Chargent is a comprehensive payment solution designed specifically for Salesforce users, facilitating credit card, ACH, and subscription billing processes. This software seamlessly integrates into the Salesforce ecosystem, allowing businesses to manage their payment transactions directly within the platform. By utilizing Chargent, organizations can streamline their revenue capture, reduce manual data entry, and enhance their order and invoicing workflows, ultimately leading to improved operational efficiency.
Targeted primarily at businesses that rely on Salesforce for customer relationship management, Chargent caters to a diverse range of industries, including e-commerce, SaaS, and subscription-based services. Its robust capabilities make it an ideal choice for organizations looking to simplify their payment processes while maintaining a high level of control over their financial transactions. With Chargent, users can easily manage their billing cycles, automate payment collections, and reduce the risk of errors associated with manual data handling.
One of the standout features of Chargent is its extensive connectivity to over 30 payment gateways, including popular options like Braintree, CyberSource, Authorize.net, PayPal, and Stripe. This wide array of integrations ensures that users can select the payment methods that best suit their needs and preferences. Additionally, Chargent offers specialized integrations for enhanced functionalities, such as wallet capabilities through PayPal and card surcharging via InterPayments. These features provide flexibility and convenience for both businesses and their customers.
Chargent also includes an Automated Collections module, which is designed to manage failed payment retries and send email links for card updates automatically. This functionality significantly reduces subscription churn by ensuring that payment issues are addressed promptly and efficiently. By automating these processes, organizations can focus on their core operations rather than getting bogged down in payment-related tasks.
Since its inception in 2008, Chargent has gained the trust of thousands of organizations and millions of end users. Developed by AppFrontier LLC, a company based in San Francisco, Chargent continues to evolve, providing users with a reliable and effective payment solution that integrates seamlessly with Salesforce. This commitment to innovation and user satisfaction positions Chargent as a valuable asset for any organization looking to optimize its payment processing capabilities.
Average Rating: 4.5/5.0
Total Reviews: 59
How Do G2 Users Rate Chargent?
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Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
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Accounting: 6.7/10 (Category avg: 8.7/10)
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Payments: 6.7/10 (Category avg: 8.6/10)
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Management: 6.7/10 (Category avg: 8.8/10)
Who Is the Company Behind Chargent?
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Seller: AppFrontier
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Company Website:
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Year Founded: 2008
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HQ Location: San Francisco, CA
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LinkedIn® Page: www.linkedin.com
23 employees on LinkedIn®
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Phone: +1-415-275-1115
Who Uses This Product?
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Top Industries: Information Technology and Services, Non-Profit Organization Management
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Company Size: 44% Medium, 42% Small
What Do G2 Reviewers Say About Chargent?
AI-generated summary from verified user reviews
Pros
- Users value the connectivity of Chargent, benefiting from multiple gateways and real-time secure payment tracking.
- Users value the data accuracy of Chargent, benefiting from real-time payment tracking and secure processing.
- Users value the easy payments with Chargent, enjoying multiple gateways and secure, real-time payment tracking.
- Users value the secure payment processing of Chargent, enhancing the reliability of their transactions.
- Users appreciate the tracking ease of Chargent, enjoying real-time payment processing and multiple gateway support.
Cons
- Users find Chargent's setup to be costly and complex, which can hinder initial implementation and usability.
- Users find the difficult setup of Chargent to be a major obstacle in utilizing the product effectively.
- Users find Chargent to be expensive and complex to setup, which can deter potential adopters.
