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UserTesting

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4.5 out of 5 stars
1,838 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

1379
388
50
11
10

UserTesting Reviews

Review Filters
Profile Name
Star Rating
1379
388
50
11
10
Rodrigo G.
RG
Rodrigo G.
03/16/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Designed for researchers: essential for small teams

|UserTesting
UserTesting understands how researchers do their work, so they have designed their product around that. I work in a small research team and we wouldn't be able to conduct some forms of research without UT.
Steve T.
ST
Steve T.
UX Researcher
03/13/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Flexible Study Setup, Intuitive UI, and Effortless Participant Payments

|User Interviews
The depth and flexibility available when setting up studies. The platform allows us to tailor studies to very specific research needs, making it much easier to recruit the right participants and structure our research effectively. I also really value the ability to pay participants automatically, which removes a lot of administrative work from the process. The UI is clear and intuitive, making it easy for the team to navigate and manage studies, and the ability to use templates helps us standardise our screening and recruitment workflows while saving time when setting up new studies.
Verified User in Information Technology and Services
GI
Verified User in Information Technology and Services
02/20/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Quick Testing and Insights That Drive Better Business Decisions

|UserTesting
UserTesting enables our team to launch tests quickly and gather results that directly inform our business decisions.

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting enables organizations to craft exceptional customer experiences through fast, actionable human insights. With the world’s strongest participant network, comprehensive feedback solutions, AI-powered analysis, expert services, and seamless integrations, we help teams collect, analyze, and embed feedback directly into their workflows—accelerating smarter decision-making. Built for enterprise teams, our Human Insight Engine integrates feedback at every stage—from ideation to launch—helping organizations validate ideas, co-innovate at scale, and deliver better products and experiences, faster. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting delivers measurable outcomes that fuel innovation, reduce risk, and drive growth.

Details

Year Founded
2007