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At a Glance
Market Segments
Mid-Market (37.5% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$0.00
Free
Mattermost
Star Rating
(356)4.3 out of 5
Market Segments
Mid-Market (37.5% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 3 pricing plansZulip
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Mattermost excels in its web application experience, scoring 9.0 compared to Zulip's 9.2, indicating a slightly better user interface and functionality for web-based communication.
- Reviewers mention that Zulip's quality of support is notably higher, with a score of 9.3 versus Mattermost's 8.3, suggesting that users find Zulip's customer service more responsive and helpful.
- G2 users highlight that Mattermost offers superior audio conferencing capabilities, scoring 8.0 compared to Zulip's 6.5, making it a better choice for teams that rely heavily on voice communication.
- Users on G2 report that Zulip's ease of setup is a strong point, with a score of 9.0, while Mattermost trails with 8.1, indicating that new users may find Zulip easier to implement.
- Reviewers say that Mattermost shines in custom workflows, scoring 9.4, which allows teams to tailor their processes effectively, while Zulip's offerings in this area are less robust.
- Users report that Zulip's notifications feature is more effective, scoring 8.9 compared to Mattermost's 8.7, suggesting that Zulip provides a more reliable way to keep users informed about important updates.
Pricing
Entry-Level Pricing
Mattermost
Starter
$0.00
Increased productivity for small teams
- Unlimited 1:1 and group messaging
- Unlimited users, channels, teams
- Unlimited boards
Zulip
Zulip Coud Free
Free
Best for light use.
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
Free Trial
Mattermost
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
8.7
295
9.3
100
Ease of Use
8.8
300
8.5
101
Ease of Setup
8.1
90
9.2
75
Ease of Admin
8.3
69
9.1
46
Quality of Support
8.2
226
9.2
79
Has the product been a good partner in doing business?
9.0
58
9.4
41
Product Direction (% positive)
8.4
289
8.7
99
Features by Category
Business Instant Messaging
8.7
193
8.6
92
8.7
200
8.9
92
8.0
188
8.4
92
Business Instant Messaging
7.8
118
6.4
79
7.9
111
6.1
78
Business Instant Messaging
8.1
175
7.8
90
9.0
188
9.2
89
8.3
162
7.7
79
Generative AI - Business Instant Messaging
4.9
15
3.7
48
AI - Business Instant Messaging
5.3
15
3.9
46
6.1
14
4.7
49
4.6
14
3.6
45
5.7
14
3.7
45
Agentic AI - Business Instant Messaging
5.9
11
3.5
8
5.3
11
3.8
8
Setup
8.5
20
Not enough data
8.8
20
Not enough data
7.9
20
Not enough data
8.6
20
Not enough data
Management
8.7
19
Not enough data
8.0
19
Not enough data
8.1
20
Not enough data
Generative AI
6.9
12
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.5
20
Not enough data
8.8
20
Not enough data
8.7
19
Not enough data
Planning
9.6
19
Not enough data
9.6
19
Not enough data
8.6
19
Not enough data
8.9
19
Not enough data
8.6
19
Not enough data
Workflow Management
8.9
19
Not enough data
9.0
19
Not enough data
9.0
18
Not enough data
8.4
18
Not enough data
Categories
Categories
Shared Categories
Mattermost and Zulip are categorized as Business Instant Messaging
Unique Categories
Mattermost is categorized as Product Management and Workflow Management
Zulip has no unique categories
Reviews
Reviewers' Company Size
Mattermost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zulip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.2%
Computer Software
14.1%
Financial Services
4.7%
Computer & Network Security
4.1%
Internet
3.8%
Other
53.1%
Research
24.8%
Computer Software
16.2%
Higher Education
8.6%
Information Technology and Services
4.8%
Non-Profit Organization Management
2.9%
Other
42.9%
Discussions
What is Mattermost used for?
3 Comments
BB
Mattermost mostly used as professional communication platform like slack. But it is open-source.Read more
when are you going to improve its UI?
2 Comments
CG
They won’t, I had the same problem and nothingRead more
Is Mattermost secure?
2 Comments
BB
yes, absolutely. It is open source and trusted by millions of users and thousand of brands.Read more
Zulip has no more discussions with answers
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