Link copied to clipboard # Mattermost vs Zulip Comparison - What are their main differences? Share [ Export ](/compare/mattermost/zulip/export.csv) MattermostZulip[+ Add Product](#) Pricing **Mattermost** Free Trial **$0.00** · Starter **$10.00** 1 Users Per Month · Professional **Contact Us** 1 Users Per Month · Enterprise **Zulip** Free Trial **Free** · Zulip Coud Free **$6.67** 1 user Per Month · Zulip Cloud Standard **$10.00** 1 User Per Month · Zulip Cloud Plus **Free** · Zulip Free (Self-hosted) **$3.50** 1 User Per Month · Zulip Basic (Self-hosted) **$6.67** 1 User Per Month · Zulip Business (Self-hosted) **Contact Us** · Zulip Enterprise (Self-hosted) Show more **Pricing Insights** from reviews Perceived Cost **Mattermost** $$$$$ **Zulip** $$$$$ Average Discount **Mattermost** 14% **Zulip** 78%64% more Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Mattermost** 6 months Based on 100 responses **Zulip** 6 months Based on 100 responses Return on Investment **Mattermost** 6 months Based on 100 responses **Zulip** 6 months Based on 100 responses ## Mattermost vs. Zulip Comparison Summary Generated using AI - **G2 reviewers report** that Mattermost excels in providing a reliable platform for team communication, particularly for DevOps workflows. Users appreciate its ability to handle various types of information, including text, photos, and files, making it a versatile tool for internal communication. - **Users say** Zulip stands out for its unique organizational structure, allowing conversations to be categorized by topics within channels. This feature helps prevent messages from getting lost, which is a common issue in traditional chat apps, and enhances the overall clarity of discussions. - **Reviewers mention** that Mattermost offers a clean and intuitive interface, which many find easy to navigate. This user-friendly design contributes to a positive experience, especially for those who need to quickly access various functionalities without confusion. - **According to verified reviews** , Zulip's ease of setup is frequently highlighted, with users noting that the initial configuration process is straightforward. This is particularly beneficial for small businesses looking for a hassle-free implementation. - **G2 reviewers indicate** that while Mattermost has a strong focus on team collaboration, it may not always meet the specific workflow needs of all users, leading to some configuration challenges. However, its cost-effectiveness at scale is a significant advantage for larger teams. - **Users appreciate** Zulip's mentorship facilitation features, which connect users with experienced professionals. This aspect not only enhances collaboration but also supports learning and development within teams, making it a valuable tool for organizations focused on growth. **Pros & Cons** from reviews **Mattermost** Ease of Use (15) Features (14) Not Intuitive (8) Performance Issues (8) **Zulip** Ease of Use (32) Features (29) Learning Curve (11) Integration Issues (7) Integrations **Mattermost** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a7650f11b01ccd7a9b1e8aebcfc869d7/zabbix.png "Product Avatar Image") Zabbix ](https://www.g2.com/products/zabbix/reviews)[ View all ](https://www.g2.com/products/mattermost/integrations) **Zulip** Not enough data Screenshots **Mattermost** ![Mattermost screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/105316/01-Channels-Hero.png) **Zulip** ![Zulip screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/198891/Screen-Shot-2022-01-25-at-10.47.09-AM.png) **Ratings** from reviews Meets Requirements **Mattermost** **8.7** /10 Based on 302 responses **Zulip** **9.3** /10 Based on 105 responses Ease of Use **Mattermost** **8.8** /10 Based on 308 responses **Zulip** **8.5** /10 Based on 106 responses Ease of Setup **Mattermost** **8.1** /10 Based on 98 responses **Zulip** **9.1** /10 Based on 80 responses Ease of Admin **Mattermost** **8.3** /10 Based on 69 responses **Zulip** **9.1** /10 Based on 46 responses Quality of Support **Mattermost** **8.2** /10 Based on 233 responses **Zulip** **9.2** /10 Based on 82 responses Has the product been a good partner in doing business? **Mattermost** **9.0** /10 Based on 58 responses **Zulip** **9.4** /10 