--- title: Zensai Reviews meta\_title: 'Zensai Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 341 reviews by the users' company size, role or industry to find out how Zensai works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 341 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Training eLearning url: https://www.g2.com/categories/training-elearning --- ### Zensai Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Zensai, praising its straightforward navigation and user-friendly features. [(76 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175943&qs=pros-and-cons#reviews) Users appreciate the **efficient customer support** of Zensai, which effectively addresses their needs and enhances satisfaction. [(46 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1176953&qs=pros-and-cons#reviews) Users commend Zensai for its **effective employee engagement** features, enhancing communication and performance management in remote teams. [(43 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1178151&qs=pros-and-cons#reviews) Users value the **seamless integration** with Microsoft products, enhancing collaboration and streamlining training processes. [(43 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175624&qs=pros-and-cons#reviews) Users value the **intuitive platform** of Zensai, finding it easy to navigate and integrate with existing systems. [(43 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1176675&qs=pros-and-cons#reviews) Users find that Zensai is missing **important features** , such as advanced reporting tools and overdue notifications. [(29 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1178659&qs=pros-and-cons#reviews) Users highlight **limited features** in Zensai, noting issues with customization, reporting, and overall functionality. [(28 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1176446&qs=pros-and-cons#reviews) Users express frustration with the **limited customization** options in Zensai, hindering course adaptation and user engagement. [(20 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175859&qs=pros-and-cons#reviews) Users face **reporting issues** with Zensai due to limited notifications and complicated setup for tracking tasks. [(19 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175838&qs=pros-and-cons#reviews) Users experience **notification issues** with Zensai, leading to missed communications and complicating task management. [(16 mentions)](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1177779&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Zensai ##### 1. Ease of Use Users highlight the **ease of use** of Zensai, praising its straightforward navigation and user-friendly features. [ See 76 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175943&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 2.5/5 "Great for Organizing Training, but Slow Video and Homepage Loading" What do you like about Zensai? Makes it very easy to organize your pending training modules and actually take the training as well. Not hard at all to figure out and even provides c KK Keith K. Enterprise (\> 1000 emp.) 5.0/5 "Zensai: Easy to Use with Outstanding Support" What do you like about Zensai? Zensai is very easy to use and the support is fantastic. They are always quick to respond and very helpful. ##### 2. Customer Support Users appreciate the **efficient customer support** of Zensai, which effectively addresses their needs and enhances satisfaction. [ See 46 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1176953&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Intuitive Interface and Responsive Support" What do you like about Zensai? I like the UI and UX of Zensai and the support it offers. The interface is clear and intuitive, making it easy to navigate through courses, content, a KK Keith K. Enterprise (\> 1000 emp.) 5.0/5 "Zensai: Easy to Use with Outstanding Support" What do you like about Zensai? Zensai is very easy to use and the support is fantastic. They are always quick to respond and very helpful. ##### 3. Helpful Users commend Zensai for its **effective employee engagement** features, enhancing communication and performance management in remote teams. [ See 43 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1178151&qs=pros-and-cons#reviews) See Related User Reviews KK Keith K. Enterprise (\> 1000 emp.) 5.0/5 "Zensai: Easy to Use with Outstanding Support" What do you like about Zensai? Zensai is very easy to use and the support is fantastic. They are always quick to respond and very helpful. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 3.5/5 "Highly Customizable with Amazing Support, but Unstable and Slow at Times" What do you like about Zensai? The ability to customize. Our Success Manager is AMAZING as well. ##### 4. Integrations Users value the **seamless integration** with Microsoft products, enhancing collaboration and streamlining training processes. [ See 43 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175624&qs=pros-and-cons#reviews) See Related User Reviews AB Abigail B. Mid-Market (51-1000 emp.) 4.0/5 "Great Microsoft 365 Integration, but Limited Unenrollment Options" What do you like about Zensai? I like how it integrates with Microsoft 365 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Fantastic Support and Continuous Updates Boost LMS Management" What do you like about Zensai? I like that Zensai is always updating its features and their support is fantastic. These updates keep their tools modern and working without bugs, whi ##### 5. Intuitive Users value the **intuitive platform** of Zensai, finding it easy to navigate and integrate with existing systems. [ See 43 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1176675&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 2.5/5 "Great for Organizing Training, but Slow Video and Homepage Loading" What do you like about Zensai? Makes it very easy to organize your pending training modules and actually take the training as well. Not hard at all to figure out and even provides c ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great SharePoint Integration, But Needs Better SCORM access for customized modules" What do you like about Zensai? I appreciate the integration with Microsoft SharePoint, as well as the intuitive user interface. ### 5 Cons or Disadvantages of Zensai ##### 1. Missing Features Users find that Zensai is missing **important features** , such as advanced reporting tools and overdue notifications. [ See 29 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1178659&qs=pros-and-cons#reviews) See Related User Reviews AB Abigail B. Mid-Market (51-1000 emp.) 4.0/5 "Great Microsoft 365 Integration, but Limited Unenrollment Options" What do you dislike about Zensai? I do not like that we can't unenroll individual employees if we use an AD group to assign a training. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Stable LMS with room for improvement" What do you dislike about Zensai? Learning paths are poorly made, no KPI evaluation directly in the tool, no dedicated course distribution in the tool, everything is outsourced. ##### 2. Limited Features Users highlight **limited features** in Zensai, noting issues with customization, reporting, and overall functionality. [ See 28 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1176446&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Stable LMS with room for improvement" What do you dislike about Zensai? Learning paths are poorly made, no KPI evaluation directly in the tool, no dedicated course distribution in the tool, everything is outsourced. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Fantastic Support and Continuous Updates Boost LMS Management" What do you dislike about Zensai? Some automations and reports could be better from within the tools. I would like to see more functionality around reporting and field customization wi ##### 3. Limited Customization Users express frustration with the **limited customization** options in Zensai, hindering course adaptation and user engagement. [ See 20 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175859&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Excellent Support and Seamless Microsoft Integration" What do you dislike about Zensai? Limited adaption possibilities esp. with notifications. Complicated reporting scheme according to our needs. CM Carole Anne M. Mid-Market (51-1000 emp.) 4.0/5 "Excellent Customer Support" What do you dislike about Zensai? From an administrative point of view, there have been a few minor glitches along the way, including not being able to customize the timing of notifica ##### 4. Reporting Issues Users face **reporting issues** with Zensai due to limited notifications and complicated setup for tracking tasks. [ See 19 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1175838&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Fantastic Support and Continuous Updates Boost LMS Management" What do you dislike about Zensai? Some automations and reports could be better from within the tools. I would like to see more functionality around reporting and field customization wi ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great SharePoint Integration, But Needs Better SCORM access for customized modules" What do you dislike about Zensai? The platform could benefit from greater access to SCORM features, as well as improved options for pulling SCORM related reports. ##### 5. Notification Issues Users experience **notification issues** with Zensai, leading to missed communications and complicating task management. [ See 16 mentions ](https://www.g2.com/products/zensai/reviews?filters%5Bsentiment_snippet%5D=1177779&qs=pros-and-cons#reviews) See Related User Reviews SL Salla L. Enterprise (\> 1000 emp.) 5.0/5 "Seamless MS365 Integration and Outstanding Support" What do you dislike about Zensai? We signed a three-year contract, but with each annual renewal, we received an excessive number of emails warning us that our subscription was about to ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Excellent Support and Seamless Microsoft Integration" What do you dislike about Zensai? Limited adaption possibilities esp. with notifications. Complicated reporting scheme according to our needs. ![Leonardo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leonardo P.") LP Leonardo P. Graphic Designer / Industrial Designer - LATAM Mid-Market (51-1000 emp.) 10/16/2025 "Quick Transformation in Training with Zensai" 4/5 What do you like best about Zensai? I like the practicality of Zensai and the time we save by conducting various trainings and placing them on the platform. This makes learning faster and reduces demand. It allows the staff to learn more quickly. The way of having quizzes is another thing I appreciate, as I can see the management of employees' grades and thus assess whether they did well or poorly, in addition to having access to records and placing people in certain trainings. Review collected by and hosted on G2.com. What do you dislike about Zensai? I think the quizzes could be improved, done in the same way as Microsoft Forms, being able to play from a Word document into it and from this Word, being able to automatically build it. Also, improve the artificial intelligence of the quizzes. I really wish it would work in a way that allows sending from Word into the platform and it automatically pulls all the questions and answers, just like it works in Microsoft Forms. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? I use Zensai to develop training in the company, particularly in the engineering sector in Latin America. It facilitates the creation and delivery of content, reducing the employees' learning time, making the process practical and fast. Review collected by and hosted on G2.com. Show More 5/12/2026 Current UserValidated ReviewerIncentivizedSource: Seller inviteAI Translated ![Ulrich G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ulrich G.") UG Ulrich G. Group Specialist: Talent Performance Learning Systems and Data Analytics Enterprise (\> 1000 emp.) 4/22/2026 "Zensai Delivers Fast, Reliable eLearning Deployments with Great Value and AI" 5/5 What do you like best about Zensai? Ease of use and the ability to deploy eLearning modules to thousands of users in a matter of minutes have been standout benefits. Connecting to the API and getting hourly reports to share with the business is straightforward and reliable. The system’s uptime has been remarkable, and it’s consistently available whenever users need it. Compared with other platforms, Zensai’s price point is still one of the best for the level of service you get. The added AI functionality has been great, and it helps set Zensai apart from platforms that require additional subscriptions for similar capabilities. I also value being able to meet with the Zensai team and share ideas for future enhancements. Review collected by and hosted on G2.com. What do you dislike about Zensai? Having to create and authoring eLearning in a different platform then to upload the content in here, seems so 2000's. Having in-system course authoring would be extremely beneficial and could be a real game-changer for Zensai. If tools with functionality similar to Genially or Powtoon were built directly into Zensai’s environment, it would be a huge advantage, not only for Zensai, but also for us as admins and users. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? The biggest need for us was being able to load external users into this environment and extend eLearning modules to them. This has always been a challenge because of our security infrastructure. Using Flow365 has been a game-changer, and it enables us to reach even more employees and contractors than before. Having AI built into the platform also makes course creation and assessments/quizzes a bit easier, and it allows users to use AI for creating learning pathways as well. Review collected by and hosted on G2.com. Show More Response from Anne Droß of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-12668461/official_response/edit) Hi Ulrich, thank you for sharing your experience with Zensai, we really appreciate your feedback. It’s great to hear that you find the eLearning deployment process fast and reliable, and that the API connectivity and reporting capabilities are meeting your needs. We also value your input around in-system course authoring tools. That’s an area we continuously look at improving, and feedback like yours is very helpful in shaping what comes next. On that note, have you already explored our Content365 Authoring feature? This might be a great next step for you and could make your content creation journey with Zensai even smoother and more powerful. It’s definitely worth a look if you haven’t seen it yet. It’s especially great to hear that you’re already using Zensai to extend eLearning modules to external users and benefiting from the AI functionality for course creation and assessments. If you have any questions or want to explore it further, please don’t hesitate to reach out, we’re always happy to help. Thanks again for choosing Zensai! Anne Current UserValidated ReviewerIncentivizedSource: Seller invite ![Alba O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alba O.") AO Alba O. Mid-Market (51-1000 emp.) 4/27/2026 "Intuitive learning platform with minor performance hiccups" 4/5 What do you like best about Zensai? I love that all the learning materials I need are on the same platform, and that I can track my learning progress and achievements. The UI is clean, intuitive, and well-structured, making it easy to navigate and find what I need quickly. I really enjoy personalizing the UI with dark mode, which is a very cool feature. Since I often work long hours, dark mode is valuable as it reduces eye strain and makes the experience more comfortable, especially in low-light environments. The initial setup was frictionless, with the option to use Google to sign in, which took me right where I needed to go. Review collected by and hosted on G2.com. What do you dislike about Zensai? Performance in some sections is a bit funny. Some pages can feel a bit slow to load or to switch between views or learning sections. A few workflows also require more clicks than necessary, mainly when navigating between dashboards or opening reports, especially when switching contexts or filters. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? I use Zensai for training; it keeps all learning materials on one platform and tracks my progress. The clean, intuitive UI makes navigation easy, and the dark mode reduces eye strain during long hours, enhancing comfort. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/16/2025 "Great for Organizing Training, but Slow Video and Homepage Loading" 2.5/5 What do you like best about Zensai? Makes it very easy to organize your pending training modules and actually take the training as well. Not hard at all to figure out and even provides checklists to keep everything organized. Review collected by and hosted on G2.com. What do you dislike about Zensai? Sometimes it can be a little slow, I notice that videos take a little longer to dynamically load than they would in, say, YouTube. The homepage can also be a little slow to load, which kind of sucks since you are brough to that page every time you finish a training Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? It solves the problem of learning and onboarding new employees. I am one of those and it has benefitted me by providing a simple way to take the training and track my progress. It is also great for new assigned training since it will add it directly to your pending training once HR uploads it, and will let you know how long you have to complete it. Review collected by and hosted on G2.com. Show More 4/22/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 4/22/2026 "Flexible and Powerful, but a Steep Learning Curve and Setup Complexity" 3.5/5 What do you like best about Zensai? We use both Learn and Perform/Engage. For both, we like the flexibility to mold it to what we need for our employees. Each platform has issues that we get frustrated with occasionally, but we work through it. The biggest thing at the beginning was the learning curve and getting things set up correctly. We had some things set up wrong, which caused a lot of problems and hours of rework. Review collected by and hosted on G2.com. What do you dislike about Zensai? The complexity and having to take so much time to learn at the beginning. For Learn, we really don't like that there is not an equivalency feature, so we have to work around that. And we struggle with not being able to customize calendar invites that go out for courses, requiring us to send our own separate email. For Perform/Engage, the reporting has been an issue and check in schedules. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? For Learn, it allows us to get training to our people who are scattered across the country at 8 locations and over 20 different job sites. For Perform/Engage, we are 1 year in and trying to change the mindset of doing an annual performance review to an ongoing conversation. Review collected by and hosted on G2.com. Show More Response from Anne Droß of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-12670943/official_response/edit) Thank you for taking the time to share your experience so openly, we truly appreciate it. It’s great to hear that you’re seeing value in the flexibility Zensai offers your employees. At the same time, we completely understand that the initial setup and learning curve can feel challenging, especially when you’re trying to get everything up and running smoothly. We’re sorry for any frustration this may have caused and really appreciate your patience along the way. Your feedback on Learn and Perform/Engage, especially around equivalency, calendar invites, reporting, and check-in schedules, is incredibly valuable for us. Insights like yours help us better understand where we can improve and where to focus next. Please know that you’re not alone in this, if you’d like to dive deeper into any of these topics or need support, we’re always here for you. Don’t hesitate to reach out anytime. Thanks again for sharing your thoughts and being part of the Zensai journey. Anne Current UserValidated ReviewerIncentivizedSource: Seller invite ![Charlotte B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charlotte B.") CB Charlotte B. Senior Administrator Enterprise (\> 1000 emp.) 4/22/2026 "Centralized Training Management with Seamless User Setup" 4/5 What do you like best about Zensai? I like using Zensai as it allows us to keep training records centralized, which simplifies our management of training information. The platform's ability to invite people to live training and import records of any other training attended is very beneficial. I particularly appreciate the Flow365 feature, which has made our operations smoother. Previously, we needed two separate LMS systems, but now, we can set up users who aren't in the system yet. This is especially helpful for managing people in the induction process who need to complete e-learning before they start their roles. Review collected by and hosted on G2.com. What do you dislike about Zensai? I think it would help if Zensai sent reminders to the course admin that they need to process registers for the live sessions that have taken place. Or maybe if it just flagged that there have been live sessions but the registers haven't been processed yet. Also, during the initial setup, we had some teething problems, particularly with some data not transferring across correctly. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? Zensai centralizes our training records and facilitates live training invites. The Flow365 feature allows us to set up users not yet on the system, easing new staff induction. It has streamlined our processes by combining functions we previously needed two systems for. Review collected by and hosted on G2.com. Show More Response from Anne Droß of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-12669142/official_response/edit) Hi Charlotte, thank you for sharing your experience with us, we really appreciate it. It’s great to hear that the centralized training management and Flow365 are supporting your daily work and bringing value to your operations. We also truly value your feedback around reminders for course admins and data transfer during setup. These are important points, and insights like yours help us understand where we can improve the experience even further. If you ever run into challenges or have additional ideas, please don’t hesitate to reach out. We’re always here to support you and help you get the most out of Zensai. Thanks again for being part of the Zensai journey. Anne Validated ReviewerIncentivizedSource: Seller invite EG Elena G. 4/22/2026 "Boosts Productivity with Modern Features" 5/5 What do you like best about Zensai? I use Zensai for managing learning needs, assigning courses, compliance, and self-development, as well as handling performance reviews. I like the integration with MS Outlook for sending meeting links and updates, and the reporting engine that lets me create and configure custom reports. Zensai's up-to-date design also stands out. These features help to shorten the time needed to communicate information to learners and save time in preparing for meetings with stakeholders. Review collected by and hosted on G2.com. What do you dislike about Zensai? There are so many different ways of doing things, sometimes I use a longer one instead of a better solution that is already available in the system. Manuals are quite long and knowledge-packed, but sometimes I wish it was easier to find a solution. Zensai uses AI chats. But I try to avoid using them as I've heard it's very source-intensive feature. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? Zensai streamlines training by generating meeting links, improving productivity. It also integrates with MS Outlook for easy communication and has a robust reporting engine that simplifies stakeholder meeting preparations. Review collected by and hosted on G2.com. Show More Response from Anne Droß of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-12668785/official_response/edit) Hi Elena, thank you for sharing your experience with us, it’s great to hear that Zensai is helping boost your productivity and that features like the MS Outlook integration and reporting are adding value to your day-to-day work. We also really appreciate your honest feedback around the different ways of navigating the system and the complexity of the manuals. We understand how important it is to have clear guidance and a consistent experience, and your input helps us see where we can improve. If you ever need support or would like to explore certain features in more detail, please don’t hesitate to reach out. We’re always here to help and want to make sure you get the most out of Zensai. Thanks again for being part of the Zensai journey. Anne Validated ReviewerIncentivizedSource: Seller invite ![Geoff H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Geoff H.") GH Geoff H. Digital Content Developer Mid-Market (51-1000 emp.) 4/22/2026 "Intuitive setup and functionality, Needs Mobile App Overhaul" 4/5 What do you like best about Zensai? I find the Zensai system easy to use from an administration point of view. When I first configured the platform, even though I was unfamiliar with learning management systems and feeling a bit anxious, it was quite intuitive and easy to use. Our employees have commented positively on the nice new UI, saying it's much better than the previous version. They appreciate that they can access it via mobile, web browser, or mobile app. Setting up Zensai was very easy for me, especially since I worked closely with my success manager and a skilled technical colleague, and I was able to get everything set up swiftly. Review collected by and hosted on G2.com. What do you dislike about Zensai? The mobile app doesn't feel as fresh and modern as the web browser and Teams app and could do with updating. Functionally it's slow, clunky, outdated, and seems to have a few buggy aspects. When opening the Catalog, it takes a moment to load and flickers between the catalog view and a white loading screen rapidly for about 5 seconds while it loads. This isn't a great look for those trying to use it. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? I find Zensai intuitive and easy to use, fitting well into our Microsoft ecosystem. It delivers e-learning across devices, impressing our staff with its new UI. Review collected by and hosted on G2.com. Show More Response from Anne Droß of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-12668408/official_response/edit) Hi Geoff, thank you for sharing your experience with Zensai , we really appreciate it. It’s great to hear that you find the platform intuitive and easy to use. We also value your feedback regarding the mobile app and completely understand how important a seamless experience across all devices is. This is definitely an area we continue to focus on, and your input will help us improve further. If you’re open to it, we’d also love to learn a bit more about your specific experience with the mobile app so we can better understand where the challenges are and address them more effectively. Please don’t hesitate to reach out to our support team at any time. Thanks again for choosing Zensai for your e-learning needs, we’re looking forward to continuously improving your experience. Anne Validated ReviewerIncentivizedSource: Seller invite ![Carol Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol Y.") CY Carol