Central Service Association
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The Orbit Customer Management and Billing system is your central repository for all customer data. In addition to names and addresses, Orbit CMB enables you to track customer usage, billing rates, service orders, sales taxes, collections, messages and notes, sales histories and more.
Orbit MDM transforms extensive meter and account data into fast, useful analytical reporting through an easy to use graphical interface
Orbit™ IVR provides adaptable, dynamic call trees based on utility needs and preferences
Orbit™ Intrusion Detection is a hardened Intrusion Detection System - that will assist you in seeing what traffic is going on inside or outside your network
Utilit-e Online is a comprehensive e-Commerce solution from PCS. Online can be integrated seamlessly into the existing utility website or accessed as a separate stand-alone website. Customers entering the Online environment will have access to a wide range of options from reviewing financial transactions, statements and consumption history, monitoring customer service programs, submitting requests for service work, and making an online payment.
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What is Central Service Association?
Central Service Association (CSA) is an organization that offers a range of technology solutions specifically tailored for utilities. With its comprehensive website at http://www.csa1.com, CSA provides services that include software and technology support aimed at improving the operational efficiency of utility companies. Its offerings can encompass billing systems, engineering and operations applications, customer information systems, and more, all designed to help utilities manage their workflows more effectively.CSA prides itself on delivering innovative solutions combined with dependable service, offering ongoing support and training to ensure utilities can maximize the benefits of their technology investments. Their emphasis on collaboration and technological advancement helps their members stay at the forefront of the utilities management industry.
