Search results for Runbox

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.

Vocdoni Global is a secure digital voting platform that makes running binding, remote elections simple, auditable, and scalable. Admins get a guided workflow from configuration to results: pre-vote rehearsal, day-of runbook, real-time monitoring, and a post-vote audit dossier. Voters participate from any device with privacy preserved; results are tamper-evident and independently verifiable (blockchain-backed). The service operates with a 99.9% SLA and is optimized for high-stakes use across enterprises (AGMs/boards), associations and cooperatives, and public sector or universities. Key capabilities include: receipt-free secret ballots, end-to-end audit evidence, role-based admin UX, optional eID/SSO, white-label branding, and smart templates for recurring assemblies. For integrations, Vocdoni provides SDKs and UI components so partners and IT teams can embed voting into existing portals with minimal effort. Compliance is GDPR-first, with a certifications roadmap (ISO/ENS/SOC2) and ready-to-share legal annexes. Commercially, Vocdoni is offered as annual SaaS with add-ons (e.g., white-label, enterprise support) and a partner program (integrators, resellers, recommenders) to accelerate deployment at scale.

AiFlo is a unified **agentic service management platform** that integrates ITIL-aligned **ITSM, ITAM, and help desk solutions** into a single, AI-powered ecosystem. As a **"done-for-you" solution**, it utilizes a Master Orchestrator to dispatch autonomous sub-agents that are custom-trained on your specific company runbooks and policies rather than generic templates. The platform’s core capabilities include: * **Agentic ITSM:** Automates **incident, problem, and change management** workflows, using AI to auto-triage, route, and resolve issues without human queuing. * **Proactive ITAM:** Governs the entire **IT asset lifecycle** with real-time discovery and tracking of hardware, software, and cloud instances, all linked within a dynamic CMDB. * **Zero-Portal Help Desk:** Delivers support directly within **Microsoft Teams or Slack**, allowing a Universal AI Agent to autonomously **resolve 65%+ of support requests** in the flow of work. By replacing high-friction manual processes with self-healing workflows, AiFlo achieves a **40% reduction in ticket volume** and an **8x faster Mean Time to Resolution (MTTR)**, typically delivering a full ROI within 3 to 6 months.

ShellYard is a desktop workspace for MSP techs, sysadmins, network engineers, and DevOps teams. It replaces the pile — terminal client, API client, database GUI, network utilities, vault, docs wiki — with one app that keeps the connection, output, and writeup together. Inside: SSH, RDP, VNC, serial, AWS SSM, and WinRM sessions; an HTTP/GraphQL/WebSocket client; a database inspector for Postgres, MySQL, SQL Server, SQLite, Redis, and MongoDB; 35+ network tools (Nmap, MTR, SNMP, packet capture, config diff); an encrypted vault; and docs, runbooks, and IPAM per Space. The differentiator: API requests and database connections route through an active SSH session — internal services behind jump hosts are testable without manual port forwards. MSPs get per-client Spaces with isolated credentials and audit trails. Magellan AI runs on your own Anthropic, OpenAI, Gemini, or Ollama key. macOS, Windows, Linux. Free, no account or card required; Pro from $24/mo.

Drag is the fastest and most cost-effective way to build team workflows within Gmail. It makes it easy to collaborate on emails, tasks, chat, notes and files on the place you spend your day - your inbox.

LeakResponder finds secrets that have leaked into your code and shows you exactly how to fix them. It scans your repository and its full git history for API keys, cloud credentials, tokens, database passwords and private keys. Deleting a file doesn't make a leaked secret safe, so LeakResponder looks at every past commit, not just the current code. Each finding is ranked by risk, based on secret type, where it appears and how long it has been exposed, so your team fixes the dangerous ones first. For every secret, LeakResponder gives a step-by-step rotation runbook: revoke the old credential, issue a new one, update where it's used, and confirm the fix. LeakResponder runs inside your own CI pipeline, so your code never leaves your infrastructure. Secrets are never printed in full or sent to any external service. Findings appear as comments directly on the pull request line that needs attention, so developers can fix issues without switching tools. Built for DevOps, platform and security teams in India, the US, UK, EU and Australia.

Increase Your Conversion and Customer Satisfaction.

