---
title: UNO VIVA Reviews
meta_title: 'UNO VIVA Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how UNO VIVA works for a business like yours.
date_modified: '2026-09-22'
parent_category:
  name: Reservation
  url: https://www.g2.com/categories/reservation
---


# UNO VIVA Reviews
**Vendor:** RateGain  
**Category:** [Hotel Reservations Software](https://www.g2.com/categories/hotel-reservations)
## About UNO VIVA
VIVA: The Conversational Revenue Platform for Hotels “Every guest conversation, turned into revenue.” VIVA is an AI-powered voice, chat, and WhatsApp agent that handles every pre-stay guest conversation for hotels, from the first inquiry to a confirmed booking. Instead of just answering questions, VIVA is built to convert: it connects to your live rates and availability, upsells during the conversation itself, and picks up every call instantly, with zero wait time, in 30+ languages, day or night. Hotels use VIVA to replace or support centralized and outsourced reservation offices, where 40% of calls often go unanswered, guests are typically served in just one language, and resolutions average around 6 minutes. VIVA cuts the cost, agent turnover, and language gaps that come with traditional call centres, while capturing revenue that would otherwise be lost to voicemail, long hold times, or third-party booking sites. Key features: Voice AI Agent – Answers guest calls 24/7 in 30+ languages, books direc






- [View UNO VIVA pricing details and edition comparison](https://www.g2.com/products/uno-viva/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-27+22%3A37%3A21+-0500&secure%5Bsession_id%5D=cfd34823-21e3-4ed5-9a67-acf2444b6aca&secure%5Btoken%5D=cdf56ddd62fe4fb30339ea8673d7a6096c18178d05179be9fc38c3474e0acb07&format=llm_user)

## UNO VIVA Features
**Agentic AI - Hotel Reservations**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Social Media Integration
- Website Integration
- Multi-Language

**Additional Functionality**
- Dynamic Pricing
- Payment Processing
- Email Templates
- Group Reservations
- Online Booking
- Access Controls/Permissions
- Rate Management
- Customer Database
- Customizable Templates
- Customer History
- Room Booking
- Ratings/Reviews
- Availability Management
- Inventory Management
- Real-Time Updates
- Promotions Management
- Price/Margin Management
- Reminders
- Activities Booking
- Calendar Sync
- Billing & Invoicing
- Generative AI
- Customizable Branding
- Calendar Management
- Event Scheduling
- Reporting/Analytics
- Appointment Management
- Activity Dashboard
- Discount Management
- Third Party Booking
- Channel Management
- SMS Messaging
- AI Copilot
- Customer Support
- Booking Management
- Booking Notes
- Alerts/Notifications
- Multi-Location
- Mobile Access
- Customizable Reports
- CRM
- API

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