Best Chatbots Software - Page 38
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Best Chatbots Software At A Glance
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Gustabot enhances WhatsApp interactions with an AI-driven custom API interface.
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Hala.ai is an AI platform (AI framework and Conversational UI) for businesses that use business software (SAP, Microsoft Dynamics, QuickBooks Online, and others). Our solution aims to automate routine
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HaveFunnels is an omnichannel customer-engagement platform that unifies every conversation your business has—across WhatsApp, Instagram, Facebook Messenger, web chat, email and SMS—into a single AI-po
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Hellobot - an advanced voice bot
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Moe is a one-stop shop for chatbots, live chat and messaging. Build and launch chatbots in minutes. with our no-code bot builder. Create chatbots in minutes with diverse templates and automate key
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Hellomybot.io is a simple tool to create and manage conversational agents for websites or smartspeakers and improve lead conversion rate.
32 Twitter followers
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Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text. With 24x 7x 365 energeti
134 Twitter followers
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Hexabot is a powerful and versatile open-source chatbot platform designed to simplify the creation and management of intelligent conversational AI chatbots/agents. Whether you're a business owner seek
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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer ex
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Platform for digital customer service
- 100% Mid-Market
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A 10X Faster Way To revolutionize your customer experience Using Text-Based AI-Chatbot| and Chatbot with AI-Powered Digital Human|
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CHATBOT CUSTOMER EXPERIENCE PLATFORM POWERED BY AI
