Altek is the AI inquiry conversion engine for hotels. Most tools in the category answer the guest email. Altek does the work behind the answer.
Its AI email assistant is the most widely used part of the platform. Altek reads each guest email in over 100 languages, pulls live availability, rates and reservation details from Mews, Oracle OPERA Cloud, Visbook/BookVisit or Infor HMS, and prepares both the reply and the operations behind it: reservations created, modified and cancelled, guest notes added, payment links issued, restaurant tables and spa treatments booked from the same email thread.
Front desk, booking and central reservations teams approve in about thirty seconds, instead of 5 to 15 minutes across four or five systems. Approval is the default, not the ceiling: each action type sits at draft, approve or auto-send, set per property and per risk level, with an audit trail.
100+ hotels, eight countries, 2M+ guest inquiries. Founded in Norway in 2024, headquartered in Oslo.
Voxtya is the all-in-one online presence platform for local businesses (restaurants, hair salons, hotels, shops).
Six services available à la carte at €29/month each, or combos at €49/month, or the full Suite at €119/month (annual pricing − 20%):
- Website builder with 21 industry templates + custom domain + free SSL + quote request form
- Zero-commission online bookings with drag-drop floor plan
- Review collection via gamified wheel of fortune and QR codes on tables
- AI replies to Google, TripAdvisor and Facebook reviews in your tone of voice
- Social media studio: 10 AI post ideas per month per industry + planning
- Visibility & advice: monthly local-SEO audit, 3-5 competitor tracking, 3 AI actions per month
European all-in-one that bundles Partoo + Zenchef + Wix + Hootsuite into one tool, 4x cheaper than stacking specialized tools. Each tenant also gets an auto-blog generating 15 SEO articles per year.
Free 30-day trial · cancel in 1 click.
Target: owners of local businesses (restaurants, salons, hotels, bakeries, auto repair, independent shops) who currently juggle 3-5 disconnected tools and want one dashboard for their online visibility.
BrainOutput is a comprehensive platform that provides businesses with private AI agents tailored for various operational needs, including customer support, document management, finance, coding, and overall operations. These AI agents seamlessly integrate with existing tools, are governed by strict permissions, and can be deployed on infrastructure controlled by the organization, ensuring data sovereignty and security.
Key Features and Functionality:
- Private AI Agents: Deploy AI workers for tasks such as customer support, document analysis, financial operations, coding, and more, all within a secure and private environment.
- Flexible Deployment: Choose from on-premise, cloud, or hybrid deployment options to suit your organization's infrastructure and security requirements.
- Broad Integration: Connect seamlessly with a wide range of tools and platforms, including Google Workspace, Microsoft 365, Slack, Salesforce, HubSpot, Stripe, PayPal, Shopify, and many others, facilitating smooth workflow integration.
- Permission Control: Implement scoped permissions and audit controls to manage and monitor AI agent activities, ensuring compliance and security.
- Customizable AI Workforce: Start with a single AI agent and scale up to a full AI workforce tailored to your business needs, with roles such as Customer Support Agent, Document/RAG Agent, Legal Evidence Agent, Hotel/Hospitality Agent, Accounting/Odoo Agent, Coding/Product Engineering Agent, and Founder Ops/Business Command Center.
Primary Value and Solutions Provided:
BrainOutput addresses the critical need for businesses to leverage AI capabilities while maintaining full control over their data and operations. By offering private, customizable AI agents that integrate with existing tools and systems, BrainOutput enables organizations to enhance efficiency, automate routine tasks, and make data-driven decisions without compromising security or compliance. This solution is particularly beneficial for industries requiring stringent data governance, such as hospitality, legal, customer support, software development, and small to medium-sized business operations.
VIVA: The Conversational Revenue Platform for Hotels
“Every guest conversation, turned into revenue.”
VIVA is an AI-powered voice, chat, and WhatsApp agent that handles every pre-stay guest conversation for hotels, from the first inquiry to a confirmed booking. Instead of just answering questions, VIVA is built to convert: it connects to your live rates and availability, upsells during the conversation itself, and picks up every call instantly, with zero wait time, in 30+ languages, day or night.
Hotels use VIVA to replace or support centralized and outsourced reservation offices, where 40% of calls often go unanswered, guests are typically served in just one language, and resolutions average around 6 minutes. VIVA cuts the cost, agent turnover, and language gaps that come with traditional call centres, while capturing revenue that would otherwise be lost to voicemail, long hold times, or third-party booking sites.
Key features:
Voice AI Agent – Answers guest calls 24/7 in 30+ languages, books direc
Smartrip AI is an innovative travel companion designed to simplify and enhance the travel planning experience. By integrating with various travel partners, including airlines, hotels, and rental car services, Smartrip AI curates personalized itineraries tailored to individual preferences. This all-in-one platform streamlines the booking process, offering users a seamless and efficient way to plan their journeys.
