Best AI Agents for Small Business - Page 7

How Many AI Agents Products Does G2 Track?

Total Products under this Category: 4,851

Category Stats (Oct 2026)

  • Average Rating: 4.63/5 (↑0.01 vs Sep 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: MimikFlow (+49.98%) - Among all products in this category, MimikFlow recorded the largest rating increase compared to last month

Last updated: October 01, 2026

How Does G2 Rank AI Agents Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 341,200+ Authentic Reviews
  • 4,851+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for AI Agents

G2 Grid® for AI Agents plotting products by satisfaction and market presence

Highlighted products: ClickUp, Notion, Jotform AI Agents, Salesforce Agentforce, VEED, Rippling, HubSpot Marketing Hub, and Deel HR.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents/grids.json?focus%5B%5D=clickup&focus%5B%5D=notion&focus%5B%5D=jotform-ai-agents&focus%5B%5D=salesforce-agentforce&focus%5B%5D=veed&focus%5B%5D=rippling&focus%5B%5D=hubspot-marketing-hub&focus%5B%5D=deel-hr&segment=small-business)

Artisan

Artisan is the AI-first platform for outbound sales, powered by Ava, the autonomous AI BDR. Fast-growing startups and enterprise revenue teams use Ava to scale pipeline without scaling headcount. You own the strategy and the guardrails. Ava owns the execution. She searches 250M+ verified B2B contacts, enriches every prospect with 22+ data sources, and prioritizes leads using intent signals like funding rounds and leadership hires. She writes and sends personalized outreach, tests dozens of message variants per campaign, and shifts volume toward what's working. When replies come in, Ava qualifies leads, handles objections, and books meetings on your reps' calendars. Reps dial from the native AI dialer, with a brief before every call and a distilled follow-up after. Every outbound motion, one platform: Intent-driven cold outbound, triggered by real-time signals and website visitor data CRM campaigns that re-engage MQLs, event leads, closed-lost deals, and churned accounts Upsell and cross-sell campaigns using account and product usage data, sent on behalf of each account owner Built to run inside your stack, not replace it. Salesforce and HubSpot sync bi-directionally, Ava respects account ownership so she never crosses territory lines, custom webhooks bring in your own data, and every email sends from your reps' names on your own domains, so outreach reads like it came from them. Enterprise-grade control at any scale. Approve before sending or run fully autonomous, lock tone and CTAs, set banned phrases, and define escalation rules for when a human steps in. Artisan is SOC 2 Type II certified with SSO/SAML, advanced security controls, and audit logs. Every plan includes CSM support and onboarding; enterprise rollouts add a forward-deployed strategist who builds and launches your motion with you. Trusted by revenue teams at SaaStr, SumUp, CookUnity, Quora, and Informa.

Average Rating: 4.2/5.0

Total Reviews: 57

Who Is the Company Behind Artisan?

  • Seller: Artisan
  • Company Website:
  • Year Founded: 2023
  • HQ Location: San Francisco
  • Twitter: @GetArtisanAI
    2,176 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    311 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 77% Small, 13% Medium

What Do G2 Reviewers Say About Artisan?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the great customer support provided by Artisan, enhancing their overall experience with the tool.
  • Users commend Artisan for its rich features and excellent customer support, making it the best AI-driven SDR tool.
  • Users find Artisan's intuitive interface easy to navigate, enhancing their overall experience and effectiveness in outreach.
  • Users appreciate the effective lead generation of Artisan, experiencing significant results with successful sales outreach.
  • Users love how Artisan's automation cuts down manual workflow time, making outbound campaigns efficient and manageable.
Cons
  • Users report inaccuracy in lead targeting and poor email quality, leading to frustration and lack of results.
  • Users criticize the limited functionality of Artisan, highlighting poor UI and lack of quality lead generation.
  • Users report data inaccuracy affecting lead quality, with a clunky UI and ineffective messaging strategy.
  • Users find the product to be expensive relative to its underwhelming performance and disappointing outreach capabilities.
  • Users find the learning curve steep, struggling with poorly functioning AI and a lack of intuitive messaging control.

What Are Recent G2 Reviews of Artisan?

HighLevel

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

Average Rating: 4.6/5.0

Total Reviews: 635

Who Is the Company Behind HighLevel?

  • Seller: HighLevel
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Dallas, Texas
  • Twitter: @gohighlevel
    8,862 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,569 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Consulting
  • Company Size: 64% Small, 3% Medium

What Do G2 Reviewers Say About HighLevel?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the flexibility and comprehensive features of HighLevel, finding it easy to set up and integrate.
  • Users appreciate the all-in-one functionality of HighLevel, enhancing efficiency in marketing, sales, and client management.
  • Users praise the excellent customer support of HighLevel, appreciating their responsiveness and active feature requests.
  • Users value the extensive feature set of Go HighLevel, appreciating its depth and constant innovation in marketing tools.
  • Users value the intuitive automation setup in HighLevel, enhancing their workflow and client management effectively.
Cons
  • Users find the steep learning curve of HighLevel challenging, complicating their ability to leverage its extensive features.
  • Users desire more missing features in HighLevel, impacting functionality like email marketing and live streaming capabilities.
  • Users face a steep learning curve with HighLevel, requiring significant effort to master its numerous features and updates.
  • Users find HighLevel to be not intuitive, often feeling overwhelmed by its complexity and learning curve.
  • Users express concern over poor customer support, finding the team uninformed and responses often vague.

