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# Rocket.Chat vs Zulip Comparison - What are their main differences?

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Rocket.ChatZulip[+ Add Product](#)

Reviews

**Rocket.Chat** [

4.2/5(373)

](https://www.g2.com/products/rocket-chat/reviews#reviews)

**Zulip** [

4.6/5(117)

](https://www.g2.com/products/zulip/reviews#reviews)

Pricing

**Rocket.Chat**
 **Free** Per Year · Starter

**Zulip**
Free Trial

**Free** · Zulip Coud Free

**Pricing Insights**
from reviews

Time to Implement

**Rocket.Chat**
2 months

Based on 26 responses

**Zulip**
1 monthFaster

Based on 35 responses

Return on Investment

**Rocket.Chat**
18 months

Based on 19 responses

**Zulip**
4 months14 months sooner

Based on 35 responses

Perceived Cost

**Rocket.Chat**
$$$$$

**Zulip**
$$$$$

Average Discount

**Rocket.Chat**
9%

**Zulip**
78%69% more

Pros & Cons

**Rocket.Chat**
[
Ease of Use (14)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1872396&qs=pros-and-cons#reviews)[
Features (11)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1869988&qs=pros-and-cons#reviews)[
Not User-Friendly (7)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1868148&qs=pros-and-cons#reviews)[
User Interface (7)
](https://www.g2.com/products/rocket-chat/reviews?filters%5Bsentiment_snippet%5D=1871069&qs=pros-and-cons#reviews)

**Zulip**
[
Organization (13)
](https://www.g2.com/products/zulip/reviews?filters%5Bsentiment_snippet%5D=1156840&qs=pros-and-cons#reviews)[
Ease of Use (10)
](https://www.g2.com/products/zulip/reviews?filters%5Bsentiment_snippet%5D=1157096&qs=pros-and-cons#reviews)[
Integration Issues (4)
](https://www.g2.com/products/zulip/reviews?filters%5Bsentiment_snippet%5D=1940125&qs=pros-and-cons#reviews)[
Learning Curve (4)
](https://www.g2.com/products/zulip/reviews?filters%5Bsentiment_snippet%5D=1156873&qs=pros-and-cons#reviews)

Integrations

**Rocket.Chat**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3e93db37ce0af71d86cf0b4b0e8b89ab/asp-net.png "Product Avatar Image")

ASP.NET

](https://www.g2.com/products/asp-net/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3cecc020d942c031e70c10e105559fcd/librenms.png "Product Avatar Image")

LibreNMS

](https://www.g2.com/products/librenms/reviews)[
View all
](https://www.g2.com/products/rocket-chat/integrations)

**Zulip**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image")

GitHub

](https://www.g2.com/products/github/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1eff145289f3ee8649ba9d287a4fc68a/gitlab.jpeg "Product Avatar Image")

GitLab

](https://www.g2.com/products/gitlab/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[
View all
](https://www.g2.com/products/zulip/integrations)

Screenshots

**Rocket.Chat**
 ![Rocket.Chat screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/104085/Rocket.Chat-UI-image-_1_.png)

**Zulip**
 ![Zulip screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/198891/Screen-Shot-2022-01-25-at-10.47.09-AM.png)

Ratings

Meets Requirements

**Rocket.Chat**

8.6

8.6282

**Zulip**

9.3

9.3105

Ease of Use

**Rocket.Chat**

8.7

8.7289

**Zulip**

8.5

8.5106

Ease of Setup

**Rocket.Chat**

8.2

8.2130

**Zulip**

9.1

9.180

Ease of Admin

**Rocket.Chat**

8.3

8.3123

**Zulip**

9.1

9.146

Quality of Support

**Rocket.Chat**

8.0

8.0237

**Zulip**

9.2

9.282

Has the product been a good partner in doing business?

**Rocket.Chat**

8.2

8.2110

**Zulip**

9.4

9.441

Product Direction (% positive)

**Rocket.Chat**

8.4

8.4278

**Zulip**

8.7

8.7104

Features

Business Instant Messaging[Hide 69 FeaturesShow 69 Features](javascript:void(0);)

8.3

219

6.1

107

Business Instant Messaging

File Sharing

8.6(tied score)

165

8.6(tied score)

96

Notifications

8.1

175

8.9(won by 0.8)

97

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Search

8.0

167

8.3(won by 0.3)

96

Screen Sharing

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Business Instant Messaging 

Audio Conferencing

7.7(won by 1.3)

108

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.4

80

Video Conferencing

7.6(won by 1.5)

