Products

Vennie is an AI-powered customer support automation platform built for DACH e-commerce brands. It integrates natively with Zendesk and Shopify to automatically resolve incoming support tickets - from order status and returns to subscription changes and product questions - without human intervention. Vennie analyzes existing ticket history to identify automation gaps, builds tailored automation flows, and continuously optimizes them. The result: lower first response times, higher first contact r

ADL Solution helps businesses streamline workflows by connecting Salesforce with the tools their teams use every day. ADL Connect enables organizations to synchronize data between Salesforce and platforms such as Jira, Azure DevOps, ServiceNow, Zendesk, and Xurrent. It supports bidirectional data synchronization, custom field mapping, and improved visibility across sales, development, and support teams. ADL Solution also provides Salesforce implementation, custom development, integration, admini

EdisonAi is an AI partner intelligence platform from Sherpa, a UK partner and channel marketing agency. It assesses each partner's marketing readiness, message alignment and tech stack, scores partners across 25 attributes, and recommends which partners to activate and where vendors should invest MDF. Technology vendors such as Cisco, Lenovo, Sage and Zendesk use it alongside Sherpa's partner marketing team to recruit, assess and activate partners and to manage partner campaigns and lead progres

StaffConnect delivers a powerful mobile employee engagement platform that transforms the employee experience by enabling large enterprises to connect, communicate and engage their entire workforce, especially remote, non-desk employees.

Oakstone International assists companies with their SaaS leadership hiring and continues to support them in building and expanding their go-to-market (GTM) teams globally. Using our world-class network and over 29 years of experience, we find the right people with the right skills and attitudes to help businesses expand quickly and successfully into new or existing global markets, identifying the top-performing executives and key staff who share the same vision, values, ethos and culture. Oak

Promte AI is a GDPR-compliant AI platform that enables organizations to build secure, on-premise AI assistants using their own data. With Promte, public institutions and private companies can create intelligent chatbots that provide instant answers to users and employees—based on internal documents, websites, and knowledge bases. The platform offers full data control, customizable workflows, and seamless integration with tools like SharePoint, Zendesk, and Chrome. Promte is trusted by municipal

Pyla simplifies IT Onboarding and Offboarding processes It centralizes and automates the allocation of employee access and permissions in one platform, allowing optimal management of employee profiles. > Faster provisioning of IT resources and accurate management of allocated access and hardware. > Offboarding : Access to the company's various tools and systems can be revoked with just a few clicks, guaranteeing optimal IT security. > Integrations : identity management (Okta, Onelogin)

Intake is an AI customer support platform for SaaS, ecommerce and startups. Its agent answers using your documentation and each customer's data (plan, invoices, orders, bookings), takes actions in your systems with the permissions you grant, and when a human is needed, hands the case to your team with full context. It includes a shared inbox, help center, reports and integrations with WhatsApp, Slack, Zendesk, Intercom, HubSpot, Shopify and more. Data hosted in the EU, GDPR compliant. Backed by

ZepDesk is cloud-based accounting and ERP software accessible via web browser without installation. It combines invoicing, expense management, tax compliance, and financial reporting into one system. The invoicing module supports EU standards like XRechnung and ZUGFeRD, automates recurring invoices, and manages dunning processes. OCR technology extracts invoice details from photos. Bank reconciliation connects to German banks via finAPI or imports MT940, CSV, and CAMT files. Asset accounting tra

Bagel AI is a product intelligence platform that helps companies accelerate revenue. Our AI engine empowers product teams to continuously quantify and validate their roadmaps by easily tapping into blind spots (i.e. product feedback) from tools like Salesforce, Gong, Zendesk, Slack, and more. This ensures teams focus on building the most impactful products. In addition, we are the only solution that enables product teams to seamlessly align their go-to-market stakeholders by providing prod

Triagly turns scattered customer feedback into clear product decisions. It collects feedback from email, Slack, Zendesk, website widgets, and CSV imports, then uses AI to classify, prioritize, and surface patterns across all of it. Product teams see which issues matter most, what's trending, and what needs attention now without spending hours reading through tickets. When questions come up, AI Chat lets teams ask anything about their feedback in plain language. Triagly is built for product tea

vNetra by Vendekin is a vending management software that helps operators monitor vending machines, inventory, sales, payments, machine health, and performance from one dashboard. It enables real time visibility across multiple locations, helping vending teams reduce manual checks, improve refill planning, track stockouts, and manage operations more efficiently.

