--- title: Zulip Reviews meta_title: 'Zulip Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 117 reviews by the users' company size, role or industry to find out how Zulip works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 117 scale: '5' date_modified: '2026-08-04' parent_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Zulip Reviews **Vendor:** Kandra Labs **Category:** [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging) **Average Rating:** 4.6/5.0 **Total Reviews:** 117 ## About Zulip Zulip is an organized team chat application for distributed teams. Zulip’s 100% open-source software is available as a cloud service or a self-hosted solution. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication Zulip serves startups, and small and mid-sized businesses, as well as communities with up to tens of thousands of members. It’s used by thousands of organizations around the world. Developed as an open-source project since 2015, Zulip is stewarded and financially supported by a values-driven company designed for long-term sustainable development. ## Zulip Pros & Cons **What users like:** - Users find Zulip's **ease of use** exceptional, benefiting from intuitive conversation organization and user-friendly features. (32 reviews) - Users appreciate the **abundant features** of Zulip, including organized discussions, threading, and seamless communication for collaborative work. (29 reviews) - Users praise Zulip's **excellent organization** of discussions, enhancing clarity and efficiency in communication. (26 reviews) - Users value the **effective communication** provided by Zulip, enhancing collaboration and organization within teams. (22 reviews) - Users find Zulip's **intuitive interface** greatly improves communication and collaboration, making discussions organized and efficient. (16 reviews) - Users value the **intuitive thread organization** in Zulip, enhancing team collaboration and discussion management significantly. (13 reviews) - Daily Use (10 reviews) - User Interface (10 reviews) - Convenience (9 reviews) - Setup Ease (9 reviews) **What users dislike:** - Users find Zulip has a steep **learning curve** , making adoption and usability challenging for new users. (11 reviews) - Users experience **integration issues** with Zulip, facing confusion, unreliable features, and difficulties with onboarding and usage. (7 reviews) - Users find the mobile app **not intuitive** , struggling with navigation and often misposting in the wrong channels. (7 reviews) - Users are frustrated with the **missing features** in Zulip, especially in the Android app and navigation options. (6 reviews) - Users experience **connectivity issues** with Zulip, including lagging messages and unreliable mobile app performance. (4 reviews) - Users face **file sharing issues** with limited attachment sizes and experience bugs affecting notifications and loading times. (4 reviews) - Users experience a **lack of clarity** in posting locations, causing confusion and unintended messages in channels. (4 reviews) - Performance Issues (4 reviews) - Software Glitches (4 reviews) - Complexity (3 reviews) ## Zulip Reviews ### 1. Zulip **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Zulip?** It's a great tool for communicating. It's great for workplace to stay in the loop. The software is free to use, and you can even host it in your own servers for flexibility. **What do you dislike about Zulip?** It's takes some to getting used to. You may run into server hosting issues while using it. Wish there were more layout options. More attractive ones would catch more eye. **Recommendations to others considering Zulip:** It has amazing search feature with lots of operators. **What problems is Zulip solving and how is that benefiting you?** Group chat take more getting used to. Once you have the hang of it, it's fine. I can't really find any other flaws using this app. Satisfied with the overall experience. ### 2. Zulip makes communication faster and easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Jugal P. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about Zulip?** Zulip takes the instant messaging to a different level of simplicity. The audio and videos calls are clear without any freezes. With Zulip, it is easy to change your status to available or do not disturb to avoid distractions. Zulip has terrific tools to stay connected with your workplace. **What do you dislike about Zulip?** Zulip app needs to reinstall when there are glitches at several occasions. **Recommendations to others considering Zulip:** Nothing. **What problems is Zulip solving and how is that benefiting you?** Zulip is primarily used for instant messaging. ### 3. Great communication platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Zulip?** I like that it's very simple and easy to use. It's fairly intuitive, so it doesn't require much time for new users to get used to the platform. **What do you dislike about Zulip?