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UserTesting

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1,840 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

1378
390
50
11
11

UserTesting Reviews

Review Filters
Profile Name
Star Rating
1378
390
50
11
11
Tiffany A.
TA
Tiffany A.
Retail Sales Merchandiser at ADV
01/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Feeling Valued and Appreciated

The best thing I've experienced so far is how much effort and time goes into understanding how we the people feel about different real life events.
Miriam P.
MP
Miriam P.
01/14/2026
Validated Reviewer
Review source: Organic

Mixed Experience: Versatile but Requires Better Verification

I like that User Interviews has a wide range of different people to reach out to, and they have their LinkedIn for verification. The interface is pretty easy to understand. It's also helpful to set things up as fast as possible so I can get tests out quickly and then look at both qualitative and quantitative data to build and launch product features.
Osvaldo B.
OB
Osvaldo B.
Specialista tecnico presso Famiglia Savonese
12/16/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Valuable Platform, But Limited Opportunities for Testers

UserTesting is a well-known platform where you can complete simple tasks and assist companies in gathering valuable feedback from potential customers. Occasionally, they provide tests to participate in, but unfortunately, being chosen for these opportunities is not easy. I joined this panel over a year ago, and I am still waiting for my first real chance to take part.

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting enables organizations to craft exceptional customer experiences through fast, actionable human insights. With the world’s strongest participant network, comprehensive feedback solutions, AI-powered analysis, expert services, and seamless integrations, we help teams collect, analyze, and embed feedback directly into their workflows—accelerating smarter decision-making. Built for enterprise teams, our Human Insight Engine integrates feedback at every stage—from ideation to launch—helping organizations validate ideas, co-innovate at scale, and deliver better products and experiences, faster. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting delivers measurable outcomes that fuel innovation, reduce risk, and drive growth.

Details

Year Founded
2007