Transmon is India’s leading quality monitoring tool for automating and digitizing the entire quality monitoring framework for multiple communication channels (Voice/Non-Voice/In-store) across all customer experience (CX) touchpoints. Transmon is an End to End Quality Measurement, Management and Improvement Solution for Customer Service verticals. Approx. 60,000 TransMon licenses in use across India & International market.
Assembled is the all-in-one platform for modern support teams, combining AI agents with intelligent workforce management. With Assembled, teams resolve over 50% of interactions automatically, forecast demand with 90%+ accuracy, and optimize staffing across in-house and BPO teams for all channels. The result: support that’s faster, more efficient, and more human.
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio by Alo-Tech is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able to be set up anywhere in the world in 10 minutes.
Lark combines a multitude of essential collaboration tools in a single interconnected platform, including Chat, Calendar, Creation and Cloud storage. These functions are always in sync, and are easy access from one to the next.
Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.
Bevatel is a provider of integrated cloud communication solutions, specializing in advanced call center systems and customer relationship management (CRM) software. Established in 2006, Bevatel has been at the forefront of delivering scalable and innovative communication tools to businesses across Saudi Arabia and the Middle East. Their cloud-based platforms are designed to enhance customer interactions, streamline operations, and improve overall service quality. Key Features and Functionality:
Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region, revolutionizing customer experience. Support and sales teams can automate tasks, increase efficiency, and drive revenue across multiple channels like voice calls and WhatsApp. Maqsam enables companies to expand market reach and establish a local presence with access to local numbers in hundreds of cities, connecting agents worldwide. Users can make and receive calls from computers or mobile devices, access unlimi
Spectrio is an end-to-end digital signage solution powered by content and technology, allowing businesses to educate, entertain, and upsell customers. From digital menu boards to waiting room TV, video walls to custom video content, Spectrio is a turnkey solution for businesses that want to engage their customers and visitors. Spectrio Technology is at our core, which means your systems will always operate seamlessly. Turn-key install ensures you get up and running quickly, with a system that
Keep your systems running smoothly with access to highly-trained support teams and quick response times
NICE WFM is the most advanced AI-based workforce management tool—it uncovers hidden patterns, makes accurate forecasts, and identifies the best forecasting model and candidates during the hiring process. WFM uses AI to make forecasts and machine learning to generate schedules. Contact center leaders depend on WFM to engage employees and meet their work-life balance needs with dynamic schedule adjustments. NICE WFM users can move to the cloud to expand their reach and align with business strategi
RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.
Naverisk is an excellent solution for MSPs and IT professionals looking for the core features needed in remote monitoring software. Wrapped in a all-in-one solution, Naverisk provides tools for device and network monitoring, alerting, auditing, patching, reporting, ticketing, workflow, automation, scripting, and much more.
Active@ KillDisk is a robust and portable software solution designed to permanently erase all data from Hard Disks, Solid State Drives (SSD), USB drives, and memory cards, ensuring that deleted files and folders cannot be recovered. It supports over 20 international data sanitizing standards, including the U.S. Department of Defense 5220.22-M, providing users with a reliable tool for data destruction without incurring additional costs per erase. Key Features: - Comprehensive Data Erasure: Perf
Fully equip your people to succeed in the digital world with the preferred employee advocacy and social selling platform. Used by leading teams in marketing, sales, internal communications, and recruiting.