** I don't like the way they do notifications. When I first open the app on my desktop, it shows me all my new messages, but it will get rid of the notifications if I scroll through all of them, meaning it's easy to miss some of the new messages. I also don't like the way images send (where the image is very small). I'd prefer if images could be shown bigger, taking almost as much space as normal text messages do. **What problems is Zulip solving and how is that benefiting you?** Zulip has made it easier and faster for us to communicate internally. ### 4. Express your thought clearly **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul N. | Completion Tool Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about Zulip?** Zulip uses to express our thought clearly with a bulleted list bold, italic, and so many. It has fun expressing ourselves with emojis. It has the option to the shared link and automatically generates the preview. Discuss code with ease using Markdown code blocks, syntax highlighting. **What do you dislike about Zulip?** It has the central issue of not showing notifications for new messages. It couldn't work in the lousy network—some problem with a processing time lag. **Recommendations to others considering Zulip:** Once have a real-time chat helps to improve internal communication. **What problems is Zulip solving and how is that benefiting you?** Easy-made internal communication with sharing data files. It resolved the issue of real-time chat. It helps to organize information on ways to easy communication. ### 5. Doesn't feel futuristic for a communications app **Rating:** 3.0/5.0 stars **Reviewed by:** Ali A. | Software Development Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Zulip?** It has all the necessary features one might expect from a communication platform, 1-1 chat, group chat, threads. The best thing probably is its open source. **What do you dislike about Zulip?** Probably the UI, especially on mobile. Its hard to like it when someone has been using Slack. Feels very old school. **What problems is Zulip solving and how is that benefiting you?** I have been part of multiple groups on Zullip to collaborate on projects. We used it for real time chat and threads. ### 6. Functional Great app and functionality keeps expanding **Rating:** 4.5/5.0 stars **Reviewed by:** Tjwan O. | Executive Board member **Reviewed Date:** June 07, 2021 **What do you like best about Zulip?** The flexible structure (topics within streams) **What do you dislike about Zulip?** No particular dislikes.. The user experience for mobile apps is less sophisticated than the Windows system app. (And for the design of messages , bold, underline etc. you need to use special characters, preceding and following the message. In every day use, with concise messages, this is not a problem) **What problems is Zulip solving and how is that benefiting you?** Problems solved: 1. Optimize a-synchronous communication (avoid the complexity if Teams when user have mutiple Teams accounts) Benefits: Excellent replacement for Whatsapp communication (with numerous disadvantages) ### 7. User Review for Zulip **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2021 **What do you like best about Zulip?** Zulip is an open-source chat box to connect between teams. It's a good competitor for Slack. With Zulip, you can catch up on important conversations **What do you dislike about Zulip?** There is no way to store the files and documents like MS Teams. Sometime issue while VC. **Recommendations to others considering Zulip:** Please go for this. You can use this as open source. **What problems is Zulip solving and how is that benefiting you?** We are using this as a medium to connect internally with the team. ### 8. Real time Chat that is liek Email **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about Zulip?** It makes real-time chats appear s email threads so finding information referencing old conversations are easy and navigable. **What do you dislike about Zulip?** It can become clustered when there are multiple people on one conversation and it does not integrate with other organizational software well. **Recommendations to others considering Zulip:** Consider software that has better integration capabilities. **What problems is Zulip solving and how is that benefiting you?** Communication among a small group of staff with detailed info. ### 9. Life chnging experience with Zulip **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2019 **What do you like best about Zulip?** It helps manage clutter of messages with ease. An awesome application and it consumes less internet data. It works in slow internet connection as well. Its application support team is very active. **What do you dislike about Zulip?