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At a Glance
Market Segments
Small-Business (41.1% of reviews)
Small-Business (71.4% of reviews)
Entry-Level Pricing
$0.00
Free
Slack
Star Rating
(37,457)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansZulip
Star Rating
(111)4.6 out of 5
Market Segments
Small-Business (71.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 7 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Slack excels in instant messaging with a score of 9.5, making it a preferred choice for real-time communication, while Zulip, with a score of 9.3, offers a unique threaded conversation feature that some users find beneficial for organizing discussions.
- Reviewers mention that Slack's mobile application is highly rated at 9.1, providing a seamless experience on the go, whereas Zulip's mobile app, rated at 7.7, has received feedback indicating it could improve in usability and performance.
- G2 users highlight Slack's robust file sharing capabilities, scoring 9.1, which allows for easy collaboration on documents, while Zulip's file sharing, rated at 8.7, is functional but lacks some of the advanced features that Slack offers.
- Users on G2 appreciate Slack's ease of use, scoring 9.1, which is often cited as a reason for its popularity among teams, while Zulip, with a score of 8.4, has been noted by some users as having a steeper learning curve due to its unique threading model.
- Reviewers say that Slack's integration capabilities are strong, with a score of 9.0, allowing users to connect with various tools easily, while Zulip's integrations, rated at 7.7, are seen as limited, which can hinder workflow for some teams.
- Users report that Slack's notification system, scoring 9.0, is effective in keeping team members informed without overwhelming them, whereas Zulip's notifications, rated at 8.9, are functional but can sometimes lead to information overload due to the volume of threads.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Zulip
Zulip Coud Free
Free
Best for light use.
- 10,000 messages of search history
- File storage up to 5 GB total
- Complete team chat solution
Free Trial
Slack
Free Trial is available
Zulip
Free Trial is available
Ratings
Meets Requirements
9.2
30,738
9.3
100
Ease of Use
9.1
31,547
8.5
101
Ease of Setup
9.1
7,960
9.2
75
Ease of Admin
8.9
4,963
9.1
46
Quality of Support
8.8
21,319
9.2
79
Has the product been a good partner in doing business?
9.0
4,442
9.4
41
Product Direction (% positive)
8.7
30,052
8.7
99
Features by Category
Business Instant Messaging
9.1
13796
8.6
92
9.0
14305
8.9
92
8.6
13660
8.4
92
Business Instant Messaging
8.5
10138
6.4
79
8.1
9482
6.1
78
Business Instant Messaging
9.1
13569
7.8
90
9.2
13221
9.2
89
9.0
11675
7.7
79
Generative AI - Business Instant Messaging
7.5
1469
3.7
48
AI - Business Instant Messaging
7.5
1458
3.9
46
7.9
1460
4.7
49
7.4
1442
3.6
45
7.4
1443
3.7
45
Agentic AI - Business Instant Messaging
7.6
864
3.5
8
7.6
858
3.8
8
Setup
9.0
654
Not enough data
8.9
646
Not enough data
8.6
635
Not enough data
8.9
647
Not enough data
Management
9.0
642
Not enough data
8.6
629
Not enough data
8.9
635
Not enough data
Generative AI
7.7
549
Not enough data
Agentic AI - Workflow Management
7.6
268
Not enough data
7.9
264
Not enough data
8.0
271
Not enough data
7.8
269
Not enough data
7.9
268
Not enough data
7.8
268
Not enough data
8.0
268
Not enough data
Account Options
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
266
Not enough data
8.8
263
Not enough data
Q&A Tools
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Not enough data
Knowledge Pages
8.4
322
Not enough data
8.3
326
Not enough data
8.0
315
Not enough data
8.0
312
Not enough data
7.9
309
Not enough data
8.3
310
Not enough data
Knowledge Dissemination
8.2
304
Not enough data
8.7
309
Not enough data
8.9
310
Not enough data
8.9
310
Not enough data
8.3
307
Not enough data
8.2
301
Not enough data
8.6
309
Not enough data
8.6
301
Not enough data
8.6
299
Not enough data
Agentic AI - Knowledge Base
7.8
182
Not enough data
7.8
183
Not enough data
7.7
181
Not enough data
Login Options
9.0
734
Not enough data
8.4
716
Not enough data
Productivity
8.0
700
Not enough data
8.2
704
Not enough data
8.5
708
Not enough data
7.8
686
Not enough data
7.9
684
Not enough data
Customization
8.5
697
Not enough data
9.0
709
Not enough data
8.6
688
Not enough data
Agentic AI - Unified Workspaces
7.4
385
Not enough data
7.5
383
Not enough data
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1140
Not enough data
8.7
1126
Not enough data
8.5
1101
Not enough data
Administration
8.8
1121
Not enough data
8.6
1091
Not enough data
9.4
1127
Not enough data
Project management
8.7
1105
Not enough data
8.5
1084
Not enough data
8.5
1095
Not enough data
8.5
1089
Not enough data
8.5
1083
Not enough data
8.3
1060
Not enough data
8.2
1077
Not enough data
Workload
8.3
1049
Not enough data
8.8
1073
Not enough data
8.6
1051
Not enough data
8.4
1042
Not enough data
Communication & Collaboration
9.2
1095
Not enough data
9.0
1085
Not enough data
9.3
1092
Not enough data
Cost Management
8.0
1033
Not enough data
8.1
1033
Not enough data
8.1
1029
Not enough data
Integration
8.6
1042
Not enough data
8.4
1034
Not enough data
8.4
1021
Not enough data
Generative AI
7.5
982
Not enough data
7.6
979
Not enough data
Agentic AI - Work Management
7.6
485
Not enough data
7.7
482
Not enough data
8.0
481
Not enough data
7.7
483
Not enough data
Communication
9.4
1070
Not enough data
9.3
1059
Not enough data
8.8
1011
Not enough data
8.9
1004
Not enough data
9.1
1006
Not enough data
Content & Documents
9.1
1031
Not enough data
8.9
1010
Not enough data
8.7
1017
Not enough data
8.1
973
Not enough data
Controls
8.3
962
Not enough data
8.1
959
Not enough data
8.6
964
Not enough data
8.4
965
Not enough data
8.2
946
Not enough data
Project Management
8.4
959
Not enough data
8.3
948
Not enough data
8.5
952
Not enough data
8.6
950
Not enough data
Remote Collaboration
9.0
965
Not enough data
8.7
943
Not enough data
8.9
961
Not enough data
7.8
936
Not enough data
Generative AI
7.2
897
Not enough data
7.3
896
Not enough data
Agentic AI - Project Collaboration
7.4
415
Not enough data
7.6
417
Not enough data
Agentic AI - Audio Conferencing
7.3
264
Not enough data
7.5
264
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
9.1
9
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.0
8
Not enough data
Language & Accent Support - AI Note-taking Software
8.9
9
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
9
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
10
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
8
Not enough data
Speaker Identification - AI Note-taking Software
8.7
9
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Zulip are categorized as Business Instant Messaging
Unique Categories
Slack is categorized as Knowledge Base, Unified Workspaces, Work Management, Enterprise Search Software, Q&A Platforms, AI Note-Taking Software, Project Collaboration, Workflow Management, and Audio Conferencing
Zulip has no unique categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zulip
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.0%
Marketing and Advertising
8.5%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Research
24.8%
Computer Software
16.2%
Higher Education
8.6%
Information Technology and Services
4.8%
Non-Profit Organization Management
2.9%
Other
42.9%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Zulip has no more discussions with answers
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