Revinsta is an AI Agent that manages hotel reputation, built for hospitality only. It brings every guest review from Google, Booking.com, Tripadvisor, Expedia, Airbnb, Agoda, Yelp and Hotels.com into one inbox, answers each one in your hotel's own voice, analyses what guests are saying, and tells you what is happening and where to improve.
The problem it solves is simple. Reviews pile up across several platforms, replies get pushed to the weekend, and travellers reading a listing can see that nobody answered. An unanswered complaint is not neutral. It reads as agreement.
Revinsta drafts a reply for every review, written in your property's personality and in the guest's own language, with an English version alongside so you always know what is being sent. More than 30 languages are supported. Nothing is published under your hotel's name until a person approves it, unless you switch automation on yourself. Even then, reviews with a real complaint in them are held back for a human by default. Routine reviews, such as a four-star with no comment, can be answered automatically by rules you set by star rating and platform.
Beyond replies, Revinsta gives you hotel reputation intelligence. The Agent reads everything guests write and ranks what is costing you stars, with the guest comments behind each issue. Competitor benchmarking shows how your rating and review volume compare with the hotels you compete with for bookings. Guest intelligence lets you ask questions about your own feedback in plain language and get an answer with the comments it came from. Properties with more than one location get a Portfolio View that ranks every property on one screen.
Revinsta is designed for hotels and resorts, B&Bs and guesthouses, vacation rentals, hostels, motels, serviced apartments, boutique properties, and groups and chains. Setup takes about ten minutes, with no software to install, no PMS integration and no onboarding fee. Revinsta is GDPR compliant, with a Data Processing Agreement available and data deleted on request.