** User Interface is tedious and navigation is a bid of pain. It never gives notification for newer messages. Sometimes this App crashes as well. **Recommendations to others considering Zulip:** Great app. Better than its counterparts like slack. User interface is user friendly and with good support team. It has an ability to provide an easy conversation with multiple peoples. It is one of the best platforms in the market for chatting with various professional developers and coders from various communities. **What problems is Zulip solving and how is that benefiting you?** Using this app to communicate with programming topics and best way to get feedback on the scripts which is shared.it is very helpful for beginners to learn coding as we receive a lot of feedback from group members. ### 10. Real Time Environment Chat **Rating:** 5.0/5.0 stars **Reviewed by:** Ali A. | Ali Arshad ( IT MANAGER), Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2019 **What do you like best about Zulip?** My best & the most favorite feature in Zulip is to set a topic for message because its help me to stay in follow up & moreover it makes my real time chat environment very efficient. Other lovely feature is subscribe to streams which is very useful. **What do you dislike about Zulip?** Nothing to dislike about Zulip. Still having a great experience all over. **Recommendations to others considering Zulip:** Recommended to those who wanna have Real time chat experience with powerful loaded features. **What problems is Zulip solving and how is that benefiting you?** Founding a Real time chat platform is really a big problem when it comes to major need of business. But after using Zulip, i realized the benefits of it like the way it works with powerful features just made the environment very easy to use. Now i dont need to tensed about the messages because its retained and very persistent. ### 11. Good Communication Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Martina P. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2019 **What do you like best about Zulip?** What I like the most is Zulip lets you label colleague or your team at the flow group. It's so simple as you will not have to guide or to start the messenger. The interface is comfortable and cleans; it will not have a learning curve to get employed with their machine function. Another attribute that helpful in Zulip is like creating to compose an email or a new subject, that they provide a keyboard shortcut which may make your communication comfier. **What do you dislike about Zulip?** I bother with Zulip; since the processing appears to lag, it may be helpful is an addition to the period for file uploads. The File sharing interface requires some getting used to and appears a bit awkward. **Recommendations to others considering Zulip:** Zulip while conversing with a colleague and your teammates the capability to label consumer using @ and deliver them. Their strategy that is normal also cheap for modest staff or business. **What problems is Zulip solving and how is that benefiting you?** Is that their algorithm that allows for dialogue threads which have been operating for a very long time to be put beside conversation where Zulip stands out. This implies that in the event you've got a meeting and have been not able to keep up with what was said on the group when you return to Zulip, you could view what was said as a way to participate no matter how late you had been to the dialogue. ### 12. Huge Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2019 **What do you like best about Zulip?** Messages are kept together coherently. Love this app because my boss doesn't understand how "threads" or DMs work on Slack so every day I come in there are 700 messages for me to catch up on that do not relate to me. I'm not about to skim on these in case I miss something and look stupid. This app is a godsend for keeping everything all together for my very low attention span and disorganized boss. **What do you dislike about Zulip?** Takes a little bit for older generations to catch on, but it is similar to email, that is the best way to explain it to them TRUST ME. **What problems is Zulip solving and how is that benefiting you?** Having my eye balls fall out from reading irrelevant back and forth with my boss and other members on my team that DOESN'T CONCERN ME WHATSOEVER! Love Zulip thank you for saving my precious minutes on this earth. ### 13. Similar to Slack, with more robust features **Rating:** 3.0/5.0 stars **Reviewed by:** Hope T. | Community Lead & Growth Marketer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Zulip?** I enjoyed Zulip's ability to thread convos by topic (like an email threading system) so that folks could catch up on the convo easily. **What do you dislike about Zulip?** All the features could be a little overwhelming at times - I found myself missing the simplicity of Slack. **What problems is Zulip solving and how is that benefiting you?