Key Features and Functionality:
- Personalized Flight Search: Users can specify their desired destinations, and Smartrip AI instantly searches hundreds of airlines to find flights that align with their preferences.
- Effortless Booking: The platform allows for easy booking of one-way or round-trip flights through a single prompt, simplifying the reservation process.
- Comprehensive Travel Tools: Smartrip AI provides access to all flight details in one place, including boarding passes, gate information, and travel timelines.
- Real-Time Alerts: Users receive real-time flight alerts and status updates, ensuring they stay informed about any changes to their travel plans.
- Post-Booking Support (Coming Soon): Future updates will introduce in-trip assistance features, such as handling reservation changes, check-ins, and providing travel updates.
- Accommodation Options (Coming Soon): The platform plans to expand its services to include bookings for hotels, vacation rentals, and other accommodations, offering access to over a million properties globally.
Primary Value and User Solutions:
Smartrip AI addresses the common challenges travelers face by offering a centralized platform that manages all aspects of trip planning. By automating flight searches and bookings, providing real-time updates, and planning to offer comprehensive post-booking support, Smartrip AI reduces the complexity and time involved in organizing travel. This ensures a more enjoyable and stress-free experience for users, allowing them to focus on their journey rather than the logistics.
HeyConcierge is an AI concierge for independent hotels, resorts and villas. It answers guests on WhatsApp, Telegram and Instagram instantly, in whatever language they write in, day or night. It answers only from the hotel's own knowledge base (no invented prices or bookings), books services directly, and hands off to staff the moment a case stops being routine, with full conversation history attached.
Proven on a real resort hotel: the bot handles 64.8% of guest dialogues without a human, across 4,723 conversations, freeing front-desk staff for the 35% that actually needs a person.
Plans: Starter $99/mo, Growth $199/mo, Pro $399/mo.
Vesia is the hotel's automated front desk. Guests check in from their phone's browser, with the guest registration data structured and ready to file with the authorities, and receive their room access code, also in Apple Wallet and Google Wallet. During the stay, Seby, the AI concierge, handles requests, room service and upsells, each posted to the reservation folio in the PMS in real time. At check-out, Vesia checks the balance, charges it through the hotel's own bank, posts it to the PMS and revokes access. Every payment goes straight to the hotel, with zero transaction fees. ID photos are read to extract the registration fields, and only those fields are kept.
GuestSaga is an AI concierge and guest messaging platform for independent hotels and hotel apartments. Guests message the hotel on WhatsApp, or Telegram if the hotel uses it, by text or voice note, in any language. GuestSaga replies in under 10 seconds in the guest’s own language, using the hotel’s own menus, prices and policies.
Everyday questions, such as the Wi-Fi, breakfast hours, check-out, the pool, a taxi or the nearest pharmacy, are answered end to end. Anything that needs a person becomes a task for the right department (front office, housekeeping, F&B, concierge, maintenance or management), with the guest’s words and an English translation attached. It stays open until someone marks it done.
GuestSaga also remembers guest preferences and allergies across stays, alerts the kitchen when an order conflicts with an allergy, flags medical and safety messages to staff straight away, and offers extras such as an airport transfer, a massage or a celebration cake when they fit the conversation.
No PMS is needed and guests download nothing. Hotels go live in 72 hours. Pricing is a flat monthly fee per property, with voice notes included.
ChefCall is AI phone commerce for hospitality. Restaurants, caterers, hotels, venues, ghost kitchens, private chefs, and country clubs use it to take the order and get paid on the call. Quotes, contract, e-sign, and payment on the same call. English and Spanish, 30+ languages on request. Not an AI receptionist. Voice commerce that closes.
AI Hotel Marketing is a visionary agency leading the charge in transforming the hospitality industry through artificial intelligence. Specializing in AI strategy development, implementation, and comprehensive workshops, we equip hoteliers with the tools to outpace the competition. Our approach is holistic; we analyze your unique challenges to deliver custom AI solutions that enhance guest experiences, optimize operational efficiency, and skyrocket your marketing ROI. Our AI workshops don't just teach; they transform your team into AI-savvy innovators ready to harness the power of technology. With AI Hotel Marketing, you're not just adapting to change you're driving it. Join us to redefine hospitality with the power of AI.
IAMenu is a digital menu platform for restaurants, bars and hotels with real AI built in. Create and manage your menu, generate food photos and descriptions with AI, and auto-translate it into 29 languages. Diners scan a QR code to see a beautiful, branded, multilingual menu on their phone, with automatic EU allergen detection. GASTON, the built-in AI assistant, lets you build and edit your whole menu through a simple chat. IAMenu also includes QR ordering, table reservations, PDF menu generation and analytics.
fursat OS is a hospitality operating system for individual short-term rental hosts and small hotels/chains. Its free tier syncs Airbnb, Booking.com and Agoda calendars for individual hosts at $0, no card required.
