---
title: efluid Reviews
meta_title: 'efluid Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how efluid works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# efluid Reviews
**Vendor:** efluid SAS  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About efluid
Software developed specifically for the utilities sector, efluid adapts easily to any type of business and covers the entire functional chain. Its unique architecture and ability to integrate the communicating meter revolution allows organizations to increase their performance in their core business.






- [View efluid pricing details and edition comparison](https://www.g2.com/products/efluid/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+21%3A26%3A15+-0500&secure%5Bsession_id%5D=cab3cf81-72ad-4463-a092-50562a85b68c&secure%5Btoken%5D=2e0615b02358c7ac23fa31dfebbd0f25460e1bfe9b312e46616e6d0c8704d3b3&format=llm_user)

## efluid Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top efluid Alternatives
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews) - 5.0/5.0 (7 reviews)