** I did think Zulip helped organize information well. Formatting in the stream was good, and engineering was able to throw in code without too many issues. Overall the team was pretty satisfied. ### 14. Zulip is a good chat app I will recommend it to everyone **Rating:** 3.5/5.0 stars **Reviewed by:** Tony V. | a good and recommended app, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2019 **What do you like best about Zulip?** Easy to use platform. Helps manage clutter of messages received with ease. **What do you dislike about Zulip?** sometimes it doesn't send messages and can't rely on notifications. **Recommendations to others considering Zulip:** It should have splash screen in app and needs some more features like slack **What problems is Zulip solving and how is that benefiting you?** I could combine chat and docs on one app but also making conversations and chats very fast and easy with my co-workers. Zulip combines the immediacy of real-time chat with an email threading model ### 15. Chat software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** November 28, 2019 **What do you like best about Zulip?** It is a good software tool to chat and collaborate with others. You can also choose the conversations that are important to you. It also offers group chat. You can share files, images, videos with others. **What do you dislike about Zulip?** I don’t dislike anything about using zulip. **What problems is Zulip solving and how is that benefiting you?** Zulip helps to chat with others. At work it helps to share and discuss code syntax with other colleagues ### 16. Easy to use, missing some key features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** December 05, 2019 **What do you like best about Zulip?** It is easy to use, and my entire team can communicate easily and quickly **What do you dislike about Zulip?** They do seem to be lacking in some of the features of their competitors **Recommendations to others considering Zulip:** Easy but not all the features **What problems is Zulip solving and how is that benefiting you?** Quick communication is a breeze, working with remote workers is easier ### 17. Zulip Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2019 **What do you like best about Zulip?** I enjoy the ease of use and everything about this program! It makes my life so much easier at work. **What do you dislike about Zulip?** I dislike how it sometimes freezes. This makes my job slower causing me to get less work done. **Recommendations to others considering Zulip:** Keep doing what you are doing and keep up the good work! **What problems is Zulip solving and how is that benefiting you?** It helps us organize and manage our everyday tasks. ## Zulip Discussions - [Does Zulip have an app?](https://www.g2.com/discussions/does-zulip-have-an-app) - 1 comment - [View Zulip pricing details and edition comparison](https://www.g2.com/products/zulip/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+17%3A45%3A54+-0500&secure%5Bsession_id%5D=0c683b3a-c6fd-4f4e-8705-e1de618f0b2c&secure%5Btoken%5D=c9c13f34bde23fc68b17fa88bcb27f7b09e1d8e942ff37f8d38511af92c02898&format=llm_user) ## Zulip Integrations - [GitHub](https://www.g2.com/products/github/reviews) - [GitLab](https://www.g2.com/products/gitlab/reviews) - [Jira](https://www.g2.com/products/jira/reviews) ## Zulip Features **** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Business Instant Messaging** - File Sharing - Notifications - Search - Screen Sharing - Alerts/Notifications **Business Instant Messaging ** - Audio Conferencing - Video Conferencing - Two-Way Audio & Video **Business Instant Messaging** - Mobile Application - Web Application - Integrations - Active Directory Integration **Generative AI - Business Instant Messaging** - Text Summarization **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation - Generative AI **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction - Multi-Language **** - Group Messaging - Bulk Send - Meeting Management - Mobile Access - Rich Text Editor - Role-Based Permissions - Discussions/Forums - Transcripts/Chat History - Contact Management - User Management - Message Recall - Canned Responses - Document Storage - Collaboration Tools - Activity Dashboard - Reporting & Statistics - Multi-Channel Communication - Workflow Configuration - Single Sign On - Access Controls/Permissions - Task Management - Reminders - Read Receipts - @mentions - API - AI Copilot - Real-Time Chat - SSL Security - Data Import/Export - Email Management - Search/Filter - Secure Data Storage - Activity Tracking - Broadcast Messaging - Customizable Branding - Drag & Drop - Commenting/Notes - Employee Database - One-to-One Messaging - Event Calendar - Tagging - Customizable Templates - Real-Time Updates - Employee Photos - Mobile Alerts - Engagement Tracking - Blogs ## Top Zulip Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,492 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (348 reviews) - [Mattermost](https://www.g2.com/products/mattermost/reviews) - 4.3/5.0 (354 reviews)