Unbox Social is an AI-powered social media management suite designed to help brands and agencies of all sizes enhance their online presence. The platform offers comprehensive tools for social media analytics, competition tracking, influencer monitoring, and content scheduling, all within a unified interface. By supporting multiple social media networks, including Instagram, YouTube, Facebook, and Twitter, Unbox Social enables users to streamline their marketing efforts and make data-driven decisions. Key Features and Functionality: - Social Media Analytics: Provides in-depth performance metrics for posts, platforms, and campaigns, allowing users to evaluate strategies and optimize content. - Competition Tracking: Monitors and analyzes competitors' social media activities, offering insights into their content and interactions to help users benchmark and improve their own performance. - Influencer Tracking: Identifies and evaluates influencers across various platforms and industries, delivering detailed insights into their content performance and audience engagement. - Scheduling and Publishing: Allows users to draft, schedule, and publish posts across multiple social media channels, with features like real-time calendar views and customizable templates to streamline content management. Primary Value and User Solutions: Unbox Social addresses the challenges of managing and optimizing social media marketing by offering a centralized platform that integrates analytics, competitor insights, influencer tracking, and content scheduling. This holistic approach empowers users to make informed decisions, enhance engagement, and drive better results across their social media channels. By consolidating these essential tools, Unbox Social simplifies the complexities of social media management, saving time and resources for brands and agencies.

At Unbox ERP we provide the best customer relationship management solutions through our accessible SAAS services such as subscription and consulting services.

Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

LTI's Intelligent Automation services are designed to streamline business processes by integrating advanced technologies such as Robotic Process Automation , Artificial Intelligence , and Machine Learning . These services aim to enhance operational efficiency, reduce turnaround times, and improve overall productivity. Key Features and Functionality: - Accelerated Process Discovery: Utilizes a comprehensive framework to identify and assess processes suitable for automation, ensuring optimal impact on the value chain. - Multi-Lens Approach: Employs various automation levers, including RPA, advanced Optical Character Recognition , chatbots, and workflow orchestration, to address diverse business needs. - Reusable Script Library: Offers a built-in library of reusable scripts to expedite the automation of runbooks and IT processes, facilitating faster implementation. - End-to-End AIOps Automation: Provides comprehensive Artificial Intelligence for IT Operations solutions that go beyond effort reduction to deliver incremental business benefits. Primary Value and User Solutions: LTI's Intelligent Automation services address the critical need for businesses to maintain continuity and speed, especially in scenarios where remote work is prevalent. By automating key functions, organizations can ensure business continuity, enhance workforce productivity, and achieve significant cost savings. The holistic approach to process automation allows businesses to look beyond traditional RPA, leveraging a combination of technologies to maximize return on investment and reduce total cost of ownership.

Opslane is an open-source tool designed to enhance the on-call experience for engineering teams by reducing alert fatigue and streamlining incident response. By integrating logs, metrics, traces, code changes, and runbooks, Opslane provides a centralized platform that accelerates debugging and root cause analysis, enabling engineers to resolve issues more efficiently and focus on strategic tasks. Key Features and Functionality: - Faster Incident Investigation: Opslane consolidates various data sources, such as logs, metrics, and code changes, into a unified view, facilitating quicker identification and resolution of incidents. - Reduced Alert Fatigue: The tool intelligently filters and prioritizes alerts based on business impact, minimizing noise and ensuring that critical issues receive prompt attention. - Seamless Workflow Integration: Opslane integrates with existing workflows and platforms, including Slack, providing a conversational interface for querying and interpreting data without the need for specialized knowledge. - Open-Source Accessibility: As an open-source solution, Opslane offers flexibility and adaptability, allowing teams to customize and extend its functionalities to meet specific operational needs. Primary Value and Problem Solved: Opslane addresses the common challenges faced by on-call engineers, such as alert fatigue and the complexity of incident management. By centralizing relevant information and reducing unnecessary alerts, it enhances operational efficiency, reduces downtime, and improves team morale. This empowers engineering teams to focus on innovation and strategic initiatives rather than being overwhelmed by constant, often unactionable alerts.

SoloNOC is network monitoring for solo network operators, small IT teams and MSPs: discovery, correlated alerting, live topology, and SLA and incident tracking, built to be run by one person. Install one agent per site on any Linux box, Raspberry Pi or VM. It makes an outbound HTTPS connection (no inbound ports, VPN or firewall changes) and discovers devices on that network via SNMP, ping and ARP, with nothing installed on the monitored devices. Deduplication and correlation rules collapse an alert storm into one root-cause alert, and alerts reach you by push, Slack, email or SMS depending on plan. A topology map shows device dependencies, and SLA dashboards, incident timelines and uptime reports keep the paper trail. Pre-approved runbook actions can be triggered from the iOS app or Apple Watch. The Pro plan adds an MSP portal with white-labeled client dashboards, a REST API, webhooks and config backup with diffs. Pricing is a flat plan per organization, never per device: Free $0 (1 site, 10 devices); Solo $29/month or $290/year (5 sites, 50 devices); Pro $99/month or $990/year (50 sites, 1,000 devices); Enterprise $249/month or $2,490/year (250 sites, 5,000 devices, SSO, enforced MFA). Paid plans have a 14-day free trial with no card required, and you can cancel anytime from the in-app billing page.

