--- title: T/DG Helpdesk Reviews meta_title: 'T/DG Helpdesk Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how T/DG Helpdesk works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 3 scale: '5' date_modified: '2026-07-12' parent_category: name: ERP url: https://www.g2.com/categories/erp --- # T/DG Helpdesk Reviews **Vendor:** The Digital Group **Category:** [Other ERP Software](https://www.g2.com/categories/other-erp) **Average Rating:** 3.7/5.0 **Total Reviews:** 3 ## About T/DG Helpdesk Tracking of requests made easy ## T/DG Helpdesk Reviews ### 1. Reviewing for T/DG helpdesk **Rating:** 4.5/5.0 stars **Reviewed by:** Khushboo vasishth . | ICTC (Integrated Counselling and Testing Centre) Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2023 **What do you like best about T/DG Helpdesk?** It's a big organisation which provides a broad range of information technology services. Also has a office in my home country India. ( Office in Pune, Maharashtra). **What do you dislike about T/DG Helpdesk?** Just need a upgrade for the upcoming free AI technologies so that it can stand out in front of it's giant competitors, specifically in field of corporate compliance and legecy migration. **What problems is T/DG Helpdesk solving and how is that benefiting you?** Data asset management and analysing, connecting to multiple business solutions/ system and units, also managing deep content with building audience royality. It all helps in more customer friendly approach. ### 2. A helpdesk ticketing system **Rating:** 2.5/5.0 stars **Reviewed by:** Colin S. | EHS, Enterprise (> 1000 emp.) **Reviewed Date:** January 03, 2023 **What do you like best about T/DG Helpdesk?** what I like best about the T/DG helpdesk is there ticketing system works better than other helpdesk ticketing systems that I have used in the past and they have cool graphics **What do you dislike about T/DG Helpdesk?** The one thing I dislike about the T/DG Helpdesk is their name is very confusing it does not stand out very well and will leave everyone asking the same question what is T/DG **What problems is T/DG Helpdesk solving and how is that benefiting you?** T/DG what problem were they solving for use is the help desking ticking system for users to fill out a help ticket to have service contract to look in to problems they might be haveing ### 3. Easy to use and understand **Rating:** 4.0/5.0 stars **Reviewed by:** Prince A. | Teller, Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2023 **What do you like best about T/DG Helpdesk?** It is easy to use and under, arrange your calendar events so you hardly miss a meeting or event. **What do you dislike about T/DG Helpdesk?** Nothing really, other than it has too many features **What problems is T/DG Helpdesk solving and how is that benefiting you?** Helping me arrange my and align my meetings so I don't miss out on any of them. - [View T/DG Helpdesk pricing details and edition comparison](https://www.g2.com/products/t-dg-helpdesk/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+18%3A12%3A03+-0500&secure%5Bsession_id%5D=1c18e0b3-6a57-4b0e-9547-0464e1dc6a64&secure%5Btoken%5D=e2fa76a9a1646cb075b7fafdbfd056cc0b42c9e25a62c794163ee0bb55bd3241&format=llm_user) ## T/DG Helpdesk Features **Additional Functionality** - Approval Workflow - Data Import/Export - Vulnerability Scanning - Collaboration Tools - Real-Time Data - Risk Management - Production Cost Tracking - Inventory Control - Estimating - Barcode/Ticket Scanning - Parts Management - Bill of Material Analysis - Barcoding/RFID - Work Order Management - Quality Control - Forecasting - Generative AI - Production Management - AI Copilot - Data Catalog - Third-Party Integration - Reporting & Statistics - Cost Tracking - Single-level BOM - Document Management - Multi-level BOM - Search/Filter - Change Management - Price and Cost Calculations - Vulnerability Assessment - Activity Dashboard - Product Data Management - Compliance Management - API - Audit Trail - Item Management - Purchase Order Management - Customizable Fields - Multi-Currency - Requirements Management - BOM Creation - Components Tracking - Multi-Location - Threat Intelligence - Real-Time Reporting - Inventory Tracking - Real-Time Analytics - Shipping Management - Supply Chain Management - Planning Tools - Workflow Management - Bills of Material - Accounting Integration - Quotes/Estimates - Order Management - Automated Scheduling - Accounting - Inventory Management - Safety Management - Reporting/Analytics - Job Costing - Quality Management - Sales Order Management - Distribution Management - Production Scheduling - Multi-Channel Management - Financial Management - Supplier Management - Maintenance Management - Production Tracking - Status Tracking - Warehouse Management - Traceability - Monitoring - Billing & Invoicing - Inventory Optimization - Project Management - Real-Time Monitoring - Corrective and Preventive Actions (CAPA) - Data Visualization - Statistical Analysis - Performance Metrics - Job Management - Customization - Statistical Process Control - Real-Time Notifications - For Manufacturers - Point-of-Production Analysis - Data Management - Data Linking - Customizable Reports - OPC Data Collection - Data Entry - Scheduling - Data Capture and Transfer - Secure Data Storage - Trend Analysis - Defect Tracking - Third-Party Integrations - Regulatory Compliance - Visual Analytics ## Top T/DG Helpdesk Alternatives - [Panaya Smart Testing and Change Intelligence](https://www.g2.com/products/panaya-smart-testing-and-change-intelligence/reviews) - 4.5/5.0 (534 reviews) - [Digitate](https://www.g2.com/products/digitate/reviews) - 4.4/5.0 (130 reviews) - [KTern.AI](https://www.g2.com/products/ktern-ai/reviews) - 4.6/5.0 (99 reviews)