Based on 41 responses Product Direction (% positive) **Mattermost** **8.4** /10 Based on 297 responses **Zulip** **8.7** /10 Based on 104 responses **Features** ratings from reviews Business Instant Messaging **6.9** /10 Based on 224 responses **6.1** /10 Based on 107 responses Workflow Management **8.2** /10 Based on 21 responses Not enough data Product Management **8.9** /10 Based on 20 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 37.4% Enterprise(\> 1000 emp.) 32.3% Small-Business(50 or fewer emp.) 30.3% Mid-Market(51-1000 emp.) 37.4% Enterprise(\> 1000 emp.) 32.3% Small-Business(50 or fewer emp.) 70.3% Mid-Market(51-1000 emp.) 22.5% Enterprise(\> 1000 emp.) 7.2% Small-Business(50 or fewer emp.) 70.3% Mid-Market(51-1000 emp.) 22.5% Enterprise(\> 1000 emp.) 7.2% **Reviewers' Industry** [![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")](https://www.g2.com/products/mattermost/reviews) Mattermost Information Technology and Services 21.2% Computer Software 14.3% Financial Services 4.6% Internet 3.7% Automotive 3.7% Other 52.4% [![Zulip](https://images.g2crowd.com/uploads/product/hd_favicon/140e619c1a2ef6a693eba5b8257ca5d3/zulip.svg "Zulip")](https://www.g2.com/products/zulip/reviews) Zulip Research 23.6% Computer Software 17.3% Higher Education 8.2% Information Technology and Services 6.4% Consumer Services 2.7% Other 41.8% Alternatives **Mattermost Alternatives** ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") [ Microsoft Teams ](/products/microsoft-teams/reviews) ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") [ Rocket.Chat ](/products/rocket-chat/reviews) ![ClickUp](https://images.g2crowd.com/uploads/product/hd_favicon/b675771627028c890e21cb68228a24e9/clickup.svg "ClickUp") [ ClickUp ](/products/clickup/reviews) **Zulip Alternatives** ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack") [ Slack ](/products/slack/reviews) ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat") [ Rocket.Chat ](/products/rocket-chat/reviews) ![Element](https://images.g2crowd.com/uploads/product/hd_favicon/bed9c5f9bed9bd847ebbdfdd7cfab305/element-io.svg "Element") [ Element ](/products/element-io/reviews) ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams") [ Microsoft Teams ](/products/microsoft-teams/reviews) ## Mattermost vs Zulip FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Mattermost vs Zulip? Zulip stands out for its higher reviewer satisfaction scores and unique topic-based conversation structure, while Mattermost is favored for its security and self-hosting flexibility. | [Mattermost](https://www.g2.com/products/mattermost/reviews) | [Zulip](https://www.g2.com/products/zulip/reviews) | | --- | --- | | 4.3/5 (369 reviews) | 4.6/5 (117 reviews) | | Mid-Market | Small-Business | | 8.1 | 9.1 | | 8.2 | 9.2 | | Security and self-hosting flexibility | Organization and topic-based conversations | ### How do the pricing models of Mattermost and Zulip compare? Zulip is rated as the stronger value by reviewers, with a higher satisfaction score on price and cost-related dimensions. - **Mattermost:** In recent reviews, many highlight the value of self-hosting for cost savings and data control, but note that some advanced features require paid editions. - **Zulip:** Reviewers consistently praise Zulip's reasonable pricing and generous free tier, especially for small teams and academic use. - **Switching reasons:** Several reviewers mention switching to Zulip for its free hosted option and structured communication, particularly after limitations with Slack's free tier. ### What are the best alternatives to Mattermost and Zulip? The top 3 alternatives to Mattermost and Zulip are Slack, Microsoft Teams, and Rocket.Chat. