---
title: HeyConcierge Reviews
meta_title: 'HeyConcierge Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how HeyConcierge works for a business like yours.
date_modified: '2026-08-28'
parent_category:
  name: Hotel
  url: https://www.g2.com/categories/hotel
---


# HeyConcierge Reviews
**Vendor:** HeyConcierge  
**Category:** [Guest Messaging Software](https://www.g2.com/categories/guest-messaging)
## About HeyConcierge
HeyConcierge is an AI concierge for independent hotels, resorts and villas. It answers guests on WhatsApp, Telegram and Instagram instantly, in whatever language they write in, day or night. It answers only from the hotel's own knowledge base (no invented prices or bookings), books services directly, and hands off to staff the moment a case stops being routine, with full conversation history attached. Proven on a real resort hotel: the bot handles 64.8% of guest dialogues without a human, across 4,723 conversations, freeing front-desk staff for the 35% that actually needs a person. Plans: Starter $99/mo, Growth $199/mo, Pro $399/mo.






- [View HeyConcierge pricing details and edition comparison](https://www.g2.com/products/heyconcierge/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-05+00%3A50%3A12+-0500&secure%5Bsession_id%5D=8ad0a864-d59b-4176-9b7b-9a56d204fd5a&secure%5Btoken%5D=7391b8697dedfe9bc7c1dcf611275847389a4c39ea96213683200b8e3115b364&format=llm_user)

## HeyConcierge Features
**Property Management**
- Room Inventory
- Revenue Management
- Facility Maintenance
- Distribution Management
- Multi-Channel Distribution
- Discount Management
- Reservations Management
- Restriction Management
- Promotions Management
- Employee Management
- Channel Management
- Task Management
- Billing Rate Management
- Template Management
- Price/Margin Management
- Booking Management
- Contact Management
- Multi-Channel Management
- Availability Management
- User Management
- Calendar Management
- Invoice Management
- Inventory Management
- Front Desk Management
- Housekeeping Management
- Maintenance Management
- Website Management
- Guest Experience Management
- Email Management
- Communications Management
- Reviews Management
- Tax Management
- Document Management
- Work Order Management
- Spa/Activity Management
- Financial Management
- Rate Management

**Agentic AI - Guest Messaging **
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Guest Management**
- Central Reservation System
- Marketing and Loyalty Programs
- Guest Messaging
- Multi-Channel Marketing
- SMS Messaging

**Staff Management**
- Housekeeping
- Shift Scheduling
- Maintenance Scheduling

**Platform**
- Reporting and Analytics
- Channel Manager Integration
- Website Integration
- Channel Analytics

**Agentic AI - Hotel Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Third-Party Integrations
- Multi-Language
- Marketing Automation

**Additional Functionality**
- Billing & Invoicing
- Reporting & Statistics
- Multi-Location
- Event Calendar
- Mobile Access
- Customizable Reports
- Customizable Fields
- Accounting
- Online Booking
- Customizable Branding
- Room Booking
- Email Templates
- Electronic Payments
- Data Import/Export
- Search/Filter
- Real-Time Data
- Dynamic Pricing
- Multi-Channel Sync
- AI Copilot
- API
- Alerts/Notifications
- Kill Switch
- Drag & Drop
- Customizable Templates
- Credit Card Processing
- Activity Dashboard
- Generative AI
- Payment Processing
- Multi-Currency
- Point of Sale (POS)
- Customer Database
- CRM
- Customer History
- Availability Indicator
- Ratings/Reviews
- Data Synchronization
- Built-in Accounting
- Guest Check-in/Check-out
- Single Property

## Top HeyConcierge Alternatives
  - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)
  - [StayNTouch Cloud PMS](https://www.g2.com/products/stayntouch-cloud-pms/reviews) - 4.4/5.0 (61 reviews)
  - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews)