Zensai Reviews & Product Details

I love how well it integrates with Power Bi, Teams and other Microsoft applications we already use. It's a tool we use here every day to keep track of and organize both e-learning trainings and in-person trainings. Support is fast to act when I need it, and there are new features added all the time. Review collected by and hosted on G2.com.

I'm not sure I would say there are things I DISLIKE about it. Other things I wish it did? Sure, like adding prerequisites to courses, being able to batch edit sessions for location, or being able to view videos I have in courses through the admin center rather than having to actually take the course. Review collected by and hosted on G2.com.

I like how easy it is to engage with the learning modules. I also appreciate that it integrates seamlessly into our company workflow. The streaming performs well, with no lag or hiccups. Overall, I think our company is getting good value from this product. The company also onboards us quickly and doesn’t need to spend too much time with us to get things set up. I haven’t used the AI and intelligence features much yet, but I can see them being useful. Review collected by and hosted on G2.com.

So far, there isn’t much I’ve seen that I don’t like. Review collected by and hosted on G2.com.

I love how Zensai puts all my training in one spot, making it incredibly convenient. I really appreciate its ease of use, which makes interacting with the software not a chore. The way trainings flow easily through Zensai is something I find works particularly well. Review collected by and hosted on G2.com.

Zensai is very repetitive and can be exhausting to use at times Review collected by and hosted on G2.com.

The most helpful thing is the integration with Teams, making it easier to access the learning modules without leaving the work platforms. The platforms help us track the progress effortlessly and saves me overall time because of the structured modules Review collected by and hosted on G2.com.

Loading time is a bit slow and sometimes there are too many things happening on the screen which makes it difficult to navigate. The notification regarding deadlines can be streamlines a bit. Review collected by and hosted on G2.com.

I appreciate that the table of contents is located on the left side, allowing me to see all the topics covered and the estimated time for each one. Navigating between topics is very easy, and I can move to any section as needed without any trouble. Review collected by and hosted on G2.com.

Zensai provides a straightforward and uncluttered interface, making it easy to use. However, I find it somewhat restrictive when attempting to customize learning paths or connect with more sophisticated workflows. Although it serves basic training requirements well, I believe it would be improved by offering greater flexibility and more advanced features. Review collected by and hosted on G2.com.

The ease of uploading and managing content. Review collected by and hosted on G2.com.

The reporting is not customizable and rigid. Review collected by and hosted on G2.com.

What I appreciate most about Zensai is how user-friendly it is for our employees. Prior to selecting Zensai, our L+D team evaluated several different LMS platforms, and Zensai stood out as the most modern and adaptable option. The customizability and Teams integration feature made Zensai the most promising choice for utilization in our employee's daily workflows, which was a priority for us.

Additionally, our customer success manager (Courtney Van Nostrand) has been outstanding. She has played a key role in our implementation, and overall success, always responding promptly to my numerous questions and consistently helping us find solutions to our unique challenges and needs. The transition from our previous LMS to Zensai wouldn't have been as seamless without Courtney's guidance! Review collected by and hosted on G2.com.

I am not pleased that we are currently encountering a unique challenge with accessing the Automation Center, though I recognize this is not a common problem when using Zensai as a learning management system. Like other reviewers, there are little to no features/problems that I dislike about Zensai, but there are features or solutions I hope to see introduced. For instance, I wish there were a way to ensure users watch a required portion of training videos that have been uploaded retroactively as learning items. At the moment, the most effective option is to include a confirmation checkbox. Additionally, I agree with others that technical support does not feel as smooth as the assistance we receive from our Customer Success Manager. However, these concerns are relatively minor when compared to the overall positive impact Zensai has on our employees' learning and development experience. Review collected by and hosted on G2.com.

Our transition from our previous LMS supplier to Zensai has been seamless. The system is incredibly easy to configure, and the extensive training we received set us up perfectly from the start. Our customer success manager (Dominik Stöter) has been fantastic—always helpful, quick to respond to my many questions, and consistently providing valuable assistance. Managing our online training has never been simpler, and we owe it all to the smooth and straightforward integration of Learn365 into our business. Review collected by and hosted on G2.com.

Starting out can feel overwhelming because there are so many features to explore. While there are notes available when you log in to the training admin about new feature rollouts, I think it would be helpful to receive a regular newsletter or patch notes sent directly to email. This way, we could stay informed about upcoming changes ahead of time. Review collected by and hosted on G2.com.

Zensai's Learn365 platform is one of the few that fully integrates into Teams and SharePoint, which allowed our staff to easily learn how to use the platform while also providing quick and easy access. Review collected by and hosted on G2.com.

While our customer service manager rep is very nice and usually helpful, technical support is kind of clunky and we had issues resolving problems when first coming online due to inaccurate info given by the support team. This is due to the fact that you are unable to just to call somebody to explain your issue. You are required to submit a ticket and then do all of your support resolution through written messaging and chat. Zensai needs a better and faster way to reach someone via an actual video or phone chat. Review collected by and hosted on G2.com.

Zensai integrates seamlessly with Microsoft 365, which makes it easy to assign, track, and report on learning directly within Teams and SharePoint. The interface feels intuitive once configured, and I appreciate the ability to align courses with organizational goals through catalogs and learning paths. It’s especially helpful for automating compliance reminders and keeping training records centralized. Review collected by and hosted on G2.com.

The configuration process can be complex, and some settings (like notifications, reports, and permissions) require multiple steps to locate. There’s also limited flexibility in course layout and user experience compared to other LMS platforms, which can make content feel static. Occasional sync delays between Zensai and Microsoft Learn365 can impact tracking accuracy. Review collected by and hosted on G2.com.