Products

With the help of TELE-LOOK, customer service technicians can set up an audio-visual tele-dialogue with the customer on site in one minute to get a sound picture of the situation and immediately initiate solutions - without travel, loss of time and above all: cost-efficient.

Customer support software that includes a ticketing help desk, knowledge base, notification feeds, and website embeddable help widget.

Utility4U™ is a comprehensive, pre-configured cloud platform designed to modernize utility operations by integrating key functions such as finance, supply chain, work and asset management, customer service, analytics, and regulatory compliance into a unified solution. Built on SAP S/4HANA® and SAP Cloud Platform, Utility4U™ enables utilities to deliver modern, intuitive experiences to both employees and customers, facilitating digital transformation and operational efficiency. Key Features and

InCMS is an integrated, modular, system designed to support customer management for utilities. Its functional structure, rich, flexible and highly configurable, was designed to respond to the requirements of a constantly evolving dynamic market.

VertexOne Cloud CIS easily integrates with complementary 3rd party solutions, and incorporates business processes that have been proven with over 30 million utility end customers throughout North America.

UMAX 365 is a connected, flexible customer information system built for today's utilities on Microsoft Dynamics 365.

NorthStar Customer Information System (CIS) solution is built specifically for utilities. CIS streamlines operations and automates tasks to provide CSRs with personalized and consolidated views into all account statuses and histories.

Software developed specifically for the utilities sector, efluid adapts easily to any type of business and covers the entire functional chain. Its unique architecture and ability to integrate the communicating meter revolution allows organizations to increase their performance in their core business.

Fluentgrid CIS (Customer Information System, earlier known as mPower CIS) ensures total control of utility commercial operations with seamless integration of service connection life cycle (covering new service connection, disconnection, reconnection, etc.,) with meter-to-cash life cycle (covering metering, billing, payments, credit collection and revenue accounting).

With its Customer Management modules, MECOMS offers a full Customer Information System (CIS). It provides functionality to create products and to sell them to customers in the form of contracts. MECOMS offers several methods to bill customers for the commodities they use, and also takes care of credit management to process payments and deal with late or non-paying customers.

mssg.me helps your customers to find the best way to contact you on their messenger platform of choice.

Cogsdale CIS provides comprehensive meter to cash functionality that is designed to manage and support critical business operations, provide relevant access to data, and streamline workflow throughout utility organizations.

EnSite Safari Suite is a powerful multi-commodity energy management software solution built to accommodate the entire life cycle of the consumer. It is designed to enable growth for energy companies and service providers through a scalable platform and increased back room efficiency. EnSite Safari Suite provides access to information in one system to improve financial and operational decisions. Safari allows EnSite customers to reduce transaction costs, improve cash flow, preserve margins, and e

CapitalBanker is a Universal banking solution designed to streamline core banking processes and provide all areas of bank staff with the intuitive tools they need to serve your customers.

Caselle Utility Management offers a unique solution for all your specialized billing needs

The ability to generate utility bills, record payments, issue refund checks, and perform a variety of utility management functions for multiple user defined services

Powercode is a comprehensive software solution tailored for Wireless Internet Service Providers (WISPs, offering an integrated platform to manage various operational aspects efficiently. Designed with over 15 years of industry experience, Powercode streamlines processes such as billing, customer management, network monitoring, and scheduling, enabling WISPs to build and maintain robust networks while enhancing customer satisfaction. Key Features and Functionality: - Billing: Facilitates the ma

Our powerful Utility Management System provides a complete utility billing solution for your utility no matter the size. We welcome anyone from the smallest apartment complex or mobile home park to the largest of public utilities to let us show you our world class products and support.

The Orbit Customer Management and Billing system is your central repository for all customer data. In addition to names and addresses, Orbit CMB enables you to track customer usage, billing rates, service orders, sales taxes, collections, messages and notes, sales histories and more.

Exprivia Digital Factoring is a digital factoring software that enables to cover all functions from database to financial statement processing.