What Are Recent G2 Reviews of HighLevel?

What Are G2 Users Discussing About HighLevel?

WRITER

WRITER is where the world’s leading enterprises orchestrate AI-powered work. With WRITER’s end-to-end platform, teams can build, activate, and supervise AI agents that are grounded in their company’s data and fueled by WRITER’s enterprise-grade LLMs. From faster product launches to deeper financial research to better clinical trials, companies are quickly transforming their most important business processes for the AI era in partnership with WRITER. Founded in 2020, WRITER delivers unmatched ROI for hundreds of customers like Accenture, Marriott, Uber, and Vanguard and is backed by investors including Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures, and others.

Average Rating: 4.4/5.0

Total Reviews: 127

Who Is the Company Behind WRITER?

  • Seller: WRITER
  • Company Website:
  • Year Founded: 2020
  • HQ Location: San Francisco, California
  • Twitter: @Get_Writer
    7,596 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    644 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 50% Small, 28% Medium

What Do G2 Reviewers Say About WRITER?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of WRITER, praising its straightforward setup and enhanced productivity across tasks.
  • Users find WRITER incredibly valuable for enhancing productivity, streamlining tasks and ensuring brand voice consistency in content creation.
  • Users find WRITER's AI writing assistance invaluable for boosting productivity and enhancing creative workflows seamlessly.
  • Users value WRITER for its brand voice consistency, significantly enhancing content quality and efficiency across teams.
  • Users value the writing improvement features of WRITER, enhancing their creativity and streamlining content creation.
Cons
  • Users face a notable learning curve with WRITER, requiring extra time to adapt and familiarize themselves with its features.
  • Users feel that WRITER experiences a lack of creativity, leading to repetitive and less engaging outputs.
  • Users experience a steep learning curve during setup and onboarding, requiring time to fully understand the tool.
  • Users find the AI quality lacking with robotic outputs, making it difficult to fully leverage the platform's potential.
  • Users notice the poor writing quality of WRITER, finding outputs to be robotic and lacking originality.

What Are Recent G2 Reviews of WRITER?

What Are G2 Users Discussing About WRITER?

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Leaping AI

Leaping AI offers advanced voice AI agents designed to automate complex call center operations, delivering customer satisfaction on par with or exceeding that of human agents. These self-improving digital workers are trusted by enterprises and large retailers to handle high call volumes efficiently, reducing operational costs and enhancing service quality. Key Features and Functionality: - Human-Like Conversations: Utilizes state-of-the-art generative AI technology to provide natural, human-like interactions, ensuring a superior customer experience. - High Automation Rate: Capable of automating up to 70% of incoming calls without human intervention, streamlining customer service processes. - Multi-Channel Support: Manages voice, email, and chatbot communications through a unified system, maintaining consistency across all customer interactions. - Outbound Campaigns: Enables businesses to reach thousands of leads simultaneously with high conversion rates, optimizing sales efforts. - Continuous Optimization: The AI continuously learns from past conversations, leading to ongoing performance improvements and adaptability. - Rapid Response Time: Achieves a latency of under 2 seconds, allowing for quick reactions to customer requests and interruptions. Primary Value and Solutions Provided: Leaping AI addresses the challenges of managing large-scale call centers by offering a cost-effective solution that reduces operational expenses by up to 70%. Its voice AI agents handle a significant portion of customer interactions autonomously, ensuring consistent and efficient service. By integrating seamlessly with existing CRM and telephony systems, Leaping AI enhances lead qualification, appointment scheduling, and customer support, allowing businesses to scale operations without compromising quality. This results in improved customer satisfaction, increased conversion rates, and a substantial reduction in the time and resources required for call center management.

Average Rating: 4.8/5.0

Total Reviews: 22

Who Is the Company Behind Leaping AI?

  • Seller: Leaping AI
  • Year Founded: 2023
  • HQ Location: San Francisco, California, United States
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 65% Small, 9% Medium

What Are Recent G2 Reviews of Leaping AI?

