Compare Slack and Zulip 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (71.0% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(38,333)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansZulip
Star Rating
(113)4.6 out of 5
Market Segments
Small-Business (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Slack excels in user experience, with many praising its intuitive interface and seamless integrations with popular tools like Google and Microsoft. Users appreciate features like secure channels for private team communication, enhancing collaboration across different teams.
- According to verified reviews, Zulip stands out for its unique threading feature, which allows users to keep conversations organized by commenting within specific threads. This capability is particularly beneficial for project-driven teams, as it prevents long chat histories and keeps discussions focused.
- Users say that Slack's implementation process is quick and straightforward, with many highlighting the intuitive onboarding wizard that helps new users get started efficiently. This ease of setup contributes to a smoother transition for teams adopting the platform.
- Reviewers mention that Zulip's mobile application, while functional, does not match the performance of Slack's mobile experience. Users have noted that Slack's mobile app is more user-friendly and better suited for on-the-go communication, which is crucial for teams that rely on mobile access.
- G2 reviewers highlight that Slack's support quality is generally high, with users reporting responsive assistance and helpful resources. In contrast, while Zulip's support is rated positively, some users feel that the volume of available resources is not as extensive as Slack's, which can impact user experience during troubleshooting.
- According to recent feedback, both platforms have their strengths in meeting user requirements, but Slack's overall satisfaction ratings are significantly higher. Users appreciate the comprehensive features and integrations that Slack offers, making it a preferred choice for many businesses looking for a robust communication tool.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Zulip
Zulip Coud Free
Free
Best for light use.
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
Free Trial
Slack
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
9.2
31,247
9.3
101
Ease of Use
9.2
32,190
8.5
102
Ease of Setup
9.2
8,554
9.1
76
Ease of Admin
8.9
5,090
9.1
46
Quality of Support
8.8
21,745
9.2
79
Has the product been a good partner in doing business?
9.0
4,568
9.4
41
Product Direction (% positive)
8.7
30,551
8.6
100
Features by Category
Business Instant Messaging
9.1
13945
8.6
93
9.0
14494
8.9
93
8.6
13786
8.3
93
Business Instant Messaging
8.5
10235
6.4
79
8.1
9561
6.1
78
Business Instant Messaging
9.1
13665
7.8
90
9.2
13285
9.2
89
9.0
11828
7.7
79
Generative AI - Business Instant Messaging
7.6
1508
3.7
48
AI - Business Instant Messaging
7.5
1492
3.9
46
7.9
1496
4.7
49
7.4
1474
3.6
45
7.4
1475
3.7
45
Agentic AI - Business Instant Messaging
7.7
902
3.5
8
7.7
889
3.8
8
Setup
9.1
689
Not enough data
8.9
678
Not enough data
8.7
661
Not enough data
8.9
696
Not enough data
Management
9.0
672
Not enough data
8.7
654
Not enough data
8.9
668
Not enough data
Generative AI
7.8
573
Not enough data
Agentic AI - Workflow Management
7.8
292
Not enough data
8.0
288
Not enough data
8.2
297
Not enough data
8.0
294
Not enough data
8.0
293
Not enough data
8.0
293
Not enough data
8.1
294
Not enough data
Account Options
9.2
288
Not enough data
8.4
282
Not enough data
8.7
278
Not enough data
8.7
281
Not enough data
9.0
288
Not enough data
8.9
285
Not enough data
Q&A Tools
9.1
289
Not enough data
9.1
285
Not enough data
9.1
291
Not enough data
8.7
278
Not enough data
9.1
285
Not enough data
8.9
282
Not enough data
8.6
274
Not enough data
8.9
277
Not enough data
8.5
274
Not enough data
Knowledge Pages
8.5
350
Not enough data
8.3
349
Not enough data
8.2
341
Not enough data
8.1
336
Not enough data
8.0
332
Not enough data
8.4
336
Not enough data
Knowledge Dissemination
8.2
326
Not enough data
8.8
335
Not enough data
9.0
340
Not enough data
9.0
337
Not enough data
8.4
336
Not enough data
8.3
325
Not enough data
8.7
340
Not enough data
8.7
326
Not enough data
8.6
322
