Braxtel’s Contact Centre analytics is a powerful feature rich module that enables the visualisation and reporting on historical and realtime performance. Share live and interactive reports or dashboards on any Web-based platform, with an embeddable widget. Distribute your insights and content where it is needed for decision-making.
Respeecher is your reliable AI voice partner that delivers ethical & authentic voices across creative, education, healthcare, tech & cybersecurity industries.
inresto is a suite of 8 technology products that come together to provide the complete Restaurant Operating System - a one stop solution for managing your restaurant from anywhere.
Loris is an AI assistant for text-based conversations (chat/SMS/email/messaging) that plugs into existing customer service platforms. Our real-time coaching software equips customer service teams with live guidance, helping agents respond to requests more efficiently and effectively, ultimately improving Customer Satisfaction Score (CSAT) and Customer Lifetime Value (LTV)
Insight7 is an AI-powered customer research tool that helps product teams get insights 10x faster from customer feedback, saving hundreds of hours spent on manual analysis. Product teams can visualize themes, insights and sentiments from customer feedback in seconds and understand pain points, opportunities and know what to prioritize and build.
WIZ.AI provides enterprise-grade conversational AI solutions to enhance customer experience and increase operational efficiency. WIZ.AI’s suite of solutions includes smart automation, AI-human copilot, generative AI-powered applications, and an LLM-powered platform. WIZ.AI’s AI agents called Talkbots provide human-like engagement to facilitate customer interactions at scale, enabling exceptional customer service and strong business ROI for our enterprise clients.
Api.audio is an audio creation environment - by developers for developers. Have full ownership of the professional audio creation workflow: from content creation and versioning from text, to generation of speech, to sound design and mastering. Create and integrate innovative audio experiences into your mobile applications, IoT projects, websites or social channels without learning specialized audio tools.
Listen2It automatically generates an audio version of text content in seconds. Choosing from 600+ lifelike text to speech voices in 75 different languages, users can give their brand a unique voice. In addition, listen2It gives full control to the user to customize advanced controls like pitch, speed, tone, creating millions of voice combinations. It also offers a pre-built audio player with customizable designs, colours and buttons to match the brand. It can be easily integrated by simply embed
Create high quality AI clones of human voices within seconds.
Delacon is a leading global provider of call tracking solutions that empowers businesses to enhance their marketing performance through comprehensive phone call tracking and analysis. Our platform captures crucial data, including the sources, campaigns, and keywords that generate phone call leads. This enables businesses to gain valuable insights into customer behavior, measure return on investment (ROI), and refine their advertising strategies. With seamless integration into top analytics tools
NVIDIA NeMo (Neural Modules) is an open source toolkit for conversational AI. It is built for data scientists and researchers to build new state of the art speech and NLP networks easily through API compatible building blocks that can be connected together.
Verint CX Automation is an AI-powered platform designed to enhance customer experience by automating interactions and augmenting human agent workflows. By integrating advanced bots and analytics, it enables organizations to increase efficiency, reduce operational costs, and deliver personalized customer engagements across various channels. Key Features and Functionality: - AI-Powered Bots: Verint offers a suite of specialized bots, including: - Coaching Bots: Provide real-time, non-disru
Call Journey is a high-powered conversation analytics solution that converts contact centre conversations into actionable data. Our solution allows businesses to access call intelligence easily, and discover information that directly affects sales performance, customer experience, employee engagement and business growth.
Call Criteria is committed to providing call centers of all shapes and sizes with the essential tools they need to thrive and survive in a world riddled with compliance violations and stagnant agent performance.
Cognitive View monitors customer and employee communications and automates compliance, customer Experience, conduct Risk. Our call recording and speech analytics enables you to transcribe and analyse millions of calls to discover customer insights and improve contact centre performance. We support compliance automation for several regulations, including ASIC, FCA, MAS, MiFID, FINRA. Cognitive View has been recognized as part of the RegTech100 globally for 2021. We have one of the best and comp
AssemblyAI transcribes and understands audio using state-of-the-art AI models, revolutionizing speech-to-text and natural language processing.