Oppora AI

Oppora is an AI Outbound sales Agent that replaces manual outbound with self-running workflows, automating lead generation, enrichment, outreach, follow-ups, and meeting booking end-to-end, so you can build a pipeline that runs itself without daily efforts. Key Features: 1. 700M+ B2B Lead Database 2. Create Agentic Sales Flow with Workflow Builder 3. Email + LinkedIn Outreach Automation 4. AI Personalized Emails 5. 24/7 Email Reply Handling 6. Connect Multiple Inbox 7. Built in Warmup 8. Unified Inbox + CRM Sync Pricing: 1. All-in-One Pricing – One plan covers lead gen, enrichment, outreach, and automation 2. Free Plan + 7-Day Trial – Easy to test before committing 3. Flexible Credits Add ons 4. Paid Plans start from $34/month

Average Rating: 4.5/5.0

Total Reviews: 49

Who Is the Company Behind Oppora AI?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 86% Small, 12% Medium

What Are Recent G2 Reviews of Oppora AI?

Thoughtly

Thoughtly is an AI go-to-market (GTM) platform that helps businesses activate and convert their warm pipeline through voice-first automation. The platform deploys natural, human-sounding AI voice agents that engage prospects in real conversations—answering and placing calls, qualifying leads, scheduling meetings, and seamlessly transferring to live team members when needed. By integrating with popular CRMs and marketing tools such as Salesforce, HubSpot, and Calendly, Thoughtly accelerates speed-to-lead, improves conversion rates, and reduces customer acquisition costs. Unlike traditional dialers or static drip campaigns, Thoughtly’s AI agents provide fully conversational outreach. They combine the scalability of automation with the effectiveness of live representatives, ensuring that every lead is followed up instantly and no opportunity is missed. This makes Thoughtly a powerful solution for industries where timely engagement is critical, including education, healthcare, insurance, financial services, consumer legal, and automotive. Companies in these sectors use Thoughtly to manage high lead volumes, re-engage pipeline, and deliver 24/7 coverage without increasing headcount. Thoughtly is designed for enterprise-grade reliability and compliance. The platform is SOC 2 Type II and HIPAA certified, making it suitable for organizations that handle sensitive data and require robust security. It is built to scale from 10,000 leads per month to hundreds of thousands, with seamless integrations, high uptime, and dependable performance across diverse workflows. Key features include human-like voice interactions that sound natural and engaging, automation of repetitive tasks like lead qualification and scheduling, and intelligent handoff to live agents. By combining these capabilities, Thoughtly enables businesses to streamline sales operations, reduce costs, and improve customer experiences. In today’s competitive marketplace, Thoughtly helps businesses convert more leads, close more deals, and maximize revenue opportunities—powered by AI voice agents that sound human, work tirelessly, and never miss a call.

Average Rating: 4.7/5.0

Total Reviews: 55

Who Is the Company Behind Thoughtly?

  • Seller: Thoughtly
  • Company Website:
  • Year Founded: 2023
  • HQ Location: New York City, US
  • Twitter: @thoughtlyai
    972 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Marketing and Advertising, Financial Services
  • Company Size: 92% Small, 11% Medium

What Do G2 Reviewers Say About Thoughtly?

AI-generated summary from verified user reviews

Pros
  • Users find Thoughtly's ease of use exceptional, streamlining communication and saving valuable time for their teams.
  • Users benefit from efficiency improvements with Thoughtly, streamlining outreach and saving significant time on tasks.
  • Users value the AI integration of Thoughtly for streamlining outreach and enhancing call efficiency.
  • Users value the exceptional customer support from Thoughtly, enhancing efficiency and easing the onboarding process.
  • Users appreciate the intuitive and well-organized user interface of Thoughtly, simplifying navigation and enhancing usability.
Cons
  • Users face a challenging learning curve with Thoughtly, requiring significant time and support for understanding the platform.
  • Users find the operational complexity of Thoughtly challenging, needing tech skills and better support to navigate features.
  • Users note a need for missing features, including better report exports and quicker customer support options.
  • Users find difficult learning curve with Thoughtly, requiring extra support and tutorials for advanced workflows.
  • Users find the difficult setup of Thoughtly time-consuming and confusing, particularly lacking clear guidance for configuration.

What Are Recent G2 Reviews of Thoughtly?

Observe.AI

Observe.AI is an advanced AI Agents platform specifically designed to enhance customer experience (CX) by enabling organizations to provide faster, smarter, and more efficient customer service at scale. This innovative solution allows businesses to deploy specialized AI agents that autonomously manage tasks throughout the entire customer experience lifecycle. From engaging in customer conversations to supporting frontline teams and optimizing operational workflows, Observe.AI streamlines processes to meet the demands of modern customer service. Targeted at businesses seeking to improve their customer interactions, Observe.AI is particularly beneficial for organizations that handle high volumes of customer inquiries and require consistent, high-quality service. The platform is suitable for various industries, including e-commerce, healthcare, and technology, where customer satisfaction is paramount. By leveraging AI agents, companies can ensure that their customer service operations are not only efficient but also capable of adapting to the dynamic needs of their clientele. Each AI agent within the Observe.AI platform is purpose-built for specific roles, equipped with the ability to understand context, make informed decisions, and take appropriate actions. This functionality allows organizations to enhance resolution speeds and elevate service quality while simultaneously reducing operational costs. By automating routine tasks, Observe.AI empowers frontline teams to concentrate on higher-value work, fostering a more productive and engaged workforce. The platform's CX-native foundation ensures seamless integration with existing systems and processes, making it easier for businesses to implement and scale their customer service operations. Observe.AI has successfully collaborated with global brands such as DoorDash, Transcarent, Affordable Care, Signify Health, and Verida, demonstrating its capability to improve customer satisfaction and boost productivity across diverse sectors. By delivering consistent and scalable performance in every customer interaction, Observe.AI stands out as a comprehensive solution for organizations looking to elevate their customer experience strategy. In summary, Observe.AI offers a robust framework for organizations aiming to enhance their customer service capabilities through the deployment of intelligent AI agents. By focusing on specialized roles and continuous improvement, the platform not only optimizes operational efficiency but also drives better outcomes for both customers and businesses alike.

