Products

Frappe Helpdesk is a well designed, open source ticketing system that manages all your interactions from one place. It provides all the tools to provide customer support and helps you engage in meaningful conversations to resolve customer queries efficiently. It is used for organising incoming customer queries into tickets and making it easier for your team to manage those requests and interface with requesters to provide assistance. It works like using basic email services (i.e, Gmail, Outlook

Re:amaze is a helpdesk and customer messaging platform designed from the ground up for modern web based businesses. Re:amaze can be fully integrated and embedded into websites or apps for rich, seamless customer conversation management via email, live chat, social media, SMS, and voice applications. Re:amaze also comes with marketing automation built in so marketers and support personnel can collaborate and convert more customers.

Deskpro is the helpdesk platform for 21st century organizations. Beautifully designed. Simple to use. Flexible. Multi-channel. Powerful. Affordable.

Help Desk, Ticketing and Support Software

Run Total Support HelpDesk over your network or over the Internet. Your users can access by Windows Desktop PC (thin-client), MAC OS X, Linux, Ubuntu, iPhone, iPad, and Android tablet with GO-Global for Windows.

LBi HR HelpDesk is an innovative and comprehensive software solution for automated HR case management and call-tracking workflow management that puts the power in the hands of employees and decreases HR costs by reducing help calls by up to 75 percent.

Enchant is a helpdesk and knowledge base software solution.

Tracking of requests made easy

Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social mess

i-net HelpDesk is a comprehensive service management solution tailored for medium-sized enterprises, suitable for internal support, ITIL service desks, or as a ticketing system for external customer service. It is a fully web-based application that requires no additional software installation and is compatible with Windows, macOS, and Linux servers. The system is designed for quick and easy implementation without the need for on-site consulting or projects. Key Features and Functionality:

Introducing Superworks, a revolutionary software suite designed exclusively for small and medium-sized businesses (SMBs) like yours. Unlocking a world of possibilities, our end-to-end Super HRMS solutions bring together a comprehensive array of integrated products tailored to meet your specific needs. With modules such as RECRUIT, PAYROLL, ASSET, PROJECT MANAGEMENT, EMPLOYEE MONITORING, CHAT, and SURVEY, Superworks empowers you to embark on a transformative digital journey, revolutionizing your

MSP360 Connect is a fast and secure remote access solution enabling remote support, helpdesk assistance, remote work, distance education, and more. It allows users to access and control Windows devices from any operating system at any time regardless of the computer’s global location.

iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.

LaunchBay keeps projects moving through easy-to-use, white-labeled client portals. Get what you need from clients with minimal effort: ask once, and LaunchBay automatically follows up until your client completes their tasks. And LaunchBay’s built-in messaging, helpdesk, and loginless access makes client communication simple every step of the way. With its endless integrations, businesses can connect all their existing services into a single hub for their clients, combining their favorite s

ClearFeed is an AI-powered support platform designed to streamline customer and employee interactions within Slack and Microsoft Teams. By converting chat conversations into support tickets, ClearFeed enables service teams to promptly address requests while adhering to service level agreements . This approach helps manage information overload and ensures that critical matters are prioritized and resolved efficiently. Key Features and Functionality: - Intelligent Reminders: Monitors Slack chan

You Logic AG, Betreiber von it-dienstleister.de, ist ein Full-Service-IT-Dienstleister aus Wiesbaden für mittelständische Unternehmen im Rhein-Main-Gebiet und darüber hinaus. Seit 2011 unterstützt das Unternehmen Kunden mit Managed Services, IT-Outsourcing, IT-Security, IT-Infrastruktur, Cloud-Migration, DATEV-Hosting, VoIP-Telefonie und Helpdesk-Support. Der Fokus liegt auf stabilen, sicheren und skalierbaren IT-Umgebungen, schneller Reaktionszeit und persönlicher Betreuung durch ein spezialisi

Integrated Web based Solution for HelpDesk

TeamSupport: Customer Satisfaction, Streamlined TeamSupport is the premier ticketing and live chat solution designed for support teams looking to improve customer engagement and make agents’ lives easier. Our intuitive, AI-powered platform allows teams to spend less time on manual tasks and more time building stronger relationships with customers. TeamSupport allows agents to connect relevant teams, access valuable customer insights, and solve complex issues with less time and effort which ultim

Blazing fast and powerful striking solutions helping in uplifting sales and customers through Live Chat. Desku is one of the powerful helpdesk software helping IT companies and other businesses to grow with the powerful and sleek features of Live chat where you’ll be able to connect with the customers easily resolving all problems by increasing customer satisfaction.

UserEcho gives the opportunity to create a modern Community to support customers in a few minutes, it includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.