# NorthStar CIS Reviews
**Vendor:** NorthStar  
**Category:** [Utilities’ Customer Information System (CIS)](https://www.g2.com/categories/utilities-customer-information-system-cis)
## About NorthStar CIS
No two communities are alike, and yours has its own people, culture, and history, making it a unique and special place to live. And just like your community, your billing structure is unique, so using a one-solution-fits-all software won’t provide an exceptional customer service experience. NorthStar works with over 200 small- to medium-sized utilities, each with its own billing strategy, and our software flexes and scales to provide exceptional customer experiences from town to town. Your staff will have everything it needs for a consistent, seamless customer experience, all at a fraction of the price of a big utility’s software. With over 45 years of empowering utilities, customer service is at the heart of everything we do.






- [View NorthStar CIS pricing details and edition comparison](https://www.g2.com/products/northstar-cis/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+20%3A04%3A12+-0500&secure%5Bsession_id%5D=64e2078a-df3b-4a86-9e93-65edd1571ee3&secure%5Btoken%5D=8e577f86989ea8124588baaf5054d2d79e14933da8780d42d912638eb4b9d327&format=llm_user)

## NorthStar CIS Features
**Operations**
- ERP Functionality - Utilities' CIS
- Customer Information Tracking - Utilities' CIS
- Payment Customization - Utilities' CIS
- Industry Adaptation - Utilities' CIS
- Employee Training - Utilities' CIS

**Customer Management**
- Customer Service - Utilities' CIS
- CRM Functionality - Utilities' CIS

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