Vesia is the hotel's automated front desk. Guests check in from their phone's browser, with the guest registration data structured and ready to file with the authorities, and receive their room access code, also in Apple Wallet and Google Wallet. During the stay, Seby, the AI concierge, handles requests, room service and upsells, each posted to the reservation folio in the PMS in real time. At check-out, Vesia checks the balance, charges it through the hotel's own bank, posts it to the PMS and revokes access. Every payment goes straight to the hotel, with zero transaction fees. ID photos are read to extract the registration fields, and only those fields are kept.