Arcserve SaaS Backup is a cloud-native, cloud-to-cloud backup solution designed to protect critical business data hosted in SaaS platforms such as Microsoft 365, Entra ID, Google Workspace, Salesforce, Zendesk, Jira, Confluence, and more. It provides secure, scalable, and automated backup for critical SaaS platforms and features immutable backups, encryption during transit and at rest, and multi-factor authentication to safeguard against data loss as well as multiple copies stored in geographica

Keum is an AI workforce platform for startups and SMBs. Deploy AI agents for lead generation, customer support, and front desk operations - 24/7 via web, voice, WhatsApp, and email. Capture leads, qualify prospects, book meetings, and resolve queries automatically. Three purpose-built agents - AI Sales Concierge, AI Support Concierge, and AI Receptionist - integrate with HubSpot, Salesforce, Zendesk, Google Calendar, and more. Agents learn from your website, FAQs, and support docs, improving con

Paraison AI LLC builds the Agent Control Plane (ACP): AI support ticket resolution and routing for teams on Zendesk and similar helpdesks. ACP resolves repeatable tickets from the company's own knowledge base, routes the rest to the right team with priority and a written summary, and holds low-confidence decisions for human review in an operator console. Every decision is logged and traceable. Pricing is public: $499/month platform fee, $0.65 per autonomous resolution, $0.26 per routed ticket, n

Tryvium is an AI-powered, cloud-based contact center solution designed to enhance customer and employee experiences by integrating seamlessly with Microsoft Teams. Leveraging advanced artificial intelligence and machine learning, Tryvium streamlines operations, automates routine tasks, and provides actionable insights to optimize performance. Its comprehensive suite of features includes intelligent routing, multilingual virtual assistants, real-time analytics, and robust integrations with leadin

We work through five core pillars of data warehousing for the benefit of your business. These pillars are: Dimensional Modeling, Data Integration, Transformation, Data Governance, and Analytics. In using our team of data experts, we dig deeper into your data and find actionable insights that give you an advantage over your competition. Our Five Pillars of Data Warehousing Dimensional Modeling This is the data structure technique optimized for data storage in data warehousing. This is

Ampersand is integration infrastructure for enterprise AI agents and B2B SaaS products. Engineering teams use it to ship deep, bidirectional, native integrations with the systems of record their customers run on, including Salesforce, HubSpot, NetSuite, Microsoft Dynamics 365, Zendesk and Workday, managed as code in a declarative YAML framework with an embeddable setup UI that adapts to each customer's custom fields and objects. Customers include Square, Yelp, 11x and Orb. Founded by Ayan Barua

Holy Grail is an AI assistant for businesses in every industry. It uses the knowledge from your website, documents and FAQs, answers inquiries around the clock and handles tasks like lead capture, appointment booking or order status checks. It only answers based on your content, guided by prompts and fixed FAQ answers. Holy Grail connects to your website and shop, WhatsApp, Instagram, Facebook, Outlook and Zendesk. Setup requires no code, and you choose the AI model freely between GPT, Claude an

Silvox ist ein Support- und Ticketing-Tool für kleine Online-Shops. Kundenanfragen per E-Mail landen gebündelt in einem übersichtlichen Postfach, statt im normalen Mailpostfach unterzugehen. Ein Kernfeature ist die direkte Abfrage von Bestell- und Versanddaten, sodass Fragen wie Wo ist meine Bestellung schnell beantwortet sind. Silvox lässt sich als App mit Shopify verbinden, funktioniert aber auch für andere Shopsysteme. Entwickelt in Deutschland, ideal für inhabergeführte Shops, für die Enterp