I think it is a good move insofar as it aims to enhance the level of customization during the ordering process. VOICEplug AI is its capacity to receive orders through conversation in words. Customers can add modifications and make inquiries without any much attention from my staff. Review collected by and hosted on G2.com.

I have suffered a high rate of dropped orders that makes it a worrisome technology. The system malfunctions or freezes and the order is not processed. This is irritating to my customer as well as to my staff since they have to repeat the order all over. Review collected by and hosted on G2.com.