabilities: - Proactive engagement based on behavior, usage, and intent - Instant resolution through AI-powered actions and knowledge - Smart collaboration with your internal teams via Slack, Teams, or CRM - Personalized journeys that scale across trials, onboarding, and accounts - Continuous learning from every interaction With Worknet, you’re not just automating support—you’re accelerating every part of the customer journey. Worknet is utilized by industry leaders, including Monday.com, Palo Alto Networks, 8x8, EQT and Certinia.

Average Rating: 4.8/5.0

Total Reviews: 22

How Do G2 Users Rate Worknet?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.1/10)
  • Control: 10.0/10 (Category avg: 8.8/10)
  • Analytics: 10.0/10 (Category avg: 8.5/10)
  • Collection of information: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Worknet?

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 41% Medium, 18% Large

What Do G2 Reviewers Say About Worknet?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Worknet, enjoying effortless setup and seamless integration across teams.
  • Users appreciate the easy integrations of Worknet, enjoying a seamless setup with HubSpot and Slack for better performance.
  • Users highlight the efficiency of Worknet in converting leads and streamlining support, enhancing productivity dramatically.
  • Users appreciate the flexibility and user-friendliness of Worknet, enhancing productivity and lead management seamlessly.
  • Users value the seamless integrations of Worknet, enhancing productivity and streamlining their workflows effortlessly.
Cons
  • Users desire more customization options in Worknet, particularly for reporting and content formatting features.
  • Users find the limited features of Worknet frustrating, especially regarding automation and customization options.
  • Users report missing features in Worknet, particularly around automation and customization options for articles.
  • Users find the sentiment accuracy of Worknet inconsistent, often leading to irrelevant suggestions and information.
  • Users desire more customizable reporting functionality in Worknet's BI tool for tailored data extraction.

What Are Recent G2 Reviews of Worknet?

Zappr.AI

At Zappr.AI, we're passionate about helping businesses, teams, and individuals unlock the full potential of artificial intelligence. Our platform provides intuitive tools that enable you to create personalized chatbots tailored to your unique needs, no technical expertise required. Our mission is to empower you with comprehensive solutions that streamline your operations and improve customer engagement. Whether you're looking for custom chatbot development, seamless integrations, or flexible pricing plans, we've got you covered. With Zappr.AI, you can stay ahead of the curve and achieve your goals with ease.

Average Rating: 3.5/5.0

Total Reviews: 4

How Do G2 Users Rate Zappr.AI?

  • Control: 8.8/10 (Category avg: 8.8/10)
  • Analytics: 7.9/10 (Category avg: 8.5/10)
  • Collection of information: 7.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Zappr.AI?

  • Seller: Zappr.AI
  • Year Founded: 2022
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Medium, 25% Small

What Do G2 Reviewers Say About Zappr.AI?

AI-generated summary from verified user reviews

Pros
  • Users find Zappr.AI to be an essential automation tool that enhances productivity and seamlessly integrates with various platforms.
  • Users love the easy integrations with various tools like Google Calendar and CRMs for enhanced productivity.
  • Users rave about the efficiency of Zappr.AI, enhancing productivity in business automation tasks seamlessly.
  • Users love the seamless integrations of Zappr.AI with various tools, enhancing business productivity effortlessly.
Cons
  • Users find Zappr.AI lacking in mobile app features, with limited automations on the free plan and paid features needed.

What Are Recent G2 Reviews of Zappr.AI?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated April 9, 2026