AI QMS by Omind is an AI-powered call center quality management software that automates QA processes. The platform boosts auditing efficiency, accuracy, and compliance with real-time, AI-driven data. You get interaction scoring, sentiment analysis, compliance monitoring, and much more. Using Natural Language Processing (NLP) and speech analytics, AI QMS evaluates up to 100% of customer interactions. Its cutting-edge AI automation enables your supervisors to empower agents and ensure regulatory
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