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Mattermost](https://www.g2.com/products/mattermost/reviews) | 4.3/5 (369 reviews) | Mid-Market | Self-hosting offers cost savings; some features require paid editions | Security and self-hosting flexibility | | [Zulip](https://www.g2.com/products/zulip/reviews) | 4.6/5 (117 reviews) | Small-Business | Generous free tier and affordable for small teams | Organization and topic-based conversations | | [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,279 reviews) | Mid-Market | — | Integrations and ease of use | | [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,266 reviews) | Enterprise | — | Integration with Microsoft ecosystem | | [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) | 4.2/5 (374 reviews) | Mid-Market | — | Open-source flexibility | ### Which Business Instant Messaging features should I prioritize when comparing Mattermost and Zulip? Buyers comparing Mattermost and Zulip should prioritize organization, integrations, security, ease of setup, and notifications. - **Organization:** Zulip has 26 all-time mentions for organization, Mattermost has 6. - **Integrations:** Mattermost has 11 all-time mentions, Zulip has 8. - **Security:** Mattermost has 10 all-time mentions for security; Zulip reviewers highlight data control and privacy in recent reviews. - **Ease of Setup:** Zulip scores 9.1, Mattermost scores 8.1. - **Notifications:** Both products have recurring reviewer feedback on notification features and reliability. ### What are the pros and cons of Mattermost vs Zulip? Mattermost's headline strength is security and self-hosting, while Zulip excels in organization and structured communication. - **Mattermost strengths:** Security (10 all-time mentions), self-hosting flexibility, integrations (11 all-time mentions), and ease of use (15 all-time mentions). - **Mattermost trade-offs:** Not intuitive (8 all-time mentions), performance issues (8), integration issues (7), learning curve (7), and a utilitarian interface. - **Zulip strengths:** Organization (26 all-time mentions), ease of use (32), features (29), intuitive interface (16), and topic-based conversations. - **Zulip trade-offs:** Learning curve (11 all-time mentions), not intuitive (7), integration issues (7), and some reviewers note the interface can be overwhelming for new users. ### Is Mattermost or Zulip better for small businesses? Zulip is the better fit for small businesses, with a higher share of small-business reviewers and strong satisfaction in that segment. - **Mattermost:** Largest segment is Mid-Market; reviewers in this segment value security and self-hosting but note a steeper learning curve for smaller teams. - **Zulip:** Largest segment is Small-Business; reviewers highlight easy setup, affordability, and organization as key benefits for small teams. ### Which Business Instant Messaging platform has better integrations? Reviewers rate Mattermost and Zulip similarly for integrations, with both supporting key developer tools. - **Mattermost:** Integrates with Jira (9 all-time mentions) and Zabbix; reviewers note reliable DevOps workflow integrations. - **Zulip:** Integrates with GitHub (5 all-time mentions), GitLab, and Jira; reviewers highlight GitHub and Jira as valuable for technical teams. ### How do Mattermost and Zulip compare on customer support? Zulip leads Mattermost on Quality of Support by a material margin of 1.0 points (9.2 vs 8.2). - **Mattermost:** Reviewers describe support as generally responsive, with several citing helpful documentation and community resources, though some note inconsistent experiences. - **Zulip:** Reviewers consistently praise Zulip's support, citing prompt responses, helpful onboarding, and a responsive support community. ### Which is easier to implement, Mattermost or Zulip? Zulip is easier to implement than Mattermost, with a 1.0-point advantage in Ease of Setup (9.1 vs 8.1). - **Mattermost:** Reviewers note that setup is straightforward for technical teams but can require more effort for self-hosted deployments and advanced configurations. - **Zulip:** Reviewers highlight simple onboarding, fast initial setup, and effective support resources, especially for small teams and academic groups. ### Which product has better Notifications? Zulip is favored for Notifications, with more granular controls and higher reviewer satisfaction. - **Mattermost:** Notifications are frequently mentioned in reviews, with some users citing issues with reliability and configuration, and others noting customizable notification features. - **Zulip:** Reviewers highlight fine-grained notification controls, higher satisfaction with notification management, and mention that notifications are easier to customize than in Mattermost or Slack.