Average Rating: 4.6/5.0

Total Reviews: 254

Who Is the Company Behind Observe.AI?

  • Seller: Observe.AI
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, California
  • Twitter: @observeAI
    1,521 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    350 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Assistant Quality Assurance, Quality Analyst
  • Top Industries: Outsourcing/Offshoring, Consumer Services
  • Company Size: 63% Medium, 25% Small

What Do G2 Reviewers Say About Observe.AI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Observe.AI, making their jobs smoother and more effective in reporting.
  • Users value the efficiency of Observe.AI, enhancing agent performance through actionable insights and consistent evaluations.
  • Users find Observe.AI extremely helpful for call analysis, coaching, and efficient team collaboration and support.
  • Users love the advanced AI intelligence of Observe.AI, enhancing coaching, analytics, and overall agent performance effortlessly.
  • Users find the coaching feature of Observe.AI invaluable for enhancing agent performance and streamlining feedback sessions.
Cons
  • Users face significant accuracy issues with Observe.AI, including unreliable detection and missed moments during interactions.
  • Users highlight the inaccuracy of Observe.AI, citing issues with detection, implementation, and overall product reliability.
  • Users report inaccurate data analysis that leads to false positives and dissatisfaction with customer interaction handling.
  • Users experience frequent call issues with Observe.AI, leading to frustration and a lack of trust in the service.
  • Users express frustration over missing features in Observe.AI, noting limitations in language support and reporting capabilities.

What Are Recent G2 Reviews of Observe.AI?

What Are G2 Users Discussing About Observe.AI?

ServiceNow EmployeeWorks

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfaction by streamlining everyday tasks. Powered by a pioneering agentic AI infrastructure that leverages the world’s most advanced LLMs and our proprietary MoveLM models, Moveworks understands employee requests, devises intelligent plans, and executes actions to complete tasks across application boundaries in over 100 languages. More than 350 brands, such as Toyota, Spotify, GitHub, Marriott, Snowflake, Unity, Databricks, Broadcom, Hearst, and Palo Alto Networks, trust Moveworks to automate menial tasks and power a universal search interface across business applications. Learn more at moveworks.com.

Average Rating: 4.4/5.0

Total Reviews: 115

Who Is the Company Behind ServiceNow EmployeeWorks?

  • Seller: ServiceNow
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Santa Clara, CA
  • Twitter: @servicenow
    55,548 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    35,078 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 62% Large, 13% Small

What Do G2 Reviewers Say About ServiceNow EmployeeWorks?

AI-generated summary from verified user reviews

Pros
  • Users value the high efficiency of ServiceNow EmployeeWorks, which streamlines IT support and saves significant time.
  • Users find Moveworks to be easy to use, enjoying its efficient AI capabilities and straightforward implementation.
  • Users admire the impressive AI integration of Moveworks, enhancing efficiency and streamlining IT support effectively.
  • Users appreciate the AI integration and efficiency of ServiceNow EmployeeWorks, significantly enhancing productivity and support processes.
  • Users appreciate the time-saving capabilities of Moveworks, significantly improving efficiency and reducing the need for manual interventions.
Cons
  • Users often face complexity in integrating ServiceNow EmployeeWorks, leading to slow responses and significant time commitments.
  • Users struggle with the steep learning curve and time investment needed for integrating ServiceNow EmployeeWorks effectively.
  • Users find the time-consuming integration process with ServiceNow EmployeeWorks frustrating and challenging to manage effectively.
  • Users express concerns about usage limitations, particularly regarding integration with non-ServiceNow platforms and feature development.
  • Users experience delayed response times from Moveworks, affecting the overall support and issue resolution process.

What Are Recent G2 Reviews of ServiceNow EmployeeWorks?

What Are G2 Users Discussing About ServiceNow EmployeeWorks?

StackOne

StackOne is the infrastructure for AI agents to take actions on enterprise apps. StackOne is the infrastructure layer that lets enterprise IT extend employees' AI from conversation to action across any enterprise app, turning AI rollouts into real returns. It offers 400+ enterprise app integrations and 25k+ actions out of the box — accessible via MCP, A2A, SDKs, and APIs — plus developer tools to customize or build any others. StackOne's execution engine trims the context agents process, so they act more accurately using fewer tokens. Governance, observability, and compliance keep every action safe and auditable.

