Ricksoft Co., Ltd.

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Ricksoft Co., Ltd. is a Platinum Solution Partner and Marketplace Partner specializing in the implementation, operation, and enhancement of Atlassian products. With a strong presence in Japan and a subsidiary in the United States, Ricksoft offers a comprehensive suite of services, including consulting, cloud migration, custom development, and managed support. Their expertise spans various industries, assisting organizations in optimizing project management, IT service management, and team collaboration through tailored solutions. Key Features and Functionality: - Comprehensive Atlassian Services: Ricksoft provides end-to-end support for Atlassian products such as Jira, Confluence, and Jira Service Management, encompassing implementation, customization, and ongoing maintenance. - Custom Application Development: They develop proprietary apps like WBS Gantt-Chart for Jira and Excel-like Bulk Issue Editor for Jira, enhancing project management capabilities and user experience. - Cloud Migration Expertise: Certified in Cloud Specialization, Ricksoft assists organizations in transitioning from on-premise to cloud environments, ensuring seamless migration and optimal performance. - Training and Support Services: Offering tailored training programs and a dedicated help desk, Ricksoft ensures clients maximize the value of their Atlassian tools through continuous learning and prompt assistance. Primary Value and Solutions Provided: Ricksoft addresses the challenges organizations face in project management, IT service management, and team collaboration by delivering customized solutions that enhance efficiency and productivity. Their deep expertise in Atlassian products, combined with a commitment to customer success, enables businesses to streamline operations, improve communication, and achieve their strategic objectives effectively.