Paid plans for hotels and chains add a full channel manager, a single inbox consolidating guest messages across every channel, and an AI voice agent that answers guest calls. fursat OS also publishes free, country-specific STR compliance guides (permits, registration, night caps) for the US, UK, UAE, Philippines, Indonesia, Germany, Canada and Australia — a category most channel managers skip.
Built and supported out of India, fursat OS is DPDP Act-compliant by design, with tenant-isolated data storage and a named grievance officer — relevant when comparing it against Cloudbeds, SiteMinder and Lodgify.
ILYAN (I Left You A Note) is a guest engagement platform for hotels. Guests scan a branded QR code in their room, or tap an NFC touchpoint, and a web portal opens on their phone. No download, no login. They can ask the AI concierge questions 24/7 by web or WhatsApp, send the hotel team a private note, and book the restaurant, spa, late checkout or room service. Notes that need action become tracked tickets for the right department, so issues get fixed before checkout. ILYAN also sends pre-arrival WhatsApp messages, timed upsell offers and short post-stay surveys, and pulls TripAdvisor, Booking.com and Google reviews into one dashboard with AI-drafted replies. Hotels can start with just the front desk. It runs standalone from day one, with PMS integration available.
Revinsta is an AI Agent that manages hotel reputation, built for hospitality only. It brings every guest review from Google, Booking.com, Tripadvisor, Expedia, Airbnb, Agoda, Yelp and Hotels.com into one inbox, answers each one in your hotel's own voice, analyses what guests are saying, and tells you what is happening and where to improve.
The problem it solves is simple. Reviews pile up across several platforms, replies get pushed to the weekend, and travellers reading a listing can see that nobody answered. An unanswered complaint is not neutral. It reads as agreement.
Revinsta drafts a reply for every review, written in your property's personality and in the guest's own language, with an English version alongside so you always know what is being sent. More than 30 languages are supported. Nothing is published under your hotel's name until a person approves it, unless you switch automation on yourself. Even then, reviews with a real complaint in them are held back for a human by default. Routine reviews, such as a four-star with no comment, can be answered automatically by rules you set by star rating and platform.
Beyond replies, Revinsta gives you hotel reputation intelligence. The Agent reads everything guests write and ranks what is costing you stars, with the guest comments behind each issue. Competitor benchmarking shows how your rating and review volume compare with the hotels you compete with for bookings. Guest intelligence lets you ask questions about your own feedback in plain language and get an answer with the comments it came from. Properties with more than one location get a Portfolio View that ranks every property on one screen.
Revinsta is designed for hotels and resorts, B&Bs and guesthouses, vacation rentals, hostels, motels, serviced apartments, boutique properties, and groups and chains. Setup takes about ten minutes, with no software to install, no PMS integration and no onboarding fee. Revinsta is GDPR compliant, with a Data Processing Agreement available and data deleted on request.
InsightBridge is a lightweight, multi-tenant sales and operations panel built for European SMBs, boutique agencies and small to mid-sized hotels. It keeps clients, leads, projects, invoices and expenses in one place, with AI scoring, drafting and summarisation built directly into every plan - no extra plugins or integration mess.
Core panel includes contact and company management, AI lead scoring across 4 languages (ES EN NL IT with automatic hot-signal detection), Kanban sales pipeline with conversion funnel view, lightweight projects and tasks with milestones, invoicing with PDF generation and email sending, expense tracking with tax/VAT categories and per client profitability reporting, light email marketing campaigns with open and click tracking, rule based automations for onboarding and follow ups, a full REST API plus auto generated OpenAPI/Swagger documentation, and multi company workspaces with fully separated tenant data. Plans start at EUR 29 per month with a 14 day, no credit card free trial.
For hotels and hospitality, the premium Alva add-on delivers a 24/7 digital AI reception in 4 languages. It answers availability and FAQ, takes bookings, sends payment links, handles pre-stay and post-stay communication and syncs bidirectionally with Mews and Cloudbeds PMS every 15 minutes. Own stack Webchat widget plus Telegram Bot channels are included with zero variable cost and zero ban risk. Official Meta WhatsApp Business API is available as a BYO enterprise add-on. Alva pays itself back with just 1 to 3 direct bookings per month, recovering the 15 percent to 25 percent commission OTAs typically charge.
AI guest experience and concierge platform for UAE and GCC hospitality, helping hotels, resorts and waterfront venues handle guest requests, partner bookings and multilingual service around the clock.
BotOfMouth is AI visibility software for local businesses. It checks what AI assistants such as ChatGPT, Gemini, Claude and Perplexity answer when customers ask about a business, and shows how often the business is named, which other businesses are named instead, and whether the links go to its own website. It also checks the business's website and listings for issues that affect how AI assistants read them, writes the fixes ready to paste, and confirms when a fix is live. For any local business: cafés, clinics, shops, tour operators, hotels and lodges. Free plan available.