---
title: Fluentgrid CIS Reviews
meta_title: 'Fluentgrid CIS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Fluentgrid CIS works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: Utilities
  url: https://www.g2.com/categories/utilities
---


# Fluentgrid CIS Reviews
**Vendor:** Fluentgrid Limited  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About Fluentgrid CIS
Fluentgrid CIS (Customer Information System, earlier known as mPower CIS) ensures total control of utility commercial operations with seamless integration of service connection life cycle (covering new service connection, disconnection, reconnection, etc.,) with meter-to-cash life cycle (covering metering, billing, payments, credit collection and revenue accounting).






- [View Fluentgrid CIS pricing details and edition comparison](https://www.g2.com/products/fluentgrid-cis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+06%3A21%3A46+-0500&secure%5Bsession_id%5D=8a4c7dcd-ab87-4839-afe9-33966311a63e&secure%5Btoken%5D=8ec94046907c12b7c0bc93202ebcea28b0927c792fb57c367224c10d90e60ffb&format=llm_user)

## Fluentgrid CIS Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS
- Progress Tracking
- Cost Tracking
- Asset Tracking
- Electronic Payments

**Customer Management**
- Customer Service - Utilities' CIS
- Social Media Integration - Utilities' CIS
- CRM Functionality - Utilities' CIS
- Third-Party Integrations

**Additional Functionality**
- Rate Management
- Auditing
- Workforce Management
- For Natural Gas
- Customer Database
- Dispatch Management
- Fixed Asset Management
- Communication Management
- Preventive Maintenance
- Penalty/Cut-Off Processing
- Configurable Workflow
- Workflow Management
- Alerts/Escalation
- Equipment Maintenance
- For Trash
- Maintenance Management
- Monitoring
- Billing & Invoicing
- Support Ticket Management
- Customizable Reports
- Generative AI
- AI Copilot
- Demand Forecasting
- Asset Lifecycle Management
- Inventory Management
- Data Capture and Transfer
- For Water
- Self Service Portal
- Incident Management
- Data Visualization
- Benchmarking
- Expense Management
- For Electricity
- Mobile Access
- Maintenance Scheduling
- Historical Reporting
- Scenario Planning
- Compliance Management
- Metered Billing
- Database Support
- Reporting & Statistics
- Billing Rate Management
- Work Order Management
- Routing
- Real-Time Reporting
- Activity Dashboard

## Top Fluentgrid CIS Alternatives
  - [Smartflex](https://www.g2.com/products/smartflex/reviews) - 4.8/5.0 (15 reviews)
  - [Oracle Utilities Customer Care and Billing Solutions](https://www.g2.com/products/oracle-utilities-customer-care-and-billing-solutions/reviews) - 4.6/5.0 (15 reviews)
  - [PayIt](https://www.g2.com/products/payit-payit/reviews) - 5.0/5.0 (7 reviews)