103

 (There is a greater than 0.5 difference between this product's rating and its competitors)

6.1

79

Two-Way Audio & Video

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Business Instant Messaging

Mobile Application

7.8

151

7.9(won by 0.1)

94

Web Application

9.0

170

9.2(won by 0.2)

92

Third-Party Integrations

8.5(won by 0.7)

125

 (There is a greater than 0.5 difference between this product's rating and its competitors)

7.8

82

Active Directory Integration

Not enough data

Not enough data

Generative AI - Business Instant Messaging

Text Summarization

9.0(won by 5.3)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.7

49

AI - Business Instant Messaging

AI Powered Search

9.0(won by 5.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.9

47

Smart Notifications

9.3(won by 4.6)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

4.7

50

AI Powered Language Translation

7.7(won by 4.0)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.7

46

Content Generation

7.0(won by 3.1)

5

 (There is a greater than 0.5 difference between this product's rating and its competitors)

3.9

47

Generative AI

Not enough data

Not enough data

Agentic AI - Business Instant Messaging

Cross-system Integration

Not enough data

3.9(won by default)

9

Natural Language Interaction

Not enough data

4.3(won by default)

9

Multi-Language

Not enough data

Not enough data

Additional Functionality

Group Messaging

Not enough data

Not enough data

Bulk Send

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Rich Text Editor

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Message Recall

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Workflow Configuration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Read Receipts

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Broadcast Messaging

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Employee Database

Not enough data

Not enough data

One-to-One Messaging

Not enough data

Not enough data

Event Calendar

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Employee Photos

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Blogs

Not enough data

Not enough data

Communication Platform as a Service (CPaaS)[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

8.8

73

Not enough data

Additional Functionality

Automated Responses

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Sentiment Analysis

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Audio/Video Conferencing

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Chat Transcript

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Live Chat

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Fax Management

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Functionality

Ease Of Integration

8.9(won by default)

59

Not enough data

API Call Speed

8.7(won by default)

53

Not enough data

Unified Communications

9.2(won by default)

63

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Computer Telephony Integration

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Support

Documentation

8.7(won by default)

57

Not enough data

Community Support

8.8(won by default)

60

Not enough data

Professional Support

8.7(won by default)

53

Not enough data

HIPAA Compliant Messaging[Hide 41 FeaturesShow 41 Features](javascript:void(0);)

9.0

10

Not enough data

Platform

User Authorization - HIPAA Compliant Messaging

9.4(won by default)

9

Not enough data

Compliant Texting - HIPAA Compliant Messaging

9.8(won by default)

9

Not enough data

Compliant Emailing - HIPAA Compliant Messaging

7.4(won by default)

7

Not enough data

Clinical Communication - HIPAA Compliance

8.3(won by default)

8

Not enough data

HIPAA Compliance - HIPAA Compliant Messaging

9.6(won by default)

8

Not enough data

Operating Systems - HIPAA Compliant Messaging

10.0(won by default)

8

Not enough data

Message Lifespan - HIPAA Compliant Messaging

7.9(won by default)

8

Not enough data

Workflow Enhancement - HIPAA Compliant Messaging

9.4(won by default)

8

Not enough data

PCI Compliance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Vulnerability Scanning

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Self Service Portal

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

For Healthcare

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Risk Alerts

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Document Templates

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Compliance Tracking

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Video Conferencing[Hide 77 FeaturesShow 77 Features](javascript:void(0);)

8.8

39

Not enough data

Collaboration Tools

Screen Sharing

8.5(won by default)

25

|

Verified

Not enough data

Presentations

8.5(won by default)

17

Not enough data

Whiteboarding

8.7(won by default)

13

Not enough data

Real-Time Chat

9.2(won by default)

18

|

Verified

Not enough data

Hand Raising

9.1(won by default)

13

|

Verified

Not enough data

File Sharing

Not enough data

Not enough data

Private Chat

Not enough data

Not enough data

Real-Time Chat

Not enough data

Not enough data

Meeting Coordination

Scheduling

9.2(won by default)

19

Not enough data

Video Call Recording

8.7(won by default)

17

|

Verified

Not enough data

Participant Permissions

8.8(won by default)

22

|

Verified

Not enough data

One-Click Join

9.2(won by default)

16

Not enough data

Video Streaming

Not enough data

Not enough data

On-Demand Recording

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

Event Scheduling

Not enough data

Not enough data

Software Type

Mobile

8.2(won by default)

23

|

Verified

Not enough data

Browser Application

9.4(won by default)

17

|

Verified

Not enough data

Desktop Application

9.0(won by default)

