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UserTesting

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4.5 out of 5 stars
1,838 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.5
#1 in 6 categories
Grid® leader
Serving customers since
2007

Profile Name

Star Rating

1379
388
50
11
10

UserTesting Reviews

Review Filters
Profile Name
Star Rating
1379
388
50
11
10
Verified User in Telecommunications
UT
Verified User in Telecommunications
05/19/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Quick Recruiting, but Too Limited for Flexible User Testing

|UserTesting
It's quick for recruiting to get quick findings, and has more or less ways to do quick user testing
Candice M.
CM
Candice M.
05/12/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

My first 'go to' for all my recruiting needs!

|User Interviews
UI is my first 'go to' when it comes to recruiting. I am so happy with the ease of use, quality of respondents, the quickness I get people to review, the features that are available, everything! Their customer support teams are amazing and respond in such a timely manner that I don't have to worry about how long it will take to get an answer on any of my questions, or the support I get throughout the whole process is stellar! The costs are unbeatable and the the invoicing process is so fast and easy. I can't say enough 'great' things about UI, I highly recommend them every chance I get, and will continue to use them on every project I can!
LOKESH G.
LG
LOKESH G.
Engineer. SGB TCS FS Core Banking - Assistant System Engineer JAVA | AWS | FULL STACK DEVELOPMENT | BACKEND DEVELOPMENT | SQL| DATABASE | CYBER SECURITY | API Integration | PUTTY | LINUX | SHELL SCRIPTING | SERVICE NOW
04/26/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

A reliable platform to share feedback and improve digital experiences

|UserTesting
UserTesting offers a straightforward and user-friendly interface for conducting usability tests. I appreciate how it enables me to test different websites, prototypes, and mobile apps, all while contributing to the improvement of various products. The instructions for each test are clear, and payments are handled efficiently once a test is completed. Overall, it’s an excellent platform for honing UX skills and gaining insights into user behavior in practical, real-world situations.

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Contact

HQ Location:
San Francisco, CA

Social

@usertesting

What is UserTesting?

UserTesting enables organizations to craft exceptional customer experiences through fast, actionable human insights. With the world’s strongest participant network, comprehensive feedback solutions, AI-powered analysis, expert services, and seamless integrations, we help teams collect, analyze, and embed feedback directly into their workflows—accelerating smarter decision-making. Built for enterprise teams, our Human Insight Engine integrates feedback at every stage—from ideation to launch—helping organizations validate ideas, co-innovate at scale, and deliver better products and experiences, faster. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting delivers measurable outcomes that fuel innovation, reduce risk, and drive growth.

Details

Year Founded
2007