Products

ClarVantage provides billing, settlement and customer care solutions for utility computing.

NetSpective Content Filter is a security solutions that can be used to create tiered service levels where service providers can structure revenue generating offerings.

We provide complete suite of digital products tailored to the client needs.

The mindWireless Mobile Intelligence Portal enables better mobile management across the enterprise from employees to mobile managers and beyond. You get a secure, customized portal that works to optimize your mobile program at every level.

Insight IVR application generator mode, lets users create their own call flows based on their own requirements.

Big V Telecom, a Cloud Telephony Company based in India offers Simpler Affordable Telephony Solutions to all businesses.

Hoiio provides cloud communication and apps to businesses on a subscription and usage-based business model.

Automatic caller authentication.

Edigin Recording Solution offers a complete range of integrated modules consisting of audio recording, agent evaluation and training, screen recording, reporting, and contact management.

Enghouse Interactive provides a range of workforce and business optimization tools which include call and screen recording, speech analytics, workforce management, performance metrics, score cards, cost analysis and reporting tools which are highly scalable and modular enabling you to choose the level of complexity that meets your requirements for continuous performance improvement.

CTI, refers to the Technology intended to improvise your agent productivity by integrating and managing your tele-calling and other communication systems your CRM. Through the single window display, the CTI provides all the relevant information regarding the customer to the agent. This equips the agent with the complete context, helping them provide solutions to the customer quickly and more efficiently thereby boosting their productivity.

Full control, with guaranteed quality performance.

CDC Software is a #SaaS integration solution empowering companies to integrate their #telephony & #CRM to provide a more productive and satisfying #CX.

Mobilunity BPO provides a wide range of IT, marketing and recruitment services. We help businesses find experts to help organize and streamline many of their processes. Among our services you can find customer care, SaaS support, ecommerce support, SEO services outsourcing, sales outsourcing, HR services, virtual assistance and much more. Our company was founded in 2010 and during our work we managed to create a team of people who perfectly know their job and can find the best employees, who

Meet Liberty, the first true, all-in-one cloud-based platform built for your answering service. Streamline your operations with a simplified experience for your agents, supervisors, and clients. Access real-time reporting and analytics, giving you comprehensive insights into your call center’s performance, so you can make informed decisions on the fly. With Liberty’s multi-tenant environment, agents can seamlessly support thousands of businesses within a single application.

Comstice is a Cisco Solution Partner that creates ideas for simple business solutions. Focusing on customer collaboration, Big Data Analytics and Software-Defined Networks (SDN), Comstice utilizes mobile features for greater customer experience and more efficient use of workforce. By helping employees connect as a team, Comstice enables enterprises to run better customer service, responsive business for ever changing customer demands and outperform in competition. Head office in London, and US

Kunnect is a call queuing capability that utilizes business information to deliver personalized call treament and to support routing decisions.

Q-Suite is a multi tenant system that provides features for both premise based and hosted contact centers.

CenterWare Xion helps with the routing of inbound and outbound calls as well as analysis and management of service availability, productivity, and efficiency levels.

ia.Enterprise is a quality and liability management solutions that helps with call recording and monitoring, screen capture, quality management, agent scoring, and agent scripted coaching and learning.