Average Rating: 4.7/5.0

Total Reviews: 47

Who Is the Company Behind StackOne?

  • Seller: StackOne
  • Company Website:
  • Year Founded: 2023
  • HQ Location: London, GB
  • LinkedIn® Page: www.linkedin.com
    55 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Human Resources, E-Learning
  • Company Size: 63% Small, 31% Medium

What Do G2 Reviewers Say About StackOne?

AI-generated summary from verified user reviews

Pros
  • Users highlight the responsive and helpful customer support from StackOne, enhancing their overall experience with the product.
  • Users value the easy integrations with StackOne, appreciating the smooth process and excellent support throughout.
  • Users highlight the excellent integration capabilities of StackOne, simplifying ATS integration and enhancing efficiency.
  • Users highlight the ease of use of StackOne, appreciating its intuitive interface and supportive documentation.
  • Users value the excellent technical documentation of StackOne, making integration seamless and support readily available.
Cons
  • Users express concern over insufficient information, often needing to search for solutions themselves rather than receiving proactive support.
  • Users note the limited integrations available, although the team is working to improve this aspect over time.
  • Users notice a lack of filtering options in StackOne, impacting efficiency when working with different HRIS backends.
  • Users report software bugs that occasionally disrupt functionality, especially after updates and during integration with various HRIS backends.
  • Users experience occasional API limitations with StackOne, leading to frustrations from breakages and delays in the SDK.

What Are Recent G2 Reviews of StackOne?

Maqsam

The first Arabic-native AI agent integrated into the region’s leading customer service software. We are the leading Arabic AI-powered customer service software in the MENA region, revolutionizing customer experience by integrating with CRMs to optimize data management, automate tasks, boost efficiency, and drive revenue growth while offering local numbers globally. Maqsam’s Arabic-native AI Agent brings smarter conversations to the Arab world. Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances. Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more. Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home. By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with. Maqsam is leading the future of Arabic AI with a dedicated research team developing the company's own LLM model, leveraging the latest advancements in AI technology. Maqsam has become a pioneer in accurately transcribing Arabic calls and delivering advanced reports and analytics, making it the top choice for business communication solutions that effectively handle the various complexities of the Arabic language.

Average Rating: 4.7/5.0

Total Reviews: 106

Who Is the Company Behind Maqsam?

  • Seller: Maqsam
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Al Rabie District, SA
  • Twitter: @MaqsamHQ
    273 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    165 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Information Technology and Services
  • Company Size: 56% Small, 37% Medium

What Do G2 Reviewers Say About Maqsam?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Maqsam, enjoying its straightforward implementation and efficiency in daily operations.
  • Users commend Maqsam for its responsive customer support, highlighting the outstanding assistance from the account manager team.
  • Users value the robust reporting capabilities and intuitive calling features of Maqsam, enhancing team efficiency.
  • Users praise Maqsam for its helpful and supportive account manager team, notably enhancing their overall experience.
  • Users value the convenience and reliability of Maqsam's call management features, enhancing their support team’s efficiency.
Cons
  • Users report terrible call quality with frequent disconnections and app bugs, hindering effective communication.
  • Users report poor call quality with Maqsam, highlighting issues like disconnections and unclear voice during calls.
  • Users report significant call quality issues with Maqsam, including unclear voice, drops, and connectivity problems.
  • Users frequently experience connection issues with Maqsam, affecting call quality and overall stability.
  • Users report significant voice quality issues with Maqsam, including clarity and stability problems during calls.

What Are Recent G2 Reviews of Maqsam?

What Are G2 Users Discussing About Maqsam?

eesel AI

An agent, copilot, or chat bot that can be integrated into many platforms to provide easy and instant answers to any questions. Trusted by over 2000 companies big and small. With a 1-click set up, train eesel on your help center, Google Docs, Confluence, Notion, Sharepoint, and any other app. Let eesel automatically jump in and answer questions in your Slack or Microsoft Teams. No more awkward DMs or clunky doc search. Automatically draft responses for your support team - or even fully take care of Tier 1 tickets. It seamlessly integrates with Intercom, Zendesk or any other help desk. Share eesel with a link, or embed it on your website so customers can chat with it directly. You have full control over branding and appearance.

Average Rating: 4.6/5.0

Total Reviews: 20

Who Is the Company Behind eesel AI?

  • Seller: eesel
  • HQ Location: Sydney, AU
  • Twitter: @eeselai
    374 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 95% Small

What Do G2 Reviewers Say About eesel AI?