Not enough data
Agentic AI - Knowledge Base
8.0
205
Not enough data
8.0
207
Not enough data
7.9
205
Not enough data
Login Options
9.1
773
Not enough data
8.5
748
Not enough data
Productivity
8.0
737
Not enough data
8.3
741
Not enough data
8.6
746
Not enough data
7.9
719
Not enough data
7.9
717
Not enough data
Customization
8.6
741
Not enough data
9.0
756
Not enough data
8.7
727
Not enough data
Agentic AI - Unified Workspaces
7.5
419
Not enough data
7.6
416
Not enough data
Compatibility
9.1
97
Not enough data
9.1
101
Not enough data
9.0
94
Not enough data
Agentic AI - Enterprise Search Software
8.7
65
Not enough data
8.6
61
Not enough data
9.0
63
Not enough data
8.8
63
Not enough data
8.8
63
Not enough data
8.9
61
Not enough data
Search Queries
8.9
97
Not enough data
9.2
95
Not enough data
8.8
93
Not enough data
9.1
94
Not enough data
9.0
94
Not enough data
AI powered search - Enterprise Search Software
9.3
28
Not enough data
9.3
29
Not enough data
9.2
28
Not enough data
Functionality
9.0
94
Not enough data
9.0
93
Not enough data
9.2
99
Not enough data
Compatibility - Enterprise Search Software
9.5
32
Not enough data
9.4
30
Not enough data
9.3
30
Not enough data
Functionality - Enterprise Search Software
9.4
31
Not enough data
9.4
30
Not enough data
9.6
33
Not enough data
Search Queries - Enterprise Search Software
9.5
30
Not enough data
9.4
28
Not enough data
9.3
31
Not enough data
9.5
31
Not enough data
Automation
8.8
1231
Not enough data
8.8
1188
Not enough data
8.5
1163
Not enough data
Administration
8.8
1187
Not enough data
8.7
1141
Not enough data
9.4
1255
Not enough data
Project management
8.7
1171
Not enough data
8.5
1126
Not enough data
8.6
1150
Not enough data
8.5
1135
Not enough data
8.6
1135
Not enough data
8.3
1102
Not enough data
8.3
1131
Not enough data
Workload
8.4
1088
Not enough data
8.8
1149
Not enough data
8.6
1099
Not enough data
8.5
1093
Not enough data
Communication & Collaboration
9.3
1513
Not enough data
9.0
1238
Not enough data
9.4
1336
Not enough data
Cost Management
8.1
1078
Not enough data
8.2
1079
Not enough data
8.1
1072
Not enough data
Integration
8.6
1151
Not enough data
8.4
1082
Not enough data
8.4
1078
Not enough data
Generative AI
7.6
1027
Not enough data
7.7
1026
Not enough data
Agentic AI - Work Management
7.7
528
Not enough data
7.8
522
Not enough data
8.1
531
Not enough data
7.9
524
Not enough data
Communication
9.4
1198
Not enough data
9.3
1188
Not enough data
8.9
1066
Not enough data
8.9
1052
Not enough data
9.1
1059
Not enough data
Content & Documents
9.2
1112
Not enough data
8.9
1053
Not enough data
8.7
1074
Not enough data
8.2
1015
Not enough data
Controls
8.3
1000
Not enough data
8.1
992
Not enough data
8.7
1007
Not enough data
8.4
1013
Not enough data
8.2
980
Not enough data
Project Management
8.4
1006
Not enough data
8.4
986
Not enough data
8.5
1005
Not enough data
8.7
998
Not enough data
Remote Collaboration
9.0
1011
Not enough data
8.7
979
Not enough data
9.0
1000
Not enough data
7.9
967
Not enough data
Generative AI
7.3
936
Not enough data
7.4
935
Not enough data
Agentic AI - Project Collaboration
7.6
448
Not enough data
7.7
453
Not enough data
Agentic AI - Audio Conferencing
7.6
289
Not enough data
7.7
289
Not enough data
Action Item Detection - AI Note-taking Software
9.4
21
Not enough data
9.5
21
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
22
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
21
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
22
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.1
22
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
23
Not enough data
Searchable Note Archives - AI Note-taking Software
9.1
20
Not enough data
Speaker Identification - AI Note-taking Software
9.5
22
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Zulip are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Zulip has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zulip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Financial Services
3.3%
Other
54.9%
Research
24.5%
Computer Software
17.0%
Higher Education
8.5%
Information Technology and Services
4.7%
Consumer Services
2.8%
Other
42.5%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Zulip has no more discussions with answers
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