Products

Time to SLA by Appfire is a comprehensive solution designed to enhance service level agreement (SLA management within Jira and Jira Service Management. It enables teams to define, monitor, and report on SLAs effectively, ensuring timely fulfillment of service requests and improved customer satisfaction. With its user-friendly interface and robust features, Time to SLA simplifies the complexities of SLA tracking, making it an essential tool for organizations aiming to uphold high service standard

Entra ID Attributes Sync for Jira is a powerful integration tool designed to synchronize user attributes from Microsoft Entra ID with Jira Software and Jira Service Management. This synchronization ensures that user data within Jira remains accurate and up-to-date, enhancing collaboration and streamlining workflows. By automatically populating Jira custom fields with relevant user information, the app reduces manual data entry, minimizes errors, and improves reporting capabilities. Key Feature

Huble is an all-in-one time tracking, project management, productivity insights, and client invoicing platform built for agencies, professional services companies, and remote or hybrid teams. Huble connects every recorded hour with the relevant client, project, task, timesheet, and invoice. Team members can track time through the desktop app or add it manually, while managers gain real-time visibility into who is working, where team capacity is being spent, and how projects are progressing. Th

ZIRA Convergent Billing & Revenue Management (BRM) is an end-to-end, fully scalable and modular solution addressing entirely Communication Service Providers (CSP) needs for high-performance Billing solution that can successfully respond to new market challenges

Risotto is an AI-powered IT support platform that integrates directly into Slack, automating routine IT workflows and SaaS provisioning. By instantly resolving common IT tickets, granting secure software access, and providing seamless connections to existing knowledge repositories, Risotto significantly enhances productivity, accelerates response times, and reduces the manual workload on IT teams. Designed specifically for modern businesses leveraging Slack, Risotto integrates effortlessly with

Enhancer Plugin for Jira is a comprehensive tool designed to augment Jira's capabilities, enabling teams to automate IT Service Management processes across Jira Service Management and Jira Software. By providing enhanced custom fields, workflows, and reporting features, JEP allows users to identify bottlenecks and gain a holistic view of their projects, ultimately improving service quality and operational efficiency. Key Features and Functionality: - Enhanced Custom Fields: JEP offers over 30

TribusIT Limited is a Silver Solution Partner specializing in the implementation and support of Atlassian products, including Jira Software, Jira Service Management, Confluence, and Bitbucket. Based in Huddersfield, West Yorkshire, with consultants across the UK and EU, TribusIT offers a comprehensive suite of services designed to enhance organizational efficiency and collaboration. Key Features and Functionality: - Licensing Management: Offers monthly and annual plans with 30-day invoice term

Viewtracker is a robust analytics application designed for Confluence users, offering comprehensive insights into content performance and user engagement. By analyzing page views, space activities, attachment interactions, and search behaviors, Viewtracker empowers organizations to make data-driven decisions that enhance their Confluence environment. Its plug-and-play setup ensures immediate access to valuable data, facilitating the optimization of content and user experiences. Key Features a

Better Excel Exporter for Jira is a comprehensive solution designed to enhance Jira's reporting capabilities by enabling users to export issues and related data into native Excel spreadsheets. Unlike Jira's built-in export features, this app generates real XLSX files, ensuring compatibility with Microsoft Excel, Google Sheets, and OpenOffice. It supports exporting a wide range of Jira data, including issues, comments, worklogs, change histories, and more, facilitating advanced data analysis and

Empyra is a leading Atlassian Platinum Solution Partner specializing in helping organizations transform the way they plan, collaborate, deliver, and support work. With over 30 years of industry experience, we have partnered with 1,000+ organizations worldwide to implement scalable solutions that improve productivity, streamline service management, and accelerate digital transformation. Our team of certified Atlassian consultants provides end-to-end services across the Atlassian ecosystem, inclu

Almbase Technology is a premier software consulting and application lifecycle management company specializing in the deployment, management, and customization of Atlassian products. With a team of certified professionals, Almbase offers comprehensive services including consulting, custom development, training, and official Atlassian license reselling. Headquartered in Istanbul, Turkey, with an overseas office in Amsterdam, Netherlands, Almbase serves clients across the EMEA region. Key Feature

A Jira Service Management extension for collecting additional data about customers and organizations right in Jira Service Management. Implement Customer and Organization Management in your company and create customer support experience that keeps your clients satisfied.

CRG Solutions is a Business Performance Improvement company specializing in Analytics, DevOps, and Robotic Process Automation . As an Atlassian Platinum Solution Partner, CRG Solutions offers comprehensive services including consulting, implementation, managed services, and license management for Atlassian products such as Jira Software, Jira Service Management, and Confluence. With over two decades of experience, the company has served more than 550 enterprise customers across various industrie

New Verve Consulting is a UK-based Atlassian Platinum Solution Partner specializing in delivering tailored enterprise cloud solutions that enhance collaboration and efficiency for agile delivery and IT service teams. Headquartered in Glasgow, Scotland, with a virtual branch in Dublin, Ireland, New Verve Consulting offers a comprehensive suite of services, including cloud migration, IT service management, agile project management, and custom development. Their expertise spans the Atlassian produc

Mobility Stream is a Gold Marketplace Partner specializing in enhancing Jira's capabilities through a suite of applications designed to improve productivity and data integration. Their flagship product, Mobility for Jira, offers a comprehensive mobile solution compatible with iOS, Android, tablets, and Mac, enabling teams to manage Jira tasks seamlessly across devices. Key Features and Functionality: - Mobility for Jira: Provides a mobile interface for Jira, allowing users to create, view, an

Atlas Bench is a premier IT consulting and managed services firm specializing in the Atlassian ecosystem. With over 12 years of experience, we have successfully served more than 1,000 clients, including Fortune 500 companies across sectors such as financial services, manufacturing, software engineering, and federal government enterprises. Our expertise encompasses large-scale Atlassian Cloud migrations, IT Service Management (ITSM, DevOps, and both Cloud and Data Center development. We pride our

Digilac Sàrl is a Silver Solution Partner based in Neuchâtel, Switzerland, specializing in the implementation and management of Atlassian products. With extensive experience in deploying large-scale Jira, Confluence, and Jira Service Management instances—ranging from initial setups to environments supporting up to 10,000 users—Digilac offers comprehensive services tailored to organizations of all sizes. Their expertise encompasses both Data Center installations and cloud migrations, ensuring sea

Test Triangle is a leading IT consultancy specializing in software testing, quality assurance, DevOps, and IT recruitment services. With offices in Ireland, India, and the UK, the company offers tailored solutions to enhance software quality and streamline development processes. As an Atlassian Expert partner, Test Triangle provides installation, customization, and support for the entire Atlassian product suite, including Jira Service Management. Additionally, the company offers training courses

Ricksoft Co., Ltd. is a Platinum Solution Partner and Marketplace Partner specializing in the implementation, operation, and enhancement of Atlassian products. With a strong presence in Japan and a subsidiary in the United States, Ricksoft offers a comprehensive suite of services, including consulting, cloud migration, custom development, and managed support. Their expertise spans various industries, assisting organizations in optimizing project management, IT service management, and team collab

AI-powered service desk platform to auto-resolve 40% of employee IT issues instantly, without IT Teams' involvement, on Slack and Microsoft Teams - so no need to switch platforms -, and to auto-fulfill repetitive IT tasks thanks to Workflow Automation. Main features: -Conversational AI chatbot: available on Slack, Microsoft Teams and Jira Service Management portal, it makes it smooth and easy for employees to get support and solve their IT requests (such as password resets) in seconds without