AI-generated summary from verified user reviews

Pros
  • Users find eesel AI to be intuitive and easy to use, with minimal learning curve and efficient document organization.
  • Users value the easy integrations with tools like Freshdesk and Shopify, enhancing company procedures and support efficiency.
  • Users highlight the intuitive interface of eesel AI, making it accessible even for beginners with minimal learning needed.
  • Users commend the responsive customer support of eesel AI, enhancing their experience with timely and effective assistance.
  • Users highlight the easy setup of Eesel AI, allowing quick integration and immediate usability for testing its features.
Cons
  • Users find the price to be high, impacting their willingness to adopt eesel AI despite its benefits.
  • Users find the product expensive, which may deter potential buyers seeking more affordable options.
  • Users note the need for limited language support, expressing a desire for better localization options like German.
  • Users report poor customer support, noting delays of several business days in receiving answers to their inquiries.
  • Users face usage limitations with eesel AI, requiring frequent toggling between applications to manage their workflow.

What Are Recent G2 Reviews of eesel AI?

Paragon

Paragon is an integration infrastructure solution designed to assist AI and SaaS engineering teams in seamlessly connecting their products to the tools their customers already utilize. This product simplifies the complex process of integrating various applications by eliminating the need for teams to build and maintain individual connectors, authentication flows, and token lifecycles for each integration. By serving as the foundational layer for every integration, Paragon allows teams to focus on developing their core functionalities while ensuring that data flows smoothly between systems. Targeted primarily at engineering teams within AI and SaaS companies, Paragon addresses the challenges of data ingestion and tool integration in a user-friendly manner. The product is particularly beneficial for organizations that require real-time access to structured and unstructured data from third-party applications. Use cases include RAG (retrieval-augmented generation) ingestion, where teams need to sync data into their AI products' retrieval pipelines, and agent tool-calling, which enables agents to interact with users' third-party applications effectively. Additionally, Paragon supports bi-directional synchronization, ensuring that records remain consistent across various platforms such as CRMs, ticketing systems, and document stores. Paragon offers three purpose-built products included in every plan: Managed Sync, ActionKit, and Workflows. Managed Sync facilitates the ingestion of third-party data into a vector database while respecting user permissions through a managed permissions index. Users can configure sync frequencies and enforce access control, ensuring that data integrity is maintained. ActionKit provides a unified API and server for executing synchronous integration actions across third-party applications, compatible with any LLM framework. Workflows, on the other hand, serves as an embedded iPaaS layer for asynchronous integration logic, allowing users to create workflows using TypeScript or a low-code editor and trigger them from various sources. The underlying infrastructure of Paragon includes fully managed authentication, a customizable Connect Portal or headless SDK for integration experiences, event subscriptions with normalized webhook policies, and built-in features such as retries, rate limiting, and monitoring with task history. Designed with enterprise needs in mind, Paragon ensures data isolation, compliance with SOC 2 Type II, HIPAA, and GDPR, as well as role-based access controls. The pricing model scales with the number of connected users, providing unlimited integrations and custom connectors across all plans, making it an adaptable solution for organizations of varying sizes. For those interested in exploring Paragon's capabilities, a connector catalog is available at useparagon.com/integrations, along with options to book a demo tailored to specific tech stacks.

Average Rating: 4.6/5.0

Total Reviews: 89

Who Is the Company Behind Paragon?

  • Seller: Paragon
  • Company Website:
  • Year Founded: 2019
  • HQ Location: Los Angeles, US
  • Twitter: @useparagon
    2,771 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    164 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 71% Small, 22% Medium

What Do G2 Reviewers Say About Paragon?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in Paragon, quickly setting up integrations without complex third-party tools.
  • Users value the strong support and flexibility in building integrations with Paragon, enabling efficient and customized solutions.
  • Users value the easy integrations with Paragon, praising its intuitive interface and exceptional collaborative support.
  • Users commend the excellent customer support from Paragon, appreciating their proactive, invested collaboration and timely assistance.
  • Users enjoy the easy integration capabilities of Paragon, streamlining their workflows without needing external tools.
Cons
  • Users face software bugs in Paragon, leading to integration issues and doubts about the platform's reliability.
  • Users face integration issues with Paragon, struggling with complex setups and unexpected functionality problems.
  • Users experience inadequate error handling, leading to confusion and reliance on support to troubleshoot issues effectively.
  • Users experience a lack of integration flexibility with Paragon, impacting their ability to build tailored solutions effectively.
  • Users find limited integrations a challenge, especially for complex or niche scenarios needing custom development.

What Are Recent G2 Reviews of Paragon?

What Are G2 Users Discussing About Paragon?