21

|

Verified

Not enough data

Agentic AI - Video Conferencing

Autonomous Task Execution

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Decision Making

Not enough data

Not enough data

Additional Functionality

Video Support

Not enough data

Not enough data

AI/Machine Learning

Not enough data

Not enough data

Attendance Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Registration Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Security

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Conferencing

Not enough data

Not enough data

Breakout Rooms

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

API

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Whiteboard

Not enough data

Not enough data

Reminders

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

Presentation Streaming

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

User Management

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Email Reminders

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Microsoft Outlook Integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Auto Framing

Not enough data

Not enough data

On-Demand Webcasting

Not enough data

Not enough data

Automatic Transcription

Not enough data

Not enough data

Two Way Audio & Video

Not enough data

Not enough data

User Profiles

Not enough data

Not enough data

Video Management

Not enough data

Not enough data

Polls/Voting

Not enough data

Not enough data

Event Management

Not enough data

Not enough data

Brand Management

Not enough data

Not enough data

HD Audio/Video

Not enough data

Not enough data

Presentation Tools

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Host Controls

Not enough data

Not enough data

Live Chat[Hide 44 FeaturesShow 44 Features](javascript:void(0);)

8.6

146

Not enough data

Generative AI

AI Text Generation

9.4(won by default)

8

Not enough data

AI Text Summarization

9.2(won by default)

8

Not enough data

AI Text-to-Speech

9.4(won by default)

8

Not enough data

Generative AI

Not enough data

Not enough data

Communication

Pop-up Chat

8.7(won by default)

107

|

Verified

Not enough data

Notifications

8.3(won by default)

121

|

Verified

Not enough data

Targeted Emails

8.1(won by default)

78

|

Verified

Not enough data

In-App Messaging

8.5(won by default)

108

|

Verified

Not enough data

Co-Browsing

8.7(won by default)

48

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Real-time Consumer-facing Chat

Not enough data

Not enough data

 Internal Use

Customization 

8.0(won by default)

109

|

Verified

Not enough data

Conversation Archiving

8.7(won by default)

93

|

Verified

Not enough data

Lead Development

8.1(won by default)

80

|

Verified

Not enough data

Knowledge Base

8.4(won by default)

78

|

Verified

Not enough data

Team Inbox 

8.7(won by default)

101

|

Verified

Not enough data

Customer Profiles

8.7(won by default)

82

|

Verified

Not enough data

Additional Functionality

Real-Time Analytics

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Search/Filter

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Canned Responses

Not enough data

Not enough data

Surveys & Feedback

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Transfers/Routing

Not enough data

Not enough data

Geotargeting

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Transcripts/Chat History

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Autoresponders

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Offline Form

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Support Ticket Management

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Show 2 feature categories with incomplete data

Collaboration & Productivity[Hide 45 FeaturesShow 45 Features](javascript:void(0);)

Not enough data

Not enough data

Additional Functionality

Third-Party Integrations

Not enough data

Not enough data

To-Do List

Not enough data

Not enough data

@mentions

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

File Management

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Content Management

Not enough data

Not enough data

Brainstorming

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

Calendar Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Real Time Editing

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Tagging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Assignment Management

Not enough data

Not enough data

Task Scheduling

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Task Progress Tracking

Not enough data

Not enough data

Discussions/Forums

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Progress Tracking

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

API

Not enough data

Not enough data

Document Management

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

UCaaS Platforms[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

Not enough data

Not enough data

Agentic AI - UCaaS Platforms

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Extensions

Tenancy Flexibility

Not enough data

Not enough data

Native VoIP

Not enough data

Not enough data

CCaaS Option

Not enough data

Not enough data

Features

Voicemail to Email

Not enough data

Not enough data

Voicemail to SMS

Not enough data

Not enough data

File Sharing

Not enough data

Not enough data

Voice Conferencing

Not enough data

Not enough data

Video Conferencing

Not enough data

Not enough data

Conference Transcripts

Not enough data

Not enough data

Electronic Faxes

Not enough data

Not enough data

IVR

Not enough data

Not enough data

Video Call Recording

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Meeting Management

Not enough data

Not enough data

Screen Sharing

Not enough data

Not enough data

Two-Way Audio & Video

Not enough data

Not enough data

Virtual Voicemail

Not enough data

Not enough data

Additional Functionality

Trend Analysis

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Voice Mail

Not enough data

Not enough data

SSL Security

Not enough data

Not enough data

Caller ID

Not enough data

Not enough data

Multi-Channel Communication

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Interaction Tracking

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Virtual Backgrounds

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Contact Management

Not enough data

Not enough data

Call Center Management

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Call Tracking

Not enough data

Not enough data

Call Transfer

Not enough data

Not enough data

Group Messaging

Not enough data

Not enough data

Call Recording

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Call Monitoring

Not enough data

Not enough data

Task Management

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Call Routing

Not enough data

Not enough data

Multi-User Collaboration

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")](https://www.g2.com/products/rocket-chat/reviews)

Rocket.Chat

Small-Business(50 or fewer emp.)