Y. Team Development Specialist Enterprise (\> 1000 emp.) 4/21/2026 "Centralized LMS with Outstanding Support but Needs Survey Enhancements" 4/5 What do you like best about Zensai? I really like the support we receive from our care team; it's top notch! We have a centralized place for reaching out for help, and either the in-house experts or consultants respond quickly, sometimes within minutes, providing answers and solving issues. They also offer a wealth of resources that are online and easy to search. We use the reporting daily, and I appreciate that they are building more reports within the Admin platform. We also leverage the Power BI reports and customize them for the important tracked metrics for our organization, which provides greater access to managers and leaders. The initial setup was very good, even though there was a bit of a learning curve with importing our completed courses to be included as 'live' courses in the LMS. Review collected by and hosted on G2.com. What do you dislike about Zensai? We wish the survey options were more robust and available. They are working on it but right now it is not useful for us. Currently the option is that all courses, whether in person, online or webinar, receive any active survey. The limitation of not being able to tailor survey is a deal breaker for us. The only thing that could have been improved during the initial setup was how we imported our completed courses with a specific setting so those courses would be included as 'live' courses in the LMS. It was a learning curve for us. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? Zensai provides a single source of truth for team development, housing learning opportunities and resources. The quick, expert support from the care team and centralized access to help enhance efficiency. Review collected by and hosted on G2.com. Show More Response from Anne Droß of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-12665343/official_response/edit) Hi Carol, thank you for sharing your experience with us, we really appreciate your kind words about our support team and the value Zensai is bringing to your learning and development initiatives. We also value your feedback around the survey options and the need for more tailored surveys depending on course types. This is a great point, and we completely understand how important flexibility here is for meaningful learner feedback. Your input will definitely be shared with our product team as we continue to evolve this area. If you ever have more ideas, questions, or need any support, please don’t hesitate to reach out, we’re always here to help. Thanks again for choosing Zensai as your centralized LMS solution. Anne Validated ReviewerIncentivizedSource: Seller invite ![Ingrid D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ingrid D.") ID Ingrid D. Director Organizational Talent & Leadership Development Consulting Mid-Market (51-1000 emp.) 11/11/2022 "Simple, insightful Performance Management" 5/5 What do you like best about Zensai? As a company, we have a lot of managers with fully remote teams. Zensai has proven to be be an effective way to stay connected, especially when coordinating live catch-ups isn’t always practical. The Engage & Perform platform (formerly Weekly10) makes it easy to stay aligned with what employees are working on, exchange feedback regularly, and encourage transparent, ongoing conversations that support growth. I especially value the ability to give instant recognition to colleagues, as well as the clear visibility into both individual and team performance. This has simplified identifying strengths, development opportunities, and completing quarterly and annual reviews. From an administrative perspective, the platform provides helpful insight into overall employee sentiment. The AI-driven analytics highlight engagement trends and potential concerns, while also making it easy to track participation in weekly check-ins and performance review cycles. All in all, Zensai is a strong solution for organizations aiming to improve their performance management approach. Review collected by and hosted on G2.com. What do you dislike about Zensai? In the past, technical challenges required some patience - however, now I have a dedicated CSS (in my time zone), and now my issues get resolved very quickly. Review collected by and hosted on G2.com. What problems is Zensai solving and how is that benefiting you? Zensai gives our managers a simple, consistent way to stay close to employee performance on a weekly basis, which is especially important when teams are distributed across regions. It removes the guesswork around how people are doing by enabling timely feedback and regular check-ins, rather than relying on infrequent or retrospective conversations. The platform also makes it easy to compare trends across regions, helping us quickly spot differences in performance or engagement and adjust our approach where needed. Over time, Zensai creates a reliable, well-documented performance history, giving us clarity, continuity, and confidence in our people management decisions. Review collected by and hosted on G2.com. Show More Response from Rebecca Morgan of Zensai [Editedit](https://www.g2.com/survey_responses/zensai-review-7352598/official_response/edit) It's great to see how you're able to support your team with timely feedback through Weekly10. We've got a whole question bank to choose from for your check-in questions. Our People Science team can guide you with that. 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