SDLC Playbook is the AI-powered accountability and documentation layer for the software development lifecycle. It connects to GitHub, Azure DevOps, Jira, and Slack and continuously verifies that the process your team says it follows is the one it actually ran, then generates the proof as a byproduct of shipping. Three classes of AI agents work across the full lifecycle. Authoring agents draft user stories, acceptance criteria, test plans, and UAT scripts for human review and approval. Enforcement agents check every pull request, sprint, and release for code review, linked requirements, test evidence, and rollback plans, with hard gates and an audited override workflow. Documentation agents continuously produce release notes, runbooks, architecture diagrams, and audit-ready evidence packages mapped to NIST 800-218 SSDF, SOC 2, and NIST 800-171, with ISO 27001, HIPAA, and CMMC Level 2 on the roadmap. It is not a coding assistant. It is the evidence and governance layer underneath your existing tools, including for teams whose code is increasingly written by AI. It is built for everyone who works in the lifecycle, not only engineers: engineering leaders, product managers, project managers, QA, compliance and security staff, and the executives who sign attestations. Pricing is per seat across Team, Business, and Enterprise tiers. Enterprise includes AWS GovCloud, Azure Government, and on-prem options for federal and regulated customers. The first ten design partners receive 90 days free.

LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

The fastest growing white-label marketing platform for digital agencies. CRM, Email, 2-way SMS, Funnel Builder, and more! Start with a 14 day free trial!

Shockingly cheaper GitHub Action runners. Remove 90% of your CI spend, for $25/month. All on-premise.

Automize A/S is a Danish IT company specializing in digital transformation through the automation and optimization of business processes. Founded in 2015, Automize offers a range of solutions designed to enhance operational efficiency and reduce costs for organizations across various industries. Their expertise lies in integrating technologies like ServiceNow and Microsoft Azure to streamline workflows and improve productivity. Key Features and Functionality: - Automation App: A ServiceNow-certified application that seamlessly integrates Microsoft Azure Automation into the ServiceNow platform, enabling businesses to automate processes using familiar technologies such as PowerShell and Python-based Runbooks. - Feedback App: An intelligent widget designed to facilitate the easy collection of user feedback, enhancing customer engagement and service improvement. - Rights Management App: Simplifies the management of Active Directory accesses, ensuring secure and efficient handling of user permissions. - Hosted Solutions: Provides clients with dedicated domains within Automize's ServiceNow instance, allowing for rapid deployment and utilization of ServiceNow's capabilities without the burden of operational responsibilities. - Automation Consultants: Offers access to experienced ServiceNow and Microsoft-certified consultants who assist in ideating, building, and implementing automation solutions tailored to specific business needs. Primary Value and Problem Solving: Automize A/S addresses the challenges businesses face in automating and integrating diverse systems by providing user-friendly solutions that leverage existing competencies. Their products enable organizations to implement automation without requiring specialized skills, thereby reducing the time and resources needed for digital transformation. By focusing on automation and optimization, Automize helps companies enhance their competitiveness and fully realize the benefits of their investments in digital technologies.

StackPilot is an AI-powered on-call copilot designed to assist software engineers in rapidly resolving incidents by automating root cause analysis and bug fixes. By integrating seamlessly with existing observability tools and code repositories, StackPilot transforms the traditional incident response process, reducing mean time to resolution (MTTR) and alleviating alert fatigue. Key Features and Functionality: - Log Query Autocomplete: Automatically suggests relevant log queries based on alerts, stack traces, and incident context, streamlining the debugging process. - Code-Aware Root Cause Analysis: Analyzes recent commits and stack traces to pinpoint the faulty code responsible for the issue, facilitating quicker identification of problems. - Auto-Generated Timeline: Builds real-time incident timelines by tracking logs, alerts, deployments, and engineer actions, providing a comprehensive view of the incident's progression. - Autofix with PR Generation: Automatically drafts pull requests with proposed code fixes based on root cause analysis, allowing engineers to review and merge solutions efficiently. - Playbook Capture: Observes investigative steps and converts them into reusable runbooks for future incidents, enhancing team knowledge and preparedness. Primary Value and Problem Solved: StackPilot addresses the challenges of prolonged incident resolution times and the manual effort involved in diagnosing and fixing software issues. By automating critical aspects of the incident response workflow, it enables engineering teams to resolve incidents in an average of 15 minutes, compared to the typical 2+ hours or incidents being ignored. This efficiency not only improves system reliability but also allows engineers to focus on strategic tasks rather than repetitive debugging processes.