35.4%

Mid-Market(51-1000 emp.)

50.6%

Enterprise(\> 1000 emp.)

14.0%

[![Zulip](https://images.g2crowd.com/uploads/product/hd_favicon/140e619c1a2ef6a693eba5b8257ca5d3/zulip.svg "Zulip")](https://www.g2.com/products/zulip/reviews)

Zulip

Small-Business(50 or fewer emp.)

70.3%

Mid-Market(51-1000 emp.)

22.5%

Enterprise(\> 1000 emp.)

7.2%

Small-Business

(50 or fewer emp.)

35.4%

70.3%

Mid-Market

(51-1000 emp.)

50.6%

22.5%

Enterprise

(\> 1000 emp.)

14.0%

7.2%

Reviewers' Industry

[![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")](https://www.g2.com/products/rocket-chat/reviews)
Rocket.Chat

Information Technology and Services

22.8%

Computer Software

14.6%

Hospital & Health Care

4.3%

Marketing and Advertising

3.6%

Education Management

3.6%

Other

51.1%

[![Zulip](https://images.g2crowd.com/uploads/product/hd_favicon/140e619c1a2ef6a693eba5b8257ca5d3/zulip.svg "Zulip")](https://www.g2.com/products/zulip/reviews)
Zulip

Research

23.6%

Computer Software

17.3%

Higher Education

8.2%

Information Technology and Services

6.4%

Consumer Services

2.7%

Other

41.8%

FAQs

## Rocket.Chat vs Zulip FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Rocket.Chat vs Zulip?

Zulip stands out for its higher reviewer satisfaction scores and stronger support experience compared to Rocket.Chat.

| | [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) | [Zulip](https://www.g2.com/products/zulip/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.2/5 (374 reviews) | 4.6/5 (117 reviews) |
| Largest Segment | Mid-Market | Small-Business |
| Ease of Setup score | 8.2 | 9.1 |
| Quality of Support score | 8.0 | 9.2 |
| Top Reviewer-Cited Strength | Ease of Use (14 all-time mentions) | Ease of Use (32 all-time mentions) |

### How do the pricing models of Rocket.Chat and Zulip compare?

Zulip is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Rocket.Chat:** Reviewers describe Rocket.Chat as cost-effective and affordable, especially for organizations seeking control and customization, but some mention concerns about sudden price increases and setup costs for on-premise deployments.
- **Zulip:** Reviewers highlight Zulip's reasonable pricing, free version availability, and generous free premium accounts for open-source and research projects, making it a strong value for small teams and academic users.

### What are the best alternatives to Rocket.Chat and Zulip?

The top 3 alternatives to Rocket.Chat and Zulip are Slack, Microsoft Teams, and Webex Suite.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) | 4.2/5 (374 reviews) | Mid-Market | Cost-effective and affordable for organizations needing control | Ease of Use (14 all-time mentions) |
| [Zulip](https://www.g2.com/products/zulip/reviews) | 4.6/5 (117 reviews) | Small-Business | Reasonable pricing, free version, generous free premium accounts | Ease of Use (32 all-time mentions) |
| [Slack](https://www.g2.com/products/slack/reviews) | 4.5/5 (39,276 reviews) | Mid-Market | — | Widely adopted for team collaboration and integrations |
| [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) | 4.4/5 (19,264 reviews) | Enterprise | — | Integration with Microsoft 365 and enterprise collaboration |
| [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) | 4.2/5 (18,926 reviews) | Enterprise | — | Video conferencing and unified communications |

### Which Business Instant Messaging features should I prioritize when comparing Rocket.Chat and Zulip?

Buyers should prioritize organization and threading, ease of setup, integrations, notifications, and support quality when comparing Rocket.Chat and Zulip.

