Products

Darwin Attack® is a real-time penetration testing platform developed by Evolve Security, designed to enhance the efficiency and collaboration of security information within organizations. By integrating data management, communication, and reporting functionalities, Darwin Attack® enables proactive security measures, thereby improving compliance and reducing risk. The platform allows for continuous monitoring and immediate identification of vulnerabilities, facilitating prompt remediation actions

Workent turns your Slack connections with customers into a revenue machine Using Slack with customers has major upsides including: - Brings customers and internal teams together - Informal, friendly and instant responses - All Information in one place supporting seamless hand off Worknet helps Account Executives and Customer Success Managers take it to the next level - Execute what's important effectively - smart unified inbox and prescribed guidance for AEs and CSMs - Engage pro

Cardina is a co-browsing solution designed to enhance customer support by enabling agents to view and interact with customers' screens in real-time, without requiring any downloads or meeting links. This seamless integration allows support teams to guide users through complex processes, troubleshoot issues, and provide personalized assistance efficiently. Key Features and Functionality: - Real-Time Screen Sharing: Agents can instantly view and interact with customers' screens, facilitating imm

Brilo AI is an AI phone and voice agent platform that automates inbound and outbound business calls 24/7. Trusted by 1,000+ businesses across insurance, healthcare, financial services, mortgage, real estate, ecommerce, hospitality, retail, solar, and staffing. Flagship agent Casey deploys in ~10 minutes via a no-code dashboard, no engineering required, and handles concurrent calls at scale with human-like voice and natural interruption handling. Calls are transcribed in real time, with seamless

Zenplates offers a large collection of premium themes and plugins for Zendesk Guide. All themes are built on top of our powerful theming framework, which allows elements to be copy-and-pasted between themes and from our ever-growing Pattern Library.

Premium Plus is a certified Zendesk implementation partner trusted by over 1,000 organisations to optimise their customer support operations. The company guides clients through every stage of their Zendesk journey, from licence procurement and implementation to ongoing optimisation and integration of advanced tools like AI Agents and Agent Copilot. With a focus on long-term partnership and continuous improvement, Premium Plus delivers tailored solutions that help businesses achieve faster suppor

Swarmica is a FaaS tool that seamlessly integrates into existing Zendesk setup, builds up integral Swarmica metrics to show current Support Team Efficiency, and provides leverages to drive necessary steps to improve it. Make your support agents smart and knowledgeable to provide fantastic Support! Swarmica helps to manage the collective knowledge of the team and use it for new hires’ training and onboarding, decreasing the time to proficiency by 50%. You may not worry much about attrition any

FirstSupport, integrated with Zendesk, is an AI Assistant designed for Customer Support Teams. We help you achieve better customer support KPIs without the need for additional hires, by giving your customer support team the superpower of AI. Our tool enables agents to understand any languages, rapidly draft responses, translate conversations, summarize tickets, assign tags, evaluate interactions, and much more. Features: 1. Instant response drafting Whenever your customer support team opens

redk is a seasoned consulting firm specializing in Customer Relationship Management and Customer Experience technologies. With over 20 years of experience, redk assists businesses in navigating digital transformation to achieve competitive advantages and sustainable growth. Their comprehensive services encompass operational design and the implementation of digital solutions aimed at optimizing marketing, sales, and customer service operations. Key Features and Functionality: - CRM Transformat

Dosu is an AI-powered assistant designed to streamline software development workflows by automating routine tasks such as answering developer questions, triaging issues, and maintaining up-to-date documentation. By integrating seamlessly into existing workflows, Dosu enables engineering teams to focus on building high-quality software without the overhead of manual maintenance tasks. Key Features and Functionality: - Automated Documentation: Dosu generates and maintains documentation by analyz

Padah Solutions Pvt Ltd, established in 2018 and headquartered in Bangalore, India, is a Platinum Atlassian Partner and Premier Zendesk Partner specializing in Business Process Management solutions. The company focuses on enhancing organizational efficiency by refining processes and implementing automation tools tailored to various industries. Their services encompass business process analysis, re-engineering, solution architecture, tool selection guidance, implementation, user training, and ong

Atile.Digital is a leading Brazilian consultancy specializing in Customer Relationship Management and digital transformation. With over 17 years of experience and more than 750 projects implemented across six countries, Atile.Digital focuses on enhancing business productivity, operational efficiency, and management capabilities through robust CRM strategies and intelligent technology utilization. Key Features and Functionality: - CRM and BPM Implementation: Expertise in deploying CRM and Busi

CodeRaven is an AI-powered development platform designed to streamline the software development lifecycle by automating code reviews, ticket execution, project planning, and documentation generation. By integrating seamlessly with tools like GitHub, GitLab, Bitbucket, Jira, Linear, and ClickUp, CodeRaven enhances team productivity and code quality. Key Features and Functionality: - AI Code Review: Automatically reviews pull requests by analyzing the entire codebase, identifying cross-file bugs

WriteHow is an AI how-to guide maker: record a workflow once and it writes the step-by-step article, captures and annotates the screenshots, translates it into 50+ languages, and publishes natively to your help center. Screen-record a workflow and narrate it like you are showing a teammate, and the AI turns your narration into clean, structured steps, crops the screenshots intelligently, and auto-blurs passwords and sensitive data. Where tools like Scribe and Tango stop at a link or embed you h

Argosquad, established in 2019, is a premier eCommerce enabler based in the Philippines. Leveraging extensive experience from operating argomall.com and collaborating with leading Philippine retailers, Argosquad specializes in delivering comprehensive eCommerce solutions. As the first official business solutions partner of Adobe Magento in the country and an implementation partner of Zendesk, the company offers a suite of services including consultancy, development, and implementation of highly

Whispa is an AI-powered assistant designed to enhance customer support within the financial services sector. By integrating seamlessly with existing tools, Whispa provides real-time compliance guardrails, live guidance, and instant coaching during customer interactions. This lightweight solution ensures that every call remains effective and compliant without the need for complex integrations or prolonged implementation periods. Key Features and Functionality: - Live Compliance Guardrails: Offe

Viirtue AI Voice Agents are white-label, 24/7 AI voice agents built natively into Viirtue Cloud PBX. Designed for MSPs, telecom resellers, and SaaS providers, they replace or augment traditional IVRs with a natural-language front line that reduces abandoned calls, cuts support costs, and scales across every client tenant. Each agent is trained on the individual client's FAQs, SOPs, product catalogs, policies, and brand voice, with a private knowledge base per tenant and no data sharing across c

TorqueShift is an AI-powered contact center intelligence platform that seamlessly integrates between existing telephony systems and customer relationship management (CRM) tools. It enhances customer service operations by providing real-time transcription, AI-driven suggestions, translation into over 140 languages, and automated documentation. Designed for rapid deployment within four weeks, TorqueShift requires no modifications to core systems, ensuring a smooth implementation process. Key Feat

Ailo-IT is a registered Salesforce partner specializing in guiding small and medium-sized enterprises (SMEs) and startups through their digital transformation journeys. With a focus on cost-efficient, swift, and professional implementation of business models on the Salesforce platform, Ailo-IT offers tailored solutions that align with the unique needs of smaller organizations. Their expertise encompasses Salesforce consulting, implementation, and administration, ensuring clients receive comprehe