Salesforce IT Service

Solve IT problems proactively, 24/7 with AI agents. Built natively on the #1 service platform – Salesforce – Agentforce IT Service is more than an ITSM solution. Empower your employees to resolve issues right where they work using AI agents for employees– in Slack, Teams, and more. Autonomously manage the full service lifecycle, from incident to change management, on a single, unified data model. Scalable and secure, it ensures round the clock support while reducing MTTR and boosting overall organizational productivity. Salesforce Agentforce IT Service is an IT Service Management (ITSM) platform powered by AI agents for employees and IT Teams and built natively on the Salesforce Agentforce 360 Platform. Designed for modern, fast-moving enterprises, it unifies IT operations, asset management, and employee service lifecycle delivery on a single, shared data model (Data and Context 360). By removing the friction of disconnected point tools, Agentforce IT Service bridges the gap between service requests and backend infrastructure, creating an enterprise-wide single source of truth that drives autonomous, proactive operations. IT and employee support teams gain end-to-end operational visibility across all end-user devices, hardware, software, and cloud infrastructure through AI agents for IT teams and proactive assistance. The platform encompasses Enterprise CMDB, Discovery, and Service Graph and is designed for organizations managing high volumes of incidents, service requests, and enterprise changes across industries like financial services, healthcare, and technology. Typical users include service desk agents, incident managers, change managers, system administrators, and operators looking to lower Mean Time to Resolution (MTTR) while boosting employee productivity. IT Service Desk Core capabilities include: Incident and Major Incident Management: Restore normal operations swiftly using conversational AI and intelligent routing. Out-of-the-box autonomous agents handle initial diagnosis, triage, and multi-expert "swarming" configurations. Fulfillers leverage AI actions to instantly summarize incident histories, surface similar historic cases, and create actionable resolution plans. Change and Release Management: Control, plan, and deploy system updates or software patches while eliminating operational bottlenecks. Built-in conflict detection and predictive analytics evaluate change risks, while automated approval pathways speed up low-risk updates. High-risk infrastructure shifts are routed through structured review workflows backed by a robust Configuration Management Database (CMDB). Problem Management: Transition from reactive fixes to root-cause prevention. The platform tracks downstream and upstream impacts across a centralized Service Graph to map system dependencies. AI assistance analyzes and correlates incident patterns, helping teams isolate underlying flaws, document permanent workarounds, and draft known error logs without manual data transfer. Service Request Fulfillment: Provide employees with an intuitive, self-service catalog offering over 50 pre-built service items. Employees can confidently request hardware upgrades, database access, or software provisions (such as Okta or Microsoft Entra integrations). Autonomous workflows manage everything from the initial request intake straight through to backend provisioning. Knowledge Management: Autonomously capture, structure, and distribute tribal technical knowledge. Integrated AI features suggest highly relevant articles during active troubleshooting and use generative capabilities to seamlessly draft new documentation directly within an agent's active workspace. Agentforce IT Service utilizes native, autonomous AI agents rather than detached, bolt-on applications. These AI agents operate with complete context—real-time configuration data, historic trend tracking, and individual employee behavior records are fully accessible without complex third-party API configurations. This deep integration ensures strict data privacy and security guardrails through the platform's trust layers.

Average Rating: 4.2/5.0

Total Reviews: 180

Who Is the Company Behind Salesforce IT Service?

  • Seller: Salesforce
  • Company Website:
  • Year Founded: 1999
  • HQ Location: San Francisco, CA
  • Twitter: @salesforce
    579,511 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    89,711 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 40% Medium, 32% Small

What Are Recent G2 Reviews of Salesforce IT Service?

Meiro

Meiro is customer data infrastructure that deploys wherever your data needs to live — on AWS, Azure, GCP, or on-premise in any country. No forced data egress. Your infrastructure, your rules. We turn fragmented customer data into real-time customer context that every team and every AI agent can trust. Meiro Pipes (CDI) — for data engineers and product teams. It captures behavioral events from every touchpoint, enriches them, and routes data to your warehouse, analytics stack, activation tools, and AI agents. More than 60M events are routinely processed daily for a single enterprise client. Built-in AI agents support schema mapping, pipeline debugging, and setup. Includes an MCP server and CLI for structured context access. Meiro Audiences (CDP) — for marketers, CRM teams, and growth operators. It provides a persistent single customer view, AI-powered segmentation, calculated attributes, and consent governance. Native adtech integrations include Meta CAPI, Google Ads, TikTok, and The Trade Desk. Audiences can also be queried by AI agents in real time. Meiro Engage (CEP) — for hyper-personalization across email, push, SMS, WhatsApp, web banners, and paid media. It supports journey orchestration, conversion triggers, and agent-triggered actions, with no volume limits. All three products share one data layer, one identity graph, and one governance model — no middleware, no integration sprawl. Outcomes our clients deliver: +300% addressable audiences, +160% ROAS, 84% conversion uplift through personalization, and 60–80% cost savings versus legacy CDPs at scale. Warehouse-composable: Works natively with Snowflake, BigQuery, and Databricks — or runs fully standalone. You do not need a warehouse to get started. Bring one later, or not at all. Sovereign deployment: Deploy Meiro self-hosted on any cloud in any region, on-premise, or fully managed by us. Your AI agents access customer context inside your infrastructure — with no data export and no third-party model training on your data.

Average Rating: 4.7/5.0

Total Reviews: 82

Who Is the Company Behind Meiro?