- **Organization and Threading:** Zulip: 26 all-time mentions for organization; Rocket.Chat: —
- **Ease of Setup:** Zulip: 9.1 score; Rocket.Chat: 8.2 score
- **Integrations:** Zulip: 8 all-time mentions; Rocket.Chat: 5 all-time mentions
- **Notifications:** Zulip: 7 all-time mentions; Rocket.Chat: 5 all-time mentions
- **Support Quality:** Zulip: 9.2 score; Rocket.Chat: 8.0 score

### What are the pros and cons of Rocket.Chat vs Zulip?

Zulip's headline strength is its organization and threading, while Rocket.Chat's is its ease of use and customization.

- **Rocket.Chat strengths:** Ease of Use (14 all-time mentions), Security (9), Customization (7), Integrations (5), Team Collaboration (6), Cost-effectiveness (recent reviews).
- **Rocket.Chat trade-offs:** User interface can feel cluttered or less polished (7 all-time mentions), learning curve for new users (5), setup complexity for self-hosting, occasional lag or notification delays.
- **Zulip strengths:** Organization (26 all-time mentions), Ease of Use (32), Team Collaboration (13), Integrations (8), Setup Ease (9), Free and open-source options (recent reviews).
- **Zulip trade-offs:** Learning curve for topic-based model (11 all-time mentions), interface can be overwhelming for new users (7), integration issues (7), mobile app less polished than desktop.

### Is Rocket.Chat or Zulip better for small businesses?

Zulip is the better fit for small businesses, with a higher share of small-business reviewers and strong satisfaction in that segment.

- **Rocket.Chat:** Largest segment is Mid-Market; reviewers note its flexibility and control but mention setup complexity as a challenge for smaller teams.
- **Zulip:** Largest segment is Small-Business; reviewers consistently highlight ease of setup, organization, and value for small teams and associations.

### Which Business Instant Messaging platform has better integrations?

Rocket.Chat and Zulip are at near parity for integrations, with both supporting key developer tools and integrations cited in reviews.

- **Rocket.Chat:** Reviewers mention integrations with Slack, Microsoft Teams, and Salesforce, with 5 all-time mentions for integrations.
- **Zulip:** Reviewers cite integrations with GitHub (5 all-time mentions), GitLab, and Jira, with 8 all-time mentions for integrations.

### How do Rocket.Chat and Zulip compare on customer support?

Zulip leads Rocket.Chat on Quality of Support by a material margin of 1.2 points (9.2 vs 8.0).

- **Rocket.Chat:** Reviewers describe support as generally responsive and helpful, but some mention slow response times and less robust support for self-hosted or enterprise users.
- **Zulip:** Reviewers consistently praise Zulip's support for being prompt, professional, and helpful, with several citing direct and effective communication with the support team.

### Which is easier to implement, Rocket.Chat or Zulip?

Zulip is easier to implement than Rocket.Chat, with a 0.9-point higher Ease of Setup score (9.1 vs 8.2).

- **Rocket.Chat:** Reviewers describe setup as straightforward for cloud deployments but note complexity and technical requirements for self-hosting and advanced configurations.
- **Zulip:** Reviewers consistently highlight easy and quick setup, with many noting smooth onboarding and minimal technical barriers for both desktop and mobile use.

### Which product has better Notifications?

Zulip is favored for Notifications, with higher mention counts and more customizable notification options cited by reviewers.

- **Rocket.Chat:** Notifications mentioned in 5 all-time reviews; reviewers note occasional delays and desire for more customization.
- **Zulip:** Notifications mentioned in 7 all-time reviews; reviewers highlight fine-grained notification controls and customizable options as a key advantage.

Alternatives

**Rocket.Chat Alternatives**

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)

 ![Webex Suite](https://images.g2crowd.com/uploads/product/hd_favicon/b21d1d733c9723212518f8d4ef8f7f28/cisco-webex-suite.svg "Webex Suite")

[
Webex Suite
](/products/cisco-webex-suite/reviews)

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat")

[
LiveChat
](/products/livechat/reviews)

**Zulip Alternatives**

 ![Slack](https://images.g2crowd.com/uploads/product/hd_favicon/1547670687/slack.svg "Slack")

[
Slack
](/products/slack/reviews)

 ![Mattermost](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Mattermost")

[
Mattermost
](/products/mattermost/reviews)

 ![Element](https://images.g2crowd.com/uploads/product/hd_favicon/bed9c5f9bed9bd847ebbdfdd7cfab305/element-io.svg "Element")

[
Element
](/products/element-io/reviews)

 ![Microsoft Teams](https://images.g2crowd.com/uploads/product/hd_favicon/80ccd59e9b2a19036d9eb91995af1b69/microsoft-teams.svg "Microsoft Teams")

[
Microsoft Teams
](/products/microsoft-teams/reviews)