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Item8 Reviews & Product Details

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Item8 Reviews (12)

Reviews

Item8 Reviews (12)

4.0
12 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and customer support, highlighting how it simplifies billing and enhances customer relationship management. Many appreciate its intuitive interface and ability to manage multiple accounts efficiently. However, a common limitation noted is the frequent updates that can disrupt user experience.
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Sairam Goud N.
SN
Engineer, Development Infra
Small-Business (50 or fewer emp.)
"Digi Auto Adds"
What do you like best about Item8?

One of the best intitutive platforms for the Digital Advertisements, support to automate multiple businesses. Easy to get data of multiple companies at one go. One of the best platforms for affiliate marketing by uncovering hidden oppurtunities. Simplifies the billings of the same.Ability to integrate with other softwares like Wordpress, Quickbooks etc. Review collected by and hosted on G2.com.

What do you dislike about Item8?

I expect more platfoems to integrate, users codable platform like Python. May be better pricing for beginners to build their business in initial stages Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
"Great CRM Billing Solution"
What do you like best about Item8?

I really like how it is easy to understand and use. The product also has a good looking UI with fun colors. Also, the fact that it works very fast and much better then the standard CPQ tool we use today is a huge plus. Review collected by and hosted on G2.com.

What do you dislike about Item8?

They are making too many updates to quickly, with no warning or heads up. Review collected by and hosted on G2.com.

Chloey M.
CM
Lead Software Engineer
Small-Business (50 or fewer emp.)
"Manage your accounts for billing and invoice."
What do you like best about Item8?

Item8 is a great digital platform that I have been using for the past few years. I must say that it has greatly helped me in managing accounts for my advertising agency very well. Not only that it also helps to improve my customer relations because it is also an efficient and very well working CRM software. Supported by different formats of foreign currency I am easily able to manage all my billing and invoices from different countries. Review collected by and hosted on G2.com.

What do you dislike about Item8?

I think it is quite expensive if you compare it to the competitors, which are offering the same kind of product. At least they should give some kind of free trial so the people can have satisfaction before spending that much amount of money. Review collected by and hosted on G2.com.

Nuria V.
NV
E-commerce Management Consultant
Mid-Market (51-1000 emp.)
"Customer relationship management software for advertising firms"
What do you like best about Item8?

Item8 grants so many features to their users. It is easy to use. Their customer support is very helpful and they always response us on time. It enables us generating bills and invoices. It helps us in contact management. It enables us generating leads. We can easily manage user roles with this platform. It provides online storage as well. It helps us in managing workflows. Review collected by and hosted on G2.com.

What do you dislike about Item8?

It is not supported by android devices or mobile phones. You must need web to access it. It is not suitable for small business. They do not provide free trail to test their services we have to purchase it for first use. You cannot contact to support team through calls you can only contact them online. Review collected by and hosted on G2.com.

Donna W.
DW
Corporate Development Specialist
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Item 8 is web-based CRM which manage workflow contacts, bills and invoices."
What do you like best about Item8?

It is specifically used for advertising business. It helps to manage all the systems at a platform. It is easy to understand the customer problems. It has great efficiency and really supportive. It is highly CRM flexible tool. Item 8 allows to create agreements. It can automatically email bills and invoices and help to advertise stored in their profile. Cn easily synchronize bills. We also have better control over our clients. Files can easily attach by item 8 and can easily accessible at any time to its users. Review collected by and hosted on G2.com.

What do you dislike about Item8?

While using item 8 interface change with every new version and update. It is difficult to integrate it with other platforms. Its new update always adds a new quire to the users which is quite difficult to solve in short time. It is more difficult for users to generate bills for customers or even difficult to track bills of its own. Item 8 has pre-defined template so it is bitter difficult for users to add their own setting. Review collected by and hosted on G2.com.

Alyssa C.
AC
Product Manager
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"“One platform to the bill, manage customer relations and provide software as a service”"
What do you like best about Item8?

Item8 is an all and managing software for advertizing networks as it is a customer Relation Management (CRM), billing and Software as a Service providing platform. It helps in managing documents, legal entities, contracts, bills, invoice as well as manage the workflow of advertisers and affiliates. Review collected by and hosted on G2.com.

What do you dislike about Item8?

One of the major disadvantages of Item 8 is its pricing with charging about $230 per month for their starter package that goes up to $930 per month for the custom plan package. Another difficulty in using this platform is its constantly changing interface with every new version and update. Review collected by and hosted on G2.com.

Emma J.
EJ
Senior Software Engineer
Small-Business (50 or fewer emp.)
"“One platform for everything”"
What do you like best about Item8?

Our agency is in all and all in debt to item8 as it provides great service of CRM and SaaS platform. It really works great for document management, bills, invoices, legal entities contacts. It also manages the workflow of advertisers. Review collected by and hosted on G2.com.

What do you dislike about Item8?

I find it to be extremely expensive charging about 230 dollars a month and that is only for the starter package It can be as high as 930 dollars for a month in custom plan. The updates are constantly changing the interface making it difficult to get used to it. Review collected by and hosted on G2.com.

Keishlyann M.
KM
Software Engineer
Mid-Market (51-1000 emp.)
"Managing items with ease!"
What do you like best about Item8?

It is really easy to understand and implementation went really smooth for me. This product understand the problems of their customers and I found it really customer oriented. Review collected by and hosted on G2.com.

What do you dislike about Item8?

The ever-changing user interface and frequent updates which do not contain any prominent improvement is what bugs me. It is difficult to integrate it with other platforms. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market (51-1000 emp.)
"Your virtual manager!"
What do you like best about Item8?

I would say that this product is truly customer oriented and it constantly evolves according to the needs of the customers. The customer service is really supportive and facilitated me with great efficiency Review collected by and hosted on G2.com.

What do you dislike about Item8?

I experienced bugs in the user interface after every update. New updates don’t always add value to the functioning of the product. Moreover, sometimes it lags when booting up. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market (51-1000 emp.)
"The smooth operator"
What do you like best about Item8?

The customer service is second to none. Generating bills for the customers has never been so easy for me. Moreover, I don’t even have to track my bills, item8 does that for me. Review collected by and hosted on G2.com.

What do you dislike about Item8?

I would prefer if they would allow more customization of the documentation for the user. This will enhance the UI to make it simpler to operate. Review collected by and hosted on G2.com.

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