  • Seller: Meiro
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Singapore, SG
  • Twitter: @Meiro_io
    126 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 44% Medium, 39% Small

What Do G2 Reviewers Say About Meiro?

AI-generated summary from verified user reviews

Pros
  • Users love the advanced personalization features of Meiro, enhancing customer experiences and driving revenue growth.
  • Users appreciate the ease of use of Meiro, highlighting its smooth integration and intuitive interface for data management.
  • Users value data segmentation with Meiro, enabling personalized engagement through a unified and real-time customer view.
  • Users value Meiro's easy integration with multiple platforms, enabling seamless data management and personalized marketing campaigns.
  • Users value the responsive customer support from Meiro, enhancing the onboarding experience and overall satisfaction.
Cons
  • Users note a steep learning curve for non-technical teams, though onboarding support helps ease the transition.
  • Users find the difficult setup of Meiro requires technical expertise and can be time-consuming for teams.
  • Users wish for a more user-friendly visual builder for web banners, enhancing ease of use and functionality.
  • Users note limited customization options in Meiro, which may not suit all industry needs and preferences.
  • Users find the difficult learning curve of Meiro challenging, especially for non-technical teams needing coding adjustments.

What Are Recent G2 Reviews of Meiro?

What Are G2 Users Discussing About Meiro?

Alta

Alta is an AI GTM System of Actions that enables B2B sales and marketing teams to automate top-of-funnel execution across prospecting, outreach, lead qualification, calling, and pipeline analytics through a unified system of AI agents. Designed for revenue teams at growth-stage and enterprise B2B companies, Alta replaces the fragmented stack of point solutions typically used across SDR workflows, inbound qualification, and ad targeting. The platform centers on three AI agents — Katie, Alex, and Luna — that share a unified data layer, allowing signal from each channel to inform and improve the others automatically. Katie – AI SDR Agent handles outbound research and execution. It pulls from CRM data and 50+ external sources to identify high-intent accounts, builds prospect lists based on buying signals, and runs multi-channel outreach sequences across email, LinkedIn, and phone. Katie also syncs audience data with ad platforms including Google Ads and Meta to align outbound prospecting with paid campaigns. Alex – AI Calling and Inbound Agent manages inbound lead qualification and outbound calling. Alex conducts AI-driven voice conversations, scores lead intent, routes qualified buyers to the appropriate sales representative, books meetings directly to calendar, and surfaces cross-sell and upsell opportunities within existing accounts. Conversation data feeds back into targeting and ad audiences. Luna – AI Growth and Intelligence Agent serves as the analytics and operations layer. Luna monitors pipeline health in real time, identifies bottlenecks and anomalies, alerts revenue teams to key changes, and integrates with CRM systems, ad platforms, and data sources to consolidate reporting without manual input. Key capabilities and product characteristics: - Unified AI agent system covering prospecting, outreach, calling, inbound qualification, and pipeline intelligence in one platform - Multi-channel outreach orchestration across email, LinkedIn, and phone with automated personalization - Inbound-to-outbound data loop: signals from calls and inbound activity automatically sharpen outbound targeting and ad audiences - Native integrations with HubSpot, Salesforce, Google Ads, Meta, Slack, and 50+ additional platforms - SOC 2 Type II and ISO certified Alta is used by B2B revenue teams across industries including technology, financial services, and SaaS. Customers include Snowflake, Deel, and Riverside.fm.

Average Rating: 4.8/5.0

Total Reviews: 88

Who Is the Company Behind Alta?

  • Seller: Alta
  • Company Website:
  • Year Founded: 2023
  • HQ Location: NYC
  • LinkedIn® Page: www.linkedin.com
    68 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Wholesale
  • Company Size: 56% Medium, 32% Small

What Do G2 Reviewers Say About Alta?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Alta, enhancing lead prioritization and personalized outreach for greater business success.
  • Users value the deep CRM integration of Alta, enhancing prospecting efficiency with personalized, automated outreach.
  • Users appreciate the time-saving features of Alta, enhancing efficiency and allowing focus on revenue-generating activities.
  • Users value the personalized prospecting abilities of Alta, enhancing engagement and simplifying team workflows effectively.
  • Users appreciate the high level of personalization in Alta, enhancing their prospecting and sales outreach effectiveness.
Cons
  • Users note a steep learning curve for new users, requiring additional support to navigate the platform effectively.
  • Users note a steep learning curve in mastering the many features and settings of the Alta AI GTM System.
  • Users find the difficult setup of Alta | AI GTM System of Actions overwhelming, requiring more support than expected.
  • Users find the initial setup of Alta | AI GTM System of Actions to be overwhelming, especially for those not tech-savvy.
  • Users note that Alta | AI GTM System of Actions has sales issues, as it cannot directly sell offerings for them.

What Are Recent G2 Reviews of Alta?

Bijou Barry
BB
Researched and written by Bijou Barry
Updated