Product Avatar Image

UserTesting

Show rating breakdown
1,838 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.5
#1 in 5 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

1379
388
50
11
10

UserTesting Reviews

Review Filters
Profile Name
Star Rating
1379
388
50
11
10
Verified User in Wholesale
UW
Verified User in Wholesale
04/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

A good tool to use.

There are plenty of opportunities to apply for. I get emailed about opportunities that may suit me best. Payment has never been an issue.
Gonzalo M. G.
GG
Gonzalo M. G.
Neuroinclusivity Advocate || UX Researcher
04/18/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

UserTesting Streamlines Recruiting and Delivers Consistently Relevant Insights

UserTesting helps me enormously when it comes to recruiting relevant users. It has made it easier for us to streamline our research process and consistently gather highly relevant insights.
Demet E.
DE
Demet E.
03/16/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Our go-to UXR tool

When it comes to UX research, UserTesting truly has it all. Over the years, they've added more and more options and made the tool even more versatile than it was. The user panel is vast, we get responses usually within an hour. It takes longer to reach more niche user groups, but that is expected. Support is also very fast, and very helpful. I really like the transcripts, and highlight reels, it gets quite easy to report findings.

About

Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting enables organizations to craft exceptional customer experiences through fast, actionable human insights. With the world’s strongest participant network, comprehensive feedback solutions, AI-powered analysis, expert services, and seamless integrations, we help teams collect, analyze, and embed feedback directly into their workflows—accelerating smarter decision-making. Built for enterprise teams, our Human Insight Engine integrates feedback at every stage—from ideation to launch—helping organizations validate ideas, co-innovate at scale, and deliver better products and experiences, faster. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting delivers measurable outcomes that fuel innovation, reduce risk, and